air condition MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

1, 2, 3 ...
115 V socket ...................................... 294
12 V socket ........................................ 292
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 193
A
ABS (Anti-lock Braking System) Display message ............................ 241
Function/notes ................................ 65
Warning lamp ................................. 265
Accident (notes) ................................ 323
Active Blind Spot Assist Display message ............................ 252
Function/information ....................209
Active Driving Assistance package . 208
Active Lane Keeping Assist Display message ............................ 251
Function/information ....................211
Active light function (display
message) ............................................ 245
Active multicontour seat .................. 107
Active service system see Service interval display
ADAPTIVE BRAKE ................................. 71
Adaptive Highbeam Assist Display message ............................ 246
Switching on/off ........................... 121
Switching on/off (on-board
computer) ...................................... 230
AdBlue ®
Adding ........................................... 167
Display message ............................ 249
Air bags
Display message ............................ 239
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Pelvis air bag ................................... 42
Safety guidelines ............................. 37
Side impact air bag ..........................41
Window curtain air bag ....................43
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 138
Air distribution
Setting ........................................... 140
Air filter (display message) .............. 249
Airflow Setting ........................................... 141
AIRMATIC
Function/notes ............................. 191
Suspension tuning .........................192
Vehicle level .................................. 191
AIRMATIC (display message) ............ 250
AIRMATIC (E 550 and E 550
4MATIC) .............................................. 191
Air nozzles see Air vents .................................. 144
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................143
Air vents ............................................. 144
Glove box ....................................... 144
Important safety information .........144
Rear ............................................... 145
Setting the center air vents ...........144
Setting the side air vents ...............144
Alarm system
see ATA
Alertness Assistant
see ATTENTION ASSIST
Ambient lighting (on-board
computer) .......................................... 230
AMG menu (on-board computer) ..... 221
AMG Ride Control sports
suspension (E 63 AMG) ..................... 192
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........744IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 4

Service interval display .................... 313
Displaying a service message (on-
board computer) ............................ 313
Service menu (on-board computer) . 229
Service products
AdBlue ®
special additives ..............390
Brake fluid ..................................... 392
Capacities ...................................... 387
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes ..................386
Notes ............................................. 386
Refrigerant (air-conditioning
system) .......................................... 392
Washer fluid ................................... 393
Settings
Factory (on-board computer) .........233
On-board computer .......................229
SETUP (on-board computer) ............. 221
Shift ranges ....................................... 159
Showing the distance display (on-
board computer) ............................... 227
Side impact air bag ............................. 41
Side marker lamp (display
message) ............................................ 245
Side windows Convenience closing feature ............93
Convenience opening feature ..........93
Important safety information ...........91
Opening/closing .............................. 92
Resetting ......................................... 94
Troubleshooting ............................... 94
Skibag ................................................ 276
Sliding sunroof Important safety information ...........95
Troubleshooting ............................... 99
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .................76, 80
Convenience closing feature ............93
Convenience opening feature ..........93
Display message ............................ 260Important safety notes ....................76
Malfunction ...................................... 82
Starting the engine ........................151
Snow chains ...................................... 176
Socket ................................................ 292
Dashboard ..................................... 293
Rear compartment .........................293
SOS
see mbrace
Spare wheel
Notes/data .................................... 380
Storage location ............................ 325
Stowing .......................................... 326
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 220
Segments ...................................... 217
Setting the unit (on-board
computer) ...................................... 229
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 69
Warning lamp ................................. 266
SRS (Supplemental Restraint
System) Display message ............................ 237
Introduction ..................................... 36
Warning lamp ................................. 267
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 220
Starting the engine Important safety notes ..................151
Station
see Radio
Steering (display message) .............. 260
Steering wheel Adjusting (electrically) ...................111
Buttons (on-board computer) ......... 217
Cleaning ......................................... 319
Important safety notes ..................111
Memory function (storing
settings) ......................................... 111
Steering wheel heating ..................112
Storing settings (memory
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Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
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Problems with the air bag deactivation systemProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp
illuminates and
remains illuminated.A special BabySmart™ compatible child restraint system is
installed on the front-passenger seat.
The front-passenger front air bag is therefore deactivated.A BabySmart™-compatible child restraint system is not installed
on the front-passenger seat. The BabySmart™ system is
malfunctioning.XHave the BabySmart™ system checked as soon as possible at
an authorized Mercedes-Benz Center.GWarning
If the 45 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired.
ProblemPossible causes/consequences and M SolutionsThe 45
indicator lamp does not
illuminate or does not
remain illuminated with
a BabySmart™-
compatible child
restraint system
properly installed on
the front-passenger
seat.The BabySmart™ system is malfunctioning.XMake sure there is nothing between the seat cushion and the
child seat.XCheck the installation of the child restraint system.XIf the 45 indicator lamp does not illuminate, have the
BabySmart™ system checked as soon as possible at an
authorized Mercedes-Benz Center.
Do not transport a child on the front-passenger seat until the
child seat recognition system has been repaired.PRE-SAFE ®
systemGWarning
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes pre-emptive measures to
protect the occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, on vehicles with DISTRONIC
PLUS, if BAS PLUS or PRE-SAFE ®
Brake
intervenes powerfully
R if the radar sensor system detects an
imminent danger of collision in certainOccupant safety51SafetyBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 51Z

situations (on vehicles with DISTRONIC
PLUS)
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
or when having to swerve to avoid an
obstacle at a speed above 85 mph
(140 km/h).
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R under accident conditions, the front-
passenger seat is adjusted if it is in an
unfavorable position.
R increases the air pressure in the side
bolsters of the seat cushion and seat
backrest of the active multicontour seats in
the front.
R if the vehicle skids, the sliding roof with
power tilt/sliding panel and the side
windows are closed so that only a small gap
remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning. The air pressure in the
side bolsters on the active multicontour seat
is reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:XWhen the vehicle is stationary, move the
backrest or seat back slightly.
The belt pretensioning is reduced and the
locking mechanism is released.GWarning
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
More information about belt adjustment, a
convenience function integrated into PRE-
SAFE ®
, can be found in the "Belt adjustment"
section ( Y page 56).
NECK-PRO head restraints
The NECK-PRO head restraints increase
protection for the driver's and front-
passenger's head and neck. In the event of a
rear collision of a certain severity, the NECK-
PRO head restraints on the driver's and front-
passenger seats are moved forwards and
upwards. This provides better head support.
GWarning
Do not secure any objects (e.g. coat hangers)
on the NECK-PRO head restraints. Otherwise,
the NECK-PRO head restraints may not
function properly, or in the event of a rear-end
collision may not be able offer the level of
protection they are designed to provide.
GWarning
Only use seat covers/head restraint covers
that have been tested and approved by
Mercedes-Benz for your model.
Using seat covers and head restraint covers
other than those recommended may cause a
malfunction when NECK-PRO head restraints
are triggered or front side impact air bags/
pelvis air bags may be prevented from
deploying.
Contact an authorized Mercedes-Benz Center
for availability.
If the NECK-PRO head restraints have been
triggered in an accident, you must reset the
NECK-PRO head restraints on the driver's and
front-passenger seat ( Y page 53).
Otherwise, the additional protection will not
be available in the event of another rear-end
collision. You can recognize that NECK-PRO
head restraints have been triggered by the
fact that they have moved forwards and can
no longer be adjusted.
52Occupant safetySafety
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Vehicle equipment
iThis manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Correct driver's seat position
Observe the important safety notes on
(Y page 103).
XCheck whether you have adjusted seat =
properly.
Electrical seat adjustment (Y page 104)
When adjusting the seat, make sure:
Ryou are as far away from the driver's air
bag as possible.
Ryou are sitting in a normal upright
position.
Ryou can fasten the seat belt properly.
Ryou have moved the backrest to an
almost vertical position.
Ryou have set the seat cushion angle so
that your thighs are gently supported.
Ryou can depress the pedals properly.
XCheck whether the head restraint is
adjusted properly (Y page 105).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
Observe the important safety notes on
(Y page 111).
XCheck whether steering wheel : is
adjusted properly.
Adjusting the steering wheel electrically
(Y page 111)
When adjusting the steering wheel, make
sure:
Ryou can hold the steering wheel with your
arms slightly bent.
Ryou can move your legs freely.
Ryou can see all the displays in the
instrument cluster clearly.
Observe the important safety notes on
(Y page 53).
XCheck whether you have fastened seat
belt ; properly (Y page 55).
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your
shoulder
Rbe routed in your pelvic area across the
hip joints
XBefore starting off, adjust the rear-view
mirror and the exterior mirrors
(Y page 113) in such a way that you have
a good view of road and traffic conditions.
XVehicles with memory function: save the
seat, steering wheel and exterior mirror
settings (Y page 115).
102Correct driver's seat positionSeats, steering wheel and mirrors
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The K indicator lamp in the instrument
cluster lights up when the high-beam
headlamps are switched on.XTo switch off the high-beam
headlamps: move the combination switch
back to its normal position.
The K indicator lamp in the instrument
cluster goes out.
Adaptive Highbeam Assist
GWarning!
The Adaptive Highbeam Assist is only an aid
intended to support you while driving. The
driver is and remains responsible for proper
vehicle lighting in accordance with the
prevailing light, sight and traffic conditions.
The system may be impaired or unavailable
when
R visibility is poor, e.g. due to snow, rain, fog,
or heavy spray
R the optical sensor area of the windshield is
dirty, fogged up, or covered by a sticker for
example
The system cannot recognize the following
road users:
R Road users without a lighting system of
their own, e.g. pedestrians
R Road users with dim lighting of their own,
e.g. cyclists
R Road users whose lighting is obstructed,
e.g. road users behind a guardrail
R In some seldom cases, even road users with
a lighting system of their own may be
recognized too late or not at all.
The automatic high-beam headlamps will then
not be deactivated or it will be activated in
spite of preceding or oncoming road users.
This could endanger you and/or others and
cause an accident. Always pay close attention
to the traffic situation and switch off the high
beam manually if necessary.
You can use this function to set the
headlamps to change between low beam and
high beam automatically. The system
recognizes vehicles with their lights on, either
approaching from the opposite direction or
traveling in front of your vehicle, and
consequently switches the headlamps from
high beam to low beam.
The system automatically adapts the low-
beam headlamp range depending on the
distance to the other vehicle. Once the
system no longer detects any other vehicles,
it reactivates the high-beam headlamps.
The system's optical sensor is located behind
the windshield near the overhead control
panel.XTo activate: activate the Adaptive
Highbeam Assist function using the on-
board computer ( Y page 230).XTurn the light switch to c.XPress the combination switch beyond the
pressure point in the direction of arrow :
( Y page 120).
When the low-beam headlamps are
switched on, the _ indicator lamp in the
instrument cluster lights up.
If you are driving at speeds above
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Overview of climate control systems
Important safety notes
GWarning
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a clogged filter replaced as soon as
possible at an authorized Mercedes-Benz
Center.
GWarning
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Dual-zone automatic climate control/3-zone
automatic climate control controls the
temperature and the humidity of the vehicle
interior and filters out undesirable
substances from the air.
Dual-zone automatic climate control/3-zone
automatic climate control is only operational
when the engine is running 14
. It only works
optimally if you drive with the side windows
and tilt/sliding sunroof/panorama roof with
power tilt/sliding panel closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 93).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the "residual heat"
function may be activated automatically an
hour after the SmartKey is removed. The
vehicle is then ventilated for 30 minutes to
dry the air-conditioning system.14 3-zone automatic climate control: the "residual heat" function can only be activated or deactivated when the
ignition is switched off.132Overview of climate control systemsClimate control
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FunctioniNotes/tipsNReduces the airflowOReduces the temperatureSet the temperature to 72 ‡ (22 †).Operating the control systems
Switching the control on/off
Important information
GWarning!
When the climate control system is
deactivated, the outside air supply and
circulation are also deactivated. Only choose
this setting for a short time. Otherwise the
windows could fog up, impairing visibility and
endangering you and others.
i Activate climate control primarily using
the à button ( Y page 139).
Activating/deactivating
XTurn the SmartKey to position 2 in the
ignition lock.XTo activate: press the à button.
The indicator lamp above the à button
lights up. Airflow and air distribution are set
to automatic mode.
or
XPress the ^ button.
The indicator lamp above the ^ button
goes out. The previously selected settings
come into effect again.XTo deactivate: press the ^ button.
The indicator lamp above the ^ button
lights up.Switching cooling with air
dehumidification on/off
Important information
The cooling with air dehumidification function
is only available when the engine is running.
The air inside the vehicle is cooled and
dehumidified according to the temperature
selected.
GWarning
If you switch off the cooling function, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
Condensation may drip from the underside of
the vehicle when automatic climate control is
in cooling mode. This is normal and not a sign
that there is a malfunction.
i The cooling with air dehumidification
function uses refrigerant R134a. This
coolant does not contain
chlorofluorocarbons, and therefore does
not damage the ozone layer.
Activating/deactivating
XTo switch on: press the ¿ button.
The indicator lamp above the ¿ button
lights up.XTo switch off: press the ¿ button.
The indicator lamp above the ¿ button
goes out. The cooling with air
dehumidification function has a delayed
switch-off feature.138Operating the control systemsClimate control
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