winter MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

Emergency locking ........................... 86
Emergency unlocking .......................85
Opening (from inside) ......................84
Door control panel
Overview .......................................... 33
Doors
Important safety notes ....................84
Drinking and driving ......................... 172
Drinks holder see Cup holder
Drive program
Automatic ...................................... 159
Manual ........................................... 160
SETUP (on-board computer) ..........221
Drive program display ...................... 155
Driving abroad ................................... 177
Driving on flooded roads .................. 175
Driving safety system BAS PLUS (Brake Assist System
PLUS) ............................................... 66
EBD (Electronic Brake force
Distribution) ..................................... 71
ESP ®
(Electronic Stability
Program) .......................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 68
Important safety information ...........65
Driving safety systems
ABS (Anti-lock Braking System) .......65
ADAPTIVE BRAKE ............................. 71
BAS (Brake Assist System) ..............66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................. 71
Driving system
AIRMATIC (E 550 and E 550
4MATIC) ......................................... 191
Driving systems
Active Blind Spot Assist .................209
Active Driving Assistance
package ......................................... 208
Active Lane Keeping Assist ............211
AIRMATIC ...................................... 191
AMG Ride Control sports
suspension (E 63 AMG) .................192
ATTENTION ASSIST ........................201
Blind Spot Assist ............................ 205
Cruise control ................................ 177DISTRONIC PLUS ........................... 179
HOLD function ............................... 188
Lane Keeping Assist ......................207
Lane Tracking package ..................205
Night View Assist Plus ...................202
Parking Guidance ........................... 197
PARKTRONIC ................................. 194
RACE START (AMG vehicles) ..........190
Rear view camera .......................... 200
Driving tips ........................................ 157
Braking .......................................... 174
DISTRONIC PLUS ........................... 187
Downhill gradients .........................173
Driving on flooded roads ................175
Wet road surface ........................... 173
Winter ............................................ 176
DVD audio (on-board computer) ...... 225
E
EASY-ENTRY feature ......................... 112
Activating/deactivating (on-
board computer) ............................ 232
EASY-EXIT feature ............................. 112
Activating/deactivating (on-
board computer) ............................ 232
Crash-responsive ........................... 113
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 285
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 286
EBD (Electronic Brake force
Distribution) Display message ............................ 242
Function/notes ................................ 71
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
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Windshield washer systemAdding washer fluid .......................312
Notes ............................................. 393
Windshield wipers
Important safety notes ..................127
Replacing the wiper blades ............129
Switching on/off ........................... 128
Troubleshooting ............................. 130
Winter operation ............................... 176
Radiator cover ............................... 309
Winter tires
M+S tires ....................................... 175
Wiper blades
Cleaning ......................................... 317Index19BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 19

This device complies with the RSS-210
regulations of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause interference,
and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R BAS PLUS ( Brake Assist System Plus*)
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake-power Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS)
Important safety notes
GWarning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 65).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
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GWarning!
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel system and engine could be damaged. In
addition, the vehicle could catch fire.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
Gasoline
Fuel grade
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
i Only refuel with unleaded premium-grade
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
Usually you will find information about the
fuel grade on the pump. If you cannot find
the label on the gasoline pump, ask the gas
station staff.
You can find further information under
"Fuel" ( Y page 388), by consulting an
authorized Mercedes-Benz Center or
visiting http://www.mbusa.com (USA
only).
Diesel
Fuel grade
! Only refuel with ULTRA-LOW SULFUR
DIESEL FUEL (ULSD, 15 ppm SULFUR
MAXIMUM). Using other diesel fuels could
result in increased wear and damage to the
engine and/or exhaust system.
Never refuel with marine diesel or heating
oil.
Do not mix these fuels with diesel fuels and
do not use any special additives, as this
may result in damage.
! Use a filter when adding fuel from a fuel
can. Otherwise, the fuel lines and/or the
fuel injection system could be blocked by
particles from the fuel can.
i Refuel only with ULTRA-LOW SULFUR
HIGHWAY DIESEL FUEL (ULSD, 15 ppm
SULFUR MAXIMUM).
Usually you will find information about the
fuel grade on the pump. If you cannot find
the label on the gasoline pump, ask the gas
station staff.
You can find further information under
"Fuel" ( Y page 388), by consulting an
authorized Mercedes-Benz Center or by
visiting http://www.mbusa.com (USA
only).
Low outside temperatures
! Do not use gasoline to refuel vehicles with
a diesel engine. Never mix diesel with
gasoline or kerosene, as this may result in
damage to the engine or fuel system.
Diesel fuel with improved cold flow properties
is available during the winter months. Further
information on fuel properties can be
obtained from oil companies, e.g. at filling
stations.
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GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R Lower your speed
R Avoid ruts
R Brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
Winter driving
General information
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Winter operation"
section ( Y page 176).
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
Onboard Diagnosis System may otherwise
provide inaccurate values. Some of these
values are required by law and must
therefore always be accurate.
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
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Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have installed the winter tires:XCheck the tire pressures ( Y page 355).XRestart the tire pressure monitor
( Y page 357).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! On vehicles with AIRMATIC, you must
drive at raised vehicle level if snow chains
have been mounted. The vehicle may
otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 67) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
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GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition.
R shift the transmission to position D, R or
N .
R release the parking brake.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.:Sensors in the front bumper, left-hand
side (example)
Range of the sensors
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
( Y page 317).
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XPull release lever : on the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XReach into the gap, pull hood catch
handle ; up and lift the hood.
Closing the hood
GWarning
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
XLower the hood and let it fall from a height
of approximately 8 inches (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Radiator
iVehicles with a diesel engine: do not
cover the radiator, for example with a
winter front or bug cover. Otherwise, the
readings of the on-board-diagnostic
system may be inaccurate. Some of these
readings are required by law and must be
accurate at all times.
Engine oil
Notes on the oil level
Depending on the driving style, the vehicle
consumes up to 0.9 US qt (0.8 l) of oil over a
distance of 600 miles (1000 km). The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for at
least five minutes if the engine is at normal
operating temperature.
Rthe engine should be switched off for at
least 30 minutes if it is not at normal
operating temperature (i.e. if you only start
the engine briefly).
Checking the oil level using the oil
dipstick
Depending on the engine, the oil dipstick may
be installed in a different location.
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XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 149) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWarning!
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Keep the distance between the vehicle
and the nozzle of the power washer at
11.8 in (30 cm). Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door joint
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
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Cleaning the rear view camera
Sedan (example)
XUse clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Interior care
Cleaning the display
XBefore cleaning the display, make sure that
it is switched off and has cooled down.
XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.
XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning Night View Assist Plus
! Never clean the camera lens. When
cleaning the field of vision of the driving
systems, make sure that you do not spray
glass cleaner on the camera lens. If the
camera lens is dirty, visit a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, stop before trying to
remove window fogging or cleaning the
window in front of the Night View Assist Plus
camera.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
XFold down the camera cover by recess :.318CareMaintenance and care
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