roof MERCEDES-BENZ EQA SUV 2021 User Guide

R
aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
Information on collision de tection on a par ked
ve hicle (/ page 187). Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
Interior pr otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS The
following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating inter
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .
Interior pr otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in mind
when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle identi-
/cation plate (/ page 349).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R always use the partition net when transporting
objects in the load compartment.
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenl y.
No tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle. R
Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 158).
% For more information on st owage compart-
ments and st owage areas, please referto the
Digital Owner's Manual. S
S
t
to
o w
w ag
ag e spaces in t
e spaces in t he v
he vehicle int
ehicle int er
erior
ior Ov
Ov
er
ervie
vie w of t
w of t he fr
he front st ow
ont st owag
age com
e com par
partments
tments 1
Stow age spaces in the doors
2 Stow age compartment in the armrest with a
multimedia and USB connection
3 Stow age compartment in the front centre
console with a USB port
4 Glovecompartment 116
116
Seats and st
owing

1
Bag hook Ov
Ov
er
ervie
vie w of clot
w of clot hes hook
hes hook s on t
s on the t
he tailg
ailgate
ate Obser
vethe no tes on loading theve hicle
(/ page 114). 1
Clothes hook
The clo thes hooks are not suitable for hanging
heavy objects as this can cause theta ilgate to
lo we r automaticall y.Use the clo thes hooks only
fo r light objects such as jac kets. A
A
tt
tt ac
ac hing a r
hing a r oof lugg
oof lugg ag
age r
e r ack
ack &
W
WARNING
ARNING Risk of accident due toexceed-
ing the maximum roof load
The vehicle cent reofgrav ity and the usual
driving characteristics as well as the steering
and braking characteristics alter.
If yo uex ceed the maximum roof load, the driv-
ing characteristics, as well as steering and
braking, will be greatly impaired. #
Neverex ceed the maximum roof load
and adjust your driving style. Yo
u will /nd information on the maximum roof
load in the "Technical data" section.
* N
NOOTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. Seats and st
owing
123
123

#
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N NOOTE
TE Damage tothe panorama sliding
sunroof due tonon-appro vedro of luggage
ra cks The panorama sliding sunroof may be dam-
aged bythero of luggage rack ifyo u attem ptto
open it when using a roof luggage rack not
te sted and appro vedfo r Mercedes-Benz. #
When a roof luggage rack is /t ted, open
th e panorama sliding sunroof only if this
has been tested and appro vedfor
Mercedes-Benz.
The pano rama sliding sunroof may be raised
to allow ventilation of theve hicle interior. No
tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle
(/ page 114).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 158). #
Secu rethero of luggage rack tothero of rail-
ing. #
Obser vethe manufacturer's installation
inst ructions. Soc
ke
Soc kets
ts Using t
Using t
he 12 V soc ket
he 12 V soc ket R
R
eq
eq uir
uir ements:
ements:
R Only devices up toa maximum of 180 W
(15 A) are permissible. Depending on
theve hicle equipment, theve hicle
has thefo llowing 12 V soc kets:
R Inthe st owage compartment in the front
centre console
R Inthe load compartment Example: 12 V soc
ket in the st owage compartment
in the front centre console #
Fold up soc ket cap 1. #
Inse rtthe plug of the device.
12 V soc ke
12 V soc ket in t t in t he st ow
he st owag
age com
e com par
partment wit
tment wit h
h
cov
cov er:
er:ifyo u ha veconnected a device tothe 12 V
soc ket, lea vethe co ver of the st owage compart-
ment open. 124 124
Seats and st
owing

R
shoes with high heels
R slippe rs
There is a risk of an accident. #
Alwayswe ar suitable foot we ar so that
yo u can operate the pedals safel y. &
W
W ARNI NG
ARNI NGRisk of accident if theve hicle is
switched o. while driving
If yo u switch o. theve hicle while driving,
saf ety functions are restric ted or no longer
av ailable.
This may a.ect the po wer steering system and
th e brake forc e boosting, forex ample.
Yo u will need touse considerably more force
to steer and brake, forex ample. #
Do not switch o. theve hicle while driv-
ing. &
W
WARNING
ARNING Risk of accident due tothe
brake system overheating
If yo u lea veyour foot on the brake pedal when
driving, the brake system may overheat.
This increases the braking distance and the
brake system can even fail. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time while
driving. *
N
NOOTE
TE Reduced battery life due tofrequent
short-distance trips The 12 V battery may not be su1cien
tly
ch arge d when theve hicle is used only for
short-dis tance trips. This reduces the life of
th e batter y. #
Drive longer distances regula rly to
ch arge the batter y. *
N
NO
OTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. N No
ot
tes on dr
es on dr iving wit
iving with a r
h a roof load, tr
oof load, tr ailer or fully
ailer or fully
laden v
laden v ehicle
ehicle
When driving with a loaded roof luggage rack or
trailer as well as with a fully laden or fully occu-
pied vehicle, theve hicle's driving and steering
ch aracteristics change. Driving and parking
153
153

Yo
u should bear thefo llowing in mind:
R Do not exceed the permissible roof load and
to wing capacity. Also obser vethete ch nical
data in the printed Owner's Manual.
R Evenly distribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle
(/ page 114).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
N
No ot
tes on dr
es on dr iving on salt-tr
iving on salt-tr eat
eated r
ed r oads
oads
The braking e.ect is limited on salt-treated roads.
Therefore, obser vethefo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking distance can increase
considerably or result in braking only on one
side
R maintain a much greater safe distance tothe
ve hicle in front To
remo vesalt build-up:
R brake occasionally while paying attention to
th e tra1c conditions
R carefully depress the brake pedal at the end of
th e journey and when starting the next jour-
ney
N
No ot
tes on aq
es on aq uaplaning
uaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulate d onthero ad
sur face.
Obser vethefo llowing no tes during heavy precipi-
ta tion or in conditions in which aquaplaning may
occur:
R reduce speed
R avoid tyre ruts
R avoid sudden steering mo vements
R brake careful ly
% Also obser vethe no tes on regula rly ch ecking
wheels and tyres (/ page 332). N
No
ot
tes on dr
es on dr iving t
iving thr
hrough w
ough w at
ater on t
er on t he r
he road sur-
oad sur-
f
f ace
ace
Wa ter which has entered theve hicle can damage
th e drive system, electrics and transmission.
Obser vethefo llowing if you must drive thro ugh
wa ter:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at walking pace at most; water can oth-
erwise enter theve hicle interior.
R Vehicles tr avelling in front, or oncoming vehi-
cles, can create waves which may exceed the
maximum permissible dep thofthewa ter.
The braking e.ect of the brakes is reduced aTer
fo rd ing. Brake carefully while paying attention to
th e tra1c conditions until braking po wer has been
fully restored. EC
EC
O displa
O displa y function
y function The ECO display summarises
your driving charac-
te ristics from the start of the journey toits com-
pletion and assists you in adopting an e1cient
driving style tomaximise range. 154
154
Driving and parking

Depending on
the drive prog ram selected, thefo l-
lowing vehicle characteristics will change:
R Drive
R Suspension
R Steering
R ESP ®
R Climate control
A A v vailable dr
ailable dr iv
ive pr
e pr ogr
ograms
ams
= Individual
R The following vehicle characteristics are indi-
vidually adjustable:
- Drive
- Suspension
- Steering
C Sport
R Maximum po werav ailability
R Stability but with a sporty, dynamic setup
R Only suitable for good road conditions, a dry
ro ad sur face and a clear st retch of road A
Comfort
R Comfor table driving style
R Balance between traction and stability
R Best balance between e1ciency and per form-
ance for all driving situations
R Recommended for all road conditions
; Eco
R Economical setting of vehicle functions
R Balance between traction and stability
R Recommended for all road conditions
R Restric ted per form ance of the climate control
to increase thera nge (/ page 143)
In heating mode, the windo wsmay mist up
more quickl y.
R Maximum permissible speed limited to
130 km/h
If yo u depress the accelerator pedal be yond
th e pressure point (kickdown), the limit is
ra ised tothe maximum permissible speed.
R When thero ute option Electric Intelligence is
switched on and route guidance is active, a ch
equered 0ag in the speedome ter indicates
th e maximum permissible speed recommen-
ded byactive range moni toring . It is the driv-
er's ownre sponsibility tocomply with them in
order toreach the next scheduled charging
station . N No
ot
tes on t
es on t he r
he roof load displ ay
oof load display Cer
tain drive prog rams and ESP ®
settings are
unsuitable for transporting a roof load.
If one of these drive prog rams is set or selected,
th eW symbol is shown as a warning. When
th is symbol is shown, the selected drive prog ram
is not suitable for transporting a load on thero of.
The following drive prog rams are a.ected:
R Sport
Sport drive prog ram
R Individual
Individual drive program with the Sport ESP ®
setting
% The symbol is also shown in thefo llowing sit-
uations:
R Within theth emes if a cor responding drive
prog ram is sa ved Driving and parking
159
159

Fo
r more information on themes see .
R Within there set display if the pr eviously
active drive prog ram is unsuitable forthe
transport of a roof load
Fo r fur ther information on there set dis-
pla y,see (/ page 160). Selecting t
Selecting t
he dr
he dr iv
ive pr
e pr ogr
ogram
am #
Press DYNAMIC SELECT switch 1forw ards
or backwards.
The drive prog ram selected appears in the
multifunction displa y. Con/gur Con/gur
ing
ingD
DYN
YNAMIC SELECT (multimedia sy AMIC SELECT (multimedia sy s-
s-
t
t em)
em) Multimedia system:
4 © 5
Settings 5
Vehicle
5 DYNAMIC SELECT
Se
Se tting dr
tting dr iv
ive pr
e pr ogr
ogram I
am I #
Select Individual configuration. #
Select and set a categor y.
Switc
Switc hing t
hing t he r
he rest
estor
oration displa
ation displa y on or
y on oro.
o. #
Switch Ask when starting on or o..
F F unction on:
unction on: the next time theve hicle is star ted a
prom ptappears asking whe ther the last active
drive prog ram should be restored.
F F unction on: unction on: the next time theve hicle is star ted a
prom ptappears asking whe ther the last active
drive prog ram should be restored. If the ECO start/s
top function was deacti vated, an additional
prom ptappears asking if the function should
re main deactivated.
% The prom ptappears only if the pr eviously
active settings deviate from the standard set-
tings.
F
F unction
unction o.:
o.:the next time theve hicle is star ted
th eA drive prog ram is set automaticall y.The
ECO start/stop function is activated automati-
call y.
% This function must be activated for each user
pro/le separatel y.Only when this function is
activated will the drive prog ram and ECO
start/s top setting forth e pr evious journey be
sa vedfo rth ere specti veuser pro/le.
% This function must be activated for each user
pro/le separatel y.The drive prog ram forthe
re specti veuser pro/le of the last driver is only
stored if this function is activated. 160 160
Driving and parking

#
Bring theve hicle toa standstill bypressing the
brake pedal. #
Ongradients, turn the front wheels so that the
ve hicle will rollto wa rdsth eke rb if it starts
moving. #
Apply the electric parking brake. #
Engage transmission position jin a station-
ary vehicle with the brake pedal applied
(/ page 162). #
Switch o. theve hicle bypressing the1 but-
to n. #
Release the service brake slo wly. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still oper-
ate the side windo wsand the panoramic slid-
ing sunroof for appr oximately four minutes if
th e driver's door is closed. Gar
Gar
ag
age door opener
e door opener Pr
Pr
ogr
ogr amming butt
amming butt ons f
ons for t
or the g
he g ar
arag
ag e door opener
e door opener &
W
WARNING
ARNING Risk of injury bybecoming
trapped when opening and closing a
ga rage door
When you operate or prog ram a garage door
with an integ ratedga rage door opener, per-
sons can become trapped or struck bythe
ga rage door if they stand wi thin its range of
mo vement. #
Always make sure that nobody is within
th era nge of thega rage door's mo ve-
ment. Before prog
ramming thega rage door opener, park
th eve hicle outside thega rage . Make sure that the
ve hicle is switched on but not star ted.
R
R eq eq uir
uir ements:
ements:
R The vehicle has been par ked outside the
gar age or outside thera nge of mo vement of
th e door.
R The vehicle is switched on.
R The vehicle has not been star ted.
% The garage door opener function is alw ays
av ailable when theve hicle is switched on. Driving and parking
183
183

neck or, in
the case of a fully electric
trailer hitch, retract the ball nec k. Depending on
the bicycle rack 's design, up to
th re e bicycles can be transpor ted on the bicycle
ra ck.
When mounted byattaching toball head 1,the
maximum load capacity is 75 kg. The maximum load capacity is calculated from
the
we ight of the bicycle rack and the bicycle rack
load.
Obser vethe no tes on driving with a roof load,
trailer or fully laden vehicle (/ page 152).
When using a bicycle rack , set the tyre pressure
fo r increased load on there ar axle of theve hicle.
Fu rther information on the tyre pressure can be
fo und in the tyre pressure table (/ page 334).
N
No ot tes on loading
es on loading
The lar gerth e distance between the load's centre
of grav ity and the ball head, thegr eater the load
on the trailer hitch.
Therefore, obser vethefo llowing no tes:
R mount heavy bicycles as close totheve hicle
as possible
R always distribute the load on the bicycle rack
as evenly as possible across theve hicle's lon-
gitudinal axis
Mercedes-Benz recommends removing all de tach-
able parts from bicycles (e.g. bask ets, ch ild seats,
re ch arge able batteries) before loading them onto
th e bicycle rack . This will impr ovethe aerody- namic
resis tance and centre of grav ity of the bicy-
cle rack.
Alw ays secure the bicycles toprev ent them from
moving around and check them at regular inter-
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driving
ch aracteristics and rear view may be impaired. In
addition, aerodynamic resis tance and the load on
th e trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head 242
242
Driving and parking