locking MERCEDES-BENZ E350 2010 W212 Owner's Guide

Possibility 2 (One SmartKey in the vehicle,
no SmartKey outside the vehicle):
When exiting and trying to lock the vehicle,
the message Key Detected in Vehicle
appears in the multifunction display. The
vehicle will not be locked.
Factory setting
XGlobal unlocking: Grasp an outside door
handle.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
XGlobal locking: Touch outside of a door
handle :.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey. Grasping the
driver’s outside door handle will then only
unlock the driver’s door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp (Y page 79) flashes twice.
KEYLESS-GO will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Grasp the driver’s outside door
handle.
XGlobal unlocking: Grasp any outside door
handle other than the driver’s outside door
handle.
XGlobal locking: Touch outside of a door
handle :.
Checking SmartKey batteries
XPress button & or % on the
SmartKey.
Battery check lamp : comes on briefly to
indicate that the SmartKey batteries are in
order.
If the battery check lamp does not come on
briefly during check, the SmartKey batteries
are discharged.
XReplace the batteries (Y page 317).
iYou can obtain the required batteries at
any authorized Mercedes-Benz Center.
iIf the batteries are checked within signal
range of the vehicle, pressing button
& or % will lock or unlock the vehicle
accordingly.
Loss of the SmartKey
If you lose your SmartKey or mechanical key,
you should do the following:
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XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 80).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 60).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 73).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
Automatic central locking
The doors and the trunk lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
turning at a vehicle speed of above 9 mph
(15 km/h). You could therefore lock yourself
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out when the vehicle is pushed or towed or is
on a test stand.
XSwitching off: Press and hold central
unlocking switch : until an acoustic signal
sounds.
XSwitching on: Press and hold central
locking switch ; until an acoustic signal
sounds.
iIf you press and hold either switch and no
acoustic signal sounds, the respective
setting has already been selected.
iYou can also switch on or off the
automatic central locking using the control
system (Y page 144).
Locking and unlocking from the inside
GObserve Safety notes, see page 56.
You can lock or unlock the vehicle from the
inside using the central locking or unlocking
switch. This can be useful, for example, if you
want to lock the vehicle before starting to
drive.
The central locking or unlocking switch does
not lock or unlock the fuel filler flap.
XLocking: Press central locking switch ;.
When all doors are closed, the vehicle
locks.
XUnlocking: Press central unlocking
switch :.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
If the vehicle was previously locked with the
central locking switch
Rand the SmartKey is set to factory settings,
the complete vehicle is unlocked when a
front door is opened from the inside
Rand the SmartKey is set to selective
settings, only the front door opened from
the inside is unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it will not
unlock using the central unlocking switch.
Opening the trunk
GWarning!
Make sure the trunk is closed when the engine
is running and while driving. Among other
dangers, deadly carbon monoxide (CO) gases
may enter vehicle interior resulting in
unconsciousness and death.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
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You can open the trunk when the vehicle is
stationary.
A minimum height clearance of 5.78 ft
(1.76 m) is required to open the trunk lid.
Opening the trunk from the outside
XPress and hold button F (Y page 76) on
the SmartKey until the trunk unlocks and
begins to open.
or
XPull on handle :.
In vehicles without KEYLESS-GO: The
vehicle must be unlocked.
If the trunk does not open, it is still locked
separately (Y page 85).
Opening the trunk from the inside
Example illustration: Vehicles with trunk opening/closing system
XPull remote trunk opening switch : until
the trunk begins to open.
If the trunk does not open, it is still locked
separately (Y page 85).
Closing the trunkGWarning!
Make sure the trunk is closed when the engine
is running and while driving. Among other
dangers, deadly carbon monoxide (CO) gases
may enter vehicle interior resulting in
unconsciousness and death.
GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the trunk
opening when closing the trunk lid. Be
especially careful when small children are
around.
GObserve Safety notes, see page 56.
Do not leave the SmartKey in the open trunk.
You may lock yourself out.
If the vehicle was previously locked centrally
with the SmartKey or KEYLESS-GO, the trunk
lid will lock automatically when closed. All
turn signal lamps flash three times and an
acoustic signal sounds three times to confirm
locking.
Closing the trunk from the outside
manually
XLower trunk lid by pulling on handle : or
handle ; firmly.
XClose trunk with hands placed flat on trunk
lid.
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Closing the trunk from the inside
automatically
GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the trunk lid with
the door mounted switch. Monitor the closing
procedure carefully to make sure no one is in
danger of being injured.
To interrupt the closing procedure, release
the door mounted remote trunk opening/
closing switch again.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
In vehicles with trunk opening/closing
system you can close the trunk from the
inside using the remote trunk opening/
closing switch.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
XPress and hold remote trunk opening/
closing switch : until the trunk is closed.
XInterrupting the closing procedure:
Release remote trunk opening/closing
switch :.
Closing the trunk from the outside
automatically
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
RPress button F on the SmartKey.
RPress the remote trunk opening/closing
switch (on the driver’s door).
RPress the trunk closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
In vehicles with trunk opening/closing
system you can close the trunk from the
outside using the trunk closing switch.
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Example: Vehicles with KEYLESS-GO
XPress trunk closing switch : briefly.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
Closing the trunk and locking vehicle
from outside
This section applies to vehicles with trunk
opening/closing system and KEYLESS-GO
only. You can close the trunk and lock the
vehicle simultaneously from the outside using
the KEYLESS-GO locking/closing switch.
XMake sure you have the SmartKey with
KEYLESS-GO with you.
XPress KEYLESS-GO locking/closing
switch : briefly.
With all doors closed:
RThe locking knobs in the doors move
down.
RThe trunk lid starts to close
automatically.
RAll turn signal lamps flash three times to
confirm locking once the trunk has
closed completely.
RAn acoustic signal sounds three times.
RThe anti-theft alarm system is armed.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
Trunk lid emergency release
The trunk lid can be opened from inside the
trunk with the emergency release button.
XBriefly press emergency release
button :.
The trunk lid unlocks and opens.
The emergency release button unlocks and
opens the trunk while the vehicle is standing
still or in motion.
Illumination of the emergency release button:
RThe button flashes for 30 minutes after
opening the trunk.
RThe button flashes for 60 minutes after
closing the trunk.
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The emergency release button does not open
the trunk, if the vehicle battery is discharged
or disconnected.
Valet locking
You can lock the trunk separately with the
mechanical key. This denies unauthorized
access to the trunk, e.g. when you valet park
the vehicle.
XLeave only the SmartKey less its
mechanical key with the vehicle.
XValet locking: Close the trunk.XRemove the mechanical key from the
SmartKey (Y page 315).
XInsert the mechanical key in the trunk lid
lock.
XTurn the mechanical key clockwise to
position 2 and remove the mechanical
key in that position to lock the trunk.
The trunk remains locked even when the
vehicle is centrally unlocked.
You can then only open the trunk with the
mechanical key.
XCanceling: Insert the mechanical key in
the trunk lid lock.
XTurn the mechanical key counterclockwise
to neutral position 1 and remove the
mechanical key in that position to unlock
the trunk.
You can now open the trunk.
Starter switch positions
SmartKey
GObserve Safety notes, see page 56.gFor removing SmartKey (gear selector
lever must be in park position P)
1Power supply for some electrical
consumers, e.g. wipers
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
When you switch on the ignition, all lamps in
the instrument cluster come on. The low-
beam headlamp indicator lamp, high-beam
headlamp indicator lamp, turn signal
indicator lamps, and the indicator lamps for
the fog lamps will only come on if activated.
If a lamp in the instrument cluster fails to
come on when the ignition is switched on,
have it checked and replaced if necessary. If
a lamp in the instrument cluster remains on
after starting the engine or comes on while
driving, refer to “Lamps in instrument cluster”
(Y page 304).
If the SmartKey is left in starter switch
position 0 for an extended period of time, it
can no longer be turned in the starter switch.
In this case, the steering is locked. To unlock,
remove SmartKey from the starter switch and
reinsert.
The steering is locked when the SmartKey is
removed from the starter switch.
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Convenience closing feature
When locking the vehicle, you can
simultaneously close
Rthe door windows
Rthe tilt/sliding sunroof
Rthe panorama roof with power tilt/sliding
panel
Afterward, you can extend the roller
sunblinds of the panorama roof with power
tilt/sliding panel.
GWarning!
When closing the door windows and the tilt/
sliding sunroof or panorama roof with power
tilt/sliding panel, make sure there is no
danger of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
RRelease button & to stop the closing
procedure. To open, press and hold button
%. To continue the closing procedure
after making sure that there is no danger of
anyone being harmed by the closing
procedure, press and hold button &.
Vehicles with KEYLESS-GO:
RRelease the sensor surface on the outside
door handle to stop the closing procedure.
RImmediately pull on the same outside door
handle and hold firmly. The door windows
and the tilt/sliding sunroof or panorama
roof with power tilt/sliding panel will open
for as long as the door handle is held but
the door not opened.
With SmartKey
The SmartKey must be in close proximity to
the driver’s outside door handle.
XAim transmitter eye of the SmartKey at the
driver’s outside door handle.
XPress and hold button & on the
SmartKey until the door windows and the
tilt/sliding sunroof or panorama roof with
power tilt/sliding panel are closed
completely.
XRelease button & on the SmartKey to
interrupt the closing procedure.
XVehicles with panorama roof with
power tilt/sliding panel: Press and hold
button & on the SmartKey once more.
The roller sunblinds extend.
XRelease button & on the SmartKey to
interrupt the extending procedure.
With KEYLESS-GO
The SmartKey with KEYLESS-GO must be
located outside the vehicle within
approximately 3 ft (1 m) of a door.
XClose all doors.XTouch and hold sensor surface : on an
outside door handle (Y page 79) until the
door windows and the tilt/sliding sunroof
or panorama roof with power tilt/sliding
panel are closed completely.
iMake sure you are only touching sensor
surface :.
XRelease sensor surface : on the outside
door handle to interrupt the closing
procedure.
XVehicles with panorama roof with
power tilt/sliding panel: Touch and hold
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The engine does not start. You can hear
the starter.
There could be a malfunction in the engine
electronics or in the fuel supply system.
Carry out the following steps:XIf you are starting the engine with the
SmartKey: Turn the SmartKey in the starter
switch to position 0 and repeat the starting
procedure.XIf you are starting the engine with KEYLESS-
GO: Close any doors that may be open to
allow for better detection of the SmartKey.
or
XRemove the KEYLESS-GO start/stop
button from the starter switch.XStart the engine with the SmartKey as radio
signals from another source may be
interfering with the KEYLESS-GO function.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The engine does not start. You cannot
hear the starter.
The battery may not be charged sufficiently.
XGet a jump start ( Y page 338).
If the engine will not start despite a jump
start:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The starter has been exposed to excessive
temperatures.
XLet the starter cool for about 2 minutes.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.Driving offGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
E 63 AMG: At engine temperatures below
68‡ (20†), the engine’s maximum speed
is restricted in order to protect it from
damage. Avoid driving your vehicle at full
speed when the engine is cold to prevent
premature engine wear and/or diminished
comfort.
! If an acoustic warning sounds and the
message Release Parking Brake
appears in the multifunction display when
driving off, you have forgotten to release
the parking brake.
Release the parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
i Once the vehicle is in motion, the
automatic central locking function engages
and the locking knobs in the doors move
down.
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The automatic central locking function can
be switched off ( Y page 144).
Automatic transmissionGWarning!
It is dangerous to shift the automatic
transmission out of park position P or neutral
position N if the engine speed is higher than
idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and when your right
foot is firmly on the brake pedal.
! Only shift the automatic transmission into
reverse gear R or park position P when the
vehicle is stopped. Otherwise the
automatic transmission could be damaged.
XDepress the brake pedal.
The gear selector lever can now be used.XShift the automatic transmission into drive
position D or reverse gear R.
i
Shifting the automatic transmission out of
park position P is only possible with the
brake pedal depressed.
Without the brake pedal depressed, the
gear selector lever can be moved up or
down. However, the parking pawl remains
engaged, not allowing shifting to occur.
XWait for the gear selection process to
complete before setting the vehicle in
motion.XIf engaged, release the parking brake.XRelease the brake pedal.XCarefully depress the accelerator pedal.
After a cold start, the automatic transmission
shifts at a higher engine speed. This allows
the catalytic converter (gasoline engine) or
the oxidation catalyst (diesel engine) to reach
its operating temperature earlier.
For more information on driving, see “Driving
instructions” ( Y page 254).
Problems while driving
The engine runs erratically and misfires
R Gasoline engine: An ignition cable may be
damaged.
R The engine electronics may not be
operating properly.
R Gasoline engine: Unburned gasoline may
have entered the catalytic converter and
damaged it.
XGive very little gas.XHave the problem checked at an authorized
Mercedes-Benz Center as soon as possible.
The coolant temperature is above
248‡ (120†)
The coolant is too hot and is no longer cooling
the engine.
XStop the vehicle in a safe location as soon
as possible.XTurn off the engine immediately.XAllow the engine and coolant to cool off.XCheck the coolant level and add coolant if
necessary ( Y page 226).
In case of accident
If the vehicle is leaking fuel:
XDo not start the engine under any
circumstances.XExit the vehicle at a safe distance from the
roadway.XNotify local fire and/or police authorities.
If the extent of the damage cannot be
determined:
XContact an authorized Mercedes-Benz
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