automatic transmission MERCEDES-BENZ EQA SUV 2021 Owners Manual

The front-passenger outside mir
ror will mo veback
to its original position when:
R you shiT the transmission toano ther transmis-
sion position.
R you are tr avelling at a speed greater than
15 km/h.
R you press the button forth e outside mir ror on
th e driver's side. S
S
t
tor
or ing t
ing t he par
he par king position of t
king position of t he fr
he front-
ont-
passeng
passeng er outside mirr
er outside mirr or usingrev
or using rever
erse g
se g ear
ear S S
t tor
or ing
ing #
Press button 1toselect the front-passenger
outside mir ror. #
Engage reve rsege ar. #
Movethe front-passenger outside mir ror into
th e desired parking position using button 2.Calling up
Calling up #
Press button 1toselect the front-passenger
outside mir ror. #
Engage reve rsege ar.
The front-passenger outside mir ror will mo ve
into the stored parking position. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic mirr
omatic mirr or f
or fold-
old-
ing function
ing function Multimedia system:
4 © 5
Settings 5
Vehicle #
Switch Automatic fold-in on or o.. Light and sight
141
141

#
T
To switc
o switc h on t
h on the v
he vehicle:
ehicle: press button 1
twice.
Indicator and warning lamps go on in the
inst rument clus ter.
The vehicle is switched o. again if one of thefo l-
lowing conditions is met:
R you do not start theve hicle within 15 minutes
and the transmission is in position jorthe
electric parking brake is applied.
R you press button 1once. S S
t
tar
ar ting t
ting t he v
he vehicle
ehicle S
S
t
tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the st
he st ar
art/st
t/st op butt
op butt on
on
R
R eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised. #
ShiT the transmission toposition jori. #
Depress the brake pedal and press button 1
once.
R The vehicle is star ted.
R The display õappears in the inst ru-
ment displa y:theve hicle can be driven. #
Ifth eve hicle does not start: switch o. non-
essential consumers and press but ton1
once. #
Ifth eve hicle still does not start and the dis-
play message Place the key in the marked
space See Owner's Manual appears inthe
inst rument displa y: starttheve hicle with the
ke y in the mar ked space (emer gency ope ra-
tion mode) (/ page 151).
% You can switch o. theve hicle while driving. To
do this, press button 1for about thre e sec-
onds or bypressing button 1thre e times
within thre e seconds. The transmission shiTs
to neutral iautomaticall y.When you press
button 1again, theve hicle starts again and
yo u can engage drive position hagain. Be
sure toobser vethe saf ety no tes under "Driv-
ing tips" (/ page 152).
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S t
t ar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the ke
he key in t
y in t hestow
he st owage
age
com
com par
partment (emerg
tment (emerg ency oper
ency operation mode)
ation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
display message appears in the multifunction dis-
pla y,yo u can start theve hicle in emer gency ope r-
ation mode. Mar
ked space (e xample with cup holder without
co ver) Driving and parking
151 151

#
When theve hicle is stationar y,press button
j.
Pa rk position is only engaged when the trans-
mission position display jis shown in the
driver's displa y.If no transmission position dis-
play jappears, secure theve hicle toprev ent
it from rolling away.
Pa rk position jis engaged automatically if one
of thefo llowing conditions is met:
R You switch theve hicle o. in transmission posi-
tion hork.
R You open the driver's door when theve hicle is
at a standstill or when driving at a very low
speed and the transmission is in position h
or k.
% Tomanoeuv rewith an open driver's door,
open the driver's door while stationary and
engage transmission position hork again.
% Ifyo u ha veengaged park position jor
switched o. theve hicle and no transmission
position displ ayis displa yed, secure theve hi-
cle from rolling away (/ page 187). Eng
Eng aging dr aging dr iv
ive position D
e position D #
Dep ress the brake pedal and push the DIRECT
SELECT le ver down past the /r stpoint of
re sis tance. F
F
unction of t
unction of t he 4MA
he 4MATIC
TIC
The 0exible all-wheel distribution of the 4MATIC
means the drive is alw ays ideal lydist ributed
between bo thaxles. Depending on the situation,
only the front axle or only there ar axle can be
driven, or the drive can be distributed continu-
ously between bo thaxles.
This means that recuperation can be used even
more e.ectively and thera nge of theve hicle can
be increased (/ page 155).
To get her with ESP ®
and 4ETS, 4MATIC impr oves
th e traction of your vehicle whene ver a driven
wheel spins due toinsu1cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor override
th e la wsof ph ysics. It cannot take into account
ro ad, weather or tra1c conditions. 4MATIC is only
an aid. You are responsible especially for main-
ta ining a safe distance from theve hicle in front, fo
rve hicle speed, for braking in good time and for
st ay ing in lane.
% In wintry road conditions, the maximum e.ect
of the 0exible all-wheel distribution can be
achie ved only if you use winter tyres (M+S
tyres), with snow chains if necessar y. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ag e batt
e batt ery
ery *
N
NOOTE
TE High-voltage battery damage due to
leaving theve hicle idle for lengt hyperiods
of time Lithium-ion batteries
experience a natural self-
dischar ge.
Exhausti vedischarging can therefore occur if
th eve hicle is idle for se veral months. This can
damage the high-voltage batter y. #
Toavo id damage, please obser vethefo l-
lowing recommendations when handling
th e high-voltage batter y. Driving and parking
163
163

Yo
u are responsible for selecting the turn signal
indicator in accordance with the tra1c condi-
tions. If necessar y,select the turn signal indicator
accordingl y. &
W
WARNI NG
ARNI NGRisk of accident due tovehicle
swinging out while parking or pulling out
of a parking space
While parking or exiting a parking space, the
ve hicle swings out and can drive onto areas of
th e oncoming lane.
This could cause youto collide with objects or
ot her road users. #
Pay attention toobjects and other road
users. #
Where necessar y,stop theve hicle or
cancel the parking procedure with Active
Pa rking Assist. #
If,forex ample, thePlease engage forward
gear message appears in the media displa y: select
the cor responding transmission posi-
tion.
The vehicle mo ves out of the parking space.
The turn signal indicator is switched o. auto-
maticall y.
ATer the parking space has been exited, a warn-
ing tone and theØ Parking Assist finished,
take control of vehicle message prompt youto
ta ke cont rol of theve hicle.
The vehicle is not automatically braked and can
ro llawa y.Yo u ha vetoaccelerate, brake, steer and
ch ange gear yourself again. Manoeuvr Manoeuvr
ing assist
ing assistant
ant F
F
unction of Dr
unction of Dr iv
ive Awa
e Away Assi st
y Assi st
Drive Away Assist can reduce the se verity of an
impact when pulling away.If an obs tacle is de tec-
te d in the direction of tr avel, theve hicle's speed
is brie0y reduced toappr ox. 2 km/h. If a critical
situation is de tected, theÉ symbol appears in
th e media displa y. Drive
Away Assist can be deactivated or activated
in theManoeuvring assistance menu
(/ page 237).
% You can cancel an inter vention byDrive Away
Assist at any time bydeactivating Parking
Assist PARKTRONIC (/ page 231). &
W
WARNI NG
ARNI NGRisk of accident caused bylimi-
te d de tection per form ance of Drive Away
Assist
Drive Away Assist cannot alw ays clear lyiden-
tify objects and tra1c situations. #
Always pay careful attention tothe tra1c
situation; do not relyon Drive Away
Assist alone. #
Be prepa redto brake or swer veas nec-
essar y,prov ided the tra1c situation per-
mits and that it is safe totake evasive
action. Drive
Away Assist is only an aid. It is not a substi-
tute foryo ur attention tothe sur roundings. The
re sponsibility for safe manoeuvring and parking
re mains with you. Make sure that no persons, ani- 236
236
Driving and parking

mals or objects
etc. are in the manoeuvring
ra nge.
A risk of collision may occur in thefo llowing situa-
tions, forex ample:
R Ifth e accelerator and brake pedals are inter-
ch anged.
R If an inco rrect transmission position is
engaged.
Drive Away Assist is active under thefo llowing
conditions:
R IfPa rking Assist PARKTRONIC is activated.
R Ifyo u shiT the transmission position tok or
h when theve hicle is stationar y.
R Ifth e de tected obs tacle is less than appr ox.
1.0 m away.
R Ifth e manoeuvring assistance function is acti-
va ted in the multimedia system.
Syst
Syst em limits
em limits
The per form ance of Drive AwayAssist is limited
on inclines.
When driving with a trailer, Drive AwayAssist is
not available. %
Also obser vethe system limits of Parking
Assist PARKTRONIC (/ page 228).
F
F unction of Cr unction of Cr oss
ossTr
Tra1c
a1c Alert
Alert
% Cross Tra1c Ale rtis only available forve hicles
with Blind Spot Assist or Active Blind Spot
Assist.
Cross Tra1c Ale rtcan warndrivers of any cross-
ing tra1c when reve rsing and manoeuvring out of
a parking space. The radar sensors in the bumper
also monitor the area adjacent totheve hicle. If a
critical situation is de tected, theL symbol
appears in the media display and theve hicle can
be braked automaticall y.
If th era dar sensors are obstructed byvehicles or
ot her objects, de tection is not possible.
Cross Tra1c Ale rtis active under thefo llowing
conditions:
R ifth eve hicle is reve rsing at a walking pace.
R manoeuvring assista nce is activated
(/ page 237).
% Also obser vethe inst ructions on Blind Spot
Assist and Active Blind Spot Assist
(/ page 216). Syst
Syst em limits
em limits
Cross Tra1c Ale rtis not available on inclines.
Cross Tra1c Ale rtis not available when driving
with a trailer.
A A ctiv
ctiv ating/deactiv
ating/deactiv ating manoeuvr
ating manoeuvr ing assist
ing assistant
ant
Multimedia system:
4 © 5
Settings 5
Assistance
5 Camera & parking #
Activate/deactivate Manoeuvring assistance.
% Manoeuvring assistant must be acti veforthe
function of Drive AwayAssist (/ page 236)
and Cross Tra1c Ale rt (/ page 237). T
T
r
railer hitch
ailer hitch N
No
ot
tes on tr
es on tr ailer oper
ailer oper ation
ation Obser
vethefo llowing no tes on theto ngue weight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight Driving and parking
237
237

This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select LateraTerthe service message
appears, the message is hidden and reap-
pears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 276).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transmit vehicle data and the vehi-
cle's position to the Mercedes-Benz Customer
Centre in order to improve the processing of
your request? message is shown. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. More information on Mercedes me: https://
ww w.mercedes.me
T T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
When you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and a smoo thservice.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transmission
only occurs if the cor responding Mercedes
me connect service is not activated.
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data MBUX multimedia system
279
279

Di.er
Di.er
ences
ences be
betw
tween t
een t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system and 112 emerg
em and 112 emerg ency call syst
ency call system (EU eCall)
em (EU eCall) Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em 112 emerg
112 emergency call syst
ency call syst em (EU eCall)
em (EU eCall)
R The Mercedes-Benz emer gency call system is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmitted
to a Mercedes-Benz emer gency call centre.
In theev ent that the emer gency call centre of the Mercedes-Benz emer-
ge ncy call system cannot be reached (e.g. due toa lack of network co v-
erage), the 112 emer gency call is ca rried out automaticall y.R
Ifyo u decide touse the 112 emer gency call system (EU eCall), then the
system only logs in tothe mobile phone network aTer the triggering of a
manual or automatic emer gency call.
R The 112 eme rgency call system (EU eCall) transmits automatic and
manual emer gency calls directly topublic coordination centres. %
The 112 emer gency call system (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 2017/79. Proper and full functionality of
th e 112 emer gency call system (EU eCall)
depends on circumstances be yond the in0u-
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception cent res
in there specti vecount ries.
% Please obser vethat in theev ent of a repair
ge nuine Mercedes-Benz bat teries must be
used which ha vebeen certi/ed pursuant to
th e delegated regulation EU 2017/79 (Appen- dix I). Other manu
facturers are also permitted
pr ov ided their batteries are certi/ed accord-
ing tothe delegated regulation EU 2017/79.
There is the option of deactivating the Mercedes-
Benz emer gency call system and using only the
112 emer gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz eme rgency call system are the
local dealers. Mercedes-Benz
recommends the activation of the
Mercedes-Benz eme rgency call system forth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of 286 286
MBUX multimedia system

#
In such cases, transpo rttheve hicle
(/ page 326).
* N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
W ARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed. R
theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 349).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 327). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 85). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 101). #
Deactivate Active Brake Assist (/ page 212). #
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . Breakd
own assistance
325
325

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Select transmission position k.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *T
he driver's door is not fully closed and transmission position h,kor neutral iis selected.
The vehicle may rollawa y. #
Select pa rkposition jwhen switching o. theve hicle.
N permanently active Risk
of vehicle rolling *W
hiletheve hicle is rolling or while you are driving, neutral ihas been engaged. #
Depress the brake pedal tostop. #
ShiT the transmission topark position jwhen theve hicle is stationar y. #
Tocontinue driving, select transmission position hork.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. It is no lon ger possible tochange the transmission position. #
If transmission position his selected, consult a quali/ed specialist workshop and do not change the transmission
position. #
For all other transmission positions, park theve hicle safel y. #
Consult a quali/ed specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. It is not possible toselect transmission position k. #
Consult a quali/ed specialist workshop.
Transmission Malfunction
Stop *T
he transmission is malfunctioning. The transmission shiTs toneutral iautomaticall y. #
Stop theve hicle immediately in accordance with the tra1c conditions. 382 382
Display messages and
warning/indicator lamps