climate control MERCEDES-BENZ EQA SUV 2021 User Guide

with a
charging prediction. The charging predic-
tion either refers to the predicted charge leve l at
th e set departure time, or the time at which the
high- voltage battery will be fully charge d.
% When the ignition is switched on, a lightning
symbol appears next tothech arge leve l dis-
play during thech arging process.
% Depending on thete mp erature, thefa n and
bat tery cooling system may audibly switch on
during thech arging process.
% Ifth eve hicle is idle for lengt hyperiods and
connected tothe mains suppl y,the high-volt-
age battery will be rech arge d automatically as
needed or when electrical consumers are
activated (e.g. the pre-entry climate control). Ending t Ending t
he dir
he direct curr
ect curr ent c
ent char
harging pr
ging pr ocess (mode
ocess (mode
4)
4) R
R
eq
eq uir
uir ements:
ements:
R The distance between theke y and theve hicle
does not exceed 1 m. Combo 1 v
Combo 1 v
ehicle socket
ehicle soc ket #
Press charging inter ruption button 3.
The charging process is ended. The %indi-
cator lamp 1lights up white. The vehicle
soc ket is unloc ked. #
Press and hold button 2onthech arging
cable connector and remo vethech arging
cable connector from theve hicle soc ket. %
Ifyo u cannot remo vethech arging cable con-
nector, unlock theve hicle and repeat the pro-
cedure. If thech arging cable connector is still
loc ked, contact a quali/ed specialist work-
shop. #
Close the soc ket co ver and the soc ket 0ap.
Combo 2 v
Combo 2 v ehicle socket
ehicle soc ket Driving and parking
179
179

The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not
not be set aTer calling up the driver's pro/le.
Pro/les store your vehicle settings and settings
fo rth e multimedia system. If theve hicle is used
by several drivers, the driver can select their own
pro/le without changing the stored pro/le settings
of other drivers.
% Information on pro/les from Mercedes me
connect can be found in the Digital Opera-
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
steering wheel and mir ror settings, climate control
and ambient lighting. Forth e settings of the multi-
media system, you can select, forex ample, radio
stations, pr evious destinations as well as themes,
suggestions and favo urites.
Fo rre cur ring driving situations, such as long
drives on the mo torw ay,yo u can sa veyour prefer-
re d settings in a theme in theve hicle. In a theme
yo u can sa vethe display of the digital map, your
prefer redra dio station and prefer red drive pro-
gr am, forex ample. The
vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most probable
navigation destinations, media sources, radio sta-
tions or contacts. The pre-requirements forth at
are the selection of a pro/le, your consent tothe
re cording of data and su1cient collected data.
Fa vourites pr ovide quick access toapplications
th at are used oTen. You can select favo urites
from categories or add them directly toan appli-
cation. Con/gur Con/gur
ing
ingpr
pro/les,
o/les, t
themes and sugg
hemes and sugg es
estions
tions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
w pr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le . #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Editing, resetting or deleting a pro/le
R Resetting themes or favo urites
R Con/guring suggestions
Con/gur Con/gur ing ingsugg
sugg es
estions tions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear ning function f
ning function f or one
or one
day
day :
:activate Deact. learn. for 24h .
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown. 258
258
MBUX multimedia system

Climat
Climat
e contr
e contr ol
ol Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than thre e times with theve hicle switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. 366 366
Display message
s andwarning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
Pre-entry climate control
(via key) inoperative HV-
battery low *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
When the high-voltage battery is su1ciently charge d, pre-ent ryclimate cont rol will be operational again. Dr Dr
iv
ive syst
e syst em
em Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
d
Performance severely limi-
ted *A
malfunction has occur red in the high-voltage batter y.
Output and range are se verely re stricted. #
Switch theve hicle o. and lock it. #
ATer waiting for a short time, unlock theve hicle and start it again.
If th e display message appears again: #
Drive on carefull y. #
Fully charge the high-voltage battery (/ page 163).
If th e output and range are still reduced, there is a malfunction in the drive system. Display messages and
warning/indicator lamps
367 367

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re.
Û
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed speciali stwo rkshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must stop
th eve hicle immediately in accordance with the tra1c conditions because the drive system is automatically deactiva-
te d. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Switch o. theve hicle and consult a quali/ed specialist workshop.
Û
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
373
373

Securing on
there ar seat......................... 72
To pTe ther................................................ 69
Childr
Childr en
en
Av oiding dangers in theve hicle............... .60
Basic instructions.................................... 59
Chock
Chock Storage location..................................... 340
Chock
Chock see Chock
Cleaning
Cleaning see Care
Cleaning
Cleaning 0uid
0uid
see windscreen washer 0uid
Climat
Climat e contr
e contr ol
ol
Ac tivating/deactivating.......................... 143
Ac tivating/deactivating the A/C func-
tion (control panel).................................1 43
Ac tivating/deactivating the A/C func-
tion (MBUX multimedia system).............. 143
Ac tivating/deactivating the synchro-
nisation function (MBUX multimedia
system).................................................. 144
Air-recirculation mode (with /ne parti-
cle pre/lter)...........................................1 44Au
tomatic control................................. .143
Calling up the air conditioning menu....... 143
Demisting the windscreen...................... 142
Demisting windo ws................................ 144
Fr ont air vents........................................ 147
Immediate pre-entry clima tecont rol....... 146
No te...................................................... 142
Pre-entry climate control at depa rture
time....................................................... 145
Pre-entry climate control using theke y... 144
Re ar air vents......................................... 147
Setting (MBUX multimedia system)......... 143
Setting the air distribution...................... 142
Setting the air0ow.................................. 142
Setting thete mp erature......................... 142
Switching there ar wind owheater
on/o.................................................... 142
THERM ATIC cont rol panel...................... 142
THERMOTRONIC control panel............... 142
Ve ntilating theve hicle (con venience
opening).................................................. 94
Clot
Clot hes hook hes hook ................................................ 123
Co-dr Co-dr iv iver airbag
er airbag shut
shuto.
o.
see Automatic co-driver airbag shuto. Coc
Coc
kpit
kpit
Overview.................................................... 6
Co.ee
Co.ee cup symbol
cup symbol
see ATTENTION ASSIST
Collision det
Collision det ection (park
ection (parked v
ed vehicle)
ehicle)
Information............................................ 187
Combination switch
Combination switch .................................... .131
Com
Com ponent-speci/c
ponent-speci/c inf
infor
ormation
mation................... 349
Com
Com put
puter
er
see On-board computer
Conv
Conv enience closing
enience closing...................................... 94
Conv
Conv enience opening
enience opening..................................... 94
Coolant (engine)
Coolant (engine) Levelch eck............................................ 302
No tes..................................................... 352
Cooling
Cooling see Climate control
Cop
Cop yr
yright
ight....................................................... 43
Cr aw
Cr aw ler mode
ler mode
Fu nction/no tes...................................... 194
Cr
Cr oss
oss tr
tra1c
a1c (w
(war
arning)
ning)
see Manoeuv ring assistance 426
426
Ind
ex

d
Performance se verely limited........ 367
& Pre-entry climate control (via
ke y) available again aTer engine start..... 366
& Pre-ent ryclimate cont rol (via
ke y) inoperati veHV-battery low .............. 367
h Rectify tyre pressure ..................... 406
! Release parking brake ...................386
Á Replace key.................................. 362
ô Reser veleve l Char gehigh- volt-
age battery............................................ 374
6 Restraint sys. malfunction Con-
sult workshop ....................................... .359
Ù Steering malfunction Increased
ph ysical e.ort See Owner's Manual....... 378
Ù Steering malfunction Stop
immediately See Owner's Manual ........... 379
Û Stop immediately Drive will be
deactivated Char gehigh- volt. battery ..... 372
d Stop Switch engine o................... 375
ç suspended .................................... 389 :
Switch o. lights............................ 365
: Switch on headlamps .................... 365
á temp orarily una vailable Camera
view restric ted....................................... 397
¸ temp orarily una vailable Sensors
dirty....................................................... 396
+ Top up coolant See Owner ’s
Manual.................................................. 369
¥ Top up washer 0uid...................... .380
v Towing not permitted See Own-
er's Manual ............................................ 368
! Turn on the ignition torelease
th e parking brake ................................... 386
d Vehicle is operational Switch o.
ignition before exiting............................. 376
h Warning tyre defect....................... 406
h Wheel sensor(s) missing ................ 405
AC charging inoperative Consult work-
shop ...................................................... 371 Ac
tive Blind Spot Assist cur rently
una vailable See Owner's Manual ............ 394
Ac tive Blind Spot Assist inoperative........ 394
Ac tive Blind Spot Assist not available
when towing a trailer See Owner's
Manual................................................. .395
Ac tive bonnet malfunction See Own-
er's Manual............................................ 379
Ac tive Brake Assist Functions cur-
re ntly limi ted See Owner's Manual .........402
Ac tive Brake Assist Functions limited
See Owner's Manual.............................. 403
Ac tive Distance Assist available again ..... 391
Ac tive Distance Assist cur rently
una vailable See Owner's Manual ............ 390
Ac tive Distance Assist inoperative.......... 390
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ............ 395
Ac tive Lane Keeping Assist inoperative... 395 Index
429 429

Care...................................................... 308
Fu nction................................................ 248
Menu (on-boa rdcomputer)..................... 248
Operating the memory function.............. 113
Setting the position (on-board com-
puter).................................................... 248
Switching on/o.....................................2 49
Headlam Headlam p
p0ashing
0ashing ........................................ 131
Headlam
Headlam ps
ps
see Automatic driving lights
Heating
Heating see Climate control
Help call
Help call see Mercedes-Benz emer gency call system
High beam
High beam Activating/deactivating.......................... 131
High-pr
High-pr essur
essure cleaner (car
e cleaner (car e)
e)........................ 305
High-v
High-v olt
oltag
age batt
e batt ery
ery
Cha rge le vel displa y............................... 180
Charg ing at time of departure................ 180
Charging cable control panel.................. 169
Charging duration.................................. 354
Con/guring weekly pro/le...................... 180
Connection types................................... 354 Disconnect device................................. 148
Ending
thech arging process (alternat-
ing cur rent, mode 2/3).......................... 175
Ending thech arging process (direct
cur rent, mode 4).................................... 179
Energy 0ow displa y................................. 263
Fu nction/no tes...................................... 320
Gene ral no tes on chargin g.................... .163
Indicator lamps on vehicle soc ket........... 171
No tes on charging (charging station,
mode 3)................................................ .167
No tes on charging (fast charging sta-
tion, mode 2)......................................... 168
No tes on charging (mains soc ket,
mode 2)................................................. 166
No tes on charging (wallbox, mode 3)...... 167
Ra nge.................................................... 354
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 169
St arting thech arging process (alter-
nating cur rent, mode 2/3)..................... 172
St arting thech arging process (direct
cur rent, mode 4).................................... 176
St ow ing thech arging cable.................... 163
Ty pe....................................................... 354
Vo ltage types......................................... 354 High-v
High-v olt oltag
age on-boar
e on-boar d electr
d electrical syst
ical syst em
em
Charging cable control panel.................. 169
Disconnect device................................. 148
Indicator lamps on vehicle soc ket........... 171
Manual disconnectio n............................ 148
Hill St
Hill Star art Assist
t Assist............................................ 194
HOLD function
HOLD function
Function/no tes...................................... 193
Switching on/o..................................... 193
Home scr
Home scr een (media displa
een (media displa y)
y)
Overview................................................ 251 I
I
i-Size c
i-Size c hild seat secur
hild seat secur ing syst
ing system
em
Fi tting...................................................... 67
Seats suitable for attaching...................... 67
Identi/cation
Identi/cation plate
plate
Engine................................................... 349
Ve hicle.................................................. 349
Ignition key
Ignition key
see Key
Immediat Immediat e pr
e pre-entr
e-entr y climat
y climat e contr
e control
ol............ .146
Immobiliser
Immobiliser .................................................... 99 Index
435
435

QR code
rescue car d............................... 39
Quali/ed specialist workshop.................. .37
Ra ising................................................... 341
REACH regulation.................................... 38
Re gistration............................................. 38
Setting collision de tection (par ked
ve hicle).................................................. 187
St arting (emer gency ope ration mode ).... 151
St arting (start/stop but ton)................... 151
SV HC (substances of very high conce rn)..38
Switching o. (start/stop button)............ 182
Switching on (start/stop button)............ 150
To wing................................................... 243
Ve ntilating (con venience opening)........... .94
V
V ehicle batt ehicle batt ery
ery
see On-board electrical system battery (12 V)
V
V ehicle camera
ehicle camera
Information............................................ 188
V
V ehicle data
ehicle data
Displaying (DYNAMIC SELECT)............... 161
Roof load............................................... 354
Ve hicle height....................................... .354
Ve hicle length........................................ 354
Ve hicle widt h......................................... 354
Wheelbase............................................. 354 V V
ehicle dimensions
ehicle dimensions...................................... 354
V
V ehicle
ehicle identi/cation
identi/cation number
number
see VIN
V
V ehicle
ehicle identi/cation
identi/cation plate
plate
EU type appro val number....................... 349
Maximum gross vehicle weight............... 349
Pa int code............................................. 349
Pe rm issible axle load.............................. 349
VIN........................................................3 49
V
V ehicle key
ehicle key
see Key
V
V ehicle maint
ehicle maint enance
enance
see ASS YST PLUS
V
V ehicle sensors
ehicle sensors
Information............................................ 188
V
V ehicle soc ket
ehicle soc ket
Care...................................................... 307
Indicator lamps...................................... 171
V
V ehicle t ehicle t ool kit
ool kit
TIREFIT kit.............................................. 314
To wing eye............................................. 327
V V entilating
entilating
Con venience opening.............................. .94V
V
entilation
entilation
see Climate control
V
V ents
ents
see Air vents
VIN
VIN Identi/cation pla te................................. 349
Seat....................................................... 349
Wi ndsc reen............................................ 349
V V ision
ision
Demisting windo ws................................ 144 W
W
W
W ar
ar ning lamp
ning lamp
see Warning/indicator lamp
W
W ar
ar ning syst
ning syst em
em
see ATA (anti-theT alarm system)
W
W ar
ar ning tr
ning tr iangle
iangle
Re moving............................................... 311
Setting up.............................................. 312
W
W ar
ar ning/indicat
ning/indicat or lamp
or lamp
! ABSwarning lamp......................... 417
Ó Active Brake Assist warning lam p..4 16
J Brake system warning lamp (red)... 415 Index
449
449