adblue MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

1, 2, 3 ...
115 V socket ...................................... 294
12 V socket ........................................ 292
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 193
A
ABS (Anti-lock Braking System) Display message ............................ 241
Function/notes ................................ 65
Warning lamp ................................. 265
Accident (notes) ................................ 323
Active Blind Spot Assist Display message ............................ 252
Function/information ....................209
Active Driving Assistance package . 208
Active Lane Keeping Assist Display message ............................ 251
Function/information ....................211
Active light function (display
message) ............................................ 245
Active multicontour seat .................. 107
Active service system see Service interval display
ADAPTIVE BRAKE ................................. 71
Adaptive Highbeam Assist Display message ............................ 246
Switching on/off ........................... 121
Switching on/off (on-board
computer) ...................................... 230
AdBlue ®
Adding ........................................... 167
Display message ............................ 249
Air bags
Display message ............................ 239
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Pelvis air bag ................................... 42
Safety guidelines ............................. 37
Side impact air bag ..........................41
Window curtain air bag ....................43
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 138
Air distribution
Setting ........................................... 140
Air filter (display message) .............. 249
Airflow Setting ........................................... 141
AIRMATIC
Function/notes ............................. 191
Suspension tuning .........................192
Vehicle level .................................. 191
AIRMATIC (display message) ............ 250
AIRMATIC (E 550 and E 550
4MATIC) .............................................. 191
Air nozzles see Air vents .................................. 144
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................143
Air vents ............................................. 144
Glove box ....................................... 144
Important safety information .........144
Rear ............................................... 145
Setting the center air vents ...........144
Setting the side air vents ...............144
Alarm system
see ATA
Alertness Assistant
see ATTENTION ASSIST
Ambient lighting (on-board
computer) .......................................... 230
AMG menu (on-board computer) ..... 221
AMG Ride Control sports
suspension (E 63 AMG) ..................... 192
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........744IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 4

Ashtray ............................................... 291
Assistance menu (on-board
computer) .......................................... 227
ATA (Anti-Theft Alarm system) Activating/deactivating ...................74
Function ........................................... 74
Switching off the alarm ....................74
ATTENTION ASSIST
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 250
Function/notes ............................. 201
Audio menu (on-board computer) .... 225
AUTO lights see Light sensor
Automatic car wash .......................... 314
Automatic lane recognition
system see Lane Keeping Assist ................229
Automatic transmission
DIRECT SELECT lever .....................155
Display message ............................ 258
Driving tips .................................... 157
Emergency running mode ..............162
Kickdown ....................................... 158
Malfunction .................................... 162
Program selector button ................158
Pulling away ................................... 151
Selector lever ................................ 154
Starting .......................................... 151
B
Backrest (display message) ............. 259
Bag hook ............................................ 281
BAS (Brake Assist System) ................. 66
BAS PLUS (Brake Assist System
Plus*) .................................................... 66
Battery Charging ........................................ 340
Checking (SmartKey) .......................80
Display message ............................ 248
Important safety guidelines
(SmartKey) ....................................... 80
Jump-starting ................................. 341
Replacing (SmartKey) ......................80
Safety notes .................................. 338
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 252
Function/notes ............................. 205
BlueTEC
AdBlue ®
......................................... 390
Adding AdBlue ®
............................. 167
Bottle holder ...................................... 289
Brake fluid Notes ............................................. 392
Brake fluid level ................................ 312
Brake lamp (display message) ......... 244
Brakes ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) .........................392
Display message ............................ 242
High-performance brake system ....174
Important safety notes ..................173
Maintenance .................................. 174
Parking brake ................................ 170
Warning lamp ................................. 263
Breakdown
see Accident (notes)
see Flat tire
Bulb
Infrared light .................................. 127
Bulbs
High-beam headlamps ...................126
Low-beam headlamps ....................126
Overview ........................................ 125
Parking lamps ................................ 126
Standing lamps (front) ...................126
Turn signals (front) ......................... 127
C
CAC (Customer Assistance Center) .........23
California
Important notice for retail
customers and lessees ....................21
Calling up a malfunction
see Display messages
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Service interval display .................... 313
Displaying a service message (on-
board computer) ............................ 313
Service menu (on-board computer) . 229
Service products
AdBlue ®
special additives ..............390
Brake fluid ..................................... 392
Capacities ...................................... 387
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes ..................386
Notes ............................................. 386
Refrigerant (air-conditioning
system) .......................................... 392
Washer fluid ................................... 393
Settings
Factory (on-board computer) .........233
On-board computer .......................229
SETUP (on-board computer) ............. 221
Shift ranges ....................................... 159
Showing the distance display (on-
board computer) ............................... 227
Side impact air bag ............................. 41
Side marker lamp (display
message) ............................................ 245
Side windows Convenience closing feature ............93
Convenience opening feature ..........93
Important safety information ...........91
Opening/closing .............................. 92
Resetting ......................................... 94
Troubleshooting ............................... 94
Skibag ................................................ 276
Sliding sunroof Important safety information ...........95
Troubleshooting ............................... 99
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .................76, 80
Convenience closing feature ............93
Convenience opening feature ..........93
Display message ............................ 260Important safety notes ....................76
Malfunction ...................................... 82
Starting the engine ........................151
Snow chains ...................................... 176
Socket ................................................ 292
Dashboard ..................................... 293
Rear compartment .........................293
SOS
see mbrace
Spare wheel
Notes/data .................................... 380
Storage location ............................ 325
Stowing .......................................... 326
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 220
Segments ...................................... 217
Setting the unit (on-board
computer) ...................................... 229
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 69
Warning lamp ................................. 266
SRS (Supplemental Restraint
System) Display message ............................ 237
Introduction ..................................... 36
Warning lamp ................................. 267
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 220
Starting the engine Important safety notes ..................151
Station
see Radio
Steering (display message) .............. 260
Steering wheel Adjusting (electrically) ...................111
Buttons (on-board computer) ......... 217
Cleaning ......................................... 319
Important safety notes ..................111
Memory function (storing
settings) ......................................... 111
Steering wheel heating ..................112
Storing settings (memory
function) ........................................ 115Index15BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 15

ProblemPossible causes/consequences and M SolutionsThe fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 164).XConsult a qualified specialist workshop.The engine will not
start.The fuel tank of a vehicle with a diesel engine has been run
completely dry.XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.XTurn the ignition on for at least 10 seconds ( Y page 149).XStart the engine continuously for up to 10 seconds until it runs
smoothly.
orXStart the engine via the touch-start function. To do this, turn the
Smartkey to position 3 ( Y page 149) in the ignition lock and then
release it immediately.
If the engine does not start:
XTurn the ignition on again for approximately 10 seconds
( Y page 149).XStart the engine again continuously for up to 10 seconds until
it runs smoothly.
orXStart the engine again via the touch-start function.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.DEF
Important notes on use
BlueTEC exhaust gas aftertreatment 19
must
be operated with AdBlue ®
reducing agent in
order to function properly. Adding AdBlue ®
is
one of the tasks performed during
maintenance. Under normal operating
conditions, a tank of AdBlue ®
lasts until the
next service due date.
When the AdBlue ®
supply has almost run out,
the Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the AdBlue ®
supply sinks to a minimum
level, the Remaining Starts: 20 message
is shown in the multifunction display.
i When the Remaining Starts: 20
message is shown in the multifunction
display, you can start the engine 20 more
times. If AdBlue ®
is not topped up, it is then
not possible to start the engine again. Top
up the AdBlue ®
tank with approximately
1 gallon (3.8 l) AdBlue ®
or have the
AdBlue ®
tank refilled at a qualified19 Only on BlueTEC vehicles.Refueling167Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 167Z

specialist workshop, e.g. an authorized
Mercedes-Benz Center.
Use the special AdBlue ®
refill bottle when
adding between maintenance intervals. For
more information, please contact an
authorized Mercedes-Benz Center or
Roadside Assistance if applicable
( Y page 21).
Further information about BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center.
Adding AdBlue ®GWarning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
that complies with
ISO 22241. Do not add any special
additives to AdBlue ®
and do not thin
AdBlue ®
with water. This could destroy the
BlueTEC exhaust gas aftertreatment.
! Rinse surfaces that have come into
contact with AdBlue ®
immediately with
water or remove AdBlue ®
using a damp
cloth and cold water. If the AdBlue ®
has
already crystallized, use a sponge and cold
water to clean it. AdBlue ®
residues
crystallize after time and contaminate the
affected surfaces.
! AdBlue ®
is not a additive and must not be
added to the diesel tank. If AdBlue ®
is
added to the diesel tank this could damage
the engine.
i If you are adding between maintenance
intervals, add approximately 1 gallon (3.8 l)
of AdBlue ®
to the AdBlue ®
tank. 1 gallon
(3.8 l) of AdBlue ®
is approximately
2 AdBlue ®
refill bottles.
Further information about
AdBlue ®
(Y page 390).
The AdBlue ®
filler neck is under the trunk
floor.XSwitch off the ignition.XOpen the trunk.XLift the trunk floor ( Y page 285).XTurn AdBlue ®
cap : anti-clockwise and
remove it.168RefuelingDriving and parking
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XUnscrew the covering cap from AdBlue®
refill bottle =.XPlace AdBlue ®
refill bottle = on the filler
neck as shown and screw on clockwise
hand-tight.
! Only screw on the AdBlue ®
refill bottle
hand-tight. It could otherwise be damaged.
XPress AdBlue ®
refill bottle = down.
The AdBlue ®
tank is filled. This may take up
to one minute.
i If the AdBlue ®
refill bottle is no longer
pressed down, the filling process stops and
the partially emptied bottle can be
removed.
XRelease AdBlue ®
refill bottle =.XTurn AdBlue ®
refill bottle = anti-clockwise
and remove it.XPlace AdBlue ®
filler cap ; on the filler
neck and turn it clockwise.XInsert AdBlue ®
cap : as shown and turn
it clockwise as far as it will go.XFold the trunk floor down.XClose the trunk lid.XDrive at a speed above 10 mph (16 km/h).
The Check Additive See Operator's
Manual message disappears after
approximately one minute.
i If the Check Additive See
Operator's Manual message is still
displayed in the multifunction display, top
up with another bottle of AdBlue ®
.
i Then, have the AdBlue ®
supply checked
and filled completely if necessary.
Mercedes-Benz recommends that you use
a qualified specialist workshop such as an
authorized Mercedes-Benz Center for this
purpose.
Parking
Important safety notes
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
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Display messagesPossible causes/consequences and M SolutionsCThere is only a small amount of fuel in the fuel tank.XRefuel at the nearest gas station.8
Fuel Level LowThe fuel level has dropped into the reserve range.XRefuel at the nearest gas station.8
Gas Cap LooseThe fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.XIf the fuel filler cap is not correctly closed: close the fuel filler
cap.XIf the fuel filler cap is closed: visit a qualified specialist
workshop.8
Ultra Low-sulfur
Diesel Fuel OnlyVehicles with a diesel engine: the fuel level has fallen below the
reserve range.XCheck that the fuel filler cap is correctly closed.XRefuel at the nearest gas station.XOnly use commercially available vehicular ULTRA-LOW SULFUR
HIGHWAY DIESEL FUEL (ULSD, 15 ppm SULFUR MAXIMUM).¸
Replace Air FilterVehicles with a diesel engine: the engine air filter is dirty and must
be replaced. XVisit a qualified specialist workshop.!
Check Fuel FilterVehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off. XVisit a qualified specialist workshop.Ø
Check Additive See
Operator's ManualThe AdBlue ®
tank is empty.XHave the AdBlue ®
tank filled as soon as possible at a qualified
specialist workshop ( Y page 167).
Visit a qualified specialist workshop.Ø
Remaining Starts:
20The AdBlue ®
level has fallen to a minimum.XHave the AdBlue ®
tank filled as soon as possible at a qualified
specialist workshop ( Y page 167).
Visit a qualified specialist workshop.Display messages249On-board computer and displaysBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 249Z

Engine number:Emissions control information label,
including the certification of both federal
and Californian emissions reference
values;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. gasoline, diesel)
R additives for exhaust gas aftertreatment
(AdBlue ®
)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at http://
www.mbusa.com (USA only).
GWarning
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately.386Service products and capacitiesTechnical data
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Vehicle modelCapacityFuel, coolant,
lubricants etc.AdBlue ®
tankE 350 BlueTEC6.5 US gal. (24.5 l)AdBlue ®
in
accordance with
ISO 22241Air-
conditioning
systemAll models—Refrigerant R134a
and special PAG
lubricant (never
R 12)Windshield/
headlamp
cleaning
systemAll models except
E 350 BlueTEC6.3 US qt (6.0 l)MB windshield
washer
concentrate 51
( Y page 393)
Mixing ratio for
washer fluid
( Y page 393)E 350 BlueTEC3.7 US qt (3.5 l)Fuel
Important safety notesGWarning!
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
Premium-grade unleaded gasoline
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline must be used.
If premium-grade unleaded gasoline is
unavailable and regular gasoline is used,
observe the following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and add the
rest as soon as possible with premium-
grade unleaded gasoline.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R when the vehicle is carrying a light cargo,
e.g. two passengers without luggage, do
not allow the engine to rev above
3000 rpm.
R when the vehicle is fully loaded or being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 2
/ 3 of the pedal travel.
Fuel requirements
Gasoline engines
Use only premium-grade unleaded gasoline.
The octane number should be at least 91.
Details can be found on the gas pump. The
51 Mixed with water or premixed washer fluid with antifreeze protection.388Service products and capacitiesTechnical data
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Rknocking/pinging
R misfire
R power loss
In areas where carbon deposits may be
encountered due to lack of availability of
gasoline which contains these additives,
Mercedes-Benz recommends the use of
additives approved for use in Mercedes-Benz
vehicles.
Consult an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA only)
to view a list of approved products. Observe
the instructions for use on the product label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
! Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage or malfunctions can result that are
not covered:
R by the Mercedes-Benz Limited Warranty
R by an existing Limited Warranty
R by an extended Limited Warranty
DEF
Important safety notes
i For BlueTEC vehicles only.
AdBlue ®
is a non-flammable, non-toxic,
colorless, odorless and water-soluble fluid.
! Only use AdBlue ®
that complies with
ISO 22241. Do not add any special
additives to AdBlue ®
and do not thin
AdBlue ®
with water. This could destroy the
BlueTEC exhaust gas aftertreatment.
! Rinse surfaces that have come into
contact with AdBlue ®
immediately with
water or remove AdBlue ®
using a damp
cloth and cold water. If the AdBlue ®
has
already crystallized, use a sponge and cold
water to clean it. AdBlue ®
residues
crystallize after time and contaminate the
affected surfaces.
High outside temperatures
If AdBlue ®
is heated to above 122 ‡ (50 †)
for an extended period of time, e.g. due to
direct sunlight on the AdBlue ®
tank,
AdBlue ®
may start to decompose. Ammonia
vapors develop as a result.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
Low outside temperatures
AdBlue ®
freezes at a temperature of
approximately 12 ‡ (-11 †). The vehicle is
equipped with an AdBlue ®
preheating system
at the factory. Winter operation can thus be
guaranteed even at temperatures below
12 ‡ (-11 †).
Additives
! Use only AdBlue ®
complying with ISO
22241. Do not use any additives with
AdBlue ®
and do not thin AdBlue ®
with
water. This may destroy the BlueTEC
exhaust gas aftertreatment system.
Damage resulting from the use of additives
or water is not covered by the Mercedes-
Benz Limited Warranty.
Purity
Assuring the purity of AdBlue ®
is particularly
important with respect to avoiding
malfunctions in the exhaust gas
aftertreatment system.
390Service products and capacitiesTechnical data
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