MERCEDES-BENZ EQC SUV 2021 Owners Manual

Ac
tive Steering Assist
Ac tivating/deactivating......................... 208
Ac tive Emergency Stop Assis t............... 208
Fu nction................................................ 206
Sy stem limits.........................................2 06
Ad aptive brake lights ................................ 194
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive Highbeam Assist Plus
Fu nction................................................ 127
Switching on/of f................................... 12 8
Ad ditional door lo ck.................................... 73
Af ter-sales service centre
see ASS YST PLUS
Air conditioning menu Calling up..............................................1 40
Air distribution Setting................................................... 13 9
Setting (MBUX multimedia sy stem)........ 141
Air freshener sy stem
see Fragrance sy stem
Air inlet see Air-water duct Air pressure
see Tyre pressure
Air vents
Ad justing (front).................................... 14 6
Ad justing (rear)...................................... 14 6
Air vents
see Air vents
Ai r-conditioning sy stem
see Climate control
Air-recirculation mode.............................. .141
Air-water duct Keeping free.......................................... 304
Airbag Activation................................................ 35
Fr ont airbag (driver, front passenger)...... 40
Ins tallation locations.............................. .40
Knee airbag............................................ .40
Overview................................................. 40
PA SSENGER AIR BAG indicator lamp....... 45
Pr otection................................................ 41
Re duced pr otection.................................43
Side airba g.............................................. 40
Wi ndow airba g......................................... 40 Ai
rflow
Setting................................................... 13 9
Alarm sy stem
see ATA (anti-theft alarm sy stem)
All-wheel distribution Function................................................ 16 3
All-wheel drive Function................................................ 16 3
Ambient lighting Setting (MBUX multimedia sy stem)....... 13 0
Android Auto
see Smartphone integration
Animals Pets in theve hicle................................... 68
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft pr otection
Ad ditional door loc k................................ 73
Immobiliser............................................. 89
Anti-theft pr otection
see ATA (anti-theft alarm sy stem) 41 8
Index

Anticipatory occupant pr
otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
see Smartphone integration
Assistance sy stems
see Driving saf ety sy stem
ASS YST PLUS
Battery disconnection pe riods.............. 300
Displaying the service due dat e............ 299
Fu nction/no tes..................................... 299
Re gular maintenance work.................... 299
Special service requ irements................ 299
ATA (anti-theft ala rmsystem)
Deactivating the alarm............................ 90
Fu nction.................................................. 90
Fu nction of interior pr otection................. 91
Priming/deactivating interior pr otec‐
tion..........................................................92
Priming/deactivating tow- aw ay pro‐
te ction..................................................... 91
To w- aw ay protection function.................. 90 AT
TENTION ASSI ST
Fu nction................................................ 19 5
Setting................................................... 19 6
Sy stem limitations................................. 19 5
At tention assistant
see ATTENTION ASSIST
Au thorised workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights........................... 124
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff
Fu nction of the automatic front
passenger front airbag deactivation
sy stem..................................................... 43
PA SSENGER AIR BAG indicator lamp....... 45
Au tomatic mir rorfo lding function
Ac tivating/deactivating......................... 13 8Au
tomatic transmission
Engaging neutral.................................... 16 2
Axle load Perm issible............................................ 346
Tr ailer operatio n.................................... 354 B
Bag hook..................................................... 11 4
Ball ne ck
Extending/r etra cting............................ .239
Extending/r etra cting (MBUX multi‐
media sy stem)....................................... 241
BA S (Brake Assist Sy stem) ...................... .189
Battery see Battery (vehicle)
see High-voltage battery
Battery (high-voltage on-board electri‐
cal sy stem)
see High-voltage battery
Battery (k ey)
Re placing.................................................72
Battery (vehicle) Charging................................................ 320 Index
419

No
tes..................................................... 317
Re placing.............................................. 320
St arting assis tance................................ 320
Battery charged
see High-voltage on-board electrical sy stem
Belt see Seat belt
Bicycle rack
Load capacity........................................ 354
Tr ailer operation.................................... 24 4
Blind Spot Assi st
Ac tivating/deactivating......................... 220
Fu nction................................................. 218
Sy stem limitations................................. 218
Blo wer
see Climate control
Boot lid see Tailgate
Brake Assist Sy stem
see BAS (Brake Assi stSystem)
Brake fluid
No tes....................................................3 49Brake
forc e distribution
EBD (Elect ronic Brake forc e Distribu‐
tion).......................................................1 92
Brakes ABS (Anti-lock Braking Sy stem).............1 89
Ac tive Brake Assi st................................ 209
Ad aptive brake lights............................. 194
BA S (Brake Assi stSystem).................... 189
Driving tips............................................ 15 3
EBD (Electronic Brake forc e Distribu‐
tion).......................................................1 92
HOLD function....................................... 19 3
Limited braking ef fect (salt-trea ted
ro ads).................................................... 15 3
New/replaced brake linings/brake
discs...................................................... 15 3
Re cuperation........................................ .149
Ru nning-in no tes.................................... 15 3
Braking assistance see BAS (Brake Assi stSystem)
Breakdown Overview of the help functions................ 14
To w- starting......................................... .324
To wing away.......................................... 321
Tr ansporting theve hicle........................ 322 Wheel
chang e....................................... .337
Breakdown see Flat tyre
Buttons Steering wheel...................................... 250 C
Calls Mercedes me........................................ 279
Camera see 360° Camera
see Reversing camera
Car key
see Key
Car wash
see Care
Car wash (care)......................................... 304
Car-to-X-Communication Displaying hazard warnings.................. .273
Care 360° camera........................................ .307
Air-water duct........................................ 304
Au tomatic car wash...............................3 04420
Index

Carpe
t.................................................. .308
Decorative foil...................................... .306
Displ ay.................................................. 308
Exterior lighting..................................... 307
High-pressure cleaner........................... 305
Matt finis h............................................. 305
Pa int wo rk.............................................. 305
Plastic trim............................................ 308
Re alwo od/trim elements..................... 308
Re versing camera................................. .307
Ro of lining.............................................3 08
Seat belt............................................... .308
Seat co ver............................................. 308
Senso rs................................................. 307
St eering wheel...................................... 308
Tr ailer hit ch........................................... 307
Ve hicle soc ketfo rth e high-voltage
battery................................................... 307
Wa shing byhand................................... 305
Wheels/rims.........................................3 07
Wi ndo ws................................................ 307
Wi per blades.........................................3 07
Carpet (Care)............................................ .308
Charging Battery (vehicle).................................... 320 Cha
rge le vel displa y............................... 180
Charging cable cont rol panel................ .169
Cha rging station (mode 3)..................... 167
Ending thech arging process.......... 175, 178
Fa st ch arging station (mode 4).............. 16 8
Indicator lamps on vehicle soc ket.......... 17 0
Mains soc ket (mode 2).......................... 16 6
No tes on charging the high-voltage
battery................................................... 16 3
No tes on the high-voltage battery..........3 19
Setting the maximum possible charg‐
ing cur rent............................................. 16 8
St arting thech arging process (alter‐
nating cur rent)....................................... 172
St arting thech arging process (direct
cur rent).................................................. 176
Ve hicle soc ket....................................... 17 0
Wa llbox (mode 3).................................. .167
Cha rging cable control panel
Fu nction/no tes..................................... 16 9
Cha rging the bat tery
At time of depa rture.............................. 180
Char geleve l displa y............................... 180
Setting the maximum charging cur‐
re nt....................................................... .180 We
ek profile.......................................... 180
Cha rging the high-voltage bat tery
Charging station (mode 3)..................... 167
Fa st ch arging station (mode 4).............. 16 8
Mains soc ket (mode 2).......................... 16 6
St arting thech arging process (alter‐
nating cur rent)....................................... 172
St arting thech arging process (direct
cur rent).................................................. 176
Wa llbox (mode 3).................................. .167
Child saf ety lock
Re ar door................................................ .67
Re ar side wind ows................................... 68
Child seat Appr oval categories................................ .54
At tach ing (no tes).....................................54
Basic instructions.................................... 49
Fr ont passenger seat (no tes)...................65
Fr ont passenger seat (without auto‐
matic airbag shutoff)...............................64
ISOFIX/i-Size (fitting).............................. 58
No tes on risks and dangers..................... 50
Re commended child restra int sy stems.... 53
Seats suitable for belt-secu redch ild
re stra int sy stems..................................... 61 Index
421

Seats suitable
for i‑Size child
re stra int sy stems..................................... 57
Seats suitable for ISOFIX child
re stra int sy stems..................................... 56
Securing on the co-driver seat................65
Secu ring on there ar seat........................ 63
To pTe ther............................................... 60
Children Avoiding dangers in theve hicle............... 50
Basic instructions.................................... 49
Chock Storage location.................................... 336
Chock see Chock
City lighting................................................ 127
Cleaning see Care
Climate control Activating/deactivating the A/C
function (MBUX multimedia sy stem)..... 14 0
Ac tivating/deactivating the synchro‐
nisation function (MBUX multimedia
sy stem).................................................. 141
Air-reci rculation mode.......................... .141 Au
tomatic control.................................. 14 0
Calling up the air conditioning menu..... 14 0
Climate style function............................1 40
Demisting the windscreen..................... 13 9
Demi sting windo ws................................ 141
Fr ont air vents....................................... 14 6
Immedia tepre-entry climate control.....1 45
Inserting/removing theflacon (fra‐
gr ance sy stem)...................................... 14 2
Ionisation............................................... 141
No te...................................................... 13 9
Pre-ent ryclimate control at depar‐
ture time................................................ 14 4
Pre-ent ryclimate control using the
ke y........................................................ .143
Re ar air vents........................................ 14 6
Re ar operating unit................................ 13 9
Setting (MBUX multimedia sy stem)....... 14 0
Setting the air distribution..................... 13 9
Setting the air flow ................................. 13 9
Setting the climate style........................ 141
Setting the fragrance sy stem.................1 42
Setting thete mp eratur e........................ 13 9
Switching on/of f................................... 14 0
Switching there ar wind owheater
on/off...................................................1 39THERMATIC control pane
l...................... 13 9
THERMOTRONIC contro l panel..............139
Ve ntilating theve hicle (con venience
opening)................................................. .85
Climate style
Fu nction................................................ 14 0
Setting................................................... 141
Clo thes hook .............................................. 11 5
Cockpit Overview................................................... 6
Cof fee cup symbol
see ATTENTION ASSIST
Collision de tection (pa rked vehicle)
Information............................................ 186
Combination switch .................................. 124
Compu ter
see On-board computer
Con venience closing ................................... 85
Con venience opening ..................................85
Coolant (engine) Check le vel............................................ 302
No tes....................................................3 49422
Index

Cooling
see Climate control
Copyright .................................................... .33
Cornering light .......................................... .126
Cr aw ler mode
Fu nction/no tes...................................... 194
Cross Traf fic Alert..................................... 238
Crosswind Assist Function/no tes...................................... 191
Cruise control Activating.............................................. 19 8
Buttons.................................................. 19 8
Calling up a spee d................................. 19 8
Deactivating.......................................... 19 8
Fu nction................................................ 19 6
Re quirements........................................ 19 8
Selecting............................................... 19 8
Setting a speed..................................... 19 8
St oring a speed.....................................1 98
Sy stem limitations................................. 19 6 D
Dashboa rd
see Cockpit
Data acquisition Vehicle.................................................... 29
Data pr otection rights
Data storage............................................ 33
Data storage
Data pr otection rights............................. 33
Electro nic control units.......................... .29
Online services........................................32
Ve hicle.................................................... 29
Deactivating the alarm (A TA )...................... 90
Deale rship
see Qualified speciali stwo rkshop
Declaration of conformity Electromagnetic compatibility.................22
Jack......................................................... 25
Specific absor ption rate.......................... 22
TIREFIT kit............................................... 26
Wi reless vehicle components.................. 22
Decorative foil (cleaning instructions) .... 306Destination entry
Entering a POI or address...................... 270
Detaching thech arging cable
see High-voltage on-boa rdelectrical sy stem
De tecting inat tentiveness
see ATTENTION ASSIST
Diagnostics connection .............................. 26
Digital Owner's Manual............................... 16
Dinghy towing
see Tow- bar sy stem
DIRECT SELECT le ver
Engaging drive position........................ .163
Engaging neutral................................... .162
Engaging park position.......................... 16 2
Engaging pa rkposition automatically....1 62
Engaging reve rsege ar........................... 16 2
Fu nction................................................. 161
Disconnect device .................................... .147
Display (care) ............................................ .308
Display (MBUX multimedia sy stem)
Home screen........................................ .255
Operating.............................................. 256 Index
423

Display (on-boa
rdcompu ter)
Displ ays on the multifunction displa y.... 251
Displ aymessage
Calling up (on-board compu ter)............ .355
No tes....................................................3 55
Display messages ¯ - - - km/h ..................................... 386
ç - - - km/h ..................................... 387
È - - - km/h ..................................... 387
# 12V battery See Owner's Man‐
ual......................................................... 372
ò Acoustic presence indicator
inoperative............................................ 366
: Active Light Sy stem inoperative... 362
é ATTENTION ASSIST inoperative ....385
é ATTENTION ASSIS T:Take a
break!....................................................3 86
: Automatic driving lights inoper‐
ative....................................................... 361
Û Battery overheated Stop,
eve rybody out! Outdoors if possible ......370 Á
Changekey bat teries ...................3 59
è Charger cable connected............. 368
J Check brake fluid le vel................. 384
ï Check trailer hitch lo ck................ 375
h Check tyre(s) ................................ 401
ÿ Coolant Stop vehicle Switch
engine off..............................................3 67
! currently una vailable See Own‐
er's Manual .......................................... .395
÷ currently una vailable See Own‐
er's Manual .......................................... .396
ä Fault Drive at max. 80 km/h........ 394
6 Front left malfunction Consult
wo rkshop (e xample).............................. 356
& inoperative Charge HV battery..... 364
& inoperative High-vol tage bat‐
te ry charging incomple te....................... 364
! inoperati veSee Owner's Man‐
ual......................................................... 396 ÷
inoperati veSee Owner's Man‐
ual......................................................... 397
T inoperati veSee Owner's Man‐
ual......................................................... 398
G Inoperati ve................................... 400
: Intelligent Light Sy stem inoper‐
ative...................................................... 362
Á Key not de tected (red displ ay
messa ge)............................................... 360
Á Key not de tected (white displ ay
messa ge)............................................... 360
: Left dipped beam (e xamp le)........ .361
6 Left windowbag malfunction
Consult workshop (e xample)................ .357
: Malfunction See Owner's Man‐
ual......................................................... 361
d Malfunction Visit workshop.......... 372
Û Malfunction Visit workshop.......... 371
d Malfunction.................................. 372
Û Malfunction.................................. 371424
Index

ð
Maximum speed exceeded ........... 389
ç Off................................................3 88
ë Off................................................ 385
ï Operation only possible in
transmission position P......................... 374
! Parking brake See Owner's
Manual .................................................. 381
& Pre-entry climate control (via
ke y) available again af ter engine start ...3 65
& Pre-entry clima tecontrol (via
ke y) inoperati veHV-battery low............ 365
_ Rear left seat backrest not
loc ked (Example)................................... 378
h Rectify tyre pressure.................... 402
! Release parking brake .................. 384
Á Replace key.................................. 359
Ý Reser veleve l Char gehigh-volt‐
age battery............................................ 371
6 Restra int sys. malfunction Con‐
sult workshop........................................ 356 Ù
Steering malfunction Incre ased
ph ysical ef fort See Owner's Manual...... 376
Ù Steering malfunction Stop
immediately See Owner's Manual ..........376
Û Stop immediately Drive will be
deactivated Char gehigh-volt. battery.... 370
d Stop Switch engine off.................3 72
ç suspended.................................... 387
: Switch off lights ........................... 362
: Switch on headlamps ................... 362
+ Top up coolant See Owner ’s
Manual.................................................. 367
¥ Top up washer fluid ...................... 378
v Towing not permit ted See Own‐
er's Manual........................................... 366
ï Trailer coupling in motion .............374
! Turn on the ignition torelease
th e parking brake..................................3 84
d Vehicle is operational Switch
off ignition before exiting....................... 374h
Warning tyre defect..................... .402
h Wheel sensor(s) missing............... 401
Ac tive Blind Spot Assi stcur rently
una vailable See Owner's Manual ...........392
Ac tive Blind Spot Assi stinope rative ...... 392
Ac tive Blind Spot Assi stnot available
when towing a trailer See Owner's
Manual .................................................. 392
Ac tive Brake Assi stFunctions cur‐
re ntly limited See Owner's Manual ........ 398
Ac tive Brake Assi stFunctions limited
See Owner's Manual............................. 399
Ac tive Dis tance Assi stavailable again ...3 88
Ac tive Dis tance Assi stcur rently
una vailable See Owner's Manual ...........388
Ac tive Dis tance Assi stinope rative ........ 388
Ac tive Lane Keeping Assist Camera
view restricted See Owner's Manual..... 393
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ...........393 Index
425

Ac
tive Lane Keeping Assist inopera‐
tive........................................................ 393
Ac tive Steering Assist cur rently
una vailable due tomultiple emer‐
ge ncy stops...........................................3 89
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ...........389
Ac tive Steering Assist inoperative ......... 389
Ad aptive Highbeam Assist Plus Cam‐
era view restricted See Owner's
Manual................................................. .363
Ad aptive Highbeam Assist Plus cur‐
re ntly una vailable See Owner's Man‐
ual......................................................... 363
Ad aptive Highbeam Assist Plus inop‐
erative.................................................. .363
Apply brake todeselect Park (P)
position................................................. 378
App lybrake toselect D or R..................3 79
Apply brake toselect R.......................... 379Beginning eme
rgency stop.................... 390
Blind Spot Assist cur rently una vaila‐
ble See Owner's Manual ........................ 391
Blind Spot Assist inope rative ................. 392
Blind Spot Assi stnot available when
to wing a trailer See Owner's Manual .....3 92
Cha rging fault Please change charg‐
ing me thod See Owner's Manual........... 369
Charging me thod cur rently una vaila‐
ble Please try again or change charg‐
ing me thod............................................ 369
Check brake pads See Owner's Man‐
ual......................................................... 385
Cruise contro l and Limiter inope rative.. 386
Cruise control inope rative..................... 386
Cruise control off.................................. 386
Fr ont-passenger airbag disabled See
Owner's Manual....................................3 57
Fr ont-passenger airbag enabled See
Owner's Manual....................................3 58Hazard
warning lamps malfunctioning.. .364
High-voltage battery maintenance
requ ired ur gently. No start in appr ox.
XXX km (red display message) ..............373
High-voltage battery maintenance
requ ired ur gently. No start in appr ox.
XXX km (yellow display message) .........373
High-voltage battery maintenance
requ ired ur gently. Without engine
re start, consult workshop ......................3 73
Limiter inoperative................................ 387
Limiter passive ...................................... 387
Mercedes me connect Services limi‐
te d See Owner's Manual....................... 400
N permanently active Risk of vehicle
ro lling .................................................... 379
Not possible tounlo ck ch arging
cable See Owner's Manual .................... 368
On lyselect Park (P) when vehicle is
st ationary.............................................. 378426
Index

Pa
rking Assist and PARKTRONIC
inoperative See Owner's Manual ...........394
Pa rking Assist Manoeuvring assis‐
ta nce limited See Owner's Manual........ 394
Place theke y in the mar ked space
See Owner's Manual............................. 360
PRE-SAFE inoperative See Owner's
Manual..................................................3 59
Ra dar sensors dirty See Owner's
Manual..................................................3 99
Re duce speed ........................................ 404
Re duced drive sy stem per form ance
See Owner's Manual............................. 369
Re versing not poss. Consult work‐
shop......................................................3 80
Risk of vehicle rolling Driver door
open and transmission not in P............. 379
Speed limit (winter tyres) XXX km/h..... 389
Speed Limit Assi stcur rently una vail‐
able See Owner's Manual ...................... 388 Speed Limit Assist inope
rative.............. 388
To shift out of P or N,depress brake
and start engine.................................... 379
To switch off the engine, press
St art/ Stop button for at least 3 sec‐
onds or 3 times. ................................... .366
Tr af fic Sign Assi stCamera view
re stricted See Owner's Manual............. 391
Tr af fic Sign Assi stcur rently una vaila‐
ble See Owner's Manual ........................ 390
Tr af fic Sign Assi stinope rative ............... 390
Tr ansmission Malfunction Stop............. 380
Ty re press. monitor cur rently una vail‐
able ...................................................... .400
Ty re press. monitor inoperative.............4 01
Ty re press. monitor inoperative No
wheel sensors ...................................... .401
Ty re(s) ove rheated................................. 403
Ve hicle not cur rently being charged
Charging station fault ............................ 368 Wi
thout changing gear, consult work‐
shop......................................................3 80
Wi thout starting engine again, con‐
sult workshop........................................ 371
Display on the windscreen
see Head-up display
Distance control see Active Dis tance Assi stDISTRONIC
DI STRO NIC
see Active Dis tance Assi stDISTRONIC
Door Additional door loc k................................ 73
Child saf ety lock (rear door).................... 67
Locking/unlocking (emergency key)....... 77
Opening (from inside).............................. 74
Un locking (from inside)............................ 74
Door cont rol panel....................................... 12
Dr aw bar
see Tow- bar sy stem
Drive Away Assist ...................................... 238
Drive Away Assist
see Pr otection against collision Index
427