maintenance MERCEDES-BENZ EQA SUV 2021 Owner's Manual

At
a dis tance of app roximately 1 m tothe tyre
in0ation compressor and appr oximately 1.6 m
abo vethegr ound, thefo llowing sound pres-
sure le vels appl y:
R Emissions sound pressure le vel
L PA 83 dB (A)
R Sound po wer le vel L
WA 91 dB (A)
The tyre in0ation compressor is maintenance-
free. If there is a malfunction, please contact
a qu ali/ed specialist workshop. Using t
Using t
he TIREFIT kit
he TIREFIT kit R
R
eq
eq uir
uir ed t
ed t ools:
ools:
R Tyre sealant bottle
R TIREFIT stic ker
R Sticke r with de tails of the maximum permissi-
ble speed
R Tyre in0ation compressor
R Gloves
TIREFIT kit storage location: (/ page 314)Yo
u can use TIREFIT tyre sealant toseal per fora-
tion damage of up to4 mm, particular lythose in
th e tyre contact sur face. You can use TIREFIT in
outside temp eratures down to-20°C. &
W
WARNING
ARNING Risk of accident when using
tyre sealant
The tyre sealant may be unable toseal the
tyre proper ly, especially in thefo llowing cases:
R there are lar gecuts or punctures in the
tyre (la rger than damage pr eviously men-
tioned)
R the wheel rims ha vebeen damaged
R aTer journe yswith very low tyre pressure
or with 0at tyres #
Do not continue driving. #
Consult a quali/ed specialist workshop. &
W WARNING ARNING Risk of injury and poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and causes
ir rita tion. Do not allow it tocome into contact with
your skin, eyes or clo thing, and do not
swallow it. Do not inhale any vapours. Keep
th e tyre sealant away from children.
Obser vethefo llowing if you come into contact
with the tyre sealant: #
Rinse o. the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor-
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallo wed,thor-
oughly rinse out your mouth immediately
and drink plenty of water. Do not induce
vo miting and seek medical attention
immediatel y. #
Change out of clo thing which has come
into contact with tyre sealant immedi-
atel y. #
If an alle rgic reaction occurs, seek medi-
cal attention immediatel y. Breakd
own assistance
315 315

Do not drive with tyres
that ha vetoo little tread
dep th. This signi/cantly reduces traction on wet
ro ads (aquaplaning).
On vehicles with the same front and rear wheel
size, you can inter change the wheels every
5,000 to10,000 km, depending on thewe ar.
Ensu rethe direction of rotation is maintained for
th e wheels.
Obser vethe inst ructions and saf ety no tes on
"Changing a wheel" when doing so (/ page 340).N
No
ot
tes on st
es on st or
oring wheels
ing wheels When storing wheels, obser
vethefo llowing no tes:
R ATer removing wheels, store them in a cool,
dry and preferably dark place.
R Protect the tyres from contact with oil, grease
or fuel. Ov Ov
er
ervie
vie w of t
w of t he tyr
he tyr e-c
e-chang
hang e t
e tool kit
ool kit Apart from some count
ry-speci/c variants, vehi-
cles are not equipped with a tyre-change tool kit.
Fo r more information on which tyre-changing to
ols are requ ired and appro vedfo r per form ing a
wheel change on your vehicle, consult a quali/ed
specialist workshop.
Yo ure qu ire thefo llowing tools, forex ample, to
ch ange a wheel:
R Jack
R Chock
R Wheel wrench
R Centring pin
% The jack weighs appr oximately 3.4 kg.
The maximum load capacity of the jack can
be found on the stic ker a1xed tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a quali/ed spe-
cialist workshop.
The tyre-change tool kit is located in tool bag 1
in the load compartment. The
tool bag contains:
R Jack
R Gloves
R Wheel wrench
R Centring pin
R Folding chock
R Ratchet for jack Pr Pr
epar
epar ing t
ing the v
he vehicle f
ehicle f or a wheel c
or a wheel c hange
hange R
R
eq
eq uir
uir ements:
ements:
R The vehicle is not on a slope. 340
340
Wheels and tyres

R
The vehicle is on solid, non-slippery and le vel
gr ound.
R The requ ired tyre-change tool kit is available.
% Ifyo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a quali/ed specialist
wo rkshop to/nd out about sui table tools. #
Apply the electric parking brake manuall y.#
Movethe front wheels tothe straight-ahead
position. #
ShiT the transmission toposition j. #
Switch o. theve hicle. #
Make sure that theve hicle cann otbe star ted. #
Place choc ks orother suitable items under the
front and rear of the wheel that is diagonal ly
opposite the wheel you wish tochange. R
R
aising t
aising t he v
he vehicle when c
ehicle when c hanging a wheel
hanging a wheel R
R
eq
eq uir
uir ements:
ements:
R There are no persons in theve hicle.
R The vehicle has been prepared for a wheel
ch ange (/ page 340). Impor
tant no tes on using the jack:
R Use only a vehicle-speci/c jack that has been
appr ovedby Mercedes-Benz toraise theve hi-
cle.
R The jack is only designed forra ising and hold-
ing theve hicle for a short time while a wheel
is being changed and not for maintenance
wo rkunder theve hicle.
R The jack must be placed on a /rm, 0at and
non-slip sur face. If necessar y,use a lar ge, 0at,
load-bearing, non-slip underla y.
R The foot ofthe jack must be positioned verti-
cally under the jack support point. Ru
les of conduct when theve hicle is raised:
R Never place your hands or feet under theve hi-
cle.
R Never lie under theve hicle.
R Do not start theve hicle and do not release the
electric parking brake.
R Do not open or close any doors or theta ilgate. Wheels and tyres
341
341

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
The tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl
Onl y f y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h the engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. T
T
w
w o-wa
o-wa y r
y r adios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due to
improper operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
th e case in thefo llowing situations, in particu-
lar: R
The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. *
N
NOOTE
TE Inva lidation of the operating permit
due tofailure tocomply with the inst ruc-
tions for installation and use The operating permit may be in
validated if the
inst ructions for installation and use of two-w ay
ra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out-
put po wer in these frequency bands. #
Only use appr oved aerial positions. Te
ch nical data
347
347

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
d
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the drive system. Do not con-
tinue driving. #
Do not tow theve hicle, stop towing if necessar y. #
Consult a quali/ed specialist workshop.
d
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX km
(yellow display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out at a quali/ed specialist workshop.
High-voltage battery main-
tenance required urgently.
No start in approx. XXX
km (red display message) *A
malfunction has occur red in the high-voltage batter y.
It will no lon ger be possible tostart the electric drive system aTer the distance displa yed has been co vered. #
Have the necessary maintenance workon the high-voltage battery car ried out immediately at a quali/ed specialist
wo rkshop. Displ
aymessages and warning/indicator lamps
375
375

Anticipat
Anticipat
or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf ety sy stem
ASS YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 299
Displaying the service due dat e.............. 298
Fu nction/no tes...................................... 298
Re gular maintenance work..................... 298
Special service requ irements................. 298
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm........................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 101
Priming/deactivating tow- awa y pro-
te ction................................................... 101
To w- awa y protection function................. 100 A
A TTENTION ASSIST TTENTION ASSIST
Function................................................ 195
Setting.................................................. .196
System limitations.................................. 195
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A A ut ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
Ac tivating............................................... 304
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 53
A
A ut
ut omatic dist
omatic dist ance contr
ance control
ol
see Active Distance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 131
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGER AIR BAG indicator la mps...... 54
A
A ut
ut omatic measur
omatic measur es
es aTer
aTer an accident
an accident........... .58
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 141
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
Drive prog rams..................................... .158
DY NAMIC SELECT switch....................... 158 Axle load
Axle load
Perm issible............................................ 349
Tr ailer operatio n.................................... .357 B
B
Bag hook
Bag hook..................................................... 122
Ball neck
Ball neck Folding out/in........................................ 238
B
B AS (Br
AS (Br ak
ake Assis
e Assist Syst t System)
em)........................... 190
Batt
Batt ery
ery
see High-voltage battery
Batt
Batt er
ery (high-v
y (high-v olt
oltag
age on-boar
e on-boar d electr
d electrical
ical
syst
syst em)
em)
see High-voltage battery
Batt
Batt er
ery (ke
y (ke y)
y)
Re placing................................................ .81
Batt
Batt er
ery (v
y (v ehicle)
ehicle)
No tes..................................................... 319
No tes (starting assis tance and charg-
ing)........................................................ 321
Belt
Belt
see Seat belt Index
423
423

Ac
tive Steering Assist cur rently
una vailable due tomultiple emer-
ge ncy stops........................................... 392
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ............ 392
Ac tive Steering Assist inoperative...........3 92
Anti-theT alarm system Malfunction ....... 380
Apply brake todeselect Park (P) posi-
tion....................................................... .381
Apply brake toselect D or R ...................381
Apply brake toselect R .......................... 381
Beginning emer gency stop..................... 392
Blind Spot Assist cur rently una vailable
See Owner's Manual.............................. 393
Blind Spot Assist inoperative.................. 394
Blind Spot Assist not available when
to wing a trailer See Owner's Manual ...... 394
Cann otstart engine See Owner's
Manual................................................. .404 Charging
fault Please change charging
me thod See Owner's Manual .................371
Charging me thod cur rently una vaila-
ble Please try again or change charg-
ing me thod............................................ 371
Check brake pads See Owner's Man-
ual........................................................ .387
Cruise control and Limiter inoperative.... 388
Cruise control inoperative...................... 388
Cruise control o.................................... 388
DC charging inoperative Consult
wo rkshop ............................................... 371
Device de tected at diagnostics con-
nection See Owner's Manual................. .404
Fr ont-passenger airbag disabled See
Owner's Manual .................................... .360
Fr ont-passenger airbag enabled See
Owner's Manual .................................... .361
Hazard warning lamps malfunctioning .... 365Head-up display cur
rently una vailable
See Owner's Manual.............................. 378
Head-up display inoperative ...................378
High-voltage battery maintenance
re qu ired ur gentl y.No start in approx.
XXX km (red display message) ............... 375
High- voltage battery maintenance
re qu ired ur gentl y.No start in approx.
XXX km (yellow display message) ........... 375
High- voltage battery maintenance
re qu ired ur gentl y.Wi thout engine
re start, consult workshop ....................... 376
Limi ter inoperative................................. 389
Limiter passive....................................... 389
N permanently active Risk of vehicle
ro lling....................................................3 82
Not possible tounlock charging cable
See Owner's Manual.............................. 370
Only select Park (P) when vehicle is
stationary.............................................. 381 430 430
Index