operator MERCEDES-BENZ E500 2004 W211 Owner's Manual

Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Furthermore, it exemplifies your
desire to own an automobile that will be as
easy as possible to operate and provide
years of service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
as well as your and your passengers' safe-
ty, we ask you to make a small investment
of time:


Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.


Please follow the recommendations
contained in this manual. They are de-
signed to assist you with the operation
of your Mercedes-Benz.


Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey ......... 30
Unlocking with KEYLESS-GO*......... 32
Adjusting .............................................. 34
Seats .............................................. 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts ................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 47
Turn signals and high beam ............ 47
Windshield wipers ........................... 48
Problems while driving.................... 50
Parking and locking .............................. 51
Parking brake ................................. 51
Switching off headlamps................. 52
Turning off engine ........................... 52

10 IntroductionOperator’s Manual
Operator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
C e n t e r w i l l b e g l a d t o i n f o r m y o u o f c o r r e c t
care and operating procedures.
The Operator’s Manual and Service Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:

New Car Limited Warranty


Emission System Warranty


Emission Performance Warranty


California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only)


State Warranty Enforcement Laws
(Lemon Laws)

11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and / or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approximately 29 000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs: (1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram Brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

13 Introduction
Operator’s Manual
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:

service facilities or replacement parts
may not be readily available,


unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,


gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.Certain Mercedes-Benz models are avail-
able for delivery in Europe under our Euro-
pean Delivery Program. For details, consult
your authorized Mercedes-Benz Center or
write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
849 Eglinton Avenue East
Toronto, Ontario M4G 2L5

14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For easy
access, each section has its own reference
color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

15 Introduction
Symbols
Symbols
The following symbols are found in this
Operator’s Manual:
* Optional equipment is identified
with an asterisk. Since standard
equipment varies between models,
the descriptions and illustrations in
this manual may differ slightly from
the actual equipment of your vehi-
cle.

This symbol points to instructions for
you to follow.

A number of these symbols appearing
in succession indicates a multiple-step
procedure.
 Page This symbol tells you where to
look for further information on a
topic.
This continuation symbol marks
an interrupted procedure which
will be continued on the next
page.
-> In the glossary of technical
terms, this symbol is used to in-
dicate cross-references to term
definitions.
DISPLAY
Words appearing in the multi-
function display are printed in
the type shown here.
Warning!
G
Warning notices draw your attention to haz-
ards that may endanger your health or life,
or the health or life of others.!Highlights hazards that may result in
damage to your vehicle.iHelpful hints or further information you
may find useful.

58 Safety and SecurityOccupant safety

Adjust the driver seat as far as possible
rearward, still permitting proper opera-
tion of vehicle controls. The distance
from the center of the driver’s breast-
bone to the center of the airbag cover on
the steering wheel must be at least 10 in
(25 cm) or more. You should be able to
accomplish this by a combination of ad-
justments to the seat and steering
wheel. If you have any problems, please
see your authorized Mercedes-Benz
Center.


Do not lean with your head or chest
close to the steering wheel or dash-
board.


Keep hands on the outside of steering
wheel rim. Placing hands and arms in-
side the rim can increase the risk and
potential severity of hand/arm injury
when driver front airbag inflates.


Adjust the front passenger seat as far as
possible rearward from the dashboard
when the seat is occupied.


Occupants, especially children, should
never lean their heads in the area of the
door where the side airbag inflates. This
could result in serious injuries or death
should the airbag be triggered. Always
sit upright, properly use the seat belts
and appropriate size infant or child re-
straint system.


Children 12 years old and under must
never ride in the front seat, except in a
Mercedes-Benz authorized
BabySmart
TM compatible child seat,
which operates with the BabySmart
TM
system installed in the vehicle to deacti-
vate the passenger front airbag when it
is properly installed. Otherwise they will
be struck by the airbag when it inflates
in a crash. If this happens, serious or fa-
tal injury will result.
Failure to follow these instructions can re-
sult in severe injuries to you or other occu-
pants.
If you sell your vehicle you are responsible
to make the buyer aware of these points. Be
sure to give the buyer this Operator’s Manu-
al.
Warning!
G
Accident research shows that the safest
place for children in an automobile is in the
rear seat. Should you choose to place a child
12 years old or under in the passenger front
seat of your vehicle, you must properly use
a BabySmart
TM child restraint which will
turn off the passenger front airbag.
BabySmart
TM will not, however, turn off any
side impact airbag.
It should be noted that with respect to both
front and rear side impact airbags there is a
possibility for a side airbag related injury if
occupants, especially children, are not prop-
erly seated or restrained when next to a side
airbag which needs to deploy rapidly in a
side impact in order to do its job.


60 Safety and SecurityOccupant safetySafety guidelines for the seat belt,
emergency tensioning device and
airbag
When you sell your vehicle we strongly
urge you to give notice to the subsequent
owner that it is equipped with an SRS by
alerting them to the applicable section in
the Operator’s Manual.Warning!
G


Damaged seat belts or belts that were
highly stressed in an accident must be
replaced and their anchoring points
must also be checked. Use only belts in-
stalled or supplied by an authorized
Mercedes-Benz Center.


Airbags and emergency tensioning de-
vices (ETDs) are designed to function on
a one-time-only basis. An airbag or ETD
that was activated must be replaced.


Do not pass belts over sharp edges.
They could tear.


Do not make any modification that could
change the effectiveness of the belts.


No modifications of any kind may be
made to any components or wiring of
the SRS. This includes changing or re-
moving any component or part of the
SRS, the installation of additional trim
material, badges etc. over the steering
wheel hub, front passenger airbag cov-
er, door trim panels, or door frame
trims, and installation of additional elec-
trical/electronic equipment on or near
SRS components and wiring. Keep area
between airbags and occupants free
from objects (e.g. packages, purses,
umbrellas, etc.).


Do n o t h a ng i te ms su ch as c o at ha n ger s
from the coat hooks or handles over the
door. These items may turn into projec-
tiles and cause head and other injuries
when curtain airbag is deployed.


An airbag system component within the
steering wheel gets hot after the airbag
has inflated. Do not touch.


Improper work on the system, including
incorrect installation and removal, can
lead to possible injury through an unin-
tended activation of the SRS.


In addition, through improper work
there is a risk of rendering the SRS inop-
erative or causing unintended airbag de-
ployment. Work on the SRS must
therefore only be performed by qualified
technicians. Contact your authorized
Mercedes-Benz Center.


For your protection and the protection
of others, when scrapping the airbag
unit or emergency tensioning device,
our safety instructions must be fol-
lowed. These instructions are available
from your authorized Mercedes-Benz
Center.


Given the considerable deployment
speed and the textile structure of the
airbags, there is the possibility of abra-
sions or other injuries resulting from air-
bag deployment.