display MERCEDES-BENZ E320 2004 W211 Repair Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2004, Model line: E320, Model: MERCEDES-BENZ E320 2004 W211Pages: 442, PDF Size: 5.33 MB
Page 254 of 442
254 Controls in detailUseful featuresRoadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the
audio system mutes and the message
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE
appears in the multifunction
display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after turning the ignition on
(together with the SOS button and the
Information button¡).
See system self-check (
page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Page 255 of 442
255 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold button (for longer than
2seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-lished. When a voice connection is estab-
lished, the audio system is muted and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS but-
ton and the Roadside Assistance
button•).
See system self-check (
page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.
Page 257 of 442
257 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio or CD) pauses. The option-
al cellular phone (if installed) switches
off. If you must use this phone, the ve-
hicle must be parked. Disconnect the
coiled cord and place the call. The CO-
MAND navigation system (if engaged)
will continue to run. The display in the
instrument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
Page 283 of 442
283 Operation
Engine compartment
Checking engine oil level
When checking the oil level the vehicle
must
be parked on level ground
be at normal operating temperature
have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the multi-
function display, do the following:
Turn the SmartKey in the starter switch
to position2 or press the KEYLESS-GO
start/stop button* twice.
The standard display (
page 134) should
appear in the multifunction display.
Press button k or j, on the
steering wheel until the following
message is seen in the multifunction
display:Engine oil level - Measuring now!
Measurement correct only if veh.
level
One of the following messages will
subsequently appear in the indicator:
Engine oil level ok
Add 1.0 qt. to reach max. oil
level!(Canada:
1.0 liter
)
Add 1.5 qts. to reach max. oil
level!(Canada:
1.5 liters
)
Add 2.0 qts. to reach max. oil
level!(Canada: 2
.0 liters
)
If necessary, add engine oil.
For adding engine oil see (
page 284).
More information on engine oil can be
found in the “Technical data” section
(
page 400) and (
page 403).
Other display messages
If the SmartKey or KEYLESS-GO start/stop
button* is not in position 2, the following
message will appear:
Turn on ignition
to see engine oil level!
Switch on the ignition.
If you see the message:
Observe waiting period
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.
Page 284 of 442
284 OperationEngine compartment
If engine is at normal operating
temperature, wait five minutes before
repeating check procedure.
If engine is not yet at normal operating
temperature, wait 30 minutes before
repeating check procedure.
If you see the message:
Engine oil level
Not when engine on!
Turn off the engine.
If the engine is at normal operating
temperature, wait five minutes before
checking oil.
If the engine is not yet at normal
operating temperature, you must wait
30 minutes before checking oil.If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
!
Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(
page 333). Adding engine oil!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
!Only use approved engine oils. For a
listing of approved engine oils, refer to
the Factory Approved Service Products
pamphlet in your vehicle literature port-
folio.
In addition, check the oil filler cap for
important information pertaining to the
engine oil needing to meet a specific
Mercedes-Benz specification (e.g. MB
229.5). If such information is printed
on the oil filler cap, only use an engine
oil from the list of approved engine oils
in the Factory Approved Service Prod-
ucts pamphlet that meets the specifi-
cation indicated on the oil filler cap.
Using engine oils of other specification
may cause the FSS to incorrectly deter-
mine the next service interval and will
result in engine damage not covered by
the Mercedes-Benz Limited Warranty.
Page 291 of 442
291 Operation
Tires and wheels
Tire pressure changes by approximately
1.5 psi (0.1 bar) per 18°F (10°C) of air
temperature change. Keep this in mind
when checking tire pressure where the
temperature is different from the outside
temperature.
Tire temperature and tire pressure are also
increased while driving, depending on the
driving speed and the tire load.
Check the spare tire periodically for condi-
tion and inflation. Spare tires will age and
become worn over time even if never used,
and thus should be inspected and replaced
when necessary.Checking tire pressure electronically*
The tire inflation pressure monitor only
functions on wheels that are equipped with
the proper electronic sensors. It monitors
the tire inflation pressure, as selected by
the driver, in all four tires. A warning is is-
sued to alert you to a decrease in pressure
in one or more of the tires.
Tire pressure inquiries are made using the
multifunction display (
page 129).The
present inflation pressures are displayed
only after a few minutes’ travel time.You can select the unit of measure used for
the tire inflation pressure by changing the
setting in the control system (
page 143).
Switch on ignition.
Press the k button until the current
inflation pressures for each tire appear
in the multifunction display.
Warning!
G
Follow recommended inflation pressures.
Do not overinflate tires. Overinflated tires
can result in sudden deflation (blowout) be-
cause they are more likely to become punc-
tured or damaged by road debris, potholes,
etc.
Do not underinflate tires. Underinflated tires
wear unevenly, adversely affect handling
and fuel economy, and are more likely to fail
from being overheated.
Do not overload the tires by exceeding the
specified vehicle capacity weight (as indicat-
ed by the label on the pillar in the driver’s
door opening). Overloading the tires can
overheat them, possibly causing a blowout.
iPossible differences between the read-
ings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and
the vehicle’s control system can occur.
The readings issued by the control sys-
tem are more precise.
Page 292 of 442
292 OperationTires and wheels
Activating the tire inflation pressure
monitor
You must activate the tire inflation pres-
sure monitor in the following cases:
If you have changed the tire pressure
If you have replaced the wheels or tires
If you have installed new wheels or
tires
Make sure the tire pressure is correctly
set.
Press buttonè orÿ on the mul-
tifunction steering wheel repeatedly
until the standard display menu ap-
pears in the multifunction display
(page 134).
Press the j or k button repeat-
edly until you see the current inflation
pressures for each tire appear in the
display
or the following message appears in
the displayTire pres. monitor
Pres. display after driving a few
mins. Reactivate using R button
Warning!
G
The tire inflation pressure monitor does not
indicate a warning for wrongly selected in-
flation pressures. Always adjust tire inflation
pressure according to the label on the fuel
filler cap.
The tire inflation pressure monitor is not
able to issue a warning due to a sudden dra-
matic loss of pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.iOperating radio transmission equip-
ment (e.g. wireless headsets, two-way
radios) in or near the vehicle could
cause the tire inflation pressure moni-
tor to malfunction.
iIf transporting a deflated road wheel or
additional wheel sensors in the vehicle,
the tire inflation pressure monitor
should not be reactivated until the de-
flated wheel or additional wheel sen-
sors have been removed from the
vehicle. Otherwise, the deflated wheel
or additional sensors could cause the
tire inflation pressure monitor system
to malfunction.
Page 293 of 442
293 Operation
Tires and wheels
Press the reset button (
page 22).
The following message will appear in
the multifunction display:
Check current tire pres.?
Press the æ button.
The following message will appear in
the multifunction display field:Tire pres. monitor acitvated
The tire inflation pressure monitor will
now monitor the tire inflation pressure
values of all four tires.
The following message will appear in
the multifunction display field:
Tire pres. monitor
Pres. display after driving a few
mins. Reactivate using R buttonThis display appears until the individual
inflation pressure values are matched
with the tires. The individual values are
then displayed (
page 340).If you wish to cancel activation:
Press the ç button.
If the following message appears in the
multifunction display field:
Reactivate tire
Pres. monitor
or
Tire pres.
Check tires!
Check the tire inflation pressures and
correct them if necessary.
Reactivate the tire inflation pressure
monitor.
Rotating wheels
On vehicles with the same wheel size all
around, wheels can be rotated every 3000
to 6000 miles (5 000 to 10 000 km), or
sooner if necessary, according to the de-
gree of tire wear. The same direction of tire
rotation must be retained.
Rotate the wheels before the characteris-
tic tire wear pattern becomes visible
(shoulder wear on front wheels and tread
center wear on rear wheels).
Thoroughly clean the inner side of the
wheels after each rotation. Check and en-
sure proper tire inflation pressure.Warning!
G
Rotate front and rear wheels only if they are
of the same size.
Page 297 of 442
297 Operation
Maintenance
Maintenance
Flexible Service System PLUS (FSS PLUS)
We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS PLUS
(Flexible Service System PLUS).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS PLUS may result in vehicle dam-
age not covered by the Mercedes-Benz
Limited Warranty.
FSS PLUS will notify you when your next
service is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):
Service A in XXXX miles (km)
Service A in XX days
Service A in X day
Service A due now!The type of service due is indicated in the
speedometer display field:
from
Service A(Minor service)
toService H(Major service)
iThe additional + after the type of ser-
v i c e i n d i c a t e s t he d e g r e e o f w e a r o f t h e
brake pads.
The brake pads may reach their wear
limit in the time period up to the next
service interval.
Have the brake pads checked and, if
necessary, replaced by an authorized
Mercedes-Benz Center during your
next service appointment.iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.
Page 298 of 442
298 OperationMaintenanceClearing the service indicator
You can clear the service indicator
Press the j button on the multi-
function steering wheel.
The service indicator is cleared and the
standard display appears in the multi-
function display.
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:Service A exceeded by XXXXX miles (km)
Service A exceeded by XXX days
Service A exceeded by X day Any authorized Mercedes-Benz Center will
reset the service indicator following a com-
pleted service.
Calling up the service indicator
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 129).
Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.
Resetting the service indicator
In the event that a service on your vehicle
is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 134).
Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.
Press the reset button (
page 22) for
about five seconds.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator :.