Battery vehicle MERCEDES-BENZ E350 2010 W212 Owner's Guide

Power outlets
The power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged.
Power outlet in glove box
XOpen the glove box (Y page 201).
Power outlet in rear passenger
compartment
XBriefly press top of cover :.
Cover : opens automatically.
Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
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Reprogramming a single signal
transmitter button
To program a device using a signal
transmitter button previously trained, follow
these steps:
XSwitch on the ignition.XPress and hold the desired signal
transmitter button ( ;, = or ?). Do not
release the button.
Indicator lamp : will begin to flash after
20 seconds.XWithout releasing the signal transmitter
button, proceed with programming starting
with step 3.
Operation of integrated remote control
XSwitch on the ignition.XSelect and press the appropriate
integrated signal transmitter button ( ;,
= or ?) to activate the remote controlled
device.
The integrated remote control transmitter
continues to send the signal as long as the
button is pressed – up to 20 seconds.
Erasing the integrated remote control
memory
i If you sell your vehicle, erase the codes of
all three channels.
XSwitch on the ignition.XSimultaneously press and hold outer signal
transmitter buttons ; and ?, for
approximately 20 seconds, until indicator
lamp : flashes rapidly. Do not hold for
longer than 30 seconds.
The codes of all three channels are erased.Programming tips
If you are having difficulty programming the
integrated remote control, here are some
helpful tips:
R Check the frequency of hand-held remote
control A (typically located on the reverse
side of the remote). The integrated remote
control is compatible with radio-frequency
devices operating between 280-390 MHz.
R Put a new battery in hand-held remote
control A. This will increase the likelihood
of the hand-held remote control sending a
stronger and more accurate signal to the
integrated remote control.
R While performing step 3, hold hand-held
remote control A at different lengths and
angles from the signal transmitter button
( ; , = or ?) you are programming.
Attempt varying angles at the distance of 2
to 12 inches (5 to 30 cm) away or the same
angle at varying distances.
R If another hand-held remote control is
available for the same device, try the
programming steps again using that other
hand-held remote control. Make sure new
batteries are in the hand-held remote
control before beginning the procedure.
R Straighten the antenna wire from the
garage door opener assembly. This may
help improve transmitting and/or receiving
signals.
i Certain types of garage door openers are
incompatible with the integrated remote
control. If you should experience further
difficulties with programming the
integrated remote control, contact an
authorized Mercedes-Benz Center, or call
the Mercedes-Benz Customer Assistance
Center (USA only) at
1-800-FOR-MERCedes (1-800-367-6372),
or the HomeLink ®
Hotline (USA only) at
1-800-355-3515, or the Customer Service
(Canada only) at 1-800-387-0100.
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Maximum permissible tire inflation
pressure
This number is the greatest amount of air
pressure that should ever be put in the tire.
Normal occupant weight
The number of occupants the vehicle is
designed to seat, multiplied by 68 kilograms
(150 lb).
Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions.
Production options weight
The combined weight of those installed
regular production options weighing over
5 lbs (2.3 kilograms) in excess of those
standard items which they replace, not
previously considered in curb weight or
accessory weight, including heavy duty
brakes, ride levelers, roof rack, heavy duty
battery, and special trim.
PSI (Pounds per square inch)
A standard unit of measure for air pressure.
Recommended tire inflation pressure
The recommended tire inflation pressure for
normal driving conditions is listed on the Tire
and Loading Information placard located on
the driver’s door B-pillar. It provides best
handling, tread life and riding comfort.
Supplemental information pertaining to
special driving situations can be found on the
tire inflation pressure label on the inside of
the fuel filler flap.
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated.
Sidewall
The portion of a tire between the tread and
the bead.
TIN (Tire Identification Number)
Unique identifier which facilitates efforts by
tire manufacturers to notify purchasers in
recall situations or other safety matters
concerning tires and gives purchasers the
means to easily identify such tires. The TIN is
comprised of “Manufacturer’s identification
mark”, “Tire size”, “Tire type code” and “Date
of manufacture”.
Tire ply composition and material used
This indicates the number of plies or the
number of layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate the ply
materials in the tire and sidewall, which
include steel, nylon, polyester, and others.
Tire speed rating
Part of tire designation (speed symbol);
indicates the speed range for which a tire is
approved.
Total load limit
Rated cargo and luggage load plus
68 kilograms (150 lb) times the vehicle’s
designated seating capacity.
Traction
The adhesive friction of a tire on a surface on
which it moves. The amount of grip provided.
Tread
The portion of a tire that comes into contact
with the road.
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Clearing the maintenance service
indicator message
The maintenance service indicator message
is cleared automatically
R after approximately 10 seconds when you
switch on the ignition
R after approximately 10 seconds when
reaching the service threshold while driving
R after approximately 30 seconds, once the
suggested maintenance service term has
passed
XClearing the maintenance service
indicator message manually: Press
button % or button a on the
multifunction steering wheel.
The standard display appears in the
multifunction display.
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A Exceeded by XXXXX miles
(km)
Service A Exceeded by XXX days
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance service.
Calling up the maintenance service
indicator display
i The menu overview can be found on
( Y page 129).
You can call up the maintenance service
indicator display at any time to check when
the next maintenance service is required.
XSwitch on the ignition.
The standard display of the control system
appears ( Y page 129).XPress button = or ; on the
multifunction steering wheel to select the
Serv. menu.XPress button : or 9 to select
ASSYST PLUS .XPress button a on the multifunction
steering wheel to confirm.
The maintenance service indicator display
with the maintenance service deadline
appears in the multifunction display.
i If the battery was disconnected, the days
of disconnection will not be included in the
count shown by the maintenance service
indicator. To arrive at the true maintenance
service deadline, you will need to subtract
these days from the days shown in the
maintenance service indicator message or
maintenance service indicator display.
Resetting the maintenance service
indicator
In the event that the maintenance service on
your vehicle is not carried out at an authorized
Mercedes-Benz Center, you can have the
maintenance service indicator reset.
The automotive maintenance facility carrying
out the maintenance service will find the
information for resetting the maintenance
service indicator in the maintenance-relevant
literature for your vehicle.
Such literature is available at any authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the maintenance service indicator was
reset inadvertently, have an authorized
Mercedes-Benz Center correct it.
Only reset the maintenance service
indicator if the proper maintenance service
has been performed. Not following the
proper maintenance service as described
in the Maintenance Booklet will result in
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Vehicle equipment ............................268
Where will I find ...? ..........................268
Vehicle status messages in the
multifunction display .......................272
What to do if … ..................................304
Unlocking/locking manually ...........314
Resetting activated NECK-PRO
active front head restraints .............316
Replacing SmartKey batteries .........317
Replacing bulbs .................................318
Replacing wiper blades ....................322
Flat tire ..............................................323
Bleeding the fuel system (diesel
engine only) .......................................333
AdBlue® (diesel engine only) ...........333
Battery ...............................................336
Jump starting ....................................338
Towing the vehicle ............................340
Fuses ..................................................343
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Text messages
Safety systemsDisplay messagesPossible causes/consequences and M SolutionsPRE-SAFEInoperativ
e See
Operator's
ManualThe PRE-SAFE ®
system has failed. All other occupant safety
systems, such as the air bags, are still available.XContact an authorized Mercedes-Benz Center as soon as
possible.PRE-SAFEFunctions
Currently
Limited
See
Operator's
ManualThe PRE-SAFE ®
Brake is temporarily unavailable.
The PRE-SAFE ®
Brake is deactivated because:
R the DISTRONIC PLUS cover in the radiator grille is dirty
R the area around the sensors in the front or the rear bumper
is dirty
R its function is impaired as a result of heavy precipitation
R the radar sensor system is temporarily inoperative due to
electromagnetic interference near television and radio
transmitter stations, toll stations, speed measuring
systems, etc.
R the system is out of the operating temperature range
R the battery voltage is insufficient
R E 63 AMG only: The ESC has been switched off.
The PRE-SAFE ®
Brake becomes operational again and the
message in the multifunction display disappears when:
R dirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
R the system recognizes full sensor availability (due to
lessening rain or the road surface drying)
R the system is within the operating temperature range
R E 63 AMG only: The ESC is switched back on.
If the message in the multifunction display does not
disappear:XClean the DISTRONIC PLUS cover in the radiator grille
( Y page 263).XClean the front and the rear bumper ( Y page 263).XRestart the vehicle.XWait until the battery recovers.274Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsDISTRONIC
PLUSCurrently
Unavailabl
e See
Operator's
ManualThe DISTRONIC PLUS is temporarily unavailable.
The DISTRONIC PLUS is deactivated because:
R the DISTRONIC PLUS cover in the radiator grille is dirty
R its function is impaired as a result of heavy precipitation
R the radar sensor system is temporarily inoperative due to
electromagnetic interference near television and radio
transmitter stations, toll stations, speed measuring
systems, etc.
R the radar sensors do not sense any other vehicles or
objects, i.e. road sign or similar to this, for a long time
R the system is out of the operating temperature range
R the battery voltage is insufficientXIf necessary, clean the DISTRONIC PLUS cover in the
radiator grille ( Y page 263).XRestart the vehicle.XTry activating the DISTRONIC PLUS again later.XWait until the system is within the operating temperature
range or the battery recovers.
The DISTRONIC PLUS becomes operational again without the
engine being restarted when:
R dirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
R the system recognizes full sensor availability (due to
lessening rain or the road surface drying)
R the message in the multifunction display disappears
DISTRONIC
PLUSInoperativ
eThe DISTRONIC PLUS is malfunctioning.
The BAS PLUS and the PRE-SAFE ®
Brake are also not
available.XContact an authorized Mercedes-Benz Center as soon as
possible.DISTRONIC
PLUSOverrideYou have accelerated. The DISTRONIC PLUS has switched off.XStop accelerating.280Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsDISTRONIC
PLUS- - - mphOne of the activation conditions for the DISTRONIC PLUS has
not been fulfilled. You may have attempted to set a speed
below 20 mph (30 km/h).XDrive faster than 20 mph (30 km/h) if the situation allows
and set the speed.XCheck the activation conditions for the DISTRONIC PLUS
( Y page 153).HOLDOffThe HOLD function switched off because the vehicle was
sliding, for example on a slippery surface.XActivate the HOLD function later.Blind
Spot
AssistCurrently
Unavailabl
e See
Operator's
ManualThe Blind Spot Assist is deactivated because the area around
the sensors in the front or the rear bumper is dirty.XClean the front and rear bumper ( Y page 263).The Blind Spot Assist is deactivated because the battery
voltage is insufficient.XHave the battery checked at an authorized Mercedes-Benz
Center.The Blind Spot Assist is switched off because the radar sensor
system is temporarily inoperative due to electromagnetic
interference near television and radio transmitter stations,
toll stations, speed measuring systems, etc.XWait until the message in the multifunction display
disappears.Blind
Spot
AssistInoperativ
eThe Blind Spot Assist is malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.Parking
GuidanceInoperativ
eThe Parktronic system is malfunctioning.XHave the system checked at an authorized Mercedes-Benz
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Display messagesPossible causes/consequences and M SolutionsService
RequiredDo Not
Shift
Gears
Visit
DealerIn addition an acoustic warning sounds.
The automatic transmission cannot be shifted out of the
current transmission position because of a malfunction.
If the automatic transmission is in drive position D:XWithout shifting the automatic transmission out of drive
position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to position neutral
position N, reverse gear R or park position P:
XDo not drive.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.Only
Shift to
'P' when
Vehicle
is
StationaryYou have attempted to shift the automatic transmission into
park position P although the vehicle was still in motion.XStop your vehicle as soon as it is safe to do so.XShift the automatic transmission to park position P.Shift to
'P' or 'N'to Start
EngineYou have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was in
reverse gear R or drive position D.XShift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.Auxiliary
BatteryMalfunctio
nThe backup battery for the automatic transmission is no
longer charging.XContact an authorized Mercedes-Benz Center.
Tires
Display messagesPossible causes/consequences and M SolutionsCheck
Tire
PressureThen
Restart
Run Flat
IndicatorThere has been a warning message about a loss in the tire
inflation pressure and the tire pressure loss warning system
was not restarted yet.XMake sure the correct tire inflation pressure is set for each
tire.XThen restart the tire pressure loss warning system
( Y page 232).Run Flat
IndicatorInoperativ
eThe tire pressure loss warning system is malfunctioning.XHave the tire pressure loss warning system checked at an
authorized Mercedes-Benz Center.284Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsCheckTire
Pressure
SoonThe tire pressure loss warning system indicates that the tire
inflation pressure is too low in at least one tire.XCarefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers. Observe the traffic
situation around you.XCheck the tires and, if necessary, change the wheel
( Y page 323).XCheck and adjust tire inflation pressure as required
( Y page 231).XRestart the tire pressure loss warning system after
adjusting the tire inflation pressure values ( Y page 232).Tire
pressures
will be
displayedafter
driving a
few
minutesThe tire inflation pressure is being checked by the Advanced
TPMS.XDrive the vehicle for a few minutes.Tire
Press.
MonitorInoperativ
eThe Advanced TPMS is malfunctioning.XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.Tire
Pressure
MonitorInoperativ
e No
Wheel
SensorsThere are wheels without appropriate wheel sensors mounted
(e.g. winter tires).XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.XHave the appropriate wheel sensors installed at an
authorized Mercedes-Benz Center.TirePress.Sensor(s)M
issingAt least one sensor is defect (e.g. battery is empty).
The respective tire is indicated by – – instead of the tire
inflation pressure in the multifunction display.XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.XHave the wheel sensors installed at an authorized
Mercedes-Benz Center.At least one wheel without appropriate wheel sensors is
mounted (e.g. spare wheel).
The respective tire is indicated by – – instead of the tire
inflation pressure in the multifunction display.XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.XHave the wheel sensors installed at an authorized
Mercedes-Benz Center.Vehicle status messages in the multifunction display285Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 285Z