Service MERCEDES-BENZ E350 2010 W212 User Guide

contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used Car”
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safetyGWarning!
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving.
GWarning!
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R turn on your hazard warning flashers
R slow down carefully
R drive with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
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This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by law
Please check the Tele Aid subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system.24Introduction212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 24

Occupant Classification System
The Occupant Classification System (OCS) is
standard equipment in USA.
The OCS activates or deactivates the front
passenger front air bag automatically. The
respective status is based on the classified
occupant weight category determined by
weight sensor readings from the front
passenger seat.
The system does not deactivate
R the front passenger side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices (ETDs)
To be classified correctly, the front passenger
must sit
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with the feet on the floor
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by leaning
on armrests), the OCS may not be able to
properly approximate the occupant’s weight
category.
If your seat, including the trim cover and
cushion, needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Both the driver and the front passenger
should always use the 45 indicator
lamp as an indication of whether or not the
front passenger is properly positioned.GWarning!
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighting
as much as or less than a typical 12-month-
old child in a standard child restraint or if the
front passenger seat is classified as being
empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical
12-month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then, depending on occupant
weight sensor readings from the seat, remain
illuminated or go out. With the 45
indicator lamp illuminated, the front
passenger front air bag is deactivated. With
the 45 indicator lamp out, the front
passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45 indicator lamp will
illuminate for approximately 6 seconds when
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ActivatingXWith SmartKey: Remove the SmartKey
from the starter switch.
XWith KEYLESS-GO: Turn off the engine and
open the driver’s door.
Deactivating
XSwitch on the ignition.
iStarting the engine will also deactivate
the immobilizer.
In the event that the engine cannot be
started (yet the vehicle’s battery is
charged), the system is not operational.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
Ra door
Rthe trunk
Rthe hood
The alarm will stay on even if the activating
element, a door, for example, is closed
immediately.
The alarm system will also be triggered when
Rthe vehicle is opened with the mechanical
key
Ra door is opened from the inside
Rthe trunk is opened with the emergency
release button
To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 73).
iIf the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
iIf the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the trunk may
not be properly closed.
Close the respective element.
XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
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The engine does not start. You can hear
the starter.
There could be a malfunction in the engine
electronics or in the fuel supply system.
Carry out the following steps:XIf you are starting the engine with the
SmartKey: Turn the SmartKey in the starter
switch to position 0 and repeat the starting
procedure.XIf you are starting the engine with KEYLESS-
GO: Close any doors that may be open to
allow for better detection of the SmartKey.
or
XRemove the KEYLESS-GO start/stop
button from the starter switch.XStart the engine with the SmartKey as radio
signals from another source may be
interfering with the KEYLESS-GO function.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The engine does not start. You cannot
hear the starter.
The battery may not be charged sufficiently.
XGet a jump start ( Y page 338).
If the engine will not start despite a jump
start:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The starter has been exposed to excessive
temperatures.
XLet the starter cool for about 2 minutes.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.Driving offGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
E 63 AMG: At engine temperatures below
68‡ (20†), the engine’s maximum speed
is restricted in order to protect it from
damage. Avoid driving your vehicle at full
speed when the engine is cold to prevent
premature engine wear and/or diminished
comfort.
! If an acoustic warning sounds and the
message Release Parking Brake
appears in the multifunction display when
driving off, you have forgotten to release
the parking brake.
Release the parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
i Once the vehicle is in motion, the
automatic central locking function engages
and the locking knobs in the doors move
down.
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! Excessive coolant temperature triggers a
warning in the multifunction display.
The engine should not be operated with a
coolant temperature above 248‡ (120†),
i.e. in the red zone of the coolant
temperature gauge. Doing so may cause
serious engine damage which is not
covered by the Mercedes-Benz Limited
Warranty.
Tachometer
The red marking on the tachometer
( Y page 28) denotes excessive engine speed.
! Avoid driving at excessive engine speeds,
as it may result in serious engine damage
that is not covered by the Mercedes-Benz
Limited Warranty.
To help protect the engine, the fuel supply is
interrupted if the engine is operated within
the red marking.
Outside temperature indicator
The outside temperature indicator is
displayed in the multifunction display
( Y page 128).
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
Fuel gauge
The fuel gauge is on the left-hand side of the
instrument cluster (Y page 28). Once the fuel
level has fallen below the reserve mark, the
yellow fuel tank reserve warning lamp 8
for the fuel reserve comes on.
Control system
Introduction
The control system is activated as soon as the
starter switch is in position 2.
The control system enables you to call up
information about your vehicle and to change
vehicle settings.
For example, you can use the control system
to find out when your vehicle is next due for
maintenance service, to call up statistical
data on your vehicle, and much more.
GWarning!
A driver’s attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
The control system relays information to the
multifunction display.
Multifunction steering wheel
The displays in the multifunction display and
the settings in the control system are
controlled by using the buttons on the
multifunction steering wheel.
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Menus and submenusFunction:Trip menu (Y page 129);AMG12 menu (Y page 131)=Navi menu (Y page 134)?Audio menu (Y page 134)ATel menu (Y page 135)BAssistance menu (Y page 137)CService menu (Y page 138)DSettings menu (Y page 139)
Trip menu
In the Trip menu, you can show an additional
display for the speedometer and call up or
reset your vehicle’s statistical data.
The following information is available:
RStandard display (Y page 129)
RFuel consumption statistics since start
(Y page 130)
RFuel consumption statistics since last reset
(Y page 130)
RResetting values (Y page 130)
RRemaining driving range and current fuel
consumption (Y page 131)
RDigital Speedometer (Y page 131)
Standard display
In the standard display, the trip
odometer : and the main odometer ;
appear in the multifunction display.
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:Lap number;Lap time=Average speed during lap?Lap lengthAMaximum speed during lapXPress button : or 9 to see other lap
analyses.
Navi menu
The Navi menu contains the functions
needed to operate your navigation system.
XPress button = or ; to select the
Navi menu.
The message shown in the multifunction
display depends on the status of the
navigation system:
RWith the COMAND system switched on
or off and route guidance not activated,
the direction of travel and, if applicable,
the name of the street currently traveled
on appear in the multifunction display.
RWith the COMAND system switched on
and route guidance activated, maneuver
instructions appear in the multifunction
display.
Please refer to separate COMAND system
operating instructions for instructions on how
to activate the route guidance system.
Audio menu
The functions in the Audio menu operate the
audio equipment which you have currently
switched on.
The following functions are available:
RSelecting radio station (Y page 134)
ROperating audio devices/audio media
(Y page 135)
ROperating video DVD (Y page 135)
If the COMAND system is currently switched
off, the message Audio Off appears in the
multifunction display.
XTo adjust the volume: Press button
W or X on the multifunction steering
wheel.
Selecting radio station
iThe SIRIUS XM Satellite Radio is treated
as a radio application.
For more information on SIRIUS XM
Satellite Radio, refer to separate COMAND
system operating instructions.
Additional optional satellite radio
equipment and a subscription to a satellite
radio service provider are required for
satellite radio operation. Contact an
authorized Mercedes-Benz Center for
details and availability for your vehicle.
XSwitch on the COMAND system and select
radio. Refer to separate COMAND system
operating instructions.
XPress button = or ; to select the
Audio menu.
The currently tuned station appears in the
multifunction display.
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Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
You can connect your telephone to the
COMAND system via Bluetooth®, see
separate COMAND system operating
instructions.
XSwitch on the COMAND system.
Refer to separate COMAND system
operating instructions.
XPress button = or ; to select the
Tel menu.
One of the following messages will appear
in the multifunction display:
RNo Service: No network is available.
RReady for Bluetooth Telephony...:
The telephone has not been connected
to the COMAND system via Bluetooth®
yet.
XConnect the telephone to the
COMAND system via Bluetooth®.
RPhone READY or name of the network
provider (if available): The telephone has
found a network and is ready for use. You
can operate it using the control system.
Answering a call
When your telephone is ready to receive calls,
you can answer a call at any time. In the
multifunction display you will then see the
following message:
Example illustration
XPress button 6.
You have answered the call.
The caller’s number appears only if it is
transmitted.
The caller’s name appears only if the number
and the name are stored in the phone book.
Ending a call or rejecting an incoming
call
XPress button ~.
Dialing a number from the phone book
When your telephone is ready to receive calls,
you may select and dial a number from the
phone book at any time.
iTo use the phone book of the COMAND
system you can import business cards
(vCards) from external Bluetooth® phones
into your COMAND system’s phone book,
see separate COMAND operating
instructions.
XPress button = or ; to select the
Tel menu.
XPress button : or 9 or a to
switch to the phone book.
The stored names are displayed in
ascending alphabetical order.
XPress button : or 9 to select the
desired entry.
If you press and hold button : or
9 the system scrolls rapidly through the
list of names (quick search). After holding
button : or 9 for a short while the
scrolling speed increases. Release the
button to stop the quick search. The search
stops automatically at the end of the list.
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XPress button a again if you would like
to change the current status.
After the function has been activated, the
PRE-SAFE® Brake indicator Ä appears
in the lower part of the multifunction
display. When the HOLD function is
switched on, the PRE-SAFE® Brake
indicator Ä will not appear.
For more information on PRE-SAFE® Brake,
see (Y page 69).
Switching ATTENTION ASSIST on or off
XPress button = or ; to select the
DriveAssist menu.
XPress button : or 9 to select the
Attention Asst. function
XPress button a.XPress button a again if you would like
to change the current status.
After the function has been activated, the
ATTENTION ASSIST indicator À appears
on the left-hand side of the multifunction
display.
For more information on ATTENTION ASSIST,
see (Y page 178).
Switching Blind Spot Assist on or off
XPress button = or ; to select the
DriveAssist menu.
XPress button : or 9 to select the
Blind Spot Asst. function
XPress button a.XPress button a again if you would like
to change the current status.
Depending on the previous status, Blind
Spot Assist: will be Enabled or
Disabled.
For more information on Blind Spot Assist,
see (Y page 175).
Switching Lane Keeping Assist on or off
XPress button = or ; to select the
DriveAssist menu.
XPress button : or 9 to select the
Lane Keep. Asst. function
XPress button a.XPress button a again if you would like
to change the current status.
After the function has been activated, the
Lane Keeping Assist indicator Ã
appears in the lower part of the
multifunction display.
For more information on Lane Keeping
Assistance, see (Y page 177).
Service menu
In the Serv. menu the following functions are
available:
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