technical data MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2125847081
É2125847081lËÍ
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Index ....................................................... 4Introduction ......................................... 20At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................75Seats, steering wheel and mirrors ..101Lights and windshield wipers ..........117Climate control ................................. 131Driving and parking ..........................147On-board computer and displays ....215Loading, stowing and features ........273Maintenance and care ......................307Roadside Assistance ........................321Tires and wheels ............................... 349Technical data ................................... 383
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Capacitiessee Technical data
Care
Carpets .......................................... 320
Car wash ........................................ 314
Display ........................................... 318
Gear or selector lever ....................319
Headlamps ..................................... 317
Matte finish ................................... 316
Night View Assist Plus ...................318
Notes ............................................. 313
Paint .............................................. 316
Plastic trim .................................... 319
Power washer ................................ 315
Rear view camera .......................... 318
Roof lining ...................................... 320
Seat belt ........................................ 320
Seat covers .................................... 319
Sensors ......................................... 317
Steering wheel ............................... 319
Tail pipes ....................................... 318
Trim strips ..................................... 319
Washing by hand ........................... 315
Wheels ........................................... 315
Windows ........................................ 316
Wiper blades .................................. 317
Wooden trim .................................. 319
Cargo compartment cover ............... 281
Cargo compartment enlargement ... 279
Cargo compartment floor Stowage well (under) .....................285
Cargo net
Important safety information .........283
Cargo tie down rings ......................... 280
CD player/CD changer (on-board
computer) .......................................... 225
Center console ..................................... 31
Central locking Automatic locking (on-board
computer) ...................................... 231
SmartKey ......................................... 76
Changing bulbs
Headlamps ..................................... 124
Changing gears .................................. 157
Changing the programming SmartKey ......................................... 79
Child-proof locks
Rear doors ....................................... 63Children
In the vehicle ................................... 58
Restraint systems ............................ 59
Child seat
Automatic recognition .....................48
Automatic recognition/air bag
deactivation, self-test ......................50
Display message ............................ 236
LATCH-type (ISOFIX ) child seat
anchors ............................................ 61
Special seat belt retractor ...............61
Top Tether ....................................... 62
Troubleshooting ............................... 51
Cigarette lighter ................................ 292
Classification system for
occupants (OCS) Faults ............................................... 47
Operation ......................................... 43
System self-test ............................... 46
Climate control
3-zone automatic climate control ..135
Activating/deactivating .................138
Activating/deactivating air-
recirculation mode .........................143
Controlling automatically ...............139
Cooling with air dehumidification ..138
Defrosting the windshield ..............141
Demisting the windows .................. 142
Dual-zone automatic climate
control ........................................... 133
Important safety information .........132
Indicator lamp ................................ 139
Maximum cooling .......................... 142
Problems with "cooling with air
dehumidification" ........................... 139
Problems with the rear window
heating .......................................... 142
Rear control panel .........................137
Refrigerant ..................................... 392
Setting the air distribution .............140
Setting the airflow .........................141
Setting the air vents ......................144
Setting the temperature ................139
Setting the temperature (rear
compartment) ................................ 140
Switching the rear window
heating on/off ............................... 1426IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 6

Steering wheel heatingIndicator lamp (Malfunction) ..........112
Steering wheel paddle shifters ........ 159
Stowage compartments Armrest (under) ............................. 275
Glove box ....................................... 274
Stowage space
Center console .............................. 275
Cup holders ................................... 288
Important safety information .........274
Stowage well
Trunk floor (under) .........................285
Submenu (on-board computer)
Convenience .................................. 232
Factory setting ............................... 233
Instrument cluster .........................229
Lights ............................................. 230
Standard display ............................ 220
Vehicle ........................................... 231
Summer opening
see Convenience opening feature
Sun visor ............................................ 289
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 231
Suspension tuning ............................ 192
SETUP (on-board computer) ..........221
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 217
Tailgate Display message ............................ 259
Emergency unlocking .......................91
Limiting the opening angle ...............90
Tail lamps (Display message) ........... 244
Tank content Fuel gauge ....................................... 28
Technical data ................................... 384
E 350 ............................................. 393
E 350 4MATIC ................................ 394
E 350 BlueTEC ............................... 393
E 550 ............................................. 394
E 550 4MATIC ................................ 395
E 63 AMG ...................................... 395
Tires/wheels ................................. 374
TELEAID
Call priority .................................... 299
Display message ............................ 235
Downloading destinations
(COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes ..................295
Locating a stolen vehicle ...............300
MB info call button ........................298
Remote vehicle locking ..................300
Roadside Assistance button ..........297
Self-test ......................................... 295
System .......................................... 295
Vehicle remote unlocking ..............299
Telephone
Accepting a call ............................. 227
Display message ............................ 260
Menu (on-board computer) ............226
Number from the phone book ........ 227
Redialing ........................................ 227
Rejecting/ending a call .................227
Telephone compartment .................. 275
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 285
Temperature Coolant .......................................... 216
Coolant (on-board computer) ......... 221
Engine oil (on-board computer) ...... 221
Outside temperature ...................... 217
Setting ........................................... 139
Theft deterrent locking system
Immobilizer ...................................... 73
Through-loading ................................ 278
Through-loading feature ................... 278
Tilt/sliding sunroof Opening/closing .............................. 97
Resetting ......................................... 97
Timer (on-board computer) .............. 222
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 327
Tire pressure Calling up (on-board computer) .....357
Checking manually ........................355
Display message ............................ 255
Maximum ....................................... 360
Notes ............................................. 353
Not reached (TIREFIT) ....................33016IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 16

TrunkAutomatic opening ..................... 88, 89
Emergency release ....................90, 91
Locking separately ...........................90
Trunk/tailgate
Important safety guidelines .............86
Trunk lid
Display message ............................ 259
Turn signal (display message) ......... 243
Turn signals ....................................... 120
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................85
From inside the vehicle (central
unlocking button) ............................. 84
V
Vanity mirror Sun visor ........................................ 290
Vehicle
Data acquisition ............................... 24
Emergency unlocking ................. 85, 86
Equipment ....................................... 20
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 229
Loading .......................................... 360
Lowering ........................................ 337
Maintenance .................................... 21
Parking up ..................................... 171
Raising ........................................... 333
Reporting problems .........................23
Towing away .................................. 343
Tow-starting ................................... 343
Transporting .................................. 345
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level ...................................... 191
Vehicle level (display message) ....... 250
Vehicle tool kit .................................. 324
Video (DVD) ........................................ 226
Video DVD (on-board computer) ...... 226
VIN ...................................................... 385
W
Warning and indicator lamps ABS ................................................ 265
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
ESP ®
.............................................. 265
ESP ®
OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Reserve fuel ................................... 268
Seat belt ........................................ 264
SPORT handling mode ...................266
SRS ................................................ 267
Tire pressure monitor ....................271
Warranty ............................................ 384
Wheel bolt tightening torque ........... 337
Wheel chock ...................................... 332
Wheels Changing/replacing .......................367
Changing a wheel .......................... 331
Checking ........................................ 351
Cleaning ......................................... 315
Guidelines to be observed .............351
Mounting a wheel .......................... 335
Removing a wheel ..........................334
Tightening torque ........................... 337
Wheel size/tire size .......................374
Window curtain air bag
Display message ............................ 237
Operation ......................................... 43
Windows
see Side windows
Windows (cleaning instructions) ..... 316
Windshield Defrosting ...................................... 141
Windshield washer fluid (display
message) ............................................ 260
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Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to: http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
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Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have installed the winter tires:XCheck the tire pressures ( Y page 355).XRestart the tire pressure monitor
( Y page 357).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! On vehicles with AIRMATIC, you must
drive at raised vehicle level if snow chains
have been mounted. The vehicle may
otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 67) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
176Driving tipsDriving and parking
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Vehicle equipment ............................384
Genuine Mercedes-Benz parts .........384
Warranty ............................................ 384
Vehicle identification plates ............385
Service products and capacities .....386
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 385).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
384WarrantyTechnical data
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Vehicle identification plates
Vehicle identification plate with
vehicle identification number (VIN)
and paint code number
XOpen the driver's door.
You see vehicle identification plate :.
Example: vehicle identification plate (USA only)
;VIN=Paint code number
Example: vehicle identification plate (Canada only)
;VIN=Paint code numberiThe data on the type plate is only an
example. This data is vehicle-specific and
can differ from the data given here. The
data that applies to your vehicle can be
found on your vehicle's type plate.
Vehicle identification number (VIN)
The vehicle identification number (VIN) can
be found in the following locations:
Ron the vehicle identification plate
(Y page 385)
Rat the lower edge of the windshield
(Y page 386)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body.
It is located on the floor in front of the right-
hand front seat.
XSlide the right-hand front seat to its
rearmost position.
XFold floor covering : upwards.
You will see vehicle identification number
(VIN) ;.
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