oil MERCEDES-BENZ EQA SUV 2021 Owners Manual

not be co
vered and the de tection ranges around
th em must be kept free. Do not at tach additional
licence plate brac kets, advertisements, stic kers,
fo ils or foils toprotect against stone chippings in
th e de tection range of the sensors and cameras.
Make sure that there are no overhanging loads
pr otru ding into the de tection range.
If th ere is damage toa bumper or thera diator
gr ille, or aTer an impact, ha vethe function of the
senso rschecked at a quali/ed specialist work-
shop. Ha vedamage or stone chipping in the area
of the cameras on the front and rear wind ows
re paired at a quali/ed specialist workshop. Ov
Ov
er
ervie
vie w of dr
w of dr iving syst
iving syst ems and dr
ems and dr iving safe
iving safety
ty
syst
syst ems
ems R
ABS (A Anti-lock B Braking S System) (/ page 190)
R BAS (BBra ke AAssist S System) (/ page 190)
R ESP ®
(EElectronic S Stability P Program)
(/ page 190)
R ESP ®
Crosswind Assist (/ page 191)
R ESP ®
trailer stabilisation (/ page 192)R
EBD (E Electronic B Brakeforc e DDistribution)
(/ page 192)
R STEER CONTROL (/ page 192)
R HOLD function (/ page 193)
R Hill Start Assist (/ page 194)
R Adaptive Brake Lights (/ page 194)
R ATTENTION ASSIST (/ page 195)
R Cruise cont rol (/ page 196)
R Limiter (/ page 197)
R Tra1c Sign Assist (/ page 214)
R Speed Limit Assist (countr y-dependent)
(/ page 213)
Dr
Dr iving Assist
iving Assist ance pack
ance package
age
The following functions are part of the Driving
Assistance Package. Cer tain functions are only
av ailable in some countries. Some functions are
also available without the Driving Assistance
Pa ckage, albeit with restric ted functionality.
R Active Distance Assist DISTRONIC
(/ page 199) R
Active Speed Limit Assist (countr y-dependent)
(/ page 203)
R Route-based speed adap tation (countr y-
dependent) (/ page 204)
R Active Brake Assist (/ page 208)
R Active Steering Assist (countr y-dependent)
(/ page 206)
R Active Emer gency Stop Assist (countr y-
dependent) (/ page 208)
R Blind Spot Assist and Active Blind Spot Assist
with exitwa rning (/ page 216)
R Active Lane Keeping Assist (/ page 219)
P
P ar
ar king P
king P ack
ack age
age
R Reversing camera (/ page 222)
R 360° Camera (/ page 225)
R Parking Assist PARKTRONIC (/ page 228)
R Active Parking Assist (/ page 232) Driving and parking
189
189

Deactiv
Deactiv
ating aut
ating aut omatic car w
omatic car w ash mode
ash mode #
Select Stop.
The automatic car wash settings are reset.
% The automatic car wash mode is automatically
deacti vated as soon as a speed of 20 km/h is
ex ceeded. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
W ARNING
ARNING Risk of an accident when using
high-pressure cleane rswith round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
ro und-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V Vehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's oper-
ating inst ructions.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W W
ashing t
ashing t he v
he v ehicle b
ehicle b y hand
y hand obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted in
special lydesignated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 307). N
No
ot
tes on paintw
es on paintw or
or k/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes:
P
P aint
aint
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards. Main
tenance and ca re
305
305

R
Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr oved for
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop.
R Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards. R
Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers, e.g. wax.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 188). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 305). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage.
Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances, e.g. a car shampoo appr ovedfor
Mercedes-Benz. R
Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is oth-
erwise a risk of damaging the decorative foil
ir re parabl y.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: Use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Topreve ntwa ter stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
A
A v
voiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colou ring of decorative
fo ils are impaired by:
- Sunlight
- Tempe rature, e.g. hot air blo wer
- Weather conditions
- Stone chippings and dirt
- Chemical cleaning agents 306
306
Maintenance and care

-
Oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely rep aired. In such
cases, visit a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pr otected bya decorative foil aTer removing a
decorative foil.
% Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop,
e.g. in a Mercedes-Benz Se rvice Centre. N
No
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and the drive system before cleaning the
windscreen or wiper blades. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing vehicle
parts:
Wheels and r
Wheels and r ims ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes aTer cleaning before parking it. The brake
disks and brakepads
warm up and dry out.
W W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 188).
W
W iper blades iper blades
R Movethe wiper arms into there placement
position (/ page 136). Maintenance and care
307
307

R
With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents, such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 188).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm. R R
e
ev
ver
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Open the camera co ver with the multimedia
system (/ page 228).
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. N No
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: 308
308
Main
tenance and ca re

Seat belts
Seat belts
R Clean wi thluk ewa rmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leat her or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel cleaner; neither should
you use polishes
or wa xes. Otherwise you may damage
th e /nish. R
Clean with a damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Leather is a natural product. It has natural
surface properties, such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Genuine leat
Genuine leat her seat cov her seat covers
ers
R Clean with a damp clo thand then wipe with a
dry clo th. Maintenance and ca
re
309
309

R
Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Regular cleaning and care ofthe leather
re duces soiling, wear mar ksand ageing dam-
age and thus signi/cant lyex tends its life
span. Clo thing that can lea vestains, e.g.
jeans, can le ave discolouration on the leather.
DIN
DINAMIC AMIC A seat cov
A seat cov ers
ers
R Clean with a damp clo th.
R Do not use a micro/bre clo th.
Imit
Imit ation leat
ation leat her seat cov
her seat cov ers
ers
R Clean with a damp clo thand 1% soapy water.
R Do not use a micro/bre clo th.
F
F abr
abr ic seat cov
ic seat cov ers
ers
R Clean with a damp micro/bre clo thand 1%
soapy water and allow todry. 310
310
Maintenance and care

Do not drive with tyres
that ha vetoo little tread
dep th. This signi/cantly reduces traction on wet
ro ads (aquaplaning).
On vehicles with the same front and rear wheel
size, you can inter change the wheels every
5,000 to10,000 km, depending on thewe ar.
Ensu rethe direction of rotation is maintained for
th e wheels.
Obser vethe inst ructions and saf ety no tes on
"Changing a wheel" when doing so (/ page 340).N
No
ot
tes on st
es on st or
oring wheels
ing wheels When storing wheels, obser
vethefo llowing no tes:
R ATer removing wheels, store them in a cool,
dry and preferably dark place.
R Protect the tyres from contact with oil, grease
or fuel. Ov Ov
er
ervie
vie w of t
w of t he tyr
he tyr e-c
e-chang
hang e t
e tool kit
ool kit Apart from some count
ry-speci/c variants, vehi-
cles are not equipped with a tyre-change tool kit.
Fo r more information on which tyre-changing to
ols are requ ired and appro vedfo r per form ing a
wheel change on your vehicle, consult a quali/ed
specialist workshop.
Yo ure qu ire thefo llowing tools, forex ample, to
ch ange a wheel:
R Jack
R Chock
R Wheel wrench
R Centring pin
% The jack weighs appr oximately 3.4 kg.
The maximum load capacity of the jack can
be found on the stic ker a1xed tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a quali/ed spe-
cialist workshop.
The tyre-change tool kit is located in tool bag 1
in the load compartment. The
tool bag contains:
R Jack
R Gloves
R Wheel wrench
R Centring pin
R Folding chock
R Ratchet for jack Pr Pr
epar
epar ing t
ing the v
he vehicle f
ehicle f or a wheel c
or a wheel c hange
hange R
R
eq
eq uir
uir ements:
ements:
R The vehicle is not on a slope. 340
340
Wheels and tyres

&
W
WARNI NG
ARNI NGRisk of accident from losing a
wheel
Oiled or greased wheel bolts can cause the
wheel bolts tocome loose, as too can dam-
aged wheel bolts or wheel hub thre ads. #
Never oil or grease theth re ads. #
Intheev ent of damage totheth re ads,
contact a quali/ed specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam-
aged hub thre ads replaced. #
Do not continue driving. #
Obser vethe information on thech oice of tyres
(/ page 336).
Fo r tyres with a speci/ed direction of rotation, an
ar ro w on the side wall of the tyre indicates the
cor rect direction of rotation. Obser vethe direc-
tion of rotation when /tting. #
Slide the wheel tobe mounted onto the cen-
tring pin and push it on. &
W
WARNING
ARNING Risk of injury from tightening
wheel bolts and nuts
If yo u tighten the wheel bolts or wheel nuts
when theve hicle is raised, the jack could tip. #
Only tighten wheel bolts or wheel nuts
when theve hicle is on thegr ound. #
Be sure toobser vethe inst ructions and saf ety
no tes on "Changing a wheel" (/ page 336). #
For saf etyre asons, only use wheel bolts which
ha ve been appr oved byMercedes-Benz and
fo rth e wheel in question. #
Tighten the wheel bolts evenly in a diagonal
pattern in the order indicated until they are
/nger-tight. #
Unscr ewand remo vethe centring pin. #
Tighten the last wheel bolt until it is /n ger-
tight. #
Lowe rth eve hicle (/ page 344). Low Low
er
ering t
ing t he v
he vehicle
ehicle aTer
aTera wheel c
a wheel c hange
hange R
R
eq
eq uir
uir ements:
ements:
R The new wheel has been /tted (/ page 343). #
T
To low
o low er t
er the v
he v ehicle:
ehicle: placethera tchet onto
th e he xagon nut of the jack so that the letters
"AB" are visible and turn anti-clockwise. #
Tighten the wheel bolts evenly in a diagonal
pattern in the order indicated 1to5 with
an initial maximum forc e of 80 Nm. #
Tighten the wheel bolts evenly in a diagonal
pattern in the order indicated 1to5 with
th e speci/ed tightening torque of 150 Nm. 344
344
Wheels and tyres

Fu
rther information on appr oved operating 0uids
is available at thefo llowing locations:
R inthe Mercedes-Benz Speci/cations for Oper-
ating Fluids byentering the designation
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo App
R at a quali/ed specialist workshop N
No
ot
tes on br
es on br ak
ake
e0uid
0uid No
tethe inst ructions about operating 0uids
(/ page 351). &
W
WARNING
ARNING Risk of an accident due to
va pour poc kets form ing in the brake sys-
tem
The brake 0uid constantly absorbs moisture
from the air. This lo wersthe boiling point of
th e brake 0uid. If the boiling point is too lo w,
va pour poc kets may form inthe brake system
when the brakes are applied hard.
This impairs the braking e.ect. #
Have the brake 0uid rene we d at the
speci/ed inter vals. Ha
ve the brake 0uid regula rly re placed at a quali-
/ed specialist workshop.
Only use a brake 0uid appr ovedby Mercedes-
Benz according toMB-F reigabe or MB-Appr oval
331.0. Coolant
Coolant
N
No
ot
tes on coolant
es on coolant
Obser vethe no tes on operating 0uids
(/ page 351). &
W
WARNING
ARNING Risk of /re‑ and injury from
antif reeze
If antifreeze comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Allow the drive system tocool down
before youto p up the antifreeze. #
Make sure that no antif reeze spills out
next tothe /ller opening. #
Thoroughly clean the antifreeze from
component parts before starting the
ve hicle. *
N
NOOTE
TE Damage caused byincor rect cool-
ant #
Only use coolant that has been premixed
with there qu ired antifreeze pr otection.
Information on coolant is available at thefo l-
lowing locations:
R Inthe Mercedes-Benz Speci/cation for
Operating Fluids 320.1
- Athttps://be vo.mercedes-benz.com
- Inthe Mercedes-Benz BeVo App
R Ataqu ali/ed specialist workshop *
N NOOTE
TE Overheating at high outside temp er-
atures If an inappropriate coolant is used,
the engine
cooling system is not su1ciently pr otected
against overheating and cor rosion at high out-
side temp eratures. 352
352
Te
ch nical data