oil MERCEDES-BENZ EQC SUV 2021 Owners Manual

1
Cameras in the outside mir rors
2 Multifunction camera
3 Front radar
4 Front camera
3 Front camera
4 Front radar
5 Corner radars
6 Ultrasonic sensors
7 Reversing camera &
WARNING Risk of accident due to
re stricted de tection per form ance of vehi‐
cle sensors and cameras
If th e area around vehicle sensors or cam‐
eras is co vered, damaged or dirty, cer tain
driving and saf ety sy stems cann otfunction
cor rectly. The reis a risk of an accident. #
Keep the area around vehicle sensors
or cameras clear of any obstructions
and clean. #
Have damage tothe bumper, radiator
grille or stone chipping in the area of
th e front and rear wind owsrepaired at
a qu alified specialist workshop. Pa
rticular ly,ke ep the areas around the sensors
and cameras free of dirt, ice or slush
(/ page 307). The sensors and cameras must
not be co vered and the de tection ranges around
th em must be kept free. Do not attach additional
licence pla tebrac kets, ad vertisements, sticke rs,
fo ils or foils toprotect against stone chippings in
th e de tection range of the sensors and cameras. Make sure
that there are no overhanging loads
pr otru ding into the de tection range.
If th ere is damage toa bumper or thera diator
grille, or af ter an impact, ha vethe function of
th e sensors checked at a qualified specialist
wo rkshop. Ha vedamage or stone chipping in the
area of the cameras on the front and rear win‐
do ws repaired at a qualified specialist workshop. Overview of driving sy
stems and driving
saf ety sy stems R
ABS (Anti-lo ckBra king System)
(/ page 189)
R BAS (B rake Assist System) (/ page189)
R ESP ®
(Electronic Stability Program)
(/ page 190)
R ESP ®
Crosswind Assist (/ page191)
R ESP ®
trailer stabilisation (/ page192)
R EBD ( Electronic Brakeforce Distribution)
(/ page 192)
R STEER CONTROL (/ page 192)
R HOLD function (/ page193) 18 8
Driving and pa rking

R
In automatic car washes with con veyo r sys‐
te ms:
- Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, af terth e car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper
noise. Information on using a high-p
ressure cleaner &
WARNING Risk of an accident when
using high-pressure cleane rswith round-
spray nozzles
The wate r jet can cause extern ally invisible
damage.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage to yourvehicle, obser vethefo l‐
lowing when using a high-pressure cleaner:
R The key is at a minimum distance of 3 m
aw ay from theve hicle. Otherwise theta ilgate
could open unin tentional ly.
R Maintain a dis tance of at least 30 cm tothe
ve hicle.
R Vehicles with deco rative foil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a dis tance of at least 70 cm
between thefo il-c ove red parts of theve hicle
and the nozzle of the high-pressure cleaner.
Mo vethe high-pressure cleaner nozzle
around whilst cleaning. The waterte mp era‐
ture of the high-pressure cleaner must not
exc eed 60°C.
R Obser vethe information on the cor rect dis‐
tan ce in the equipment manufacturer's oper‐
ating instructions. R
Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, elect rical components, batteries,
light sou rces and ventilation slits. Wa
shing theve hicle byhand obse
rveth e legal requ irements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois.
% Obse rveth e no tes on the care of car parts
(/ page 307). Note
s on paint work/matt finish paint work
care Obse
rveth e no tes on cleaning and care toavo id
damaging the paintwor k. Maintenance and care
305

Pa
int
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently wi tha clo thsoaked in petro‐
leum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp
clo thand clean water.
R Tarst ains: use tar remo ver.
R Wax: use silicone remo ver.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Remo vedirt immediately, where possible.
Matt finish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards. R
Do not use car wash programmes with a final
hot wax treatment.
R Do not use paint cleane rs, buf fing or polish‐
ing products, gloss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at
a qu alified specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐
wo rkcare" (/ page 305). They also apply to
matt decorative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage.
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
subs tances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is
ot herwise a risk of damaging the decorative
fo il ir reparabl y. R
Ifth ere is dirt on thefinish or if the decora‐
tive foil is dull: use thePa int Cleaner recom‐
mended and appr oved for Mercedes-Benz.
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Topreve ntwate rst ains, dry a foil-wrapped
ve hicle with a soft, absorbent clo thafter
eve rycar wash.
Av oiding dama getothe decorative foil
R The service life and colouring of decorative
foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil.
Po lishing will ha vethe ef fect of shining the
fo il-wrapped sur face. 306
Maintenance and care

R
Do not treat matt or stru ctured deco rative
fo ils with wax.Pe rm anent stains may occur.
Sc ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil.
% Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the drive sy stem before clean‐
ing the windscreen or wiper blades. To
avo id damage totheve hicle, obser vethe
no tes on cleaning and care of thefo llowing vehi‐
cle parts:
Wheels and rims
R Use wate r and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few
minutes af ter cleaning before parking it. The brake disks and brakepads
warm up and dry
out.
Wi ndo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom‐
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% Remo veextern al fogging or dirt on the wind‐
screen in front of the multifunction camera.
Otherwise, driving sy stems and driving
saf ety sy stems may be impaired or not avail‐
able (/ page187).
Wi per blades
R Movethe wiper arms into there placement
position (/ page132).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
R Do not clean the wiper blades too of ten. Maintenance and care
307

Exterior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plast ic lenses.
Ve hicle soc ket (high-volta gebattery)
R Use clean water and a soft clo thtoclean the
ve hicle soc ket.
R Do not use a high-pressu recleaner or clean‐
ing agents (for example, soap).
Sensors
R Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 187).
R When using a high -pressure cleaner,maintain
a minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Open the camera co ver with the multimedia
sy stem (/ page 229).
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner. Tr
ailer hitch
R Obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R Remo vetraces of rust on the ball, forex am‐
ple, with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti- torsional cou‐
pling, obser vethe manufacturer's operating
instructions. Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethefo l‐
lowing no tes on cleaning and care:
Seat belts R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
R Switch off the display and let it cool down. 308
Maintenance and care

R
Clean the sur face carefully wi tha mic rofibre
clo thand a suitable display care product
(TF T-LC D).
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact wi th the plas‐
tic trim.
Re alwo od and trim elements
R Clean with a mic rofibre clo th.
R Blackpiano-lac quer look: clean with a damp
clo thand soapy water.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not use solvent-based cleaning agents,
polishes or waxes. Ro
of lining
R Clean with a brush or dry shampoo.
Carpet R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
Ste ering wheel made of genuine leather or
DINAMICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use pol‐
ishes or waxes. Otherwise you may
damage thefinish. R
Clean wi tha damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too
damp. R
Do not use a microfibre clo th.
% Leather is a natural product. It has natural
sur face prope rties, such as dif fere nces in
st ru cture, mar kscaused bygrow thand
injury or subtle colour dif fere nces.
Genuine leather seat co vers
R Clean with a damp clo thand then wipe with a
dry clo th.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow th e leathertobecome too
damp.
R Do not use a microfibre clo th.
DINAMICA seat co vers
R Clean with a damp clo th.
R Do not use a mic rofibre clo th.
Imitation leather seat co vers
R Clean with a damp clo thand 1% soapy water.
R Do not use a mic rofibre clo th. Maintenance and care
309

On
vehicles with the same front and rear wheel
size, you can inter change the wheels every
5000 to10,000 km, depending on thewe ar.
Ensure the direction of rotation is maintained for
th e wheels.
Obser vethe instructions and saf ety no tes on
"Changing a wheel" when doing so
(/ page 337). Note
s onstoring wheels When
storing wheels, obser vethefo llowing
no tes:
R Afterre moving wheels, store them in a cool,
dry and preferably dark place.
R Protect the tyres from conta ct withoil,
grease or fuel. Overview of
the ty re-change tool kit Apart from some countr
y-specific variants, vehi‐
cles are not equipped with a tyre-change tool kit.
Fo r more information on which tyre-changing
to ols are requ ired and appr ovedfo r per form ing a wheel
change on your vehicle, consult a qualified
specialist workshop.
Yo ure qu ire thefo llowing tools, forex ample, to
ch ange a wheel:
R Car jack
R Chock
R Wheel wrench
R Cent ring pin
% The jack weighs appr oximately 3.4 kg.
The maximum load capacity of the jack can
be found on thest icke r af fixe dto the jac k.
The jack is maintenance-free. If there is a
malfunction, please conta ct aqualified spe‐
cialist workshop.
The tyre-change tool kit is located under the load
compartment floor. 1
Car jack
2 Ratchet for jack
3 Folding chock
4 Wheel wrench
5 Centring pin
6 Socket wrench forra tchet 336
Wheels and tyres

#
Take thera tchet out of the tyre-change tool
kit and place it on the he xagon nut of the
jack so that the letters "AUF" are visible. #
Position support 5of jack 7on jack sup‐
port point 4. #
Turn ratchet 6clockwise until support 5
sits comple tely on jack support point 4and th
e base of the jack lies evenly on the
ground. #
Turn ratchet 6until the tyre is raised a max‐
imum of 3 cm from the ground. #
Loosen and remo vethe wheel (/ page 340). Re
moving a wheel Re
quirements:
R The vehicle is raised (/ page 337).
When changing a wheel, avoid applying any force
to the brake discs, as this could impair the le vel
of comfort when braking.
* NO
TEDama getothre ading from dirt on
wheel bolts #
Do not place wheel bolts in sand or on
a dirty sur face. #
Unscr ew the uppermost wheel bolt com‐
ple tely. #
Screw centring pin 1into theth re ad
ins tead of the wheel bolt. #
Unscr ew there maining wheel bolts com‐
ple tely. #
Remo vethe wheel. Fi
tting a new wheel &
WARNING Risk of accident from losing a
wheel
Oiled or greased wheel bolts can cause the
wheel bolts tocome loose, as too can dam‐
aged wheel bolts or wheel hub thre ads. 340
Wheels and tyres

#
Never oil or grease theth re ads. #
Intheeve nt of damage totheth re ads,
con tact a qualified specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam‐
aged hub thre ads replaced. #
Do not continue driving. #
Obser vethe information on thech oice of
tyres (/ page 332).
Fo r tyres with a specified direction of rotation,
an ar row on the side wall of the tyre indicates
th e cor rect di rection of rotation. Obse rvethe
direction of rotation when fitting. #
Slide the wheel tobe mounted onto the cen‐
tring pin and push it on. &
WARNING Risk of inju ryfrom tightening
wheel bolts and nuts
If yo u tighten the wheel bolts or wheel nuts
when theve hicle is raised, the jack could tip. #
Only tighten wheel bolts or wheel nuts
when theve hicle is on the ground. #
Be sure toobser vethe instructions and
saf ety no tes on "Changing a wheel"
(/ page 332). #
For saf etyre asons, on lyuse wheel bolts
which ha vebeen appr ovedby Mercedes-
Benz and forth e wheel in question. #
Tighten the wheel bolts evenly in a diagonal
pattern in the order indicated until they are
fi nger-tight. #
Unscr ew and remo vethe cent ring pin. #
Tighten the last wheel bolt until it is finger-
tight. #
Lowe rth eve hicle (/ page 341). Lo
weri ngtheve hicle af ter a wheel change Re
quirements:
R The new wheel has been fitted
(/ page 340). #
Tolowe r the vehicle: placethera tchet onto
th e he xagon nut of the jack so that the let‐
te rs "AB" are visible and turn anti-clockwise. #
Tighten the wheel bolts evenly in a diagonal
pattern in the order indicated 1to5 with
an initial maximum forc e of 80 Nm. #
Tighten the wheel bolts evenly in a diagonal
pattern in the order indicated 1to5 to
th e specified tightening torque of 150 Nm. Wheels and tyres
341

R
at a qualified specialist workshop Note
s on brake fluid Obser
vethe no tes on operating fluids
(/ page 348). &
WARNING Risk of an accident due to
va pour poc kets form ing in the brake sys‐
tem
The brake fluid cons tantly absorbs moi sture
from the air. This lo wersthe boiling point of
th e brake fluid. If the boiling point is too lo w,
va pour poc kets may form inthe brake sys‐
te m when the brakes are applied hard.
This impairs the braking ef fect. #
Have the brake fluid rene we d at the
specified inter vals. Ha
ve the brake fluid regularly replaced at a
qu alified specialist workshop.
Only use a brake fluid appr ovedby Mercedes-
Benz according toMB-F reigabe or MB-Appr oval
33 1.0. Coolant
Note
s on coolant
Obser vethe no tes on operating fluids
(/ page 348). &
WARNING Risk offire ‑ and inju ryfrom
antifreeze
If antifreeze comes into contact with hot
component parts in the engine compart‐
ment, it may ignite. #
Allow the drive sy stem tocool down
before youto p up the antif reeze. #
Make sure that no antifreeze spills out
next tothefiller opening. #
Thoroughly clean the antif reeze from
component parts before starting the
ve hicle. *
NO
TEDama gecaused byincor rect cool‐
ant #
Only use coolant that has been pre‐
mixed with therequ ired antifreeze pro‐
te ction.
Information on coolant is available at thefo l‐
lowing locations:
R inthe Mercedes-Benz Specification for
Operating Fluids 310.1
- at https://be vo.mercedes-benz.com
- inthe Mercedes-Benz BeVo app
R at a qualified specialist workshop *
NO
TEOverheating at high outside tem‐
peratures If an inapp
ropriate coolant is used, the
engine cooling sy stem is not suf ficiently pro‐
te cted against overheating and cor rosion at
high outside temp eratures. #
Alw ays use coolant appr ovedby
Mercedes-Benz. Te
ch nical da ta349