steering MERCEDES-BENZ E320 BLUETEC 2007 W211 Service Manual

263 Controls in detail
Driving systems
The most likely cause for a malfunctioning
system is a dirty sensor (located behind
the hood grille), especially at times of snow
and ice or heavy rain. In such a case,
Distronic will switch off, and the message DISTRONIC
currently unavailable
See Operator’s Manualappears in the multifunction display.
For cleaning and care of the Distronic sen-
sor, see “Cleaning the Distronic* system
sensor cover” (
page 373).Turns and bends
In turns or bends, Distronic may not detect
a moving vehicle in front, or it may detect
one too soon. This may cause your vehicle
to brake late or unexpectedly.
Distronic regulates only the distance be-
tween your vehicle and those directly ahead
of it, but does not register stationary objects
in the road, e.g.:

a stopped vehicle in a traffic jam


a disabled vehicle


an oncoming vehicle
The driver must always be on the alert, ob-
serve all traffic and intercede as required by
steering or braking the vehicle.
Warning!
G
Distronic should not be used in snowy or icy
road conditions.
i
If the message
DISTRONIC
currently unavailable
See Operator’s Manualdisappears during driving and the last speed
stored flashes for approximately 5 seconds, the
dirt (e.g. slush) has dissolved; Distronic works
again.

289 Controls in detail
Useful features
Power outlet
The power outlet is located in the rear pas-
senger compartment.
Switch on the ignition (
page 37).

Flip up cover and insert electrical plug
(cigarette lighter type).
Heated steering wheel (Canada only)
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is on the lower left-hand side of
the steering wheel.
1Switching on
2Switching off
3Indicator lamp
!
The lighter socket can be used to accommo-
date 12 V DC electrical accessories (up to a
maximum of 85 W) designed for use with the
standard “cigarette lighter” plug type. Keep in
mind, however, that connecting accessories to
the lighter socket (for example extensive con-
necting and disconnecting, or using plugs that do
not fit properly) can damage the lighter socket.
With the socket damaged, the lighter may no
longer be able to be placed in the heating
(pushed-in) position, or the lighter may pop out
too early with the lighter not hot enough.
To help avoid damaging the cigarette lighter
socket, we recommend connecting 12 V DC
electrical accessories designed for use with a
standard “cigarette lighter” plug type to the 12 V
power outlets in your vehicle whenever possible.
i
The power outlet can be used to
accommodate 12 V DC electrical accessories
(e.g. air pump, auxiliary lamps) up to a maximum
of 180 W.
An additional power outlet is located on the left
side in the trunk.

290 Controls in detailUseful featuresSwitching on
Switch on the ignition (
page 37).

Turn switch at the tip of stalk in direc-
tion of arrow1 (
page 289).
The steering wheel is heated. Indicator
lamp3 (
page 289) comes on.Switching off

Turn switch at the tip of stalk in direc-
tion of arrow2 (
page 289).
The heated steering wheel is switched
off. Indicator lamp3 (
page 289)
goes out.
For information on steering wheel, see
“Multifunction steering wheel”
(
page 152).
Floormats
1Retainer pin
2Eyelet
i
The steering wheel heating is temporarily
suspended while indicator lamp3
(
page 289) remains on when


the temperature of the vehicle interior is
above 86°F (30°C)


the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
i
Indicator lamp3 (
page 289) flashes or
goes out


in case of power surge or undervoltage


in case of a steering wheel heating malfunc-
tion
i
The steering wheel heating switches off au-
tomatically when you remove the SmartKey from
the starter switch or, on vehicles with
KEYLESS-GO*, when you switch off the ignition
(
page 64) and open the driver’s door.
i
To install or remove the floormat more easi-
ly, move the driver’s seat or front passenger seat
as far to the rear as possible (
page 43).
Warning!
G
Whenever you are using floormats, make
sure there is enough clearance and that the
floormats are securely fastened.
Floormats should always be securely fas-
tened using eyelets 2 and retainer pins1.

292 Controls in detailUseful featuresWhen the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:

mobile phone keypad


buttonss and t on the multi-
function steering wheel (
page 152)


Voice Control System* (see separate
operating instructions)Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on features available for your mobile
phone of choice.
The cradle is located in the front center
armrest.

Open telephone compartment
(page 285).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond dur-
ing phone calls.

If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration1Insert the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact2 on
cradle3.
Bear in mind that at a speed of just 30 mph
(approximately 50 km /h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.i
Various mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz Cen-
ter.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for in-
structions on how to use your mobile phone.
!
Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.


293 Controls in detail
Useful features

Push the top of the mobile phone in di-
rection of arrow1, until the lug on the
mobile phone release button engages.
The mobile phone is connected to the
network via the external antenna.
The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 181), COMAND* or Voice Control
System* (see separate operating instruc-
tions).Removing mobile phone from mobile
phone cradle
Example illustration1Release catch for mobile phone
2Mobile phone cradle
Press release catch in direction of
arrow1 and take mobile phone out of
mobile phone cradle2.Changing mobile phone cradle
If you require a different cradle for your
mobile phone, remove the present cradle
before installing a new one.
Removing an existing mobile phone
cradle
Example illustration1To release the mobile phone cradle
2To remove the mobile phone cradle
3Mobile phone cradle
Press release button in direction of
arrow1 and take mobile phone
cradle3 out in direction of arrow2.
i
When you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approxi-
mately 10 minutes. If you place or receive a call
during this time, the mobile phone switches off
10 minutes after the call has been completed.
i
When using a flip-style mobile phone, open
flip top before removing from the cradle while a
call is connected. Otherwise, the call will be dis-
connected.

294 Controls in detailUseful featuresInstalling a different mobile phone
cradleExample illustration1Contact plate
2Recesses
3Mobile phone cradle
Insert mobile phone cradle3 into
recesses2 of contact plate1.

Push mobile phone cradle3 forward
until it engages.
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


Roadside Assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your COMAND headunit.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!
The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using button¡. Failure to complete ei-
ther of these steps will result in a system that is
not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).

298 Controls in detailUseful featuresThe Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:

Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
The Information button¡ is located be-
low the center armrest cover.

Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the au-
dio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
i
The indicator lamp on the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call failed
appears in the multi-
function display.
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or the respective button for ending a tele-
phone call on the COMAND headunit.

299 Controls in detail
Useful features
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls.i
The indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 295) when the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the multifunction
display.Information calls can be terminated using
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
i
The indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the COMAND headunit.
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.

310 OperationDriving instructionsPower assistance
Brakes
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!
Vehicles without 4MATIC:
Because the ESP
® operates automatically, the
engine and the ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO start/stop button* in position0
or1) when:


the parking brake is being tested on a brake
test dynamometer


the vehicle is being towed with the front axle
raised
Active braking action through the ESP
® may oth-
erwise seriously damage the brake system.
For information on vehicles with 4MATIC, see
“Four wheel electronic traction system (4MATIC)
with the ESP
®” (page 105).

316 OperationDriving instructionsIf you are uncertain about the correct read-
ing of the information given on a tire’s side-
wall, any authorized Mercedes-Benz
Center will be glad to assist you.
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN. Try
to keep the vehicle under control by cor-
rective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
i
For information on speed ratings for winter
tires, see “Winter driving” (
page 364).
For additional general information on tire speed
markings on tire sidewall, see “Tire speed rating”
(
page 352).
i
For more information on driving with snow
chains, see “Snow chains” (
page 365).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Warning!
G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.