air condition MERCEDES-BENZ E550 4MATIC 2011 W212 Owner's Guide

ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp lights up
while the engine is
running and the coolant
temperature gauge is
at the start of the scale.The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.?
The red coolant
warning lamp comes on
while the engine is
running.The coolant level is too low.
If the coolant level is correct, the airflow to the radiator may be
blocked or the electric radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add the coolant ( Y page 311).
Observe the warning notes.XIf the coolant needs adding more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the radiator is not blocked, e.g.
by snow, slush or ice.XAt coolant temperatures below 248 ‡ (120 †), continue driving
to the next qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.?
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.The coolant has exceeded a temperature of 248 ‡ (120 †). The
airflow to the radiator may be blocked or the coolant level may be
too low.
The engine is not being cooled sufficiently and may be damaged.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.GWarning
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
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TiresProblemPossible causes/consequences and M Solutionsh
USA only:
The yellow combination
low tire pressure
warning lamp/TPMS
malfunction warning
lamp is lit.
Canada only:
The yellow low tire
pressure warning lamp
for the TPMS is lit.GRisk of accident
The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XObserve the additional display messages in the multifunction
display.XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 357).XIf necessary, change a wheel ( Y page 367).h
USA only:
The yellow combination
low tire pressure
warning lamp/TPMS
malfunction warning
lamp flashes for sixty
seconds and then
remains lit.The tire pressure monitor is faulty.XObserve the additional display messages in the multifunction
display.XVisit a qualified specialist workshop.GWarning
Each tire, including the spare tire (if there is one), should be inspected at least every two weeks
when they are cold and pumped to the pressure recommended by the vehicle manufacturer (see
the tire and load data label on the B-pillar on the driver's side or the tire pressure table on the
inside of the fuel filler flap of your vehicle, if there is one). If your vehicle has tires which are a
different size to those on the tire and load data label or those specified in the tire pressure table,
if there is one, you should determine the correct tire pressure for these tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitor (TPMS).
An indicator lamp lights up if one or more of your tires are significantly underinflated. Accordingly,
when the low tire pressure indicator lamp lights up, you should stop and check your tires as soon
as possible, and inflate them to the proper pressure. Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire failure.
An excessively low tire pressure also increases fuel consumption, reduces the service life of the
tires and may impair the driving and braking characteristics of the vehicle. Please note that the
TPMS is not a substitute for proper tire maintenance and it is the driver's responsibility to maintain
correct tire pressure, even if underinflation has not reached the level at which the low tire
pressure indicator lamp of the TPMS lights up.
USA only:
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cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop immediately, e.g. an
authorized Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the
painted surface, paint care products should
be used that have been approved and
recommended by Mercedes-Benz. This is the
case approximately every three to five
months, depending on climatic conditions
and the care product used.
If dirt has entered the paint surface or the
paintwork has become dull, a paint cleaner
should be used that has been approved and
recommended by Mercedes-Benz.
Never use such care products in direct
sunlight or on a hot hood.
XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
! Never polish the vehicle. Polishing causes
the finish to shine.
! Do not use paintwork cleaner, grinding or
polishing products or gloss preservers such
as wax. These products are only suitable for
high-gloss surfaces. Using them on
vehicles with matte paintwork can cause
severe damage to the surface (shiny,
mottled patches).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.316CareMaintenance and care
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recommended that you additionally equip
your vehicle with the TIREFIT kit if you
mount tires that do not feature run-flat
properties, e.g. winter tires. You can obtain
a TIREFIT kit from an authorized Mercedes-
Benz Center, for example.
XVehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 191).
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.
XMove the selector lever/DIRECT SELECT
lever to P.
XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the key from the ignition lock.
XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 150).
XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they get out of the vehicle.
XMake sure that no one is near the danger
area whilst a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
XGet out of the vehicle. Pay attention to
traffic conditions when doing so.
XClose the driver's door.TIREFIT kit
Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tire tread.
You can use TIREFIT at outside temperatures
down to -4 ‡ (-20 †).
GWarning
TIREFIT is a limited repair device. TIREFIT
cannot be used for cuts or punctures larger
than approximately 0.16 in (4 mm) and tire
damage caused by driving with extremely low
tire inflation pressure, or on a flat tire, or a
damaged wheel.
Do not drive the vehicle under such
circumstances.
Contact the nearest authorized Mercedes-
Benz Center for assistance or call roadside
assistance.
XDo not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
XRemove the TIREFIT kit, the accompanying
"max. 80 km/h" sticker and the electric air
pump from the stowage well underneath
the trunk/trunk floor (Y page 324).
XAffix part : of the sticker within the
driver's field of vision.
XAffix part ; of the sticker near the valve
on the wheel with the defective tire.
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Rcheck the tire for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is installed on the tire
valve.
Tire pressures that are too low have a
negative effect on vehicle safety, which could
lead you to cause an accident.
Only correct tire pressures when the tires are
cold. The tires are cold when the vehicle has
been parked for at least three hours or driven
for less than 1 mile (1.6 km). The tire
temperature changes depending on the
outside temperature, the vehicle speed and
the tire load. If the tire temperature changes
by 18 ‡ (10 †), the tire pressure changes by
approximately 10 kPa (0.1 bar/1.5 psi). Take
this into account when checking the pressure
of warm tires and only correct the tire
pressure if it is too low for the current
operating conditions. If you check the tire
pressure when the tires are warm, the reading
will be higher than if the tires were cold. This
is normal. Do not reduce the tire pressure to
the value specified for cold tires. The tire
pressure would otherwise be too low.
Observe the recommended tire pressure
specifications for cold tires on the Tire and
Loading Information placard on the B-pillar on
the driver's side.
i The specifications given on the following
Tire and Loading Information placard are
examples. Tire pressure specifications are
vehicle-specific and may deviate from the
data shown here. The tire pressure
specifications for your vehicle can be found
on the Tire and Loading Information placard
of your vehicle.
You will find recommended tire pressure
specifications : for cold tires and for a fully
loaded vehicle on the Tire and Loading
Information placard. The tire pressure
specifications apply to tires which are
installed at the factory.
Important notes on tire pressures
GWarning
If the tire pressure drops repeatedly, check
the tires for punctures from foreign objects
and/or whether air is leaking from the valves
or from around the rim.
The temperature and pressure of the tires
increase when the vehicle is in motion. This
is dependent on the driving speed and the
load.
If you wish to drive at high speeds of
100 mph (160 km/h) or higher when this is
allowed, use the tire pressure table on the
inside of the fuel filler flap to set the correct
tire pressures when the wheels are cold. If the
tire pressure is not set correctly, this can lead
to an excessive build up of heat and a sudden
loss of pressure.
For more information, contact a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
i Ride comfort may be affected if the tire
pressure is adjusted to the recommended
value for speeds of over
100 mph(160 km/h).
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Increased vehicle weight due to
optional equipment
This is the combined weight of all standard
and optional equipment available for the
vehicle, regardless of whether it is actually
installed on the vehicle or not.
Wheel rim
This is the part of the wheel on which the tire
is mounted.
GAWR (Gross Axle Weight Rating)
The GAWR is the maximum gross axle weight
rating. The actual load on an axle must never
exceed the gross axle weight rating. The
gross axle weight rating can be found on the
vehicle identification plate on the B-pillar on
the driver's side.
Speed index
The speed index is part of the tire
identification. It specifies the speed range for
which the tire is approved. Specifies the
speed range for which the tire is approved.
GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight
of the vehicle including fuel, tools, the spare
wheel, accessories installed, occupants,
luggage and the drawbar noseweight if
applicable. The gross vehicle weight must not
exceed the gross vehicle weight rating GVWR
as specified on the vehicle identification plate
on the B-pillar on the driver's side.
GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permissible gross
weight of a fully loaded vehicle (the weight of
the vehicle including all accessories,
occupants, fuel, luggage and the drawbar
noseweight if applicable). The gross vehicle
weight rating is specified on the vehicle
identification plate on the B-pillar on the
driver's side.
Maximum loaded vehicle weight
The maximum weight is the sum of the
unladen weight of the vehicle, the weight of
the accessories, the maximum load and the
weight of the optional equipment installed at
the factory.
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa is the
equivalent of 1 psi. Another unit for tire
pressure is bar. 100 kilopascal (kPa) is the
equivalent of 1 bar.
Load index
In addition to the load bearing index, the load
index may also be imprinted on the sidewall
of the tire. This specifies the load bearing
capacity more precisely.
Unladen weight
The weight of a vehicle with standard
equipment including the maximum capacity
of fuel, oil and coolant. It also includes the air-
conditioning system and optional equipment
if these are installed on the vehicle, but does
not include passengers or luggage.
Maximum tire load
The maximum tire load in kilograms or
pounds is the maximum weight for which a
tire is approved.
372Definitions for tires and loadingTires and wheels
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 385).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
384WarrantyTechnical data
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Vehicle modelCapacityFuel, coolant,
lubricants etc.AdBlue ®
tankE 350 BlueTEC6.5 US gal. (24.5 l)AdBlue ®
in
accordance with
ISO 22241Air-
conditioning
systemAll models—Refrigerant R134a
and special PAG
lubricant (never
R 12)Windshield/
headlamp
cleaning
systemAll models except
E 350 BlueTEC6.3 US qt (6.0 l)MB windshield
washer
concentrate 51
( Y page 393)
Mixing ratio for
washer fluid
( Y page 393)E 350 BlueTEC3.7 US qt (3.5 l)Fuel
Important safety notesGWarning!
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
Premium-grade unleaded gasoline
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline must be used.
If premium-grade unleaded gasoline is
unavailable and regular gasoline is used,
observe the following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and add the
rest as soon as possible with premium-
grade unleaded gasoline.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R when the vehicle is carrying a light cargo,
e.g. two passengers without luggage, do
not allow the engine to rev above
3000 rpm.
R when the vehicle is fully loaded or being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 2
/ 3 of the pedal travel.
Fuel requirements
Gasoline engines
Use only premium-grade unleaded gasoline.
The octane number should be at least 91.
Details can be found on the gas pump. The
51 Mixed with water or premixed washer fluid with antifreeze protection.388Service products and capacitiesTechnical data
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Refrigerant of the air-conditioning
system
The air-conditioning system is filled with
R134a refrigerant and a special PAG
lubricant.
! Never use refrigerant R 12 (CFC) or
mineral lubricants. Otherwise, you could
damage the air-conditioning system.
Brake fluid
GWarning!
The brake fluid constantly absorbs moisture
from the air; this lowers its boiling point.
If the boiling point of the brake fluid is too low,
vapor pockets may form in the brake system
when the brakes are applied hard (e.g. when
driving downhill). This would impair braking
efficiency.
You should have the brake fluid renewed at
regular intervals. The brake fluid change
intervals can be found in the Service Booklet.
Only use brake fluid approved by Mercedes-
Benz. Information about approved brake
fluids can be obtained from any authorized
Mercedes-Benz Center.
Coolant
Important safety notes
The coolant is a mixture of water and
antifreeze/corrosion inhibitor. It performs
the following tasks:
R anti-corrosion protection
R antifreeze protection
R raising the boiling point
The cooling system is filled with coolant at the
factory which contains antifreeze/corrosion
inhibitor that ensures protection down to
approximately -35 ‡ (-37 †).
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants and on
filling can be found in the Mercedes-Benz
Specifications for Service Products, MB
Approval 310.1, e.g. on the Internet at
http://bevo.mercedes-benz.com . You
can also consult an authorized Mercedes-
Benz Center.
! Always use a suitable coolant mixture,
even in countries where high temperatures
prevail.
Otherwise, the cooling system will not be
sufficiently protected from corrosion, and
the boiling point will be too low.
If the coolant has antifreeze protection down
to -35 ‡ (-37 †), the boiling point of the
coolant in the pressurized system is
approximately 266 ‡ (130 †).
Your vehicle has a range of aluminum
components. Use of aluminum components
in the engine make it necessary to specifically
match the antifreeze/corrosion inhibitor in
these systems in order to protect the
aluminum parts. Using other antifreeze/
corrosion inhibitors without these
characteristics affects the service life.
The coolant must be used throughout the year
in order to maintain the necessary corrosion
protection and provide protection from
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