Tel MERCEDES-BENZ E320 2004 W211 Owner's Guide

85 Safety and Security
Anti-theft systems
Canceling the alarm
With the SmartKey
Insert the SmartKey in the starter
switch.
or

Press the Œ or ‹ button on the
SmartKey.
The alarm is canceled.
With KEYLESS-GO*

Grasp the outside door handle.
or

Press the KEYLESS-GO* start/stop
button.
The alarm is canceled.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming the tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.
Disarming the tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
The button is located on the overhead con-
trol panel.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem* (
page 250), provided that the
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

89 Controls in detail
Locking and unlocking
Factory setting
Global unlocking
Press buttonŒ.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The vehicle will lock again automatically
within approximately 40 seconds of un-
locking if:


neither door nor trunk is opened


the SmartKey is not inserted in the
starter switch


the central locking switch is not acti-
vated
Global locking

Press button‹.
All turn signal lamps flash three times.
The locking knobs in the doors move
down.Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that
pressingŒ only unlocks the driver’s
door and the fuel filler flap.

Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5 flashes
twice.
The SmartKey will then function as fol-
lows:
Unlocking driver’s door and fuel filler
flap
Press buttonΠonce.
Global unlocking

Press buttonΠtwice.
Global locking

Press button‹.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
SmartKey with KEYLESS-GO* with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. It is possible for children
to open a looked door from the inside, which
could result in an accident or serious injury.!To prevent possible malfunction, avoid
exposing the SmartKey to high levels of
electromagnetic radiation.iYou can also open and close the power
windows (
page 197) and
sliding / pop-up roof* (
page 201) or
panorama sliding / pop-up roof*
(
page 208) using the SmartKey.

90 Controls in detailLocking and unlockingRestoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp5 flashes
twice.
Unlocking and opening the trunk lid
You can unlock and open the trunk sepa-
rately.
A minimum height clearance of 5.90 ft
(1.80 m) is required to open the trunk lid.

Press buttonŠ until trunk unlocks
and begins to open.The trunk can also be opened from its in-
side in an emergency, see “Trunk lid emer-
gency release” (
page 104).
!If you can no longer lock or unlock the
vehicle with the SmartKey, then the
batteries in the SmartKey are dis-
charged, the SmartKey is malfunction-
ing or the vehicle battery is drained.

Check the batteries in the Smart-
Key (
page 91) and replace them if
necessary (
page 355).


Use the mechanical key to unlock
the doors (
page 353).


Have the vehicle batteries and their
connections checked.


Use the mechanical key to lock the
doors (
page 353) and the trunk
lid (if applicable) (
page 105).
If the SmartKey is malfunctioning, con-
tact an authorized Mercedes-Benz
Center.
!The trunk lid swings open upwards au-
tomatically. Always make sure there is
sufficient overhead clearance.
Vehicles with trunk lid opening/closing
system*: to stop the opening proce-
dure, press buttonŠ. The trunk lid
stops moving.
iIf the trunk lid does not open, it is still
locked separately (
page 105).
If the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed (page 99). The
turn signals will flash three times to
confirm locking.

91 Controls in detail
Locking and unlocking
Checking the batteries
Press button‹ orŒ.
Battery check lamp5 comes on brief-
ly to indicate that the SmartKey batter-
ies are in order.Loss of SmartKey or mechanical key
If you lose a SmartKey or mechanical key,
you should do the following:

Have the SmartKey deactivated by an
authorized Mercedes-Benz Center.

Report the loss of the SmartKey or the
mechanical key immediately to your
car insurance company.

If necessary, have the mechanical lock
replaced.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
SmartKey with KEYLESS-GO*
Specially equipped vehicles come with two
SmartKeys with KEYLESS-GO, each with
remote controls and a removable mechan-
ical key. The locking tabs for the mechani-
cal key portion of the two SmartKeys are a
different color to help distinguish each
SmartKey unit.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked every time you grasp a door
handle.
If the SmartKey with KEYLESS-GO is valid,
your vehicle unlocks

the doors


the trunk lid


the fuel filler flap
!If battery check lamp5 does not
come on briefly during check, then the
SmartKey batteries are discharged.
Replace the batteries (
page 355).
You can obtain the required batteries
at any authorized Mercedes-Benz
Center.
iIf the batteries are checked within sig-
nal range of the vehicle, pressing the
button‹ orŒ will lock or unlock
the vehicle accordingly.

93 Controls in detail
Locking and unlocking


To lock or unlock the vehicle, the
SmartKey must be located outside the
vehicle within approximately 3 ft (1 m)
of a door or the trunk.


In order to start the engine with the
SmartKey with KEYLESS-GO:

The SmartKey with KEYLESS-GO
must be located in the vehicle.


All the doors must be closed.


The brake pedal must be firmly de-
pressed. Do not depress the accel-
erator.


If you have started the engine with the
KEYLESS-GO start / stop button, you
can only turn it off again with this but-
ton, even if you have put the SmartKey
in the starter switch in the meantime.


This does not apply if, after starting, the
selector lever is still in positionP and
then the SmartKey is inserted in the
starter switch. The SmartKey will then
have priority over the KEYLESS-GO
function and the vehicle’s electrical
system will operate according to the
position of the SmartKey in the starter
switch, even stopping the engine.


If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle and can no longer be recognized by
the system, the vehicle cannot be
locked or the engine started via the
KEYLESS-GO system.


If the SmartKey with KEYLESS-GO is re-
moved from the vehicle while the igni-
tion is switched on (e.g. if passenger
exits the vehicle with the SmartKey),
the message
Key not recognized!
will
appear in the multifunction display.
Find the SmartKey or change its
present location immediately (e.g.
place it on the front passenger seat or
insert it in shirt pocket).


Remember that the engine can be
started by anyone with a SmartKey
with KEYLESS-GO that is left inside the
vehicle. If you leave the SmartKey with
KEYLESS-GO behind when exiting and
locking the vehicle, the message
Key
recognized in vehicle!
will appear in
the multifunction display.

94 Controls in detailLocking and unlockingFactory setting
Global unlocking
Grasp the door handle.
The vehicle will lock again automatically
within approximately 40 seconds if neither
door nor trunk is opened.
Global locking

Press lock button at door handle
(page 54) or trunk lid (
page 96).
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey with KEY-
LESS-GO so when you grasp the driver’s
door handle only the driver’s door and the
fuel filler flap unlocks.

Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5 flashes
twice.
The SmartKey with KEYLESS-GO will
then function as follows:
Unlocking driver’s door and fuel filler
flap
Press buttonΠonce.
Global unlocking

Press buttonΠtwice.
Global locking

Press button‹.
Restoring to factory setting

Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp5 flashes
twice.
!If you can no longer lock or unlock the
vehicle with the SmartKey, then the
batteries in the SmartKey are dis-
charged, the SmartKey is malfunction-
ing or the vehicle battery is drained.

Check the batteries in the Smart-
Key (
page 91) and replace them if
necessary (
page 355).


Use the mechanical key to unlock
the doors (
page 353).


Have the vehicle batteries and their
connections checked.


Use the mechanical key to lock the
doors (
page 353) and the trunk
lid (if applicable) (
page 105).
If the SmartKey is malfunctioning, con-
tact an authorized Mercedes-Benz
Center.

95 Controls in detail
Locking and unlocking
Unlocking and opening the trunk lid
A minimum height clearance of 5.90 ft
(1.80 m) is required to open the trunk lid.
The handle is located in the rear license
plate recess.
You can unlock and open the trunk lid sep-
arately.
Pull on the handle
or

Press and hold buttonŠ until the
trunk lid unlocks and opens.The trunk can also be opened from the in-
side in an emergency, see “Trunk lid emer-
gency release” (
page 104).
!If you can no longer lock or unlock the
vehicle with the SmartKey with KEY-
LESS-GO, then the batteries in the
SmartKey are discharged, the Smart-
Key with KEYLESS-GO is malfunction-
ing or the vehicle battery is drained.

Check the batteries in the Smart-
Key with KEYLESS-GO (
page 91)
and replace them if necessary
(
page 355).


Use the mechanical key to unlock
the doors (
page 353).


Have the vehicle battery checked
by an authorized Mercedes-Benz
Center.


Use the mechanical key to lock the
doors (
page 353) and the trunk
lid (if applicable) (
page 105).
If the SmartKey with KEYLESS-GO is
malfunctioning, contact an authorized
Mercedes-Benz Center.
!The trunk lid swings open upwards au-
tomatically. Always make sure there is
sufficient overhead clearance.
Vehicles with trunk lid opening/closing
system*: to stop the opening proce-
dure, press buttonŠ on the Smart-
Key. The trunk lid stops moving.iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 105).
If the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed. The turn signals will
flash three times to confirm locking.

96 Controls in detailLocking and unlockingLocking the vehicle
1Lock button at trunk
Press the lock button1.
or

Press the lock button at the outside
door handle (
page 54).
or

Vehicles with trunk lid opening/closing
system*, press the KEYLESS-GO
locking/closing switch in the trunk
(page 103).
The vehicle locks. The turn signals
flashes three times to confirm locking.Checking the batteries

Press button‹ orŒ.
Battery check lamp5 comes on brief-
ly to indicate that the SmartKey batter-
ies are in order.Loss of the SmartKey with KEYLESS-GO
If you lose your SmartKey with KEY-
LESS-GO, you should do the following:

Have the SmartKey with KEYLESS-GO
deactivated by an authorized
Mercedes-Benz Center.

Report the loss immediately to your car
insurance company.

Have the mechanical lock replaced if
necessary.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
!If battery check lamp5 does not
come on briefly during check, then the
SmartKey batteries are discharged.
Replace the batteries (
page 355).
You can obtain the required batteries
at any authorized Mercedes-Benz
Center.
iIf the batteries are checked within sig-
nal range of the vehicle, pressing the
button‹ orŒ will lock or unlock
the vehicle accordingly.

98 Controls in detailLocking and unlockingThe trunk can also be opened using the
SmartKey (
page 90) or from its inside in
an emergency, see “Trunk lid emergency
release” (
page 104).Opening the trunk from the inside
You can open the trunk from the inside if
the vehicle is stationary.
A minimum height clearance of 5.90 ft
(1.80 m) is required to open the trunk lid.
The switch is located on the driver’s door.
1Remote trunk lid release switch with in-
dicator lamp

Pull remote trunk lid release switch1
until the trunk begins to open.
The trunk lid opens. The indicator lamp
in the switch comes on and remains lit
until the trunk is closed.
The trunk can also be opened using the
SmartKey (
page 90) or from its inside in
an emergency, see “Trunk lid emergency
release” (
page 104).
!The trunk lid swings open upwards au-
tomatically. Always make sure there is
sufficient overhead clearance.iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 105) or the vehicle is locked
centrally (
page 88).
Vehicles with KEYLESS-GO*: If the ve-
hicle was previously centrally locked,
the trunk lid will lock automatically
when closed (page 91). The turn sig-
nals will flash three times to confirm
locking.
!The trunk lid swings open upwards au-
tomatically. Always make sure there is
sufficient overhead clearance.iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 105).
If the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed (
page 99). The
turn signals will flash three times to
confirm locking.

100 Controls in detailLocking and unlocking
Pull remote trunk lid switch1 until the
trunk begins to open.
The trunk lid opens automatically. The
indicator lamp in the switch comes on
and remains lit until the trunk is closed.The trunk can also be opened using the
SmartKey (
page 90) or from its inside in
an emergency, see “Trunk lid emergency
release” (
page 104).
Limiting opening height of trunk lid
The trunk lid opening height can be limited
when transporting goods on a roof rack
(e.g. presence of an MB sport luggage con-
tainer). When activated, the trunk lid opens
to approximately the height of the roof
edge.
You can activate the limiting opening
height of trunk lid using the control system
(
page 150). Closing from the inside

Press the remote trunk lid switch
(page 99) until the indicator lamp in
the switch goes out and the trunk lid is
closed.
To interrupt the closing procedure:

Release the remote trunk lid switch.
If the trunk lid comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the trunk re-opens slightly.
!The trunk lid swings open upwards au-
tomatically. Always make sure there is
sufficient overhead clearance. To stop
the opening procedure, press or pull
the remote trunk lid switch.iIf the trunk lid does not open, it is still
locked separately (if applicable)
(page 105).
If the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed (
page 99). The
turn signals will flash three times to
confirm locking.
Warning!
G
Maintain sight of trunk area while operating
the door mounted switch. Monitor the clos-
ing procedure carefully to ensure that no
one is in danger of being injured.
To interrupt the closing procedure, release
the door mounted remote trunk lid switch.