Adblue MERCEDES-BENZ E350 2010 W212 Owner's Manual

1, 2, 3 ...
4-ETS see ETS/4-ETS
4MATIC
see All-wheel drive (4MATIC)
A
ABS (Antilock Brake System) ............. 62
Indicator lamp ................................ 305
Messages in the multifunction
display ................................... 288, 289
Accessory weight .............................. 249
Accidents ........................................... 112
Air bags ........................................... 37
Emergency calls (Tele Aid) .............208
NECK-PRO active front head
restraints ........................................ 54
Active Bi-Xenon headlamps
see Headlamps
Adaptive Brake .................................... 64
Adaptive Highbeam Assist ............... 100
Switching on or off ......................... 142
AdBlue ®
...................................... 333, 364
Refilling ......................................... 334
Additives
Engine oil ....................................... 362
Gasoline ......................................... 364
Address change ................................... 21
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ................................................. 233
Messages in the multifunction
display ........................................... 285
Air bags ................................................ 37
Emergency call upon deployment ..208
Front, driver and passenger .............40
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 46, 313
Front passenger front air bag off
indicator lamp (USA only) ........43, 314
Knee bag .......................................... 40
Messages in the multifunction
display ........................................... 276
OCS (Occupant Classification
System) ........................................... 43
Pelvis ............................................... 42
Safety guidelines ............................. 39
Side impact ...................................... 41
Window curtain ................................ 42
Air conditioning refrigerant and
lubricant ............................................. 362
Air distribution .................................. 189
Air filter .............................................. 299
AIRMATIC
Damping system ............................ 163
Introduction ................................... 163
Messages in the multifunction
display ........................................... 292
Vehicle level control ......................163
Air pressure
see Tire inflation pressure
Air pressure (tires) ............................ 250
Air pump (electric) ............................ 327
Air recirculation mode ...................... 190
Air volume .......................................... 189
Alarm system see Anti-theft systems
Alignment bolt (vehicle tool kit) ...... 326
All-wheel drive (4MATIC) .................. 161
Alternator
Messages in the multifunction
display ................................... 284, 297
Alternator (Technical data)
see Vehicle specification
AMG adaptive sport suspension
system (E 63 AMG) ............................ 164
AMG menu ......................................... 131
Anticorrosion/antifreeze .................. 365
Antilock Brake System see ABS
Anti-theft systems ............................... 71
Anti-theft alarm system ...................72
Immobilizer ...................................... 71
Aquaplaning
see Hydroplaning
Armrest, front
Storage compartment ....................202
Armrest, rear
Storage compartment ....................202
Ashtrays ............................................. 206
Aspect ratio (tires) ............................ 250
Assistance menu ............................... 1374Index212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 4

ATTENTION ASSIST ........................... 178
Messages in the multifunction
display ........................................... 292
Switching on or off ......................... 138
Audio menu ........................................ 134
Auto-dimming rear view mirrors ........ 95
Automatic central locking .......... 80, 144
Automatic climate control see Climate control system
Automatic headlamp mode ................ 98
Automatic interior lighting control .. 103
Automatic locking when driving ...... 144
Automatic shift program .................. 120
Automatic transmission ................... 114
Automatic shift program ................120
Gear range indicator ......................120
Gear ranges ................................... 120
Gear selector lever ........................115
Hill-start assist system ..................160
Kickdown ....................................... 119
Kickdown (manual shift program) ..124
Manual shift program ..................... 122
One-touch gearshifting ..................121
Program mode indicator ................121
Program mode selector dial
(E 63 AMG) ............................ 121, 123
Program mode selector switch
(automatic shift program) ..............120
Shifting procedure .........................118
Steering wheel gearshift control ....122
Transmission position indicator .....118
Transmission positions ..................118
AUX socket ........................................ 201
Axle oils .............................................. 360
B
BabySmart™
Air bag deactivation system .............46
Self-test ........................................... 47
Backrest
see Seats
Backup lamps
Messages in the multifunction
display ........................................... 300
Bar (air pressure unit) ....................... 250
BAS (Brake Assist System) ................. 63
BAS PLUS (Brake Assist System
PLUS) .................................................... 63
Batteries, SmartKey
Checking condition ..........................79
Replacing ....................................... 317
Battery, Vehicle ................................. 336
Charging ........................................ 337
Jump starting ................................. 338
Messages in the multifunction
display ................................... 284, 297
Bead (tire) .......................................... 250
Beverage holders see Cup holders
Bleeding the fuel system (diesel
engine) ............................................... 333
Blind Spot Assist ............................... 175
Messages in the multifunction
display ........................................... 281
Switching on or off ......................... 138
BlueTEC
AdBlue ®
tank ................................. 333
Brake Assist System
see BAS
Brake Assist System PLUS
see BAS PLUS
Brake fluid
Checking level ............................... 227
Messages in the multifunction
display ........................................... 289
Brake lamps
Cleaning lenses ............................. 262
Brake pads
Messages in the multifunction
display ........................................... 287
Brakes ................................................ 254
Ceramic brake system ...................256
High-performance brake system ....256
Parking brake ................................ 113
Warning lamp ................................. 305
Break-in period .................................. 220
Bug cover (Radiator) ......................... 224
Bulbs see Replacing bulbs Index5212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 5

Program mode selector dial (E 63 AMG)
Automatic shift program ........121, 123
Program mode selector switch
Automatic shift program ................120
Proximity key
see Key, SmartKey
PSI (air pressure unit) ....................... 251
R
RACE START (E 63 AMG) ................... 159
RACETIMER ........................................ 132
Radar sensors
Messages in the multifunction
display ........................................... 282
Switching on or off ......................... 144
Radiator ..................................... 224, 252
Radio
Selecting stations ..........................134
Radio transmitters ............................ 257
Rain sensor see Intermittent wiping
Rear axle oil ....................................... 360
Rear center console ashtray see Ashtrays
Rear center seat belt
Unblocking ....................................... 51
Rear doors
Child safety locks ............................ 60
Rear door window
Override switch ................................ 60
Rear fog lamp
see Fog lamps
Rear lamps
see Tail lamps
Rear seat head restraints
see Head restraints
Rear view camera .............................. 171
Cleaning the camera lens ..............263
Rear window defroster ..................... 191
Recommended tire inflation
pressure ..................................... 229, 251
Refilling
AdBlue ®
......................................... 334
Refrigerant, air conditioning ............ 362
Refueling ............................................ 220
Regular checks .................................. 222
Reminder, Seat belt
see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door lock (Tele Aid) ............. 212
Remote door unlock (Tele Aid) ......... 211
Replacing
Key .................................................. 80
Replacing bulbs ................................. 318
Reporting safety defects .................... 23
Research Octane Number see RON
Reserve fuel
Messages in the multifunction
display ........................................... 298
Warning lamp ................................. 310
Restraint systems
see Occupant safety
Retaining hook .................................. 199
Rims ........................................... 251, 353
Roadside Assistance ................... 21, 210
Roller sunblinds ................................. 194
RON (Research Octane Number) ..... 363
Roof rack ............................................ 198
Rubber parts, cleaning ...................... 265
Run-flat tires see MOExtended tires
S
Safety
Driving safety systems .....................61
Occupant safety ............................... 36
Reporting defects ............................ 23
Safety belts
see Seat belts
Seat belt force limiter ......................... 52
Seat belts ............................................. 48
Adjustment function ........................51
Automatic comfort-fit feature ..........53
Children in the vehicle .....................56
Cleaning ......................................... 266
Fastening ......................................... 50
Height adjustment ...........................51
Proper use of ................................... 49
Rear center seat .............................. 51
Safety guidelines ............................. 39
Index15212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 15

Vehicle equipment ............................268
Where will I find ...? ..........................268
Vehicle status messages in the
multifunction display .......................272
What to do if … ..................................304
Unlocking/locking manually ...........314
Resetting activated NECK-PRO
active front head restraints .............316
Replacing SmartKey batteries .........317
Replacing bulbs .................................318
Replacing wiper blades ....................322
Flat tire ..............................................323
Bleeding the fuel system (diesel
engine only) .......................................333
AdBlue® (diesel engine only) ...........333
Battery ...............................................336
Jump starting ....................................338
Towing the vehicle ............................340
Fuses ..................................................343
267Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 267

Display messagesPossible causes/consequences and M Solutions¸Replace
Air FilterThe air filter is clogged.XHave the air filter checked at an authorized Mercedes-Benz
Center.!Check
Fuel
FilterThere is water in the fuel filter.XHave the water drained at an authorized Mercedes-Benz
Center as soon as possible.ØCheck
Additive
See
Operator's
ManualThe AdBlue ®
supply is almost depleted.XHave the AdBlue ®
tank refilled as soon as possible
( Y page 333).
Contact an authorized Mercedes-Benz Center.ØRemaining
Starts: 20The AdBlue ®
supply has dropped to the minimum level.XHave the AdBlue ®
tank refilled immediately ( Y page 333).
Contact an authorized Mercedes-Benz Center.i When the message Remaining
Starts: 20 appears in the multifunction
display, you can start the engine 20 more
times. If you do not add AdBlue ®
, the
engine cannot be started beyond that
point. Therefore, fill the AdBlue ®
tank withapproximately 1 gal (3.79 l) AdBlue ®
(corresponds to approximately 2 refill
containers AdBlue ®
) or have the AdBlue ®
tank filled at an authorized Mercedes-Benz
Center. After AdBlue ®
was refilled, the
engine can be started again.
Lamps
Display messagesPossible causes/consequences and M SolutionsbActive
Headlamps
Inoperativ
eThe active Bi-Xenon headlamp system is malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.bAdaptive
Highbeam
Assist
Inoperativ
eThe Adaptive Highbeam Assist is malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.Vehicle status messages in the multifunction display299Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 299Z

Version 1: Open vent screw F on
pressure gauge G (Y page 331).
Version 2: Press yellow deflate button a
located in air pump housing next to
pressure gauge G.XDrive to the nearest qualified workshop,
e.g. an authorized Mercedes-Benz Center,
to have the damaged tire replaced.XRecommended duration of use: A
maximum of 300 miles (500 km) at 50 mph
( 80 km/h) or below with the recommended
tire inflation pressure.XContact an authorized Mercedes-Benz
Center as soon as possible to obtain a new
TIREFIT kit.XBring used TIREFIT materials to an
authorized Mercedes-Benz Center for
proper disposal.XReplace your TIREFIT container every
4 years. Replacement containers are
available at any authorized Mercedes-Benz
Center.
Bleeding the fuel system (diesel
engine only)
Driving the vehicle until the fuel tank is empty
is not recommended. Otherwise, air may be
sucked into the fuel system. If this happens,
the malfunction indicator lamp ; comes
on and the engine may not start immediately
after refueling the vehicle.
After refueling:
XMake sure the automatic transmission is in
park position P.
The transmission position indicator in the
multifunction display should be on P.XDo not depress the accelerator.XIf necessary, remove the KEYLESS-GO
start/stop button from the starter switch.XTurn the SmartKey in the starter switch to
position 2 for at least 10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch to
position 3 and hold it there for a maximum
of 10 seconds or until the engine runs
surge-free.
If the engine does not start:
XTurn the SmartKey in the starter switch
once more to position 2 for at least
10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch
once more to position 3 and hold it there
for a maximum of 10 seconds or until the
engine runs surge-free.XIf necessary, repeat the above steps.
If the engine still does not start after
3 attempts:
Do not make any further attempts to start the
engine. Contact an authorized Mercedes-
Benz Center or call Roadside Assistance
( Y page 210).
i When the malfunction indicator
lamp ; in the instrument cluster has
been illuminated for the above condition, it
will remain illuminated until the engine was
cycled on and off four times in a row.
AdBlue ®
(diesel engine only)
The BlueTEC exhaust gas aftertreatment
system requires a reducing agent (AdBlue ®
)
in order to function properly. Refilling with
AdBlue ®
is part of the regular maintenance
service work. A tankful of AdBlue ®
should
suffice until the next maintenance service
under normal driving conditions.
When the AdBlue ®
tank is low, the message
Check Additive See Operator’s
Manual appears in the multifunction display.
When the AdBlue ®
level drops to the
minimum level, the message Remaining
AdBlue®
(diesel engine only)333Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 333Z

Starts: 20 appears in the multifunction
display.
i When the message Remaining Starts:
20 appears in the multifunction display, you
can start the engine 20 more times. If you
do not add AdBlue ®
, the engine cannot be
started beyond that point. Fill the
AdBlue ®
tank with approximately 1 gal
(3.79 l) AdBlue ®
(corresponds to
approximately 2 AdBlue ®
refill containers)
or have the AdBlue ®
tank filled by an
authorized Mercedes-Benz Center.
i For refilling outside the maintenance
service intervals, refill the AdBlue ®
tank
with approximately 1 gal (3.79 l) AdBlue ®
(corresponds to approximately 2 AdBlue ®
refill containers).
Always use the particular AdBlue ®
refill
containers for refilling outside the
maintenance service interval. Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance if necessary
( Y page 210).
Additional information on BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center.
Refilling with AdBlue ®

GWarning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
water. Otherwise, the BlueTEC exhaust gas
aftertreatment system could be damaged.
Damage caused by using additives or
diluting with water are not covered by the
Mercedes-Benz Limited Warranty.
! Rinse surfaces that have come into
contact with AdBlue ®
, or remove AdBlue ®
with a moist cloth and cold water
immediately. If AdBlue ®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
! AdBlue ®
is not a fuel additive and must
not be added to the diesel fuel tank. If
AdBlue ®
reaches the diesel fuel tank, the
engine could be damaged which is not
covered by the Mercedes-Benz Limited
Warranty.
334AdBlue ®
(diesel engine only)Practical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 334

For more information on AdBlue®, see
(Y page 364).
The AdBlue® filler neck is located in the space
underneath the trunk floor.
XSwitch off the ignition.XOpen the trunk (Y page 81).XLift the trunk floor (Y page 268).XTurn AdBlue® filler cap cover :
counterclockwise and remove it.
XTurn AdBlue® filler cap ;
counterclockwise and open it.
Filler cap ; is tethered with a plastic strap.
XUnscrew the dust cap from AdBlue® refill
container =.
XPlace AdBlue® refill container = on the
filler neck as illustrated and tighten it
moderately (hand-tight) by turning it
clockwise.
! Make sure to tighten the AdBlue® refill
container only moderately, i.e. hand-tight,
as you could otherwise damage it.
XPush AdBlue® refill container = down.
The AdBlue® tank is filled. This may take up
to 1 minute.
iWhen you stop pushing the AdBlue® refill
container down, the filling process is
stopped and you can remove the refill
container.
XRelease AdBlue® refill container =.XTurn AdBlue® refill container =
counterclockwise and remove it.
XPlace AdBlue® filler cap ; on filler neck
and turn it clockwise.
AdBlue® (diesel engine only)335Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 335Z

XPlace AdBlue® filler cap cover : as
illustrated and turn it clockwise to its stop.
XLower the trunk floor.XClose the trunk.XDrive the vehicle at a speed of at least
10 mph (16 km/h).
The message Check Additive See
Operator’s Manual disappears after
approximately 1 minute.
iIf the message Check Additive See
Operator’s Manual still appears in the
multifunction display, refill with one more
container of AdBlue®.
iHave the AdBlue® level checked and, if
necessary, filled completely afterward at
an authorized Mercedes-Benz Center.
Battery
Safety notes
A battery should always be sufficiently
charged in order to achieve its rated service
life. Refer to Maintenance Booklet for battery
maintenance intervals.
If you use your vehicle mostly for short-
distance trips, you will need to have the
battery charge checked more frequently.
When replacing a battery, always use a
battery approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, contact an
authorized Mercedes-Benz Center about
steps you need to observe.
GWarning!
Observe all safety instructions and
precautions when handling automotive
batteries.
Risk of explosion.Fire, open flames and
smoking are prohibited
when handling batteries.
Avoid creating sparks.
Battery acid is caustic. Do
not allow it to come into
contact with skin, eyes or
clothing.
Wear suitable protective
clothing, especially gloves,
apron and faceguard.
Wear eye protection.
Rinse any acid spills
immediately with clear
water. Contact a physician
if necessary.
Keep children away.Follow the instructions in
this Operator’s Manual.
A battery contains materials that can harm
the environment if disposed of improperly. A
large 12 V storage battery contains lead.
Recycling of the battery is the preferred
method of disposal. Many states (USA only)
or provinces (Canada only) require sellers of
batteries to accept the old battery for
recycling.
GWarning!
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
336BatteryPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 336

not meeting Mercedes-Benz approved fuel
standards.
Gasoline additives
A major concern among engine
manufacturers is carbon build-up caused by
gasoline. Mercedes-Benz recommends only
the use of quality gasoline containing
additives that prevent the build-up of carbon
deposits.
After an extended period of using fuels
without such additives carbon deposits can
build up, especially on the intake valves and
in the combustion area, leading to engine
performance problems such as:
R Warm-up hesitation
R Unstable idle
R Knocking/pinging
R Misfire
R Power loss
In areas where carbon deposits may be
encountered due to lack of availability of
gasoline which contains these additives, the
use of Mercedes-Benz approved additives is
recommended.
Contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only) for a
listing of approved products. Follow
directions on the product label.
Do not blend other fuel additives with fuel.
This only results in unnecessary cost and may
be harmful to the engine operation.
! Damage or malfunction resulting from
poor fuel quality or from blending additional
fuel additives other than those tested and
approved by us for use on Mercedes-Benz
vehicles are not covered by the Mercedes-
Benz Limited Warranty or by any pre-owned
or Extended Limited Warranties.
AdBlue ®
AdBlue ®
is a non-flammable, non-toxic,
colorless and odorless, water-soluble liquid.
! Only use AdBlue ®
complying with
ISO 22241. Do not blend with additives.
! Rinse surfaces that have come into
contact with AdBlue ®
, or remove AdBlue ®
with a moist cloth and cold water
immediately. If AdBlue ®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
High ambient temperatures
If AdBlue ®
in the reservoir heats up to above
122‡ (50†) for a long period of time, for
example due to direct sunlight, ammonia gas
vapors may escape when opening the
AdBlue ®
tank.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
Low ambient temperatures
AdBlue ®
freezes at a temperature of
approximately 12‡ (-11†). Your vehicle is
factory equipped with an AdBlue ®
preheating
system. The vehicle can thus be operated at
temperatures below 12‡ (-11†).
Special additives
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
364Fuels, coolants, lubricants, etc.Technical data
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 364