wheel MERCEDES-BENZ EQA SUV 2021 Service Manual

360° Camera
360° Camera
F
F
unction of t
unction of t he 360° Camera
he 360° Camera
The 360° Camera is a system that consists of
fo ur cameras. The cameras co verth e immediate
ve hicle sur roundings. The system assists you
when you are parking or at exits with reduced visi-
bility, forex ample.
The vie wsofthe 360° Camera are alw aysav aila-
ble when driving forw ards up toa speed of
appr ox. 16 km/h and when reve rsing.
The 360° Camera is only an aid and may show a
distor ted view of obstacles, show them incor rectly
or not show them at all. It is not a substitute for
yo ur attention tothe sur roundings. The responsi-
bility for safe manoeuvring and parking remains
with you. Make sure that there are no persons,
animals or objects etc., in the manoeuvring area
while manoeuvring and parking.
The system evaluates images from thefo llowing
cameras:
R Reversing camera
R Front camera
R Two side cameras in the outside mir rors %
You can open the co ver of there ve rsing cam-
era manually (/ page 228).
V
V iew iew s of t
s of t he 360° Camera
he 360° Camera
Yo u can select from di.erent vie ws: 1
Wide-angle vie w,front
2 Top view with image from the front camera
3 Top view with images from the side cameras
in the outside mir rors
4 Wide-angle vie w,rear
5 Top view with image from there ve rsing cam-
era
6 Top view with trailer view (vehicles with a
trailer hitch) T
T
op view
op view 1
Lane indicating thero ute theve hicle will take
at the cur rent steering wheel angle
2 Warning display of Parking Assist
PA RKTRONIC
3 Your vehicle from abo ve
The colour of the individual segments of warning
display 2is based on the distance tothe de tec-
te d obstacle:
R Y
Y ello
ello w segments:
w segments: obstacles at a distance
between appr ox. 0.6 m and 1.0 m
R Or
Orang
ang e segments:
e segments: obstacles at a distance
between appro x. 0.3 m and 0.6 m Driving and parking
225
225

R
R
Red segments:
ed segments: obstacles at a very short dis-
ta nce of app rox. 0.3 m or less
When Parking Assist PARKTRONIC is operational
and no object is de tected, the segments of the
wa rning display are shown in grey.
Guide lines
Guide lines 1
Yellow lane marking the course the tyres will
ta ke atthe cur rent steering wheel angle
(dynamic)
2 Yellow guide line, vehicle width (driven sur-
fa ce) depending on the cur rent steering wheel
angle (dynamic) 3
Red guide line at a distance of appr oximately
0.3 m from there ar area
4 Mark at a dis tance of app rox. 1.0 m
% When Active Parking Assist is active, lanes 1
are displa yed in green.
The guide lines in the media display show the
distances toyour vehicle. The dis tances app ly
to road le vel.
In trailer mode, the guide lines are shown at
th e le vel of the trailer hitch.
T
T r
railer vie
ailer vie w (v
w (vehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h)
h)
If yo u select trailer view and no trailer is coupled
to theve hicle, thefo llowing display appears: 1
Yellow guide line, locating aid
2 Red guide line at a distance of appr oximately
0.3 m from the ball head of the trailer hitch
3 Ball head of the trailer hitch 226
226
Driving and parking

When
the electrical connection is established
between theve hicle and the trailer, the display
ch anges tothe side camera vie w.
This view supports manoeuvring procedures with
a trailer.
Side vie Side vie w of t
w of the mirr
he mirr or camer
or camer as
as
The sides of theve hicle can be seen in this vie w. 1
Guide line of extern al vehicle dimensions with
outside mir rors folded out
2 Marker of the wheel contact points
Syst
Syst em f
em f ailure
ailure
If th e system is not ready for operation, thefo l-
lowing message appears inthe media displa y: Syst
Syst
em limits
em limits
The 360° Camera will not function or will only
partially function in thefo llowing situations:
R The doors are open.
R The outside mir rors are folded in.
R The tailgate is open.
R There is heavy rain, snow or fog.
R The light conditions are poo r,e.g. at night.
R Cameras, or vehicle components in which the
cameras are /tted, are damaged, dirty or co v-
ered. Obser vethe information on vehicle sen-
sors and cameras (/ page 188).
% Do not use the 360° Camera under such cir-
cumstances. You could otherwise injure oth-
ers or collide with objects when parking the
ve hicle.
Fo rte ch nical reasons, the standard height of the
ve hicle may be altered if theve hicle is car rying a heavy load and can
result in inaccu racies in the
guide lines and in the display of thege nerated
ima ges.
% The cont rast of the display may be impaired
by abrupt, direct sunlight or by other light
sources, e.g. when driving out of a garage . In
th is case, pay particular attention.
% Have the display repaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use.
See the no tes on cleaning the 360° Camera
(/ page 307).
Calling up t
Calling up t he vie
he view of t
w of the 360° Camer
he 360° Camer a using
a using
rev
rev er
erse g
se g ear
ear
R
R eq
eq uir
uir ements:
ements:
R The Auto reversing camera function is activa-
te d in the multimedia system (/ page 228). #
Engage reve rsege ar. #
Select the desired view in the multimedia sys-
te m (/ page 225). #
If, aTer shiTing toreve rsege ar, the image of
th ere ve rsing camera is not shown: switch o. Driving and parking
227
227

select
the cor responding transmission posi-
tion.
The vehicle drives into the selected parking
space.
% During the parking procedure with Active
Pa rking Assist, the lane markings are dis-
pla yed in green in the camera image.
On completion of the parking procedure, the
Ø Parking Assist finished, take control of
vehicle display message appears. Further
manoeuvring may still be necessar y.#
ATer completion of the parking procedure,
safeguard theve hicle against rolling away.
When requ ired bylegal requ irements or local
conditions: turn the wheels towa rdsth eke rb.
% You can stop theve hicle and change the
transmission position during the parking pro-
cedure. The system then calculates a new
ve hicle path. If no new vehicle path is availa-
ble, the system can change the transmission
position again or cancel the parking proce-
dure. Exiting a par Exiting a par
king space wit
king space wit h A
h Activ
ctiv e P
e Par
ar king Assist
king Assist
R
R eq
eq uir
uir ements:
ements:
R The vehicle has been par ked with Active Park-
ing Assist.
Please no tethat you are responsible forth eve hi-
cle and sur roundings during the entire parking
procedure. #
Start theve hicle. #
Press but ton1.
The media display sh owsth e view of Active
Pa rking Assist. #
Ifth eve hicle has been par ked perpendicular
to the direction of tr avel: in area 2, select
direction of tr avel 3 Left orRight.
% The vehicle path shown on the media display
may di.er from the actual vehicle path. #
Con/rm direction of exit3 todrive out of the
parking space.
% The turn signal indicator is switched on auto-
matically when theex iting procedure begins. Driving and parking
235
235

Ov
Ov
er
ervie
vie w of butt
w of butt ons on t
ons on the st
he steer
eering wheel
ing wheel 1
P Back/Home button (press and hold),
on-board computer
2 Touch Control, on-board computer
3 Control panel for cruise control/limiter or
Ac tive Distance Assist DISTRONIC
4 Control panel forth e MBUX multimedia sys-
te m (/ page 250) £
LINGU ATRO NIC
5 ò Tocall up the home screen of the multi-
media system
6 Touch Control multimedia system
7 % Back button (multimedia system)
8 Brightness control toadjust the lighting in the
Instrument Displ ayand in the control ele-
ments of theve hicle interior Oper
Oper
ating t
ating t he on-boar
he on-boar d com
d comput
put er
er
Obser vethe legal requ irements forth e country in
which you are cur rently driving when ope rating
th e on-board computer. When
the on-board computer is being operated,
di.erent acoustic signals will sound as operating
fe edbac k,e.g. when the end of a list is reached or
when you are scrolling thro ugh a list.
The following menus are available:
R Assistance
R Telephone
R Navigation
R Trip
R Radio
R Media
R Styles & display
R Service
% You can /nd information about the possible
settings and selections on the menus in the
Digital Owner's Manual.
The menus can be called up from the menu bar
on the inst rument displa y. #
T To call up t
o call up t he menu bar:
he menu bar: pressthe leT-hand
back button until the menu bar is displa yed. 246
246
Inst
rument display and on-board computer

The driver's seat is equipped with an access pre-
ve
nter.
If th e driver's door is open, the driver's seat will
not
not be set aTer calling up the driver's pro/le.
Pro/les store your vehicle settings and settings
fo rth e multimedia system. If theve hicle is used
by several drivers, the driver can select their own
pro/le without changing the stored pro/le settings
of other drivers.
% Information on pro/les from Mercedes me
connect can be found in the Digital Opera-
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
steering wheel and mir ror settings, climate control
and ambient lighting. Forth e settings of the multi-
media system, you can select, forex ample, radio
stations, pr evious destinations as well as themes,
suggestions and favo urites.
Fo rre cur ring driving situations, such as long
drives on the mo torw ay,yo u can sa veyour prefer-
re d settings in a theme in theve hicle. In a theme
yo u can sa vethe display of the digital map, your
prefer redra dio station and prefer red drive pro-
gr am, forex ample. The
vehicle can learn the habits of the driver. It
th en o.ers suggestions forth e most probable
navigation destinations, media sources, radio sta-
tions or contacts. The pre-requirements forth at
are the selection of a pro/le, your consent tothe
re cording of data and su1cient collected data.
Fa vourites pr ovide quick access toapplications
th at are used oTen. You can select favo urites
from categories or add them directly toan appli-
cation. Con/gur Con/gur
ing
ingpr
pro/les,
o/les, t
themes and sugg
hemes and sugg es
estions
tions Multimedia system:
4 © 5
f Profiles
Cr
Cr eating a ne
eating a ne w
w pr
pro/le
o/le #
Select WCreate profile . #
Select an avatar. #
Enter the name and con/ rmwith a. #
Select Continue r. #
Select Current settings . #
Select Save. #
Activate Blue tooth ®
and select Connect
phone, toconnect a mobile phone with the
user pro/le . #
Select Finished.
Selecting
Selecting pr
pro/le
o/le op
options
tions #
Select Äfor a pro/le.
The following functions are available:
R Editing, resetting or deleting a pro/le
R Resetting themes or favo urites
R Con/guring suggestions
Con/gur Con/gur ing ingsugg
sugg es
estions tions #
Select Äfor a pro/le. #
Select Suggestions settings. #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or o.. #
T
To deactiv
o deactiv at
ate t
e t he lear
he lear ning function f
ning function f or one
or one
day
day :
:activate Deact. learn. for 24h .
Fo r 24 hours no new actions will be trained
and no data recorded forth e active pro/le.
Suggestions will continue tobe shown. 258
258
MBUX multimedia system

Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call data can be called up.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cannot be per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
To st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat a pr
a processingocessing Pr
Processing of per
ocessing of per sonal dat
sonal data via t
a via the Mer
he Mercedes- cedes-
Benz emerg
Benz emerg ency call sy st
enc y call sy stem
em
All processing of pe rsonal data via the Mercedes-
Benz emer gency call system cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call system forre scue and reco very in
th eev ent of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call system in addition
to the 112 emer gency call system (EU eCall), has 290 290
MBUX multimedia system

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the next regular
service due date.
Depending on the operating conditions of the
ve hicle, there maining time or distance until the
next service due date will be displa yed.
Yo u can hide this service display using the back
button Gonthe leT-hand side of the steering
wheel.
Yo u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re.Displa Displa
ying t
ying the ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
T o e
o e xit t
xit t he displa y:
he displ ay:press the back button
G onthe leT-hand side of the steering
wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 246). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. *
N
NOOTE
TE Irre parable damage tothe high-volt-
age battery due tomaintenance worknot
being ca rried out The high-voltage battery is subject
towe ar.
Main tenance workwhich is not car ried out in
time can lead toirre parable damage tothe
high- voltage batter y. #
Always obser vethewa rning messages
about the high-voltage battery and
immediately consult a quali/ed specialist
wo rkshop. #
Have the necessary maintenance work
on the high-voltage battery car ried out at
a qu ali/ed specialist workshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Main tenance work
will need tobe per form ed more oTen than speci-
/ed if theve hicle is operated under arduous con-
ditions or increased loads. This is the case for fre-
qu ent operation in mountainous terrain or on poor
ro ad sur faces, forex ample. 298
298
Main
tenance and ca re

R
Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr oved for
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop.
R Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards. R
Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers, e.g. wax.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 188). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 305). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage.
Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances, e.g. a car shampoo appr ovedfor
Mercedes-Benz. R
Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is oth-
erwise a risk of damaging the decorative foil
ir re parabl y.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: Use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Topreve ntwa ter stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
A
A v
voiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colou ring of decorative
fo ils are impaired by:
- Sunlight
- Tempe rature, e.g. hot air blo wer
- Weather conditions
- Stone chippings and dirt
- Chemical cleaning agents 306
306
Maintenance and care

-
Oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely rep aired. In such
cases, visit a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pr otected bya decorative foil aTer removing a
decorative foil.
% Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop,
e.g. in a Mercedes-Benz Se rvice Centre. N
No
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and the drive system before cleaning the
windscreen or wiper blades. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing vehicle
parts:
Wheels and r
Wheels and r ims ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes aTer cleaning before parking it. The brake
disks and brakepads
warm up and dry out.
W W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 188).
W
W iper blades iper blades
R Movethe wiper arms into there placement
position (/ page 136). Maintenance and care
307
307