ESP inoperative MERCEDES-BENZ E350 2010 W212 Owner's Manual

GWarning!
The SRS self-check has detected a
malfunction when the SRS indicator lamp
6
R does not come on at all
R fails to go out after approximately
4 seconds after the engine was started
R comes on after the engine was started or
while driving
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury. The SRS
might also deploy unexpectedly and
unnecessarily which could also result in injury
as well.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center.
USA only: Call our Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Air bags
GWarning!
Air bags are designed to reduce the potential
of injury and fatality in certain
R frontal impacts (front air bags and driver’s
side knee bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
R rollovers (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
Deployment of the air bags temporarily
releases a small amount of dust from the air
bags. This dust, however, is neither harmful
to your health, nor does it indicate a fire in the
vehicle. The dust might cause some
temporary breathing difficulty for people with
asthma or other breathing trouble. To avoid
this, you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get fresh
air by opening a window or door.GWarning!
To reduce the risk of injury when the front air
bags inflate, it is very important for the driver
and front passenger to always be in a properly
seated position and to wear their respective
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver’s seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver’s chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
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information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
208Useful featuresControls in detail
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Text messages
Safety systemsDisplay messagesPossible causes/consequences and M SolutionsPRE-SAFEInoperativ
e See
Operator's
ManualThe PRE-SAFE ®
system has failed. All other occupant safety
systems, such as the air bags, are still available.XContact an authorized Mercedes-Benz Center as soon as
possible.PRE-SAFEFunctions
Currently
Limited
See
Operator's
ManualThe PRE-SAFE ®
Brake is temporarily unavailable.
The PRE-SAFE ®
Brake is deactivated because:
R the DISTRONIC PLUS cover in the radiator grille is dirty
R the area around the sensors in the front or the rear bumper
is dirty
R its function is impaired as a result of heavy precipitation
R the radar sensor system is temporarily inoperative due to
electromagnetic interference near television and radio
transmitter stations, toll stations, speed measuring
systems, etc.
R the system is out of the operating temperature range
R the battery voltage is insufficient
R E 63 AMG only: The ESC has been switched off.
The PRE-SAFE ®
Brake becomes operational again and the
message in the multifunction display disappears when:
R dirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
R the system recognizes full sensor availability (due to
lessening rain or the road surface drying)
R the system is within the operating temperature range
R E 63 AMG only: The ESC is switched back on.
If the message in the multifunction display does not
disappear:XClean the DISTRONIC PLUS cover in the radiator grille
( Y page 263).XClean the front and the rear bumper ( Y page 263).XRestart the vehicle.XWait until the battery recovers.274Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsDISTRONIC
PLUSCurrently
Unavailabl
e See
Operator's
ManualThe DISTRONIC PLUS is temporarily unavailable.
The DISTRONIC PLUS is deactivated because:
R the DISTRONIC PLUS cover in the radiator grille is dirty
R its function is impaired as a result of heavy precipitation
R the radar sensor system is temporarily inoperative due to
electromagnetic interference near television and radio
transmitter stations, toll stations, speed measuring
systems, etc.
R the radar sensors do not sense any other vehicles or
objects, i.e. road sign or similar to this, for a long time
R the system is out of the operating temperature range
R the battery voltage is insufficientXIf necessary, clean the DISTRONIC PLUS cover in the
radiator grille ( Y page 263).XRestart the vehicle.XTry activating the DISTRONIC PLUS again later.XWait until the system is within the operating temperature
range or the battery recovers.
The DISTRONIC PLUS becomes operational again without the
engine being restarted when:
R dirt on the radiator grille has fallen off while driving (e.g.
slush or snow)
R the system recognizes full sensor availability (due to
lessening rain or the road surface drying)
R the message in the multifunction display disappears
DISTRONIC
PLUSInoperativ
eThe DISTRONIC PLUS is malfunctioning.
The BAS PLUS and the PRE-SAFE ®
Brake are also not
available.XContact an authorized Mercedes-Benz Center as soon as
possible.DISTRONIC
PLUSOverrideYou have accelerated. The DISTRONIC PLUS has switched off.XStop accelerating.280Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M SolutionsDISTRONIC
PLUS- - - mphOne of the activation conditions for the DISTRONIC PLUS has
not been fulfilled. You may have attempted to set a speed
below 20 mph (30 km/h).XDrive faster than 20 mph (30 km/h) if the situation allows
and set the speed.XCheck the activation conditions for the DISTRONIC PLUS
( Y page 153).HOLDOffThe HOLD function switched off because the vehicle was
sliding, for example on a slippery surface.XActivate the HOLD function later.Blind
Spot
AssistCurrently
Unavailabl
e See
Operator's
ManualThe Blind Spot Assist is deactivated because the area around
the sensors in the front or the rear bumper is dirty.XClean the front and rear bumper ( Y page 263).The Blind Spot Assist is deactivated because the battery
voltage is insufficient.XHave the battery checked at an authorized Mercedes-Benz
Center.The Blind Spot Assist is switched off because the radar sensor
system is temporarily inoperative due to electromagnetic
interference near television and radio transmitter stations,
toll stations, speed measuring systems, etc.XWait until the message in the multifunction display
disappears.Blind
Spot
AssistInoperativ
eThe Blind Spot Assist is malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.Parking
GuidanceInoperativ
eThe Parktronic system is malfunctioning.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.Vehicle status messages in the multifunction display281Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 281Z

Display messagesPossible causes/consequences and M Solutions?Coolant
Low Stop
Vehicle!
Turn
Engine OffThe poly-V-belt could be broken.XStop the vehicle immediately as soon as it is safe to do so.XTurn off the engine immediately.XCheck the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Do not continue to drive the vehicle with this
message displayed. Doing so could result in serious engine
damage that is not covered by the Mercedes-Benz Limited
Warranty.XObserve the coolant temperature gauge in the instrument
cluster.XDrive to the nearest authorized Mercedes-Benz Center
immediately.?The radiator cooling fan is malfunctioning.XObserve the coolant temperature gauge in the instrument
cluster.
If the coolant temperature is below 248‡ (120†), you may
continue driving to an authorized Mercedes-Benz Center.XAvoid placing heavy loads on the engine (e.g. by driving
uphill) as well as stop-and-go traffic.XHave the fan replaced as soon as possible.#The battery is no longer charging.
Possible causes:
R alternator malfunctioning
R broken poly-V-belt
R a malfunction in the electronic systemXStop immediately in a safe location or as soon as it is safe
to do so and check the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Drive to the nearest authorized Mercedes-
Benz Center immediately. Adjust driving to be consistent
with reduced braking responsiveness.Vehicle status messages in the multifunction display297Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 297Z