ad blue MERCEDES-BENZ E550 4MATIC 2011 W212 Owner's Manual

Symbols
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In this Operator's Manual you will find the
following symbols:GWarning
Warning notices draw your attention to
hazards that endanger your health or life, or
the health or life of others.
! Warning notices draw your attention to
hazards that could cause damage to your
vehicle.
i Practical tips or other information that
could be helpful to you.
XThis symbol indicates instructions
that you must follow.XA number of these symbols
appearing in succession indicates
instructions with several steps.Y pageThis symbol tells you where to look
for further information on a topic.YYThis symbol marks a warning or
procedure which is continued on
the next page.DisplayText in the multifunction display/
COMAND display.BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 2

1, 2, 3 ...
115 V socket ...................................... 294
12 V socket ........................................ 292
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 193
A
ABS (Anti-lock Braking System) Display message ............................ 241
Function/notes ................................ 65
Warning lamp ................................. 265
Accident (notes) ................................ 323
Active Blind Spot Assist Display message ............................ 252
Function/information ....................209
Active Driving Assistance package . 208
Active Lane Keeping Assist Display message ............................ 251
Function/information ....................211
Active light function (display
message) ............................................ 245
Active multicontour seat .................. 107
Active service system see Service interval display
ADAPTIVE BRAKE ................................. 71
Adaptive Highbeam Assist Display message ............................ 246
Switching on/off ........................... 121
Switching on/off (on-board
computer) ...................................... 230
AdBlue ®
Adding ........................................... 167
Display message ............................ 249
Air bags
Display message ............................ 239
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Pelvis air bag ................................... 42
Safety guidelines ............................. 37
Side impact air bag ..........................41
Window curtain air bag ....................43
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 138
Air distribution
Setting ........................................... 140
Air filter (display message) .............. 249
Airflow Setting ........................................... 141
AIRMATIC
Function/notes ............................. 191
Suspension tuning .........................192
Vehicle level .................................. 191
AIRMATIC (display message) ............ 250
AIRMATIC (E 550 and E 550
4MATIC) .............................................. 191
Air nozzles see Air vents .................................. 144
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................143
Air vents ............................................. 144
Glove box ....................................... 144
Important safety information .........144
Rear ............................................... 145
Setting the center air vents ...........144
Setting the side air vents ...............144
Alarm system
see ATA
Alertness Assistant
see ATTENTION ASSIST
Ambient lighting (on-board
computer) .......................................... 230
AMG menu (on-board computer) ..... 221
AMG Ride Control sports
suspension (E 63 AMG) ..................... 192
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........744IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 4

Ashtray ............................................... 291
Assistance menu (on-board
computer) .......................................... 227
ATA (Anti-Theft Alarm system) Activating/deactivating ...................74
Function ........................................... 74
Switching off the alarm ....................74
ATTENTION ASSIST
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 250
Function/notes ............................. 201
Audio menu (on-board computer) .... 225
AUTO lights see Light sensor
Automatic car wash .......................... 314
Automatic lane recognition
system see Lane Keeping Assist ................229
Automatic transmission
DIRECT SELECT lever .....................155
Display message ............................ 258
Driving tips .................................... 157
Emergency running mode ..............162
Kickdown ....................................... 158
Malfunction .................................... 162
Program selector button ................158
Pulling away ................................... 151
Selector lever ................................ 154
Starting .......................................... 151
B
Backrest (display message) ............. 259
Bag hook ............................................ 281
BAS (Brake Assist System) ................. 66
BAS PLUS (Brake Assist System
Plus*) .................................................... 66
Battery Charging ........................................ 340
Checking (SmartKey) .......................80
Display message ............................ 248
Important safety guidelines
(SmartKey) ....................................... 80
Jump-starting ................................. 341
Replacing (SmartKey) ......................80
Safety notes .................................. 338
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 252
Function/notes ............................. 205
BlueTEC
AdBlue ®
......................................... 390
Adding AdBlue ®
............................. 167
Bottle holder ...................................... 289
Brake fluid Notes ............................................. 392
Brake fluid level ................................ 312
Brake lamp (display message) ......... 244
Brakes ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) .........................392
Display message ............................ 242
High-performance brake system ....174
Important safety notes ..................173
Maintenance .................................. 174
Parking brake ................................ 170
Warning lamp ................................. 263
Breakdown
see Accident (notes)
see Flat tire
Bulb
Infrared light .................................. 127
Bulbs
High-beam headlamps ...................126
Low-beam headlamps ....................126
Overview ........................................ 125
Parking lamps ................................ 126
Standing lamps (front) ...................126
Turn signals (front) ......................... 127
C
CAC (Customer Assistance Center) .........23
California
Important notice for retail
customers and lessees ....................21
Calling up a malfunction
see Display messages
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Service interval display .................... 313
Displaying a service message (on-
board computer) ............................ 313
Service menu (on-board computer) . 229
Service products
AdBlue ®
special additives ..............390
Brake fluid ..................................... 392
Capacities ...................................... 387
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes ..................386
Notes ............................................. 386
Refrigerant (air-conditioning
system) .......................................... 392
Washer fluid ................................... 393
Settings
Factory (on-board computer) .........233
On-board computer .......................229
SETUP (on-board computer) ............. 221
Shift ranges ....................................... 159
Showing the distance display (on-
board computer) ............................... 227
Side impact air bag ............................. 41
Side marker lamp (display
message) ............................................ 245
Side windows Convenience closing feature ............93
Convenience opening feature ..........93
Important safety information ...........91
Opening/closing .............................. 92
Resetting ......................................... 94
Troubleshooting ............................... 94
Skibag ................................................ 276
Sliding sunroof Important safety information ...........95
Troubleshooting ............................... 99
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .................76, 80
Convenience closing feature ............93
Convenience opening feature ..........93
Display message ............................ 260Important safety notes ....................76
Malfunction ...................................... 82
Starting the engine ........................151
Snow chains ...................................... 176
Socket ................................................ 292
Dashboard ..................................... 293
Rear compartment .........................293
SOS
see mbrace
Spare wheel
Notes/data .................................... 380
Storage location ............................ 325
Stowing .......................................... 326
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 220
Segments ...................................... 217
Setting the unit (on-board
computer) ...................................... 229
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 69
Warning lamp ................................. 266
SRS (Supplemental Restraint
System) Display message ............................ 237
Introduction ..................................... 36
Warning lamp ................................. 267
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 220
Starting the engine Important safety notes ..................151
Station
see Radio
Steering (display message) .............. 260
Steering wheel Adjusting (electrically) ...................111
Buttons (on-board computer) ......... 217
Cleaning ......................................... 319
Important safety notes ..................111
Memory function (storing
settings) ......................................... 111
Steering wheel heating ..................112
Storing settings (memory
function) ........................................ 115Index15BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 15

Steering wheel heatingIndicator lamp (Malfunction) ..........112
Steering wheel paddle shifters ........ 159
Stowage compartments Armrest (under) ............................. 275
Glove box ....................................... 274
Stowage space
Center console .............................. 275
Cup holders ................................... 288
Important safety information .........274
Stowage well
Trunk floor (under) .........................285
Submenu (on-board computer)
Convenience .................................. 232
Factory setting ............................... 233
Instrument cluster .........................229
Lights ............................................. 230
Standard display ............................ 220
Vehicle ........................................... 231
Summer opening
see Convenience opening feature
Sun visor ............................................ 289
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 231
Suspension tuning ............................ 192
SETUP (on-board computer) ..........221
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 217
Tailgate Display message ............................ 259
Emergency unlocking .......................91
Limiting the opening angle ...............90
Tail lamps (Display message) ........... 244
Tank content Fuel gauge ....................................... 28
Technical data ................................... 384
E 350 ............................................. 393
E 350 4MATIC ................................ 394
E 350 BlueTEC ............................... 393
E 550 ............................................. 394
E 550 4MATIC ................................ 395
E 63 AMG ...................................... 395
Tires/wheels ................................. 374
TELEAID
Call priority .................................... 299
Display message ............................ 235
Downloading destinations
(COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes ..................295
Locating a stolen vehicle ...............300
MB info call button ........................298
Remote vehicle locking ..................300
Roadside Assistance button ..........297
Self-test ......................................... 295
System .......................................... 295
Vehicle remote unlocking ..............299
Telephone
Accepting a call ............................. 227
Display message ............................ 260
Menu (on-board computer) ............226
Number from the phone book ........ 227
Redialing ........................................ 227
Rejecting/ending a call .................227
Telephone compartment .................. 275
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 285
Temperature Coolant .......................................... 216
Coolant (on-board computer) ......... 221
Engine oil (on-board computer) ...... 221
Outside temperature ...................... 217
Setting ........................................... 139
Theft deterrent locking system
Immobilizer ...................................... 73
Through-loading ................................ 278
Through-loading feature ................... 278
Tilt/sliding sunroof Opening/closing .............................. 97
Resetting ......................................... 97
Timer (on-board computer) .............. 222
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 327
Tire pressure Calling up (on-board computer) .....357
Checking manually ........................355
Display message ............................ 255
Maximum ....................................... 360
Notes ............................................. 353
Not reached (TIREFIT) ....................33016IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 16

Problems with the seat heating
The seat heating has switched itself off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
iIf the battery voltage is too low, the seat
ventilation may switch off.
XMake sure that the key is in position 2 in
the ignition lock.
XTo switch on: press button : repeatedly
until the desired ventilation level is set.
iYou can open the side windows and the
tilt/sliding sunroof with the key
(Y page 93). The seat ventilation of the
driver's seat automatically switches to the
highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
The seat ventilation has switched itself off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWarning!
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
:To adjust the steering wheel height;To adjust the steering wheel position
(fore-and-aft adjustment)
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ProblemPossible causes/consequences and M SolutionsThe fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 164).XConsult a qualified specialist workshop.The engine will not
start.The fuel tank of a vehicle with a diesel engine has been run
completely dry.XRefuel the vehicle with at least 5.3 US qt (5 liters) of diesel.XTurn the ignition on for at least 10 seconds ( Y page 149).XStart the engine continuously for up to 10 seconds until it runs
smoothly.
orXStart the engine via the touch-start function. To do this, turn the
Smartkey to position 3 ( Y page 149) in the ignition lock and then
release it immediately.
If the engine does not start:
XTurn the ignition on again for approximately 10 seconds
( Y page 149).XStart the engine again continuously for up to 10 seconds until
it runs smoothly.
orXStart the engine again via the touch-start function.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.DEF
Important notes on use
BlueTEC exhaust gas aftertreatment 19
must
be operated with AdBlue ®
reducing agent in
order to function properly. Adding AdBlue ®
is
one of the tasks performed during
maintenance. Under normal operating
conditions, a tank of AdBlue ®
lasts until the
next service due date.
When the AdBlue ®
supply has almost run out,
the Check Additive See Operator's
Manual message is shown in the
multifunction display.
When the AdBlue ®
supply sinks to a minimum
level, the Remaining Starts: 20 message
is shown in the multifunction display.
i When the Remaining Starts: 20
message is shown in the multifunction
display, you can start the engine 20 more
times. If AdBlue ®
is not topped up, it is then
not possible to start the engine again. Top
up the AdBlue ®
tank with approximately
1 gallon (3.8 l) AdBlue ®
or have the
AdBlue ®
tank refilled at a qualified19 Only on BlueTEC vehicles.Refueling167Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 167Z

specialist workshop, e.g. an authorized
Mercedes-Benz Center.
Use the special AdBlue ®
refill bottle when
adding between maintenance intervals. For
more information, please contact an
authorized Mercedes-Benz Center or
Roadside Assistance if applicable
( Y page 21).
Further information about BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center.
Adding AdBlue ®GWarning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
that complies with
ISO 22241. Do not add any special
additives to AdBlue ®
and do not thin
AdBlue ®
with water. This could destroy the
BlueTEC exhaust gas aftertreatment.
! Rinse surfaces that have come into
contact with AdBlue ®
immediately with
water or remove AdBlue ®
using a damp
cloth and cold water. If the AdBlue ®
has
already crystallized, use a sponge and cold
water to clean it. AdBlue ®
residues
crystallize after time and contaminate the
affected surfaces.
! AdBlue ®
is not a additive and must not be
added to the diesel tank. If AdBlue ®
is
added to the diesel tank this could damage
the engine.
i If you are adding between maintenance
intervals, add approximately 1 gallon (3.8 l)
of AdBlue ®
to the AdBlue ®
tank. 1 gallon
(3.8 l) of AdBlue ®
is approximately
2 AdBlue ®
refill bottles.
Further information about
AdBlue ®
(Y page 390).
The AdBlue ®
filler neck is under the trunk
floor.XSwitch off the ignition.XOpen the trunk.XLift the trunk floor ( Y page 285).XTurn AdBlue ®
cap : anti-clockwise and
remove it.168RefuelingDriving and parking
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XUnscrew the covering cap from AdBlue®
refill bottle =.XPlace AdBlue ®
refill bottle = on the filler
neck as shown and screw on clockwise
hand-tight.
! Only screw on the AdBlue ®
refill bottle
hand-tight. It could otherwise be damaged.
XPress AdBlue ®
refill bottle = down.
The AdBlue ®
tank is filled. This may take up
to one minute.
i If the AdBlue ®
refill bottle is no longer
pressed down, the filling process stops and
the partially emptied bottle can be
removed.
XRelease AdBlue ®
refill bottle =.XTurn AdBlue ®
refill bottle = anti-clockwise
and remove it.XPlace AdBlue ®
filler cap ; on the filler
neck and turn it clockwise.XInsert AdBlue ®
cap : as shown and turn
it clockwise as far as it will go.XFold the trunk floor down.XClose the trunk lid.XDrive at a speed above 10 mph (16 km/h).
The Check Additive See Operator's
Manual message disappears after
approximately one minute.
i If the Check Additive See
Operator's Manual message is still
displayed in the multifunction display, top
up with another bottle of AdBlue ®
.
i Then, have the AdBlue ®
supply checked
and filled completely if necessary.
Mercedes-Benz recommends that you use
a qualified specialist workshop such as an
authorized Mercedes-Benz Center for this
purpose.
Parking
Important safety notes
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
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XSwitch on COMAND and select the audio
player or medium (see the separate
operating instructions).XPress the = or ; button on the
steering wheel to select the Audio menu.
CD player display (example)
:Current trackXTo select the next/previous track:
briefly press the 9 or : button.XTo select a track from the track list
(rapid scrolling): press and hold the
9 or : button until the desired track
has been reached.
If you press and hold 9 or : , the rapid
scrolling speed is increased. Not all audio
players or media support this function.
If track information is stored on the audio
player or medium, the multifunction display
will show the number and name of the track.
The current track does not appear in audio
AUX mode ( Auxiliary audio mode: external
audio source connected).
Video DVD operation
XSwitch on COMAND APS and select video
DVD (see the separate operating
instructions).XPress the = or ; button on the
steering wheel to select the Audio menu.:Current sceneXTo select the next or previous scene:
briefly press the 9 or the : button.XTo select a scene from the scene list
(rapid scrolling): press and hold the
9 or : button until the desired
scene has been reached.
Telephone menu
Introduction
You can establish a Bluetooth ®
wireless
connection to COMAND APS (see the
separate operating instructions).
GWarning
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the
telephone while driving, please use the hands-
free device and only use the telephone when
weather, road and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
XSwitch on the mobile phone and COMAND
APS (see the separate operating
instructions).XPress the = or ; button on the
steering wheel to select the Tel menu.
You will see one of the following display
messages in the multifunction display:
R Telephone Ready or the name of the
network provider: the mobile phone has
found a network and is ready to receive.
R No Service : No network is available.
226Menus and submenusOn-board computer and displays
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