port MERCEDES-BENZ E500 2004 W211 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey ......... 30
Unlocking with KEYLESS-GO*......... 32
Adjusting .............................................. 34
Seats .............................................. 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts ................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 47
Turn signals and high beam ............ 47
Windshield wipers ........................... 48
Problems while driving.................... 50
Parking and locking .............................. 51
Parking brake ................................. 51
Switching off headlamps................. 52
Turning off engine ........................... 52

Contents
At the gas station .............................. 278
Check regularly and before
a long trip..................................... 279
Engine compartment ......................... 281
Hood ............................................ 281
Engine oil ..................................... 282
Transmission fluid level ................ 285
Coolant level ................................ 285
Battery ......................................... 287
Windshield washer system and
headlamp cleaning system* ......... 288
Tires and wheels ................................ 289
Important guidelines .................... 289
Life of tire..................................... 290
Direction of rotation ..................... 290
Checking tire inflation pressure ... 290
Rotating wheels ........................... 293Winter driving ..................................... 295
Winter tires ................................... 295
Block heater* (Canada only) ......... 296
Snow chains.................................. 296
Maintenance....................................... 297
Flexible Service System PLUS
(FSS PLUS).................................... 297
Clearing the service indicator ....... 298
Service term exceeded ................. 298
Calling up the service indicator..... 298
Resetting the service indicator ..... 298
Setting the date for special
works ............................................ 300
Calling up the service data
information ................................... 301
Vehicle care........................................ 302
Cleaning and care of vehicle ......... 302
Practical hints.................................. 309
What to do if … ................................... 310
Lamps in instrument cluster ......... 310
Lamp in center console ................ 317
Messages in the display................ 318
Where will I find ...? ............................ 350
First aid kit.................................... 350
Vehicles with TIREFIT kit
(E 55 AMG) ................................... 350
Spare wheel .................................. 350
Luggage box ................................. 351
Vehicle tool kit.............................. 352
Unlocking / locking in an emergency .. 353
Unlocking the vehicle ................... 353
Locking the vehicle ....................... 354
Changing batteries in the
SmartKey/ SmartKey with
KEYLESS-GO* ............................... 355
Fuel filler flap emergency release . 357
Manually unlocking the
transmission selector lever ........... 357
Opening / closing in an emergency..... 358
Sliding / pop-up roof* or panorama
sliding / pop-up roof* .................... 358

10 IntroductionOperator’s Manual
Operator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
C e n t e r w i l l b e g l a d t o i n f o r m y o u o f c o r r e c t
care and operating procedures.
The Operator’s Manual and Service Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:

New Car Limited Warranty


Emission System Warranty


Emission Performance Warranty


California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only)


State Warranty Enforcement Laws
(Lemon Laws)

11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and / or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approximately 29 000 km)
on the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs: (1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.

14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For easy
access, each section has its own reference
color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

18 IntroductionReporting safety defects
Reporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966.”Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.

36 Getting startedAdjustingSeat cushion tilt
Press the switch up or down in the di-
rection of arrow3 until your upper
legs are lightly supported.
Backrest tilt

Press the switch forward or backward
in the direction of arrow5 until your
arms are slightly angled when holding
the steering wheel.
Seat height

Press the switch up or down in the di-
rection of arrow2.Head restraint height

Press the switch up or down in the di-
rection of arrow5.Head restraint tilt
Manually adjust the angle of the head re-
straint.

Push or pull on the lower edge of the
head restraint cushion.
More information on seats can be found in
the “Controls in detail” section
(
page 108).
Warning!
G
For your protection, drive only with properly
positioned head restraints.
Adjust head restraint so that the center of
the head restraint supports the back of the
head at eye level. This will reduce the poten-
tial for injury to the head and neck in the
event of an accident or similar situation.
Do not drive the vehicle without the seat
head restraints. Head restraints are intend-
ed to help reduce injuries during an acci-
dent.

42 Getting startedDriving
Pull the seat belt smoothly from the
seat belt outlet.

Place the belt over your shoulder.

Push latch plate2 into buckle3 until
it clicks.

If necessary, tighten the lap portion to
a snug fit by pulling shoulder portion
up.
Belt outlet height adjustment
1Release button

Press release button1 and move the
seat belt height adjuster upward or
downward.Proper use of seat belts


Do not twist the belt when fastening.


Adjust seat belt so that the shoulder
portion is located as close as possible
to the middle of the shoulder (it should
not touch the neck or pass under the
arm).


Position the lap belt as low as possible
on your hips (over hip joint) and not
across the abdomen.


Place the seat backrest in a nearly up-
right position.


Never use a seat belt for more than one
person at a time.


Do not fasten a seat belt around a per-
son and another object at the same
time.


Check your seat belt during travel to
ensure that it is properly positioned.


Ensure that the seat belt is always fit-
ted snugly. You should avoid wearing
bulky clothing, such as winter coats,
when traveling in the vehicle.

51 Getting started
Parking and locking
Parking and locking
You have now completed your first drive.
You have properly stopped and parked
your vehicle. End your drive as follows.
Parking brake
1Parking brake
2Release handle
Step firmly on parking brake1.
When the engine is running, the warn-
ing lamp ; (USA only) or 3
(Canada only) in the instrument cluster
will be illuminated.
Warning!
G
Wait until the vehicle is stationary before re-
moving the SmartKey from the starter
switch. The vehicle cannot be steered when
the SmartKey is removed.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP.


Slowly release brake pedal.


When parked on an incline, turn front
wheel towards the road curb.


Turn the SmartKey to starter switch
position0 and remove, or press
start- / stop button (vehicles with KEY-
LESS-GO*).


Take the SmartKey or the SmartKey with
KEYLESS-GO* and lock vehicle when
leaving.

56 Safety and SecurityOccupant safety
Occupant safetyIn this section you will learn the most im-
portant facts about the restraint systems
of the vehicle.
The restraint systems are

Seat belts


Emergency tensioning device


Airbags


Child seats


Child seat recognition


Lower anchors and tethers for children
(LATCH)
As independent systems, their protective
effects work in conjunction with each oth-
er.The 1 indicator lamp in the instrument
cluster comes on


for about four seconds when you turn
the SmartKey in the starter switch to
position1 or press the KEYLESS-GO*
start/stop button once. It then goes
out briefly, comes on again and re-
mains lit until you start the engine.


for about four seconds when you start
the engine by turning the SmartKey or
pressing the KEYLESS-GO* start/stop
button.The restraint systems are fully operational
if the 1 indicator lamp is not lit when
the engine is running.
A malfunction in the system has been de-
tected if the 1 indicator lamp:


fails to go out after approximately four
seconds


does not come on at all


comes on after the engine was started
or while driving
For safety reasons, we strongly recom-
mend that you visit an authorized
Mercedes-Benz Center immediately to
have the system checked.
More information can be found in the
“Practical hints” section (
page 316).
iFor information on infants and children
traveling with you in the vehicle and re-
straint systems for infants and chil-
dren, see “Children in the vehicle”
(page 65).
iThe 1 indicator lamp comes on and
remains lit if the SmartKey is turned to
position2 and left there or the
KEYLESS-GO* start/stop button is
pressed twice. The indicator lamp will
go out when you start the engine.