maintenance MERCEDES-BENZ E320 BLUETEC 2007 W211 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
Vehicle data recording ......................... 19
Information regarding electronic
recording devices ........................... 19
At a glance.......................................... 21
Exterior view ......................................... 22
Cockpit ................................................. 24
Instrument cluster ................................ 26
Multifunction steering wheel ................ 28
Center console ..................................... 29
Upper part ...................................... 29
Lower part ...................................... 30
Overhead control panel ........................ 31
Storage compartments ......................... 32
Door control panel................................ 34
Getting started................................... 35
Unlocking ............................................. 36
Unlocking with the SmartKey ......... 36
Unlocking with KEYLESS-GO*......... 37
Starter switch positions .................. 37
Adjusting .............................................. 41
Seats .............................................. 41
Steering wheel ................................ 45
Mirrors ............................................ 47
Driving .................................................. 49
Fastening the seat belts ................. 49
Starting the engine ......................... 52
Parking brake ................................. 55
Driving ............................................ 55
Switching on headlamps ................. 56
Turn signals .................................... 57
Windshield wipers ........................... 58
Problems while driving.................... 60
Parking and locking .............................. 61
Parking brake ................................. 62
Switching off headlamps................. 63
Turning off engine ........................... 63
Releasing seat belts........................ 64
Locking ........................................... 64

Contents
At the gas station .............................. 321
Refueling ...................................... 321
Check regularly and before a
long trip........................................ 323
Engine compartment ......................... 325
Hood ............................................ 325
Engine oil ..................................... 327
Transmission fluid level ................ 329
Coolant level ................................ 330
Battery ......................................... 331
Windshield washer system and
headlamp cleaning system* ......... 332
Tires and wheels ................................ 333
Important guidelines .................... 333
Tire care and maintenance........... 334
Direction of rotation ..................... 336
Loading the vehicle ...................... 336
Recommended tire inflation
pressure ....................................... 341
Checking tire inflation pressure ... 342
Tire labeling.................................. 350
Load identification ....................... 354
DOT, Tire Identification Number
(TIN) ............................................. 355
Maximum tire load ....................... 356
Maximum tire inflation pressure .. 357Uniform Tire Quality Grading
Standards (U.S. vehicles) .............. 357
Tire ply material ............................ 359
Tire and loading terminology......... 359
Rotating tires ................................ 362
Winter driving ..................................... 364
Winter tires ................................... 364
Block heater* (Canada only) ......... 365
Snow chains.................................. 365
Maintenance....................................... 366
Maintenance service indicator
message ....................................... 366
Calling up the maintenance
service indicator display ............... 368
Resetting the maintenance
service indicator ........................... 368
Vehicle care........................................ 369
Cleaning and care of vehicle ......... 369
Practical hints.................................. 379
What to do if … ................................... 380
Lamps in instrument cluster ......... 380
Lamp in center console ................ 393
Vehicle status messages in the
multifunction display .................... 396
Where will I find ...? ............................ 432
First aid kit.................................... 432
Spare wheel .................................. 432
Luggage box ................................. 433
Vehicle tool kit.............................. 434
Vehicle jack .................................. 434
Unlocking/locking in an emergency .. 436
Unlocking the vehicle ................... 436
Locking the vehicle ....................... 437
Manually unlocking the gear
selector lever ................................ 438
Opening/closing in an emergency ..... 439
Power tilt/sliding sunroof or
panorama roof with power
tilt/sliding panel* ......................... 439
Resetting activated head restraints.... 440
Replacing SmartKey batteries ............ 441
SmartKey/SmartKey with
KEYLESS-GO* ............................... 441

10 IntroductionOperator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:

New Vehicle Limited Warranty


Emission System Warranty


Emission Performance Warranty


California, Maine, Massachusetts,
New York, and Vermont Emission Con-
trol System Warranty
(California, Maine, Massachusetts,
New York, and Vermont only)
1


State Warranty Enforcement Laws
(Lemon Laws)
1Applicable to vehicles with gasoline engine only.

12 IntroductionOperator’s ManualMaintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to your au-
thorized Mercedes-Benz Center for ser-
vice. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your vehicle literature
portfolio.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

14 IntroductionWhere to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. Each section
has its own reference color.At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
Here you will find descriptions of the safety
and security features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Maintenance Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

16 IntroductionOperating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual


the “Technical data” section in this
manual


traffic rules and regulations


motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modifications made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could seri-
ously impair the operating safety of your
vehicle.
Contact your authorized Mercedes-Benz
Center for repairs or modifications to elec-
tronic components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires / wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage to and impair the
operating safety of your vehicle. If you feel a
sudden strong vibration or ride disturbance,
or you suspect that damage to your vehicle
has occurred, you should turn on your haz-
ard warning flashers, carefully slow down,
and drive with caution to an area which is a
safe distance from the road.
Inspect the vehicle underbody and
tires / wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair fa-
cility for further inspection or repairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or per-
sonal injury.

155 Controls in detail
Control system
Menus, submenus and functions
Menu1
Menu2
Menu3
Menu4
Menu5
Standard display
AMG
1
1AMG vehicles only.
AUDIO
NAV*
Distronic*
(page 157)
(page 157)
(page 161)
(page 163)
(page 163)
Commands/submenusDigital speedometer
Engine oil temperature
Selecting radio station
Show route guidance in-
structions, current direc-
tion traveled
Calling up settings
Calling up maintenance
system display
Vehicle supply voltage
Selecting satellite radio
station*
RACETIMER
Operating CD player
Overall analysisLap analysis

157 Controls in detail
Control system
Standard display menu
Press buttonk orj repeatedly
to select the functions in the standard
display menu.
The following functions are available:
Display digital speedometer

Press button k orj repeatedly
until the digital speedometer appears
in the multifunction display.
AMG menu
The main screen of the AMG menu shows
you the gear currently engaged as well as
the engine oil temperature.
Press buttonè orÿ repeatedly
until the AMG menu appears.
1Gear indicator
2Engine oil temperatureUse buttons k or j to select the fol-
lowing functions in the AMG menu:
Function
Page
Calling up digital speedometer
157
Calling up maintenance service
indicator
366
i
This function is only available in AMG vehi-
cles.
i
The engine oil temperature symbol flashes if
the engine oil temperature has not yet reached
80°C. During this time, avoid driving at full en-
gine speed.
Function
Page
Vehicle supply voltage
158
RACETIMER
158
Overall analysis
160
Lap analysis
160
i
If the engine reaches the overspeed range in
the manual shift program, the menu will be
shown in red. In addition, you will see
UP next to
gear indicator1 as a reminder to upshift.

165 Controls in detail
Control system

Press buttonè orÿ repeatedly
until the vehicle status message mem-
ory appears in the multifunction dis-
play.
If the vehicle status message memory
menu does not appear, then there are
no messages stored.Vehicle status messages have been re-
corded
If conditions have occurred causing status
messages to be recorded, the number of
messages appears in the multifunction dis-
play:

Press buttonk orj.
The stored messages will now be dis-
played in the order in which they have
occurred. For malfunction and warning
messages, see “Vehicle status messag-
es in the multifunction display”
(page 396).
Should the vehicle’s system record any
conditions while driving, the number of
messages will reappear in the multifunc-
tion display when the SmartKey in the
starter switch is turned to position0 or re-
moved from the starter switch.
Warning!
G
Malfunction and warning messages are only
indicated for certain systems and are inten-
tionally not very detailed. The malfunction
and warning messages are simply a remind-
er with respect to the operation of certain
systems and do not replace the owner’s
and/or driver’s responsibility to maintain
the vehicle’s operating safety by having all
required maintenance and safety checks
performed on the vehicle and by bringing
the vehicle to an authorized Mercedes-Benz
Center to address the malfunction and
warning messages (
page 396).
i
The vehicle status message memory will be
cleared when you turn the SmartKey in the start-
er switch to position1 or2. You will then only
see high priority messages in the multifunction
display (
page 396).

307 Operation
The first 1 000 miles (1 500 km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care