radio MERCEDES-BENZ EQC SUV 2021 Owners Manual

Climate control
........................................ 13 9
Overview of climate contro l systems ..........1 39
Operating the climate control sy stem ......... 14 0 Driving and pa
rking .................................. 147
Driving ........................................................ 147
DY NA MIC SELECT switch ............................1 57
Tr ansmission .............................................. .161
Fu nction of flex ible all-wheel distribution .. .163
Charging the high-voltage battery ............... 16 3
Pa rking ........................................................ 181
Driving and driving sa fety sy stems .............. 187
Tr ailer hit ch................................................ 239
Bicycle rack function .................................. 24 4
Ve hicle towing instructions ........................ .246 Instrument display and on-board
comp
uter.................................................. 248
No tes on the instrument display and on-
board computer .......................................... 24 8
Instrument display overview ...................... .249
Overview of buttons on thesteering
wheel ..........................................................2 50
Operating the on-board computer .............. 250 Overview of displa
yson the multifunc‐
tion display .................................................2 51
Head-up display .......................................... 251 MBUX multimedia sy
stem ...................... 254
Overview and operation .............................. 254
Sy stem settings .......................................... 263
Na vigation .................................................. 267
Te lephone .................................................. .274
Mercedes me and apps .............................. 277
Mercedes-Benz emer gency call sy stem ...... 286
Ra dio, media & TV...................................... 291
Sound settings ............................................ 297 Main
tenance and care ............................. 299
ASS YST PLUS service inter val display ........ 299
Engine compartment .................................. 300
Cleaning and care ...................................... .304 Breakdown assi
stance ............................. 311
Emergency .................................................. 311
Flat tyre ...................................................... 312
Battery (vehicle) .......................................... 317To
w- starting or towing away ....................... 320
Electrical fuses ........................................... 324 Wheels and tyres
..................................... 328
No tes on noise or unusual handling char‐
acteristics .................................................. .328
No tes on regular lyinspecting wheels and
tyres .......................................................... .328
No tes on snow chains ................................ 328
Ty re pressure .............................................. 329
Wheel change ............................................ .332
Emergency spa rewheel .............................. 342 Te
ch nical data .......................................... 344
No tes on tech nical da ta.............................. 344
On-board electronics .................................. 344
Re gulatory radio identification of small
components ...............................................3 46
Ve hicle identification plate, VIN and
engine number ...........................................3 46
Operating fluids .......................................... 348
Ve hicle data ................................................ 350
Tr ailer hit ch................................................ 353 Contents
3

Decla
ration of conformity Electromagnetic co
mpatibility The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regu‐
lation UN R10. Wire
lessvehicle comp onents Fo
r EU and EF TAcount ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directive 20 14/53/EU. The full
texts of the EU declarations of confo rm‐
ity are available at thefo llowing website:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certificates-of-conformity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service cent re.
Brazil on ly:
No teon the two-w ayradio sy stems in theve hi‐
cle:
These sy stems are not pr otected from harmful
inter fere nce and mu stnot cause inter fere nce in
duly appr oved sy stems. Nigeria onl
y:
Connection and use of the wireless communica‐
tion equipment in this vehicle are permitted by
th e Nigerian Communications Commission.
Ukraine onl y:
The manufacturer hereby declares that the wire‐
less vehicle components meet thete ch nical reg‐
ulations for two-w ayradios. You can obtain fur‐
th er information from a Mercedes-Benz Service
Centre.
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, cars from Mercedes-Benz make
use of thefo llowing automotive radio applica‐
tions: 22
General no tes

#
Remo vethe emer gency key ( / page 72). #
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the
ar row and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart‐
ment 3. Obser vethe positive pole marking
in the battery compartment and on the bat‐
te ry when doing this. #
Push in battery compartment 3. #
Re-attach co ver1 and push it until it
engages. Problems with
theke y,troublesho oting Yo
u can no lon ger lo ckor unlock theve hicle
Po ssible causes:
R The key bat tery iswe ak or dischar ged. #
Check the battery using the indicator lamp
(/ page 70). #
Replace theke y bat tery, if necessary
(/ page 72). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 77). #
Have theke ych ecked at a qualified specialist
wo rkshop.
There is inter fere nce from a po werful radio
signal source
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines R
mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce.
Yo u ha velost a key #
Have theke y deacti vated at a qualified spe‐
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. Opening and closing
73

If
yo u open theta ilgate from outside, it is auto‐
matically unloc ked. Problems with KEYLESS-GO, troubleshooting
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO
Po ssible causes:
R The function of theke y has been deacti vated.
R The key bat tery iswe ak or dischar ged. #
Activate the function of theke y ( / page 71). #
Check the battery using the indicator lamp
(/ page 70). #
Replace theke y bat tery, if necessary
(/ page 72). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 77). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop. There is inter
fere nce from a po werful radio
signal source
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient di stance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. 76
Opening and closing

#
Further information on the declaration of
confo rmity forve hicle components which
re cei veand/or transmit radio wav es. Fi
tting/ removing the floormats &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. Installing
#
Slide the cor responding seat backwards and
lay thefloor mat in thefo ot we ll. #
Press studs 1onto holders 2. #
Adjust the cor responding seat.
Re moving #
Pull thefloor mat off holders 2. #
Remo vethefloor mat.
Lay there maining floor mats in theve hicle in a
fo rm -locking manner. 12 2
Seats and stowing

absorbed
bythe high-voltage batter y.This is the
re sult of dif fere nt le vels of charging losses and is
desc ribed as rech arge efficiency. Charging los‐
ses occu r,fo rex ample, due toheat that builds
up when charging or from auxiliary consume rs
th at are swit ched on. Further information on
re ch arge efficiency can be obtained at a quali‐
fi ed specialist workshop. Note
s oncharging the high-voltage bat tery
at a fast charging station (mode 4) &
DANG ER Risk of death due todamaged
component parts
Connecting thech arging cable toach arging
st ation using a damaged component part
could cause a fire or an electric shoc k,for
ex ample. #
Atcharging stations with a pre-ins talled
ch arging cable:
R Visually check thech arging station
fo r obvious faults, such as damage
to the housing or charging cable. #
Atcharging stations without a pre-
ins talled charging cable:
R For saf etyre asons, on lyuse charg‐
ing cables that ha vebeen tested
and appr oved bythe manufacturer
fo rch arging the high-voltage battery
in an electric vehicle.
R Never use dama gedch arging
cables.
R Do not extend thech arging cable.
R Do not use adap ters. #
Alw ays obser vethe saf ety no tes on the
ch arging station. Most
charging stations must be activated before
th ech arging process, e.g. using an RFID card.
Obse rveth e on-site operator's instructions for
th ech arging station.
The charging cable forth eve hicle must not be
longer than 30 m due tothe legal requ irements
in some countries. This is topreve ntthe inter fer‐
ence of signals being recei vedby radio commu‐
nication devices in theve hicle or in close pr ox‐
imity tothech arging station. Be aware that parts of
thech arging cable may be routed under‐
ground. If in doubt, ask thech arging station
operator if this is the case before charging the
high-voltage batter y.
The amount of energy dispensed forth ech arg‐
ing process, shown bythech arging station, may
be higher than the amount of energy actually
absorbed bythe high-voltage batter y.This is the
re sult of dif fere nt le vels of charging losses and is
desc ribed as rech arge efficiency. Charging los‐
ses occu r,fo rex ample, due toheat that builds
up when charging or from auxiliary consume rs
th at are swit ched on. Further information on
re ch arge efficiency can be obtained at a quali‐
fi ed specialist workshop. Setting
the maximum permissible charging
cur rent forch arging at a mains soc ket *
NO
TEDanger due toexcessive charging
cur rent If
th ech arging cur rent is too high, the fuse
could be tripped or theex tern al mains supply
could overheat. 16 8
Driving and pa rking

R
Assistance
R Trip
R Navigation
R Radio
R Media
R Telephone
R HUD
R Design
% You can find information about the possible
settings and selections on the menus in the
Digital Owner's Manual. #
Tocall up the menu bar: pressthe left-hand
back button until the menu bar is displa yed.
% Press theò button tocall up the menu
bar of the on-board computer. #
Toscroll on the menu bar: swipe left or
ri ght on the left-hand Touch Control. #
Tocall up a menu, submenu or possible
settings on the menu, or confirm a selec‐
tion or setting: pressthe left-hand Touch
Control. #
Toscroll through displa ysor lists on the
menu, or select display content, a func‐
tion, an entry or a displa y:swipe upwards
or down wards on the left-hand Touch Con‐
trol. #
Toexit a submenu: pressthe left-hand back
button. Overview of displa
yson the multifunction
display
Displa yson the multifunction display
ë Active Parking Assist (/ page 235)
é Parking Assist PARKTRONIC deacti vated
( / page 232)
h Cruise control (/ page196)
È Limi
ter (/ page197)
ç Active Dis tance Assi stDISTRONIC
(/ page 199)
ê Active Brake Assi st (/ page 213)
à Active Steering Assist (/ page 206)
à Ac
tive Lane Keeping Assist (/ page 220)õ
Operational readiness of the drive sy stem
(/ page 152)
° Haptic accelerator pedal (/ page157)
ò Sound generator inope rative
(/ page 366)
ë HOLD function (/
page193)
_ Ad
aptive Highbeam Assist Plus
(/ page 127)
ð Maximum pe rmissible speed exceeded
(for cer tain countries only)
Ve hicles with Speed Limit Assis t:de tected
instructions and traf fic signs (/ page 214).
Ve hicles with Traf fic Sign Assis t:de tected
instructions and traf fic signs (/ page 215). Head-u
p display Fu
nction of the head-up display The head-up display projects
thefo llowing into
th e driver's field of vision:
R Information from the navigation sy stem Instrument display and on-board computer
251

#
Tozoom in and out of the map: movetwo
fi ngers toget her or apart. #
Tocall up thegl obal menu: press and hold
on theto uchsc reen until theOPTIONS menu
appears.
Using theto uchpad 1
G Returns tothe pr evious display
2 ~ Calls up the audio control menu Swiping
tothe left of right: selects the pr evi‐
ous or next radio station/music track
3 © Calls up the home screen
4 Touchpad #
Toselect a menu option: swipe and press. #
Touse handwriting recognition: write a
ch aracter on theto uchpad. #
Toopen or close theNo tifications
Centre: swipe down or up wi thtwo fingers. #
Tozoom in and out of the map: movetwo
fi ngers toget her or apart. Calling up applications using buttons 1
% Calls up thete lephone
2 z Calls up navigation
3 | Calls up radio or media
4 y Calls up vehicle functions
5 ß Press brief ly: calls up favo urites
Press and hold: adds a favo urite or theme or
creates a new theme #
Alternatively, tap© ontheto uchsc reen. #
Call up the application (/ page 255). MBUX multimedia sy
stem 257

Fu
nctions of LINGU ATRO NIC Wi
th LINGU ATRO NIC, various applications in the
MBUX multimedia sy stem are operable using
vo ice input. LINGU ATRO NIC is operational
appr oximately thirty seconds af terth e ignition is
switched on and is available forth e driver's seat
and front passenger seat.
The following multimedia sy stem applications
can be operated:
R Telephone
R Text messa geand e-mail
R Navigation
R Address book
R Radio
R Media
R TV
R Vehicle functions St
arting LING UATRONIC #
Press rocker switch 1up.
or #
Say "Hello Mercedes". Overview of
the MBUX Interior Assistant &
WARNING Risk of inju ryfrom the cam‐
era's laser radiation
This product uses a classification 1 laser sys‐
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Alw ays ha vemaintenance workand
re pairs car ried out byaqu alified spe‐
cialist workshop. This device is a class 1 laser product in accord‐
ance with DIN EN 60825-1:20
14
The camera is located in theove rhead control
panel.
If th eve hicle is fitted wi th the MBUX Interior
Assis tant, selected functions of the multimedia
sy stem can be operated conta ct-free. The MBUX
Interior Assi stant can dif fere ntia tebetween
driver and front passenger interactions and
de tects specific hand positions (poses). 258
MBUX multimedia sy stem

&
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a user profile may trigger an
adju stment of the driver's seat tothe posi‐
tion sa ved under the user profile. You or
ot her vehicle occupants could be injured in
th e process. #
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the
media displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process will be stop‐
ped. The driver's seat is equipped with an access pre‐
ve nter.
If th e driver's door is open, the driver's seat will
not be set af ter calling up the driver's profile.
Profiles store your vehicle settings and settings
fo rth e multimedia sy stem. If theve hicle is used
by several drivers, the driver can select their
ow n profile wi thout changing thestored profile
settings of other drivers.
% Information on profiles from Mercedes me
connect can be found in the Digital Opera‐
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
st eering wheel and mir ror settings, clima tecon‐
trol and ambient lighting. Forth e settings of the
multimedia sy stem, you can select, forex ample,
ra dio stations, pr evious destinations as well as
th emes, suggestions and favo urites. Fo
rre cur ring driving situations, su chas long
drives on the mo torw ay,yo u can sa veyour pre‐
fe rred settings in a theme in theve hicle. In a
th eme you can sa vethe display of the digital
map, your prefer redra dio station and prefer red
drive prog ram, forex ample.
The vehicle can learn the habits of the driver. It
th en of fers suggestions forth e most probable
navigation destinations, media sources, radio
st ations or con tacts. The pre-requirements for
th at are the selection of a profile, your consent
to there cording of da taand suf ficient collected
da ta.
Fa vourites pr ovide quick access toapplications
th at are used of ten. You can select favo urites
from categories or add them directly toan appli‐
cation. 262
MBUX multimedia sy stem