Service level MERCEDES-BENZ E500 2004 W211 Owner's Manual

Contents
At the gas station .............................. 278
Check regularly and before
a long trip..................................... 279
Engine compartment ......................... 281
Hood ............................................ 281
Engine oil ..................................... 282
Transmission fluid level ................ 285
Coolant level ................................ 285
Battery ......................................... 287
Windshield washer system and
headlamp cleaning system* ......... 288
Tires and wheels ................................ 289
Important guidelines .................... 289
Life of tire..................................... 290
Direction of rotation ..................... 290
Checking tire inflation pressure ... 290
Rotating wheels ........................... 293Winter driving ..................................... 295
Winter tires ................................... 295
Block heater* (Canada only) ......... 296
Snow chains.................................. 296
Maintenance....................................... 297
Flexible Service System PLUS
(FSS PLUS).................................... 297
Clearing the service indicator ....... 298
Service term exceeded ................. 298
Calling up the service indicator..... 298
Resetting the service indicator ..... 298
Setting the date for special
works ............................................ 300
Calling up the service data
information ................................... 301
Vehicle care........................................ 302
Cleaning and care of vehicle ......... 302
Practical hints.................................. 309
What to do if … ................................... 310
Lamps in instrument cluster ......... 310
Lamp in center console ................ 317
Messages in the display................ 318
Where will I find ...? ............................ 350
First aid kit.................................... 350
Vehicles with TIREFIT kit
(E 55 AMG) ................................... 350
Spare wheel .................................. 350
Luggage box ................................. 351
Vehicle tool kit.............................. 352
Unlocking / locking in an emergency .. 353
Unlocking the vehicle ................... 353
Locking the vehicle ....................... 354
Changing batteries in the
SmartKey/ SmartKey with
KEYLESS-GO* ............................... 355
Fuel filler flap emergency release . 357
Manually unlocking the
transmission selector lever ........... 357
Opening / closing in an emergency..... 358
Sliding / pop-up roof* or panorama
sliding / pop-up roof* .................... 358

269 Operation
Driving instructions
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
j e c t e d t o m o d e r a t e l o a d s , y o u s h o u l d o c c a -
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads. If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on, there is a malfunction in the
SBC brake system (
page 79) or the
brake fluid level in the reservoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected by quali-
fied technicians immediately. Contact your
authorized Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact your authorized
Mercedes-Benz Center.
Only install brake pads and brake fluid rec-
ommended by Mercedes-Benz.
After hard braking, it is advisable to drive
on for some time, rather than immediately
parking, so that the air stream will cool
down the brakes faster.
!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 76).
Warning!
G
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that
safe braking is substantially impaired. This
could result in an accident.
Be certain to read and observe the warning
notices on brake pad replacement
(page 326).!When driving down long and steep
grades, relieve the load on the brakes
by shifting into a lower gear to use the
engine’s braking power. This helps pre-
vent overheating of the brakes and re-
duces brake pad wear.

279 Operation
At the gas station

Replace the fuel cap by turning it to the
right.
You will hear when the fuel cap is tight-
ened.

Close the fuel filler flap.
Check regularly and before a long trip
1Windshield washer and headlamp
cleaning system*
For more information on refilling the
reservoir (
page 288).
2Brake fluid
More information on brake fluid can be
found in the “Technical data” section
(
page 403).
3Coolant level
More information on the coolant level
(page 285).
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
iUse only premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
More information on gasoline can be
found in the Factory Approved Service
Products Pamphlet.iLeaving the engine running and the fuel
cap open can cause the ? lamp to
illuminate.

284 OperationEngine compartment
If engine is at normal operating
temperature, wait five minutes before
repeating check procedure.

If engine is not yet at normal operating
temperature, wait 30 minutes before
repeating check procedure.
If you see the message:
Engine oil level
Not when engine on!
Turn off the engine.

If the engine is at normal operating
temperature, wait five minutes before
checking oil.

If the engine is not yet at normal
operating temperature, you must wait
30 minutes before checking oil.If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
!

Have excess oil siphoned or drained
off. Contact an authorized
Mercedes-Benz Center.
More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(
page 333). Adding engine oil!Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
!Only use approved engine oils. For a
listing of approved engine oils, refer to
the Factory Approved Service Products
pamphlet in your vehicle literature port-
folio.
In addition, check the oil filler cap for
important information pertaining to the
engine oil needing to meet a specific
Mercedes-Benz specification (e.g. MB
229.5). If such information is printed
on the oil filler cap, only use an engine
oil from the list of approved engine oils
in the Factory Approved Service Prod-
ucts pamphlet that meets the specifi-
cation indicated on the oil filler cap.
Using engine oils of other specification
may cause the FSS to incorrectly deter-
mine the next service interval and will
result in engine damage not covered by
the Mercedes-Benz Limited Warranty.

298 OperationMaintenanceClearing the service indicator
You can clear the service indicator
Press the j button on the multi-
function steering wheel.
The service indicator is cleared and the
standard display appears in the multi-
function display.
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:Service A exceeded by XXXXX miles (km)
Service A exceeded by XXX days
Service A exceeded by X day Any authorized Mercedes-Benz Center will
reset the service indicator following a com-
pleted service.
Calling up the service indicator
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 129).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.
Resetting the service indicator
In the event that a service on your vehicle
is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch the ignition on.
The standard display of the control sys-
tem appears (
page 134).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset button (
page 22) for
about five seconds.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator :.

334 Practical hintsWhat to do if …When the
Engine oil - Visit workshop!

message appears while the engine is run-
ning and at operating temperature, the en-
gine oil level has dropped to approximately
the minimum level.
When this occurs, the warning will first
come on intermittently and then stay on if
the oil level drops further.If no oil leaks are noted, continue to drive
to the nearest service station where the
engine oil should be topped to the required
level with an approved oil.
Display symbol
Display messages
Possible cause
Possible solution
:
Engine oil
Visit workshop!
The engine oil has dropped to a critical
level.

Check the engine oil level
(page 283) and add oil as required
(page 284).

If you must add engine oil frequently,
have the engine checked for possible
leaks.
It may be that there is water in the engine
oil.

Have the engine oil checked.
Engine oil level
Visit workshop!
The measuring system is malfunctioning.

Have the measuring system checked
by an authorized Mercedes-Benz
Center.!The engine oil level warnings should
not be ignored. Extended driving with
the symbol displayed could result in
serious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.

405 Technical data
Fuels, coolants, lubricants etc.
Damage or malfunctions resulting from
poor fuel quality or from blending specific
fuel additives are not covered by the
Mercedes-Benz Limited Warranty.Coolants
The engine coolant is a mixture of water
and anticorrosion / antifreeze, which pro-
vides:

Corrosion protection


Freeze protection


Boiling protection (by increasing the
boiling point)
The cooling system was filled at the factory
with a coolant providing freeze protection
to approximately -22°F (-30°C) and corro-
sion protection.If the antifreeze mixture is effective to
-22°F (-30°C), the boiling point of the cool-
ant in the pressurized cooling system is
reached at approximately 266°F (130°C).
The coolant solution must be used
year-round to provide the necessary corro-
sion protection and increase boil-over pro-
tection. Refer to Service Booklet for
replacement interval
Coolant system design and coolant used
stipulate the replacement interval. The re-
placement interval published in the Ser-
vice Booklet is only applicable if MB 325.0
anticorrosion/antifreeze solution or other
Mercedes-Benz approved products of
equal specification (see Factory Approved
Service Products pamphlet) are used to re-
new the coolant concentration or bring it
back up to the proper level. To provide important corrosion protection,
the solution must be at least 45%
anticorrosion / antifreeze [equivalent to
freeze protection to approximately - 22°F
(-30°C)]. If you use a solution that is more
than 55% anticorrosion / antifreeze [freeze
protection to approximately - 49°F
(-45°C)], the engine temperature will in-
crease due to the lower heat transfer capa-
bility of the solution. Therefore, do not use
more than this amount of
anticorrosion / antifreeze.

406 Technical dataFuels, coolants, lubricants etc.If the coolant level is low, water and MB
Anticorrosion / Antifreeze should be used
to bring it up to the proper level (have cool-
ing system checked for signs of leakage).
Please make sure the mixture is in accor-
dance with label instructions.
The water in the cooling system must meet
minimum requirements, which are usually
satisfied by normal drinking water. If you
are not sure about the water quality, con-
sult your authorized Mercedes-Benz
Center.Anticorrosion / antifreeze
Your vehicle contains a number of alumi-
num parts. The use of aluminum compo-
nents in motor vehicle engines
necessitates that
anticorrosion / antifreeze coolant used in
such engines be specifically formulated to
protect the aluminum parts. (Failure to use
such anticorrosion / antifreeze coolant will
result in a significantly shortened service
life.)Therefore, the following product is strongly
recommended for use in your vehicle:
Mercedes-Benz 325.0
Anticorrosion / Antifreeze Agent.
Before the start of the winter season (or
once a year in hot southern regions), you
should have the anticorrosion / antifreeze
concentration checked. The coolant is also
regularly checked each time you bring your
vehicle to your authorized Mercedes-Benz
Center for service.
Anticorrosion / antifreeze quantityModel
Approx. freeze protection– 35°F (– 37°C)
– 49°F (– 45°C)
E320/E3204MATIC
5.3 US qt (5.0 l)
5.9 US qt (5.5 l)
E500/E5004MATIC
6.0 US qt (5.65 l)
6.6 US qt (6.2 l)
E55AMG
7.0 US qt (6.6 l)
7.7 US qt (7.3 l)

411 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
ADS
(A
daptive D
amping S
ystem)
Automatically adapts the optimum sus-
pension damping to prevailing driving
conditions.
Airmatic DC
(A
irmatic D
ual C
ontrol)
Automatically selects the optimum sus-
pension tuning and ride height for your
vehicle. Airmatic consists of two com-
ponents:


Adaptive Damping System


Vehicle level control
Alignment bolt
Metal pin with thread. The centering
pin is an aid used when changing a tire
to align the wheel with the wheel hub.BabySmart
TM airbag deactivation
system
This system detects if a special system
compatible child restraint seat is in-
stalled on the front passenger seat. The
system will automatically deactivate
the passenger front airbag when such a
seat is properly installed
(PASSENGER AIRBAG OFF indicator
lamp located in the center console
comes on). See your authorized
Mercedes-Benz Center for availability.
BabySmartTM compatible child seats
Special restraint system for children.
The sensor system for the passenger
seat prevents deployment of the pas-
senger front airbag if a BabySmart
TM
compatible child seat is installed.
BAS
(B
rake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.Bi-Xenon headlamps*
Headlamps which use an electric arc as
a light source and produce a more in-
tense light than filament headlamps.
Bi-Xenon headlamps produce low
beam and high beam.
CAC
(C
ustomer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.
CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.

420 IndexC
CAC (Customer Assistance Center) 411
Calling up
Distronic* settings 136
Range (distance to empty) 154
Service indicator 298
CAN system 411
Cargo tie-down rings 241
CD player
Operating 135
Center console
Lower part 26
PASSENGER AIRBAG OFF indicator
lamp 317
Upper part 25
Centigrade
Setting temperature units 141
Central locking
Automatic 106
From inside 107
Switch 107
Switching on/off (control
system) 149
Unlocking from inside 107Central locking switch 107
Changing
Batteries (SmartKey with
KEYLESS-GO*) 355, 356
Batteries (SmartKey) 355, 356
Smartkey setting 150
Vehicle level 228
Charcoal filter 192
Activating 192
Deactivating 193
Charging
Vehicle batteries 377
CHECK ENGINE malfunction indicator
lamp 313
Checking
Coolant level 285
Oil level 279, 282
Tire inflation pressure 279
Vehicle lighting 279
Child safety 65
Airbags 58
Infant and child restraint systems 62,
65
LATCH child seat anchors 71Child safety switch see Blocking of rear
window operation 72
Cigarette lighter 247
Cleaning
Headlamps 170
Light alloy wheels 305
Parktronic* system sensor 305
Windshield 49
Wood trims 308
Climate control 174
Adjusting 178
Defrosting 179
Setting the temperature 178
Clock 144
Closing
Glove box 242
Panorama sliding/pop-up roof 206
Panorama sliding/pop-up roof with
KEYLESS-GO* 209
Panorama sliding/pop-up roof* with
KEYLESS-GO* 200
Roller sunblinds 205
Side windows 198