tow MERCEDES-BENZ E550 4MATIC 2011 W212 Owner's Manual

Index ....................................................... 4Introduction ......................................... 20At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................75Seats, steering wheel and mirrors ..101Lights and windshield wipers ..........117Climate control ................................. 131Driving and parking ..........................147On-board computer and displays ....215Loading, stowing and features ........273Maintenance and care ......................307Roadside Assistance ........................321Tires and wheels ............................... 349Technical data ................................... 383
Contents3BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 3

Capacitiessee Technical data
Care
Carpets .......................................... 320
Car wash ........................................ 314
Display ........................................... 318
Gear or selector lever ....................319
Headlamps ..................................... 317
Matte finish ................................... 316
Night View Assist Plus ...................318
Notes ............................................. 313
Paint .............................................. 316
Plastic trim .................................... 319
Power washer ................................ 315
Rear view camera .......................... 318
Roof lining ...................................... 320
Seat belt ........................................ 320
Seat covers .................................... 319
Sensors ......................................... 317
Steering wheel ............................... 319
Tail pipes ....................................... 318
Trim strips ..................................... 319
Washing by hand ........................... 315
Wheels ........................................... 315
Windows ........................................ 316
Wiper blades .................................. 317
Wooden trim .................................. 319
Cargo compartment cover ............... 281
Cargo compartment enlargement ... 279
Cargo compartment floor Stowage well (under) .....................285
Cargo net
Important safety information .........283
Cargo tie down rings ......................... 280
CD player/CD changer (on-board
computer) .......................................... 225
Center console ..................................... 31
Central locking Automatic locking (on-board
computer) ...................................... 231
SmartKey ......................................... 76
Changing bulbs
Headlamps ..................................... 124
Changing gears .................................. 157
Changing the programming SmartKey ......................................... 79
Child-proof locks
Rear doors ....................................... 63Children
In the vehicle ................................... 58
Restraint systems ............................ 59
Child seat
Automatic recognition .....................48
Automatic recognition/air bag
deactivation, self-test ......................50
Display message ............................ 236
LATCH-type (ISOFIX ) child seat
anchors ............................................ 61
Special seat belt retractor ...............61
Top Tether ....................................... 62
Troubleshooting ............................... 51
Cigarette lighter ................................ 292
Classification system for
occupants (OCS) Faults ............................................... 47
Operation ......................................... 43
System self-test ............................... 46
Climate control
3-zone automatic climate control ..135
Activating/deactivating .................138
Activating/deactivating air-
recirculation mode .........................143
Controlling automatically ...............139
Cooling with air dehumidification ..138
Defrosting the windshield ..............141
Demisting the windows .................. 142
Dual-zone automatic climate
control ........................................... 133
Important safety information .........132
Indicator lamp ................................ 139
Maximum cooling .......................... 142
Problems with "cooling with air
dehumidification" ........................... 139
Problems with the rear window
heating .......................................... 142
Rear control panel .........................137
Refrigerant ..................................... 392
Setting the air distribution .............140
Setting the airflow .........................141
Setting the air vents ......................144
Setting the temperature ................139
Setting the temperature (rear
compartment) ................................ 140
Switching the rear window
heating on/off ............................... 1426IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 6

Emergency releaseFuel filler flap ................................. 164
Trunk ......................................... 90, 91
Vehicle ....................................... 85, 86
Emergency running mode
Automatic transmission .................162
Emergency spare wheel
Storage location ............................ 325
Stowing .......................................... 326
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 37
Emergency unlocking
Tailgate ............................................ 91
Emissions purification
Service and warranty information ....20
Engine
Irregular running ............................ 153
Starting problems ..........................153
Starting the engine with the key ....151
Starting with KEYLESS-GO .............151
Switching off .................................. 170
Warning lamp Check Engine ..........268
Engine electronics
Malfunction .................................... 153
Engine number .................................. 386
Engine oil Adding ........................................... 310
Checking the oil level ..................... 309
Display message ............................ 248
Lubricant additives ........................391
Notes about oil grades ................... 391
Temperature (on-board computer) . 221
Viscosity ........................................ 391
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating (AMG
vehicles) .......................................... 70
Activating/deactivating (except
AMG vehicles) .................................. 68
Activating/deactivating (on-
board computer) ............................ 228
AMG menu (on-board computer) ...221
Display message ............................ 235
ETS/4ETS ........................................ 68Important safety information ...........67
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 68
Exhaust check ................................... 172
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) .......................114
Out of position ............................... 114
Storing settings (memory
function) ........................................ 115
Storing the parking position ..........114
Exterior view ........................................ 26
F
First-aid kit ......................................... 323
Flat tire Changing a wheel/mounting the
spare wheel ................................... 331
MOExtended run-flat system .........337
Preparing the vehicle .....................326
Raising the vehicle .........................333
TIREFIT kit ...................................... 327
Floormat ............................................. 304
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamp (display message) ... 244
Fuel Additives ........................................ 389
Notes ............................................. 388
Premium-grade unleaded gasoline . 388
Refueling ........................................ 162
Specifications ................................ 388
Troubleshooting ............................. 166
Fuel consumption
Current (on-board computer) .........220
Notes ............................................. 172
Fuel filler cap (display message) ..... 249
Fuel filler flap Emergency release ........................164
Opening/closing ............................ 164
Fuel filter (display message) ............ 249
Index9BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 9

Service interval display .................... 313
Displaying a service message (on-
board computer) ............................ 313
Service menu (on-board computer) . 229
Service products
AdBlue ®
special additives ..............390
Brake fluid ..................................... 392
Capacities ...................................... 387
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes ..................386
Notes ............................................. 386
Refrigerant (air-conditioning
system) .......................................... 392
Washer fluid ................................... 393
Settings
Factory (on-board computer) .........233
On-board computer .......................229
SETUP (on-board computer) ............. 221
Shift ranges ....................................... 159
Showing the distance display (on-
board computer) ............................... 227
Side impact air bag ............................. 41
Side marker lamp (display
message) ............................................ 245
Side windows Convenience closing feature ............93
Convenience opening feature ..........93
Important safety information ...........91
Opening/closing .............................. 92
Resetting ......................................... 94
Troubleshooting ............................... 94
Skibag ................................................ 276
Sliding sunroof Important safety information ...........95
Troubleshooting ............................... 99
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .................76, 80
Convenience closing feature ............93
Convenience opening feature ..........93
Display message ............................ 260Important safety notes ....................76
Malfunction ...................................... 82
Starting the engine ........................151
Snow chains ...................................... 176
Socket ................................................ 292
Dashboard ..................................... 293
Rear compartment .........................293
SOS
see mbrace
Spare wheel
Notes/data .................................... 380
Storage location ............................ 325
Stowing .......................................... 326
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 220
Segments ...................................... 217
Setting the unit (on-board
computer) ...................................... 229
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 69
Warning lamp ................................. 266
SRS (Supplemental Restraint
System) Display message ............................ 237
Introduction ..................................... 36
Warning lamp ................................. 267
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 220
Starting the engine Important safety notes ..................151
Station
see Radio
Steering (display message) .............. 260
Steering wheel Adjusting (electrically) ...................111
Buttons (on-board computer) ......... 217
Cleaning ......................................... 319
Important safety notes ..................111
Memory function (storing
settings) ......................................... 111
Steering wheel heating ..................112
Storing settings (memory
function) ........................................ 115Index15BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 15

Steering wheel heatingIndicator lamp (Malfunction) ..........112
Steering wheel paddle shifters ........ 159
Stowage compartments Armrest (under) ............................. 275
Glove box ....................................... 274
Stowage space
Center console .............................. 275
Cup holders ................................... 288
Important safety information .........274
Stowage well
Trunk floor (under) .........................285
Submenu (on-board computer)
Convenience .................................. 232
Factory setting ............................... 233
Instrument cluster .........................229
Lights ............................................. 230
Standard display ............................ 220
Vehicle ........................................... 231
Summer opening
see Convenience opening feature
Sun visor ............................................ 289
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 231
Suspension tuning ............................ 192
SETUP (on-board computer) ..........221
Switching off the alarm (ATA) ............ 74
T
Tachometer ........................................ 217
Tailgate Display message ............................ 259
Emergency unlocking .......................91
Limiting the opening angle ...............90
Tail lamps (Display message) ........... 244
Tank content Fuel gauge ....................................... 28
Technical data ................................... 384
E 350 ............................................. 393
E 350 4MATIC ................................ 394
E 350 BlueTEC ............................... 393
E 550 ............................................. 394
E 550 4MATIC ................................ 395
E 63 AMG ...................................... 395
Tires/wheels ................................. 374
TELEAID
Call priority .................................... 299
Display message ............................ 235
Downloading destinations
(COMAND) ..................................... 299
Emergency call .............................. 296
Important safety notes ..................295
Locating a stolen vehicle ...............300
MB info call button ........................298
Remote vehicle locking ..................300
Roadside Assistance button ..........297
Self-test ......................................... 295
System .......................................... 295
Vehicle remote unlocking ..............299
Telephone
Accepting a call ............................. 227
Display message ............................ 260
Menu (on-board computer) ............226
Number from the phone book ........ 227
Redialing ........................................ 227
Rejecting/ending a call .................227
Telephone compartment .................. 275
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 285
Temperature Coolant .......................................... 216
Coolant (on-board computer) ......... 221
Engine oil (on-board computer) ...... 221
Outside temperature ...................... 217
Setting ........................................... 139
Theft deterrent locking system
Immobilizer ...................................... 73
Through-loading ................................ 278
Through-loading feature ................... 278
Tilt/sliding sunroof Opening/closing .............................. 97
Resetting ......................................... 97
Timer (on-board computer) .............. 222
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 327
Tire pressure Calling up (on-board computer) .....357
Checking manually ........................355
Display message ............................ 255
Maximum ....................................... 360
Notes ............................................. 353
Not reached (TIREFIT) ....................33016IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 16

Pressure loss warning ....................355
Reached (TIREFIT) ..........................330
Recommended ............................... 352
Tire pressure monitoring system
Function/notes ............................. 357
Restarting ...................................... 359
Warning lamp ................................. 271
Tires
Aspect ratio (definition) .................373
Average weight of the vehicle
occupants (definition) ....................371
Bar (definition) ............................... 371
Characteristics .............................. 371
Checking ........................................ 351
Cleaning ......................................... 352
Definition of terms .........................371
Direction of rotation ......................365
Distribution of the vehicle
occupants (definition) ....................374
DOT, Tire Identification Number
(TIN) ............................................... 370
DOT (Department of
Transportation) (definition) ............371
Flat tire .......................................... 326
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 372
Guidelines to be observed .............351
GVW (Gross Vehicle Weight)
(definition) ..................................... 372
GVWR (Gross Vehicle Weight
Rating) (definition) .........................372
Increased vehicle weight due to
optional equipment (definition) ......372
Kilopascal (kPa) (definition) ...........372
Labeling (overview) ........................367
Load bearing index (definition) ......373
Load index ..................................... 370
Load index (definition) ...................372
Maximum loaded vehicle weight
(definition) ..................................... 372
Maximum load on a tire
(definition) ..................................... 373
Maximum permissible tire
pressure (definition) ....................... 373
Maximum tire load .........................365
Maximum tire load (definition) .......372
Optional equipment weight
(definition) ..................................... 373PSI (pounds per square inch)
(definition) ..................................... 373
Replacing ....................................... 367
Service life ..................................... 351
Sidewall (definition) .......................373
Speed index (definition) .................372
Storing ........................................... 352
Structure and characteristics
(definition) ..................................... 371
Temperature .................................. 366
TIN (Tire Identification Number)
(definition) ..................................... 373
Tire bead (definition) ......................373
Tire pressure (definition) ................373
Tire pressures (recommended) ......371
Tire size (data) ............................... 374
Tire size designation, load-bearing
capacity, speed index ....................368
Tire tread ....................................... 351
Tire tread (definition) .....................373
Total load limit (definition) .............374
Traction ......................................... 366
Traction (definition) .......................373
Tread wear ..................................... 366
Uniform Tire Quality Grading
Standards ...................................... 365
Uniform Tire Quality Grading
Standards (definition) ....................371
Unladen weight (definition) ............372
Wear indicator (definition) .............373
Wheel rim (definition) ....................372
Tires and wheels (important safety
information) ....................................... 350
Top Tether ............................................ 62
Towing Important safety guidelines ...........343
Installing the towing eye ................343
Removing the towing eye ...............344
Transfer case ..................................... 162
Transmission position
display ................................................ 155
Transmission positions .................... 157
Trip computer (on-board
computer) .......................................... 220
Trip odometer Calling up ....................................... 220
Resetting (on-board computer) ......221Index17BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 17

TrunkAutomatic opening ..................... 88, 89
Emergency release ....................90, 91
Locking separately ...........................90
Trunk/tailgate
Important safety guidelines .............86
Trunk lid
Display message ............................ 259
Turn signal (display message) ......... 243
Turn signals ....................................... 120
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................85
From inside the vehicle (central
unlocking button) ............................. 84
V
Vanity mirror Sun visor ........................................ 290
Vehicle
Data acquisition ............................... 24
Emergency unlocking ................. 85, 86
Equipment ....................................... 20
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 229
Loading .......................................... 360
Lowering ........................................ 337
Maintenance .................................... 21
Parking up ..................................... 171
Raising ........................................... 333
Reporting problems .........................23
Towing away .................................. 343
Tow-starting ................................... 343
Transporting .................................. 345
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level ...................................... 191
Vehicle level (display message) ....... 250
Vehicle tool kit .................................. 324
Video (DVD) ........................................ 226
Video DVD (on-board computer) ...... 226
VIN ...................................................... 385
W
Warning and indicator lamps ABS ................................................ 265
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
ESP ®
.............................................. 265
ESP ®
OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Reserve fuel ................................... 268
Seat belt ........................................ 264
SPORT handling mode ...................266
SRS ................................................ 267
Tire pressure monitor ....................271
Warranty ............................................ 384
Wheel bolt tightening torque ........... 337
Wheel chock ...................................... 332
Wheels Changing/replacing .......................367
Changing a wheel .......................... 331
Checking ........................................ 351
Cleaning ......................................... 315
Guidelines to be observed .............351
Mounting a wheel .......................... 335
Removing a wheel ..........................334
Tightening torque ........................... 337
Wheel size/tire size .......................374
Window curtain air bag
Display message ............................ 237
Operation ......................................... 43
Windows
see Side windows
Windows (cleaning instructions) ..... 316
Windshield Defrosting ...................................... 141
Windshield washer fluid (display
message) ............................................ 260
18IndexBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 18

If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
22IntroductionBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 22

Exterior viewFunctionPage:Trunk lid/tailgateVehicle tool kit324;Rear window defroster142=Lights124?Fuel filler flap162ADefrosting the windshield141Cleaning the windows316BSliding sunroof95FunctionPageCExterior mirrors113DWindshield wipers127EOpening the hood308Engine oil309Coolant311FTowing343GTires and wheels350Flat tire32626Exterior viewAt a glance
BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 26

Center consoleFunctionPage:Hazard warning lamps122;ATA indicator lamp74=Indicator lamp 45
(USA only)
43
Indicator lamp 45
(Canada only)
48
?COMAND; see the separate
operating instructionsASeat heating110BSeat ventilation111CPARKTRONIC194DLowers the rear head
restraints
105
FunctionPageESedan: rear window roller
sunblind
290
FStowage compartment274Ashtray291Cigarette lighter292Cup holder288GSets the suspension tuning192HSets the vehicle level191IStowage compartment274JSelects the drive program158KCOMAND controllerCenter console31At a glanceBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 31