light MERCEDES-BENZ EQA SUV 2021 Owner's Manual

%
Further information on con venience closing
(/ page 94).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds.
The red indicator lamp on button 2lights up
once theve hicle is loc ked. Opening and closing
85 85

V
V
ehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS:
CCESS:it is also
possible tostop the closing process bymaking a
kicking mo vement below there ar bumper. #
T
To close t
o close t he t
he tailg
ailgat
ate:
e: pull theta ilgate down-
wa rds slightl y.Re lease it as soon as it begins
to close. #
Swit chon the po wer supply or theve hicle. #
Push remo teoperating switch 1until theta il-
ga te is fully closed. #
Press closing button 1ontheta ilgate. V
V
ehicles wit
ehicles wit h KEYLESS-GO
h KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle.
V
V ehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS
CCESS #
Make a kicking mo vement with your foot
below the bumper (/ page 90).
A
A ut
ut omatic rev
omatic rever
ersing function f
sing function f or t
or the t
he t ailg
ailgate
ate
The tailgate is equipped with automatic bloc kage
de tection with a reve rsing function. If an obstacle
obstructs theta ilgate during the automatic closing
process, it will automatically open again slightl y.
Au tomatic bloc kage detection with there ve rsing
function is only an aid and is not a substitute for
yo ur attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. Opening and closing
89
89

&
W
WARNI NG
ARNI NGRisk of becoming trapped
despite reve rsing function
The reve rsing function will not react:
R tosoT, light and thin objects, e.g. /n gers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap-
ped. #
Ensure that no body parts are in the
closing area.
If someone is trapped, either: R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Press theto p of the Mercedes star on the
ta ilgate. HANDS-FREE A
HANDS-FREE A
CCESS function
CCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate byper-
fo rm ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternatel y. Obser
vethe no tes when opening (/ page 87)
and closing (/ page 88)theta ilgate.
% Twowa rning tones sound when theta ilgate is
opening or closing.
* N NOOTE
TE Vehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deacti vate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. When making
the kicking mo vement, make sure
th at you are standing /rmly on thegr ound. Yo u
could otherwise lose your balance, e.g. on ice.
Obser vethefo llowing no tes:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement. 90
90
Opening and closing

1
Closing
2 Toopen
The buttons on the driver's door take precedence. #
T
To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:presstheW
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:press or pull
th eW button again. When
theve hicle is switched o., you can con-
tinue tooperate the side windo ws.
This function is available for around four minutes
or until a front door is opened.
A A ut ut omatic rev
omatic rever
ersing function of t
sing function of t he side windows
he side wind ows
If an obs tacle impedes a side window during the
closing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten-
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoT, light and thin objects, e.g. /n gers.
R during resetting.
The reve rsing function cannot pr event some-
one from becoming trapped in these situa-
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
W button toopen the side window
again. A
A
ut
ut omatic function of t
omatic function of t he side windows
he side wind ows In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is switched
o.:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The side windo wswill be closed as far as theve n-
tilation position. Opening and closing
93
93

V
V
ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:the side
windo wswill be closed comple tely ifth e sliding
sunroof is open.
If th e side windo wsare obstructed during auto-
matic closing, the side window concerned will
open again slightl y.ATer an other automatic clos-
ing process, the automatic function forth e sun-
ro of and side windo wsmay be deactivated. The
automatic function will be active again the next
time theve hicle is star ted. Conv Conv
enience opening (v
enience opening (v entilating t
entilating the v
he vehicle
ehicle
bef
bef or
ore st
e st ar
arting a jour
ting a jour ne
ney)
y) &
W
WARNING
ARNING Risk of entrapment when open-
ing a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
Release the button immediately if some-
body becomes trapped. R
R
eq
eq uir
uir ements:
ements:
R The key is in the immediate vicinity of theve hi-
cle. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The pano ramic sliding roof is opened.
R The seat ventilation of the driver's seat is
switched on.
% Ifth ero ller sunblind of the panoramic sliding
sunroof is closed, thero ller sunblind is
opened /rst. #
T
T o int
o int err
errup
upt conv
t conv enience opening:
enience opening: release the
Ü button. #
T
T o continue conv
o continue conv enience opening:
enience opening: press and
hold theÜ button again. Conv
Conv
enience closing (closing t
enience closing (closing t he v
he vehicle fr
ehicle fr om out-
om out-
side)
side) &
W
WARNING
ARNING Risk of entrapment due tonot
paying attention during con venience clos-
ing
When the con venience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. #
When the con venience closing feature is
operating, moni torth e entire closing
process and make sure that no body
parts are in the closing area. R
R
eq
eq uir
uir ements:
ements:
R The key is in the immediate vicinity of theve hi-
cle. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The pano ramic sliding roof is closed. 94
94
Opening and closing

1
Raise
2 Open
3 Close/lo wer
Use the3 button tooperate the panorama
sliding sunroof and thero ller sunblind.
The panorama sliding sunroof can be operated
only when thero ller sunblind is open. #
Check whe ther the sliding sunroof can be
ra ised or opened when a roof luggage rack is
/t ted. #
T To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:pressthe3
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation: brie0y press
th e3 button in any direction.
The opening/closing process will be stopped.
A
A ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he sliding sun-
he sliding sun-
r
r oof
oof
If an obstacle obstructs the sliding sunroof during
th e closing process, the sliding sunroof will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there ve rsing function being active
In particular, there ve rsing function does not
re act:
R tosoT, light and thin objects, e.g. /n gers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The closing process will be stopped. A A
ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he r
he roller sunblind
oller sunblind
If an obstacle obstructs thero ller sunblind during
th e closing process, thero ller sunblind will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. Opening and closing
97
97

#
When closing thero ller sunblind, make sure
th at no body parts are in thera nge of mo ve-
ment. &
W
WARNING
ARNING Risk of becoming trapped
despite reve rsing function
In particular, there ve rsing function does not
re act tosoT, light and thin objects, e.g. /n-
ge rs. #
When closing thero ller sunblind, make
sure that no body parts are in thera nge
of mo vement. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. A
A
ut
ut omatic functions of t
omatic functions of t he sliding sunr
he sliding sunroof
oof%
The term "sliding sunroof" also refers to the
panorama sliding sunroof. The sliding sunroof will be closed automatically
when theve hicle has been switched o. in thefo l-
lowing situations:
R if it starts torain
Ra in is de tected byara in sensor on the wind-
screen.
R inextreme temp eratures
R aTer a cer tain time (depending on the on-
board electrical system voltage)
R ifth ere is a malfunction in the po wer supply
The sliding sunroof will rise at there ar in order to
continue ventilating theve hicle interior.
If th e sliding sunroof is obstructed during an auto-
matic closing procedure, thero of will be opened
again slightl y.The automatic function forth e slid-
ing sunroof and the side windo wswill then be
deactivated.
R
R ain-closing f ain-closing f eatur
eature when dr
e when dr iving
iving
V
V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:if it
starts torain, thera ised sliding sunroof will auto-
matically be lo wered while theve hicle is in
motion. A
A
ut
ut omatic low
omatic low er
ering function
ing function
V
V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof:
oof:ifthe
sliding sunroof is raised at there ar, it will auto-
matically be lo wered slightly at higher speeds. At
low speeds, it will be raised again automaticall y. &
W
W ARNI NG
ARNI NGRisk of becoming trapped by
automatic lo wering of the sliding sunroof
At higher speeds, thera ised sliding sunroof
will automatically be lo wered slightly at the
re ar. #
Make sure that nobody reaches into the
sliding sunroof's range of mo vement
while theve hicle is in motion. #
If somebody becomes trapped, brie0y
push the sliding sunroof button forw ards
or backwards. %
By pushing or pulling the3 button, you
can inter rupt the automatic functions "Rain
closing function when driving" and "Automatic
lo we ring". 98 98
Opening and closing

R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the sliding sunr
he sliding sunr oof
oof &
W
WARNING
ARNING Risk of becoming trapped or
fata l injuries when the sliding sunroof is
closed again
If th e sliding sunroof is closed again immedi-
ately aTer it has been bloc ked or reset, it will
close with increased forc e. #
Make sure that no parts of the body are
in the closing area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during the automatic closing process.
The closing process will be stopped. The sliding sunr
The sliding sunr
oof canno
oof cannot be closed and y
t be closed and y ou can-
ou can-
no
no t see t
t see t he cause.
he cause.
% The term "sliding sunroof" also refers to the
panorama sliding sunroof.
If th e sliding sunroof is obstructed during closing
and reopens again slightl y: #
Immediately aTer automatic reve rsing, pull
and hold the3 button down again tothe
point of resis tance until the sliding sunroof is
closed.
The sliding sunroof will be closed with
increased forc e.
If th e sliding sunroof is obstructed again and
opens again slightl y: #
Repeat the pr evious step.
The sliding sunroof will be closed again with
increased forc e.
V V ehicles wit
ehicles wit h a panor
h a panorama sliding sunr
ama sliding sunr oof: t
oof: the slid-
he slid-
ing sunr
ing sunr oof or t
oof or the r
he roller sunblind is no
oller sunblind is no t oper
t operating
ating
smoot
smoot hly
hly.
. #
Reset the sliding sunroof and thero ller sun-
blind.
R
R ese
ese tting t
tting t he sliding sunr
he sliding sunr oof and t
oof and the r
he roller sun-
oller sun-
blind
blind #
Pull and hold the3 button little bylittle
until the sliding sunroof is fully closed. #
Pull and hold the3 button little bylittle
until thero ller sunblind is fully closed. #
Use automatic operation tofully open and
th en close the sliding sunroof. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key.
The immobiliser is automatically activated when
th eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 101) Opening and closing
99
99

N
N
o
ot
tes on t
es on t he corr
he corr ect dr
ect driv
iver's seat position
er's seat position &
W
WARNING
ARNING Risk of accident due toadjust-
ing theve hicle settings while theve hicle is
in motion
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R ifyo u adjust the driver's seat, the head
re straint, the steering wheel or the mir ror
while theve hicle is in motion
R ifyo ufa sten your seat belt while theve hi-
cle is in motion #
Before starting theve hicle: in particular,
adjust the driver's seat, head restraint,
stee ring wheel and mir ror,and fasten
yo ur seat belt. Ensure
thefo llowing when adjusting the steering
wheel 1, seat belt 2and driver's seat 3:
R You are sitting as farawa y from the driver's
airbag as possible, taking thefo llowing points
into consideration:
R You are sitting in an upright position
R Your thighs are slightly suppor tedby the seat
cushion R
Your legs are not fully extended and you can
depress the pedals proper ly
R The back of your head is suppor ted at eye
le ve lby the centre of the head restraint
R You can hold the steering wheel with your
arms slightly bent
R You can mo veyour legs freely
R You can see all the displa yson the inst rument
cluster clear ly
R You ha vea good overview of the tra1c condi-
tions
R Your seat belt sits snugly against your body
and passes across the centre of your shoulder
and across your hips in the pelvic area 102
102
Seats and st
owing

#
T
To low
o low er:
er:press release knob 1inthe direc-
tion of the ar row and push the head restraint
down. #
If t
If the centr
he centr e seat on t
e seat on t he second ro
he second row of seats
w of seats
is no
is no t occupied:
t occupied: pressthe head restraint down
all thewa y.
F
F itting/r
itting/r emo
emoving t
ving t he r
he rear seat head r
ear seat head r es
estrtraints
aints
R
R emo
emo ving
ving #
Release there ar seat backrest and fold it for-
wa rds slightly (/ page 117). #
Pull the head restraint up wards as far as it will
go. #
Push release knob 1inthe direction of the
ar ro w and pull out the head restraint.
Inst
Inst alling
alling #
Inse rtthe head restraint su chthat the notches
on the bar are on the leT when vie wed in the
direction of tr avel. #
Push the head restraint down until it engages. #
Foldthere ar seat backrest back until it
engages. Con/gur
Con/gur
ing
ingt
the seat se
he seat se ttings
ttings Multimedia system:
4 © 5
Comfort 5
Seat comfort
A
A djus
djusting t ting t he bac
he bac kr
kres
es t cont
t cont our in t
our in t he lumbar
he lumbar
r
r egion of t
egion of t he seat bac
he seat bac kr
kres
es t (lumbar)
t (lumbar) #
Select Lumbar. #
Select the settings Zforth e desired seat. #
Adjust the air cushions.
A
A djus
djus ting t
ting t he bac
he bac kr
kres
est side bolst t side bolst ers
ers #
Select Side bolsters. #
Adjust the air cushion forth e desired seat. Selecting t Selecting t
he massag he massage pr
e progr
ogramme f
amme f or t
or the fr
he fr ont
ont
seats
seats Multimedia system:
4 © 5
Comfort 5
Massage #
Select Wave Massage orPulsating Massage . #
Start the prog ram forth e desired seat ;. #
T
To se
o se t t
t the massag
he massag e int
e int ensity
ensity : switc
: switc h
hHigh
intensity on or o. . R
R
ese
ese tting seat se
tting seat se ttings
ttings Multimedia system:
4 © 5
Comfort 5
Seat comfort #
Select Îforth e desired seat. #
Con/ rmthe prom pt. 108
108
Seats and st
owing