stop start MERCEDES-BENZ EQC SUV 2019 User Guide

R
Before selection of a charging sta‐
tion: the data forth ech arging stations is
based on the online conte ntavailable
from there spective third-party pr ovider.
R Alw ays obser vethe local information and
conditions. #
Toselect a charging station: tap on a sym‐
bol on the map for a charging station or on a
group of symbols for se veralch arging sta‐
tions. #
If a group of symbols is selected, select the
ch arging station from the list.
The following information is displa yed (if availa‐
ble):
R Name of thech arging station operator
R Address of thech arging station
R Connec tor with availability and information
about charging capacity
R Opening times
R Name of thech arging station
R Trav el time and dis tance of thech arging sta‐
tion from theve hicle R
Auth entication me thod
R Payment me thod
R Contact information of thech arging station
operator
R Gene ral costs and charging costs
R Estimated charging costs and your available
ene rgyvo lumes, if available #
Calculate thero ute (/ page 352).
% Ifth e function is available, thest art/ stop of
th ech arging process can be selec ted. #
Toaccess a charging station remo tely
(start/s top): select a charging station in the
map menu of the app. #
Display the de tails using the widg et(program
symbol). #
Select Start charging process .
The charging process starts. In addition, the
payment agreement sa ved with theth ird-
party pr ovider is authorised.
% Remo teaccess is not available for some
ch arging stations. In this case use your RFID card
toactivate thech arging process (if
av ailable). #
Ifre qu ired, enter the PIN for personalisation. #
Confirm the action. #
Ifre qu ired, select the connector ID from the
list shown.
The selec tedch arging connec tor is unloc ked. #
Start thech arging process.
The start of thech arging process is shown. #
Select theStop charging process display but‐
to n in the app.
The charging process is ended.
Pa yment is processed automatical ly.
If data forth ird-party pr oviders is available,
yo u will recei vethis information:
R Overview of thech arging process
R Estimated cost
% There may be dif fere nces between the costs
lis ted and the costs billed.
Selecting a route type
Re quirements: MBUX multimedia sy
stem 357

#
Ifre qu ired, enter the personalised PIN. #
Press atoconfirm.
The successful start of your parking transac‐
tion is shown. #
Comple tethe booking with OK. #
Tocancel the booking: selectCancel when
yo ure cei vethe confi rmation message.
Minimum charge s may be incur red. #
Toend the booking: stop the active transac‐
tion via the Mercedes Me app.
Yo ure cei vea summary of the procedure and
th e costs.
If an active parking procedure foryo ur vehi‐
cle is de tected when you continue driving, a
message appears asking if you wish toend
th is parking procedure. #
Confirm the message.
When the parking procedure is stopped suc‐
cessfull y,ano ther message appears with the
de tails about your co mplete d parking proce‐
dure. Dashcam
Selecting a USB device
for a video recording
with the dashcam
Re quirements:
R The dashcam is available in the navigation
sy stem in combination with the augmented
re ality function.
R Atleast one USB device is connec ted with
th e multimedia sy stem (/ page440).
% You are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use
of the dashcam can vary depending on the
country in whi chthe dashcam is operated.
Therefore, obser vethe legal requirements, in
particular the data pr otection regulations, in
yo ur count ry.
Fo rth is reason, before using the dashcam
inform yourself about there gulation de tails
fo rth ere spective countr y.
This function is not permitted in all count ries.
Obser vethe count ry-specific regulations. Multimedia sy
stem:
4 © 5
Mercedes me & Apps
5 Dashcam #
Select the USB device.
St arting/ stopping video recording with the
da shcam
Re quirements:
R A USB device is connec ted with the multime‐
dia sy stem (/ page440).
R The ig nition is switched on.
% You are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use
of the dashcam can vary depending on the
country in whi chthe dashcam is operated.
Therefore, obser vethe legal requirements, in
particular the data pr otection regulations, in
yo ur count ry.
Fo rth is reason, before using the dashcam
inform yourself about there gulation de tails
fo rth ere spective countr y.
This function is not permitted in all count ries. MBUX multimedia sy
stem 389

Multimedia sy
stem:
4 © 5
Mercedes me & Apps
5 Dashcam #
If se veral USB devices are connec ted with
th e multimedia sy stem, select the USB
device (/ page 389). #
Toselect a recording mode: selectIndivid-
ual recording orLoop recording .
If Individual recording is selected and the
memory is full there cording stops. An indi‐
vidual recording is au tomatical lyprotected
against being overwritten.
If Loop recording has been selected, se veral
short video files are recorded. When the
memory limit is reached, the oldest video file
is dele ted and recording is continued au to‐
matical ly. #
Tostar t:select Start recording.
The length of there cording is shown. The
Please do not remove the storage medium.
message appea rs. The video file is stored on
th e USB device. #
Toend: select End recording . A
report may appear in thefo llowing cases:
R Forth eIndividual recording recording mode:
th e memory is full or there are only a few
minutes recording time available. The video
re cording stops or will be stopped immi‐
nently.
Chan gethe USB device or dele tea video file.
R If a video recording has star ted and a
national border is de tected, theNational bor-
der crossed. Please observe the countryspe-
cific regulations regarding video recording.
message appears.
This function is not available in all countries.
R The camera is not functional, theCamera
unavailable message appears.
Ha ve the camera checked in a Mercedes-
Benz service centre.
Deleting a dashcam video recording
Requ irements:
R A USB device with video recordings is con‐
nected wi th the multimedia sy stem
(/ page 440). %
You are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use
of the dashcam can vary depending on the
country in whi chthe dashcam is operated.
Therefore, obser vethe legal requirements, in
particular the data pr otection regulations, in
yo ur count ry.
Fo rth is reason, before using the dashcam
inform yourself about there gulation de tails
fo rth ere spective countr y.
This function is not permitted in all count ries.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Dashcam #
Select thep symbol.
The RECORDINGS menu appears. #
Select Vfor a video file. #
Select Delete. #
Select Yes. #
Todel ete all video files: select Ä. #
Select Delete all entries. 390
MBUX multimedia sy stem

Configuring dashcam settings
Re
quirements:
R A USB device is connec ted with the multime‐
dia sy stem (/ page440).
% You are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use
of the dashcam can vary depending on the
country in whi chthe dashcam is operated.
Therefore, obser vethe legal requirements, in
particular the data pr otection regulations, in
yo ur count ry.
Fo rth is reason, before using the dashcam
inform yourself of there gulation de tails for
th ere spective countr y.
This function is not permitted in all count ries.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Dashcam #
Select Z. #
Toshow messages af ter passing a
national bo rder: swit chon National border
alert.
The display button is activated.
A message appears under thefo llowing con‐
ditions:
R A video is being recorded.
R The vehicle has passed a national border.
% This function is not available in all countries. #
Tostart automatic video recording: select
Automatic video recording . #
Activate Automatic video recording .
The display button is acti vated. When the
ve hicle is star ted, video recording starts
automaticall y.
% This function is not available in all countries. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. MBUX multimedia sy
stem 391

Display messages
Possible causes/consequences and M
MSolutions
Active Brake Assist Func-
tions currently limited See
Owner's Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance Package: Active Brake Assi stistemp orarily una vailable or only partially
av ailable.
The ambient conditions are outside the sy stem limits (/ page 202). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem.
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS is malfunctioning.
Ve hicles without Driving Assistance Package: Active Brake Assi stis malfunctioning. #
Consult a qualified specialist workshop.
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop.
Mercedes me connect
Services limited See Own-
er's Manual *S
ervice limited.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 25). #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 533

Display messages
Possible causes/consequences and M
MSolutions
G Inoperative *A
t least one of the main functions of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is
malfunctioning. #
Consult a qualified specialist workshop.
Radar sensors dirty See
Owner's Manual *T
heradar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors
R heavy rain or snow
R extended country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean all sensors (/ page 469). #
Restart the drive sy stem. 534
Display messages and warning/indicator lamps

Driving sy
stems Display messages
Possible causes/consequences and M
MSolutions
é ATTENTION ASSIST inoper-
ative *A
TTENTION ASSIST is malfunctioning. #
Consult a qualified specialist workshop.
é ATTENTION ASSIST: Take a
break! *A
TTENTION ASSIST has de tected fatigue or an increasing la ckof concentration on the part of the driver
(/ page 245). #
If necessa ry,ta ke a break.
Active Parking Assist and
PARKTRONIC inoperative
See Owner's Manual *A
ctive Parking Assist and Parking Assist PARKTRONIC are malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the drive sy stem. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop. Fault Drive at max. 80
km/h
*T
herear axle le vel control is malfunctioning The vehicle's handling characteristics may be af fected. #
Do not drive at speeds grea terth an 80 km/h. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 535

Display messages
Possible causes/consequences and M
MSolutions #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem. #
If necessar y,clean there ar bumper. If the bumper is especially dirty, the sensors in the bumper may be mal‐
functioning.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist is una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 250). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e drive sy stem. 538
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assi stis malfunctioning. #
Consult a qualified specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stis una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Traffic Sign Assist currently
unavailable See Owner's
Manual *T
raffic Sign Assist is temp orarily una vailable. #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
Traffic Sign Assist inopera-
tive *T
raffic Sign Assist is malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the drive sy stem. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop.
Speed Limit Assist cur-
rently unavailable See Own-
er's Manual *S
peed Limit Assist is temp orarily una vailable. #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
Speed Limit Assist inopera-
tive *S
peed Limit Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 539

Tr
ansmission Display messages
Possible causes/consequences and M
MSolutions
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of park position jand into ano ther transmission position. #
Depress the brake pedal. #
Select transmission position h,kor neutral i.
To shift out of P or N,
depress brake and start
engine *
Yo u ha veattem ptedto shift the transmission out of park position jor neutral iand into ano ther transmission
position. #
Depress the brake pedal. #
Start the drive sy stem.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and transmission position h,kor neutral iis selected. #
Select park position jwhen switching off theve hicle.
N permanently active Risk
of vehicle rolling *
Neutral ihas been selected while theve hicle is rolling or while you are driving. #
Tostop, depress the brake pedal. #
Select park position jwhen theve hicle is stationar y. #
Tocontinue driving, select transmission position hork.
Only select Park (P) when
vehicle is stationary *
The pa rkposition jcan be selected only when theve hicle is stationar y. #
Tostop, depress the brake pedal. #
Select park position jwhen theve hicle is stationar y. Displ
aymessa ges and warning/indicator lamps 543