Ads MERCEDES-BENZ E500 2004 W211 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey ......... 30
Unlocking with KEYLESS-GO*......... 32
Adjusting .............................................. 34
Seats .............................................. 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts ................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 47
Turn signals and high beam ............ 47
Windshield wipers ........................... 48
Problems while driving.................... 50
Parking and locking .............................. 51
Parking brake ................................. 51
Switching off headlamps................. 52
Turning off engine ........................... 52

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram Brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

26 At a glanceCenter consoleLower part
Item
Page
1
Ashtray
246
2
KEYLESS-GO* start/stop
button
33
3
Selector lever for automat-
ic transmission
43,
161
4
Parking assist (Parktronic
system)* deactivation
switch
229
5
Adaptive damping system
(ADS)* switch
226
Item
Page
6
Vehicle level control
switch*
227
7
Thumbwheel for setting
distance for Distronic*
221
8
Distance warning func-
tion* on/off switch
222
9
Program mode selector for
automatic transmission
164

58 Safety and SecurityOccupant safety

Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least 10 in
(25 cm) or more. You should be able to
accomplish this by a combination of ad-
justments to the seat and steering
wheel. If you have any problems, please
see your authorized Mercedes-Benz
Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.


Occupants, especially children, should
never lean their heads in the area of the
door where the side airbag inflates. This
could result in serious injuries or death
should the airbag be triggered. Always
sit upright, properly use the seat belts
and appropriate size infant or child re-
straint system.


Children 12 years old and under must
never ride in the front seat, except in a
Mercedes-Benz authorized
BabySmart
TM compatible child seat,
which operates with the BabySmart
TM
system installed in the vehicle to deacti-
vate the passenger front airbag when it
is properly installed. Otherwise they will
be struck by the airbag when it inflates
in a crash. If this happens, serious or fa-
tal injury will result.
Failure to follow these instructions can re-
sult in severe injuries to you or other occu-
pants.
If you sell your vehicle you are responsible
to make the buyer aware of these points. Be
sure to give the buyer this Operator’s Manu-
al.
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat. Should you choose to place a child
12 years old or under in the passenger front
seat of your vehicle, you must properly use
a BabySmart
TM child restraint which will
turn off the passenger front airbag.
BabySmart
TM will not, however, turn off any
side impact airbag.
It should be noted that with respect to both
front and rear side impact airbags there is a
possibility for a side airbag related injury if
occupants, especially children, are not prop-
erly seated or restrained when next to a side
airbag which needs to deploy rapidly in a
side impact in order to do its job.


59 Safety and Security
Occupant safety
To help avoid the possibility of injury, please
follow these guidelines:
(1) Occupants, especially children, should
never place their bodies or lean their
heads in the area of the door where the
side airbag inflates. This could result in
serious injuries or death should the side
airbag be activated
(2) Always sit upright, properly use the seat
belts and use an appropriately sized in-
fant or child restraint system for all chil-
dren 12 years old or under.
(3) Always wear seat belts properly.
If you believe that, even with the use of
these guidelines, it would be safer for your
rear seat occupants to have the rear mount-
ed side airbags deactivated, then deactiva-
tion can be accomplished upon your written
request to do so at your authorized
Mercedes-Benz Center at an additional cost.
Please contact your local authorized
Mercedes-Benz Center or call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
iAirbags are designed to activate only in
certain frontal impacts (front air bags),
side impacts (side impact and head
protection window curtain airbags)
which exceed preset thresholds and in
certain rollovers (head protection win-
dow curtain airbags). Only during these
events will they provide their supple-
mental protection.
The driver and passengers should al-
ways wear their seat belts. Otherwise it
is not possible for airbags to provide
their supplemental protection.
In case of other types of impacts and
impacts below air bag deployment
thresholds, airbags will not be activat-
ed. The driver and passenger will then
be protected to the extent possible by
a properly fastened seat belt. A proper-
ly fastened seat belt is also needed to
provide the best possible protection in
a rollover.
We caution you not to rely on the pres-
ence of the airbags in order to avoid
wearing your seat belt.
Your vehicle was originally equipped
with airbags that are designed to acti-
vate in certain impacts exceeding a
preset threshold to reduce the poten-
tial and severity of injury. It is important
to your safety and that of your passen-
gers that you replace deployed airbags
and repair any malfunctioning airbags
to ensure that the vehicle will continue
to provide supplemental crash protec-
tion for occupants.

81 Safety and Security
Driving safety systems
The SBC brake servo assistance switches
off automatically

approximately two minutes after you
turned the SmartKey in the starter
switch to position0 or removed the
SmartKey


approximately two minutes after you
pressed the KEYLESS-GO* start/stop
button to turn off the engine or power
supply and opened the driver’s door
(with driver’s door open, the starter
switch is set to position 0, same as
SmartKey removed from starter
switch)


approximately 20 seconds after you
locked the vehicle from outside
Note on driving with the SBC


Following extended periods of only mi-
nor loads to your brake system, you
should occasionally apply the brakes
when traveling at high speeds. This im-
proves the grip of the brake pads.


After driving on wet or snow-covered
roads, you should apply your brakes
firmly before parking your vehicle. This
produces heat which serves to dry the
brake disks and help prevent corro-
sion.


On long and steep grades, shift to a
lower gear (gear range1, 2, or 3) to
prevent the brakes from overheating
and to reduce brake wear.


After hard braking, it is advisable to
drive on for some time so that the air
stream will cool down the brakes fast-
er.


Only Mercedes-Benz approved compo-
nents (e.g. brake pads) should be in-
stalled on your vehicle. Brake pads not
approved by Mercedes-Benz may im-
pair the safety of your vehicle.
Warning!
G
Have brake pad replacement and other work
on the SBC brake system carried out by
qualified technicians only. Contact your
Mercedes-Benz Center for further informa-
tion. The SBC brake system must be deacti-
vated prior to working on the system. High
pressure is intermittently built up in the sys-
tem as part of its automatic self-test. In ad-
dition, the system is automatically activated
when the vehicle is unlocked by SmartKey,
when the driver or passenger door is
opened, when the starter switch is turned to
position
1, when the brake pedal is de-
pressed or when the parking brake is re-
leased. Failure to deactivate the system
prior to maintenance will cause brake pis-
tons to extend and brake fluid to leak, which
may result in injuries (contusions and acid
burns). Extended brake pistons may also
cause injury.
Warning!
G
Be very careful not to endanger other road
users when you apply the brakes.

156 Controls in detailControl systemAnswering a call
When your telephone is ready to receive
calls, you can answer a call at any time. In
the display you will then see the message:
Press buttons.
You have answered the call. In the dis-
play you see the length of the call.Ending a call

Press buttont.
You have ended the call. In the display
you will again see the standby mes-
sage.
Dialing a number from the phone book
If your telephone is ready to receive calls,
you may select and dial a number from the
phone book at any time.

Press buttonÿ orè repeatedly
until you see the
Tel
menu in the dis-
play.

Press buttonj ork.
The control system reads the phone
book which is stored in the telephone.
This may take up to 30 seconds. In the
display you will see the message Please wait
.
When the message
Please wait
disap-
pears, the phone book has been load-
ed.

Press buttonj ork repeatedly
until the desired name appears in the
display.
The stored names are displayed in as-
cending or descending alphabetical or-
der.

Press buttons.
The system dials the selected phone
number.

If the connection is successful, the
name of the party you called and
the duration of the call will appear
in the display.
iIf you do not wish to accept a call,
press buttont.
iIf you press and holdj ork for
longer than one second, the system
scrolls rapidly through the list of names
until you release the button again.
Cancel the quick search mode by
pressingt.

161 Controls in detail
Automatic transmission
Gear selector lever position
Effect
ì
Park position
Gear selector lever position
when the vehicle is parked. Place
gear selector lever in positionP
only when vehicle is stopped.
The park position is not intended
to serve as a brake when the
vehicle is parked. Rather, the
driver should always set the
parking brake in addition to
placing the gear selector lever in
positionP to secure the vehicle.
EffectThe SmartKey can only be
removed from the starter switch
with the gear selector lever in
positionP. With the SmartKey
removed, the gear selector lever
is locked in positionP.
If the vehicle’s electrical system
is malfunctioning, the gear
selector lever could remain
locked in positionP
(page 357).
í
Reverse gear
Place gear selector lever in
positionR only when vehicle is
stopped.
Effect
ë
Neutral
No power is transmitted from the
engine to the drive axle. When
the brakes are released, the
vehicle can be moved freely
(pushed or towed).
To avoid damage to the trans-
mission, never engageN while
driving.
If the ESP is deactivated or
malfunctioning:
Move gear selector lever toN
only if the vehicle is in danger of
skidding, e.g. on icy roads.
ê
Drive
The transmission shifts
automatically. All forward gears
are available.

164 Controls in detailAutomatic transmissionProgram mode selector switch
The program mode selector switch is
located on the lower part of the center
console.
1Program mode selector switch
S Sport For standard driving
C Comfort For comfort driving

Press program mode selector
switch1 repeatedly until the letter of
the desired shift program appears in
the multifunction display (
page 129).
SelectCfor comfort driving:


The vehicle starts out in second
gear (both forward and reverse) for
gentler starts. This does not apply if
full throttle is applied or gear
range1 is selected.


Traction and driving stability are
improved on icy roads.


Upshifts occur earlier even when
you give more gas. The engine then
operates at lower rpms and the
wheels are less likely to spin.


The power transmission ratio for
gear selector lever positionR
changes depending on the program
mode selected (SorC).
Accelerator position
Your driving style influences the
transmission’s shifting behavior:
Less throttle Earlier upshifting
More throttle Later upshifting
Kickdown
Use kickdown when you want maximum
acceleration.
Press the accelerator past the point of
resistance.
The transmission shifts into a lower
gear.

Ease on the accelerator when you have
reached the desired speed.
The transmission shifts up again.
!Never change the program mode when
the gear selector lever is out of
positionP. This could result in a
change of driving characteristics for
which you may not be prepared.

211 Controls in detail
Driving systems
Driving systems
The following driving systems are ex-
plained on the following pages:

Cruise control and Distronic*, with
which the vehicle can maintain a preset
speed


Airmatic* adjusts the vehicle suspen-
sion characteristics automatically and
controls the vehicle level


Parktronic system*, which assists the
driver during parking maneuvers
The BAS, ABS, ESP and SBC are described
in the “Safety and Security” section
(
page 74).
Cruise control
The cruise control automatically maintains
the speed you set for your vehicle.
Use of cruise control is recommended for
driving at a constant speed for extended
periods of time. You can set any speed
over 20 mph (30 km / h).
The cruise control function is operated by
means of the cruise control lever.
The cruise control lever is the uppermost
lever found on the left-hand side of the
steering column (
page 20).
Warning!
G
Cruise control is a convenience system de-
signed to assist the driver during vehicle op-
eration. The driver is and must always
remain responsible for the vehicle speed
and for safe brake operation.
Only use cruise control if the road, traffic
and weather conditions make it advisable to
travel at a steady speed.

The use of cruise control can be danger-
ous on winding roads or in heavy traffic
because conditions do not allow safe
driving at a steady speed.


The use of cruise control can be danger-
ous on slippery roads. Rapid changes in
tire traction can result in wheel spin and
loss of control.


Deactivate cruise control when driving
in fog.
The “Resume” function should only be oper-
ated if the driver is fully aware of the previ-
ously set speed and wishes to resume this
particular preset speed.