jump start MERCEDES-BENZ E500 2004 W211 Owner's Manual

ContentsReplacing bulbs ................................. 359
Bulbs ............................................ 359
Replacing bulbs for front lamps.... 361
Replacing bulbs for rear lamps ..... 363
Replacing wiper blades ...................... 364
Removing wiper blades ................ 364
Installing wiper blades.................. 365
Flat tire .............................................. 366
Preparing the vehicle.................... 366
Sealing tires with TIREFIT
(E 55 AMG) ................................... 366
Mounting the spare wheel ............ 370
Batteries ............................................ 375
Disconnecting the battery ............ 376
Removing the battery ................... 377
Charging and reinstalling
the battery.................................... 377
Reconnecting the battery ............. 377
Jump starting ..................................... 378
Towing the vehicle ............................. 381
Installing towing eye bolt.............. 384
Fuses ................................................. 385
Fuse box in passenger
compartment................................ 385
Technical data................................. 387
Spare parts service ............................ 388
Warranty coverage............................. 389
Loss of Service and Warranty
Information Booklet ..................... 389
Identification labels ........................... 390
Layout of poly-V-belt drive ................. 391
E 320 / E 500 ............................... 391
E 55 AMG ..................................... 391
Engine................................................ 392
Rims and tires.................................... 394
Same size tires ............................. 394
Mixed size tires
(E 55 AMG only) ........................... 396
Minispare wheel ........................... 396
Electrical system ............................... 397
Main dimensions ............................... 398
Weights.............................................. 399Fuels, coolants, lubricants etc. .......... 400
Capacities .................................... 400
Engine oils ................................... 403
Engine oil additives ...................... 403
Air conditioning refrigerant .......... 403
Brake fluid.................................... 403
Premium unleaded gasoline ......... 404
Fuel requirements ........................ 404
Gasoline additives ........................ 404
Coolants ...................................... 405
Windshield and headlamp
washer system ............................. 407
Consumer information ....................... 408
Uniform tire quality grading ......... 408
Technical terms............................... 411Index................................................. 417

31 Getting started
Unlocking
Starter switch positionsStarter switch0For removing SmartKey
1Power supply to some electrical con-
sumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.iThe SmartKey can only be removed
from the starter switch with the gear
selector lever in positionP.
!If the SmartKey cannot be turned, the
battery may not be sufficiently
charged.

Check the battery and charge it
if necessary (
page 287).

Get a jump start (
page 378).
To prevent accelerated battery dis-
charge or a completely discharged bat-
tery, always remove the SmartKey from
the starter switch when the engine is
not in operation.

45 Getting started
Driving
Starting difficulties
If the engine does not start as described,
carry out the following steps:
If you are starting the engine with the
SmartKey, turn SmartKey in starter
switch to position0 and repeat starting
procedure.

If you are starting the engine with
KEYLESS-GO: Close any doors that
may be open to allow for better detec-
tion of the SmartKey with
KEYLESS-GO.
Or:
Start the engine with the SmartKey as
radio signals from another source may
be interfering with the SmartKey with
KEYLESS-GO.

Repeat the starting procedure
(page 43). Remember that extended
starting attempts can drain the battery.

Get a jump start (
page 378).If the engine does not start after several
starting attempts, there could be a mal-
function in the engine electronics or in the
fuel supply system.

Notify an authorized Mercedes-Benz
Center.
Parking brake
1Parking brake pedal
2Parking brake release handle

Release the parking brake by pulling on
handle2.
The warning lamp ; (USA only) or
3 (Canada only) in the clock goes
out.Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
SmartKey with KEYLESS-GO* with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Children could release the
parking brake, which could result in an acci-
dent and/or serious injury.

254 Controls in detailUseful featuresRoadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the
audio system mutes and the message
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE
appears in the multifunction
display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after turning the ignition on
(together with the SOS button and the
Information button¡).
See system self-check (
page 251)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.

309 Practical hints
What to do if …
Where will I find ...?
Unlocking / locking in an emergency
Opening / closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Batteries
Jump starting
Towing the vehicle
Fuses

324 Practical hintsWhat to do if …Symbol messagesDisplay symbol
Display messages
Possible cause
Possible solution
#
Undervoltage
Switch off
consumers
The battery has insufficient voltage.

Turn off unnecessary electrical con-
sumers.
Visit workshop!
The battery was charged with a battery
charger or jump started.

Have the battery checked at a service
station.
The battery is no longer charging.
Possible causes:

alternator malfunctioning


broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be oper-
ating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is in-
creased.

Stop immediately and check the
poly-V-belt.
If it is broken:

Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:

Drive immediately to the nearest au-
thorized Mercedes-Benz Center. Ad-
just driving to be consistent with
reduced braking responsiveness.

375 Practical hints
Batteries
Batteries
Your vehicle is equipped with two batter-
ies:

Main battery (battery for starter and
electrical consumers; located in the
trunk).


Auxiliary battery (back-up battery; sta-
bilizes the electrical system if the main
battery is discharged; located in the en-
gine compartment)
The main battery is in the trunk under the
luggage box. Remove the luggage box
(
page 351).
Vehicles with spare wheel1Negative terminal
2Positive terminal
iE55 AMG:
The main battery is located inside the
trunk area at the top instead of to the
right. Warning!
G
Jump starting must only be done using the
main battery in the trunk.
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 287).
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.

378 Practical hintsJump starting
Jump starting
If the battery is discharged, the engine can
be started with jumper cables and the bat-
tery of another vehicle. Observe the follow-
ing:

Jump starting should only be performed
when the engine and catalytic convert-
er are cold.


Do not start the engine if the battery is
frozen. Let the battery thaw out first.


Only jump start from batteries with the
same voltage rating (12 V). Jump start-
ing with a more powerful battery could
damage the vehicle’s electrical system,
which will not be covered by the
Mercedes-Benz Limited Warranty.


Use only jumper cables with sufficient
cross-section and insulated terminal
clamps.


Always make sure the jumper cables
are not on or near pulleys, fans or other
parts that move when the engine is
started or running.
Warning!
G
Failure to follow these directions will cause
damage to the electronic components, and
can lead to a battery explosion and severe
injury or death.
Never lean over batteries while connecting
or jump starting, you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water, and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and very explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking, etc.
Attempting to jump start a frozen battery
can result in it exploding, causing personal
injury.
Read all instructions before proceeding.
!Jump starting may only be performed
on the main battery installed in the
trunk.
Avoid repeated and lengthy starting at-
tempts.
Do not attempt to start the engine us-
ing a battery quick charge unit.
If the engine does not run after several
unsuccessful starting attempts, have it
checked at the nearest authorized
Mercedes-Benz Center.
Excessive unburned fuel generated by
repeated failed starting attempts may
damage the catalytic converter.
Make sure the jumper cables do not
have loose or missing insulation.
Make sure the cable clamps do not
touch any other metal part while the
other end is still attached to a battery.

379 Practical hints
Jump starting
The battery is located in the trunk under-
neath the luggage box (
page 351). Only
jump start the vehicle from the battery in
the trunk.

Make sure the two vehicles do not
touch.

Turn off all electrical consumers.

Apply parking brake.

Shift gear selector lever to positionP.

Connect positive terminals1 and3
of the batteries with the jumper cable.
Clamp cable to charged battery3
first.
1Positive terminal of discharged battery
2Negative terminal of discharged bat-
tery
3Positive terminal of charged battery
4Negative terminal of charged battery
Warning!
G
Keep flames or sparks away from battery.
Do not smoke.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 287).
!Never invert the terminal connections!

380 Practical hintsJump starting
Start engine of the vehicle with the
charged battery and run at idle speed.

Connect negative terminals4 and2
of the batteries with the jumper cable.
Clamp cable to charged battery4
first.

Start the engine of the disabled vehi-
cle.Now you can again turn on the electrical
consumers. Do not turn on the lights under
any circumstances.

Remove the jumper cables first from
negative terminals2 and4 and then
from positive terminals1 and3.
Now you can turn on the lights.

Have the battery checked at the near-
est authorized Mercedes-Benz Center.
iThe message
Malfunction - electric
consumers switched off
may appear
in the instrument cluster. It will disap-
pear as soon as the battery is suffi-
ciently charged.
!Do not tow-start the vehicle.