ECU MERCEDES-BENZ EQC SUV 2022 Manual PDF

%
Vehicles with rear telephon y:The handset
must be in the cradle while the system is
re set.
A prom ptappears again asking whe ther youre ally
wish toreset. #
Select Yes.
The multimedia system is reset tothefa ctory
settings. If you ha veset a PIN foryo ur system,
th is will also be reset. Dr
Dr
iv
ive syst
e syst em se
em se ttings
ttings Calling up t
Calling up t
he ener
he ener gy
gy0ow
0ow display
display Multimedia system:
4 © 5
EQ #
Select Energy flow.
The visualisation of the energy 0ow in theve hi-
cle is displ ayed.
The cur rent state of charge ofthe high-voltage
battery is displa yed in addition tothe energy 0o w. F
F
unctions of t
unctions of t he ener
he energy
gy0ow
0ow display
display 1
State of charge ofthe high-voltage battery
2 Electric mo tors (drive system)
3 Energy 0ow
4 High- voltage battery
The active components of the drive system are
highlighted on the energy 0ow displa y.The energy
0ow between the individual components is shown
in colour.
The energy 0ow is shown in di.erent colours
depending on the operating status:
R Whit
Whit e: e:strong acceleration (boost e.ect) R
Copper
Copper :
:driving at constant speed or with
moderate acceleration
R Blue:
Blue: recuperation (charging the high-voltage
battery) or overrun mode N
N
a
avig
vig ation
ation N
No
ot
tes on na
es on na vig
vigation
ation R
R
out
out e guidance wit
e guidance wit h augment
h augmented r
ed reality
eality &
W
WARNING
ARNING Risk of accident and injury as a
re sult of distraction, inco rrect depiction or
wrong interpr etation of the display
The camera image of the augmented reality
displ ayis not suitable as a guide for driving. #
Alwayske ep an eye on the actual tra1c
situation. #
Avoid extended obser vation of the cam-
era image. MBUX multimedia system
269
269

&
W
W ARNI NG
ARNI NGRisk of accident from operating
mobile communication equipment while
th eve hicle is in motion
Mobile communication devices distract the
driver from the tra1c situation. This can also
cause the driver tolose control of theve hicle. #
As a driver, only operate mobile commu-
nication devices when theve hicle is sta-
tionar y. #
As a vehicle occupant, use mobile com-
munication devices only in the designa-
te d area, e.g. in there ar passen ger com-
partment. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating mobile communication equipment in
th eve hicle. &
W
W ARNING ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around and hit
vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on st owing
mobile communications devices cor rectl y:
R Loading theve hicle (/ page 109)
Blu et
Bluet ooth
oo th® ®
connection:
connection: The menu view and
theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing Blue-
to oth ®
pro/les:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N
N e etw
tw or
ork connection:
k connection: MBUX multimedia system
279
279

R
Two mobile phones are connected with the
multimedia system via Blue tooth ®
(two phone
mode).
- You can use all the functions of the multi-
media system with the mobile phone in the
fo re ground.
- You can receive incoming calls and mes-
sages with the mobile phone in the bac k-
gr ound.
Yo u can inter change the mobile phone in
th efo re ground and backg round.
Connecting a mobile phone
Connecting a mobile phone
R R eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating inst ruc-
tions).
R Bluetoo th®
is activated on the multimedia sys-
te m. Multimedia system:
4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F F unctions in t
unctions in t he t
he telephon
elephon y menu
y menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
- R Accept a call
- k End call
- i Create conferen. call
- Accept or reject a waiting call R
Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a contact's name
- Saving a contact as a favo urite
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mer
Mer
cedes me app
cedes me app Mer
Mer
cedes me calls
cedes me calls Making a call via t
Making a call via t
heov
he overerhead contr
head contr ol panel
ol panel
% Mercedes me calls are not possible in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y. 282
282
MBUX multimedia system

If a call is made
for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data
If a call is made aTer automatic accident or break-
down de tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Country indicator of theve hicle R
Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e activ
e activ at
ated
ed
Only if there specti veservice is activated will
additional incident-speci/c data be transmit ted in
th e second stage toenable an optimal service.
An overview of the data transmitted can be found
in there specti veterm s of use for Mercedes me
connect services. These can be obtained in the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat
Dat a pr a pr ocessing
ocessing
The data transmitted within the scope of the call
is dele ted from the processing system aTer the
call is /nished, in so far as this data is not being
used forot her activated Mercedes me connect
services.
The incident-speci/c data is processed and stored
in the Mercedes-Benz Customer Centre and, if
re qu ired toprocess the incident, forw arded tothe
service partner authorised bythe Mercedes-Benz
Customer Centre. Please take note of the data pr
otection information on the Mercedes me Inter-
net page https://www.mercedes.me or in the
re corded message immediately aTer calling the
Mercedes-Benz Customer Centre.
% The recorded message is not available in
ev ery countr y. Mer
Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation on Mer
mation on Mer cedes me connect
cedes me connect
% Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y.
Mercedes me connect consists of multiple ser v-
ices.
Yo u can use thefo llowing services via the multi-
media system and theove rhead control panel, for
ex ample:
R Accident and Breakdown Management (me
button or situation-dependent display in the
multimedia system) 286 286
MBUX multimedia system

R
Mercedes-Benz eme rgency call system (auto-
matic emer gency call and SOS button)
The Mercedes me connect Accident and Break-
down Management and the Mercedes-Benz emer-
ge ncy call centre are available toyou around the
cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 282).
Yo u can also call the Mercedes-Benz Customer
Centre using the multimedia system
(/ page 283).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, /r stcall
th e national emer gency services using the stand-
ard national emer gency service telephone num-
bers. In emer gencies, you can also use the
Mercedes-Benz eme rgency call system
(/ page 292).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal: https://
me.secure.me rcedes-benz.com Fu
rther information about Mercedes me connect,
th e pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artsei te.html
Inf
Inf or ormation on Mer
mation on Mer cedes me connect A
cedes me connect A ccident
ccident
and Br and Br eakdo eakdown Manag
wn Manag ement
ement
The Accident and Breakdown Management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer gency
call system (/ page 292)
If necessar y,the contact person at the
Mercedes-Benz eme rgency call centre for-
wa rdsth e call toMercedes me connect Acci-
dent and Breakdown Management. Forw ard-
ing the call is ho wever not possible in all coun-
tries.
R Breakdown assistance byate ch nician on
location and/or theto wing away of theve hicle
to the nearest Mercedes-Benz service centre
Yo u may be charge dfo rth ese services. R
Addition tothe emer gency guide aTer auto-
matic accident or breakdown de tection
(/ page 284)
In theev ent of a breakdown or accident, fur-
th er vehicle data is sent which enables optimal
support bythe Mercedes-Benz Customer
Centre and the authorised service partner or
breakdown assistance.
R Addition tothe Mercedes me connect service
Te lediagnostics
Wi th th eTe lediagnostics function, speci/c
we ar and failure reports are recorded bythe
service pr ovider, in so far as these can be
clear lyinterpr eted and are available thro ugh
th e monitoring of components that are subject
to diagnostics.
If yo ur vehicle de tects a breakdown or thre at
of a breakdown, you may be prom pted via the
multimedia system tocontact the Mercedes-
Benz Customer Centre for fur ther help. This
prom ptinthe multimedia system only appears
when theve hicle is stationar y. MBUX multimedia system
287
287

%
These services are subject to technical
re strictions su chasthe mobile phone co ver-
age, mobile network quality and the ability of
th e processing systems tointerpr etthe trans-
fe rred data. In some circumstances, this can
re sult in dela ysorthefa ilure of the informa-
tion toappear in the multimedia system.
More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
ta l: https://me.secure.mercedes-benz.com
Dat
Dat a tr a transf
ansf err
erred dur
ed dur ing Mer
ing Mer cedes me connect
cedes me connect
call ser
call ser vices
vices
The data transfer red during a Mercedes me con-
nect call depends on:
R The reason for initiation of the call
R The service that is selected in thevo ice con-
trol system
R The activated Mercedes me connect services
Yo u can /nd out which data is transfer red when
using the services in the cur rently valid Mercedes
me connect term s of use and the data pr otection
information for Mercedes me connect. You can
/nd these in your Mercedes me user account. Ov
Ov
er
ervie
vie w of t
w of t he Mer
he Mer cedes me & Apps menu
cedes me & Apps menu When
you log in with a user account tothe
Mercedes me Portal, then services and o.ers
from Mercedes-Benz will be available toyou.
Fo r more information consult a Mercedes-Benz
service centre or visit the Mercedes me por tal:
https://me.secure.mercedes-benz.com
% Make sure you alw ayske ep the Mercedes me
apps updated.
Yo u can call up the menu using Mercedes me &
Apps inthe multimedia system.
In theMercedes me & Apps menu,thefo llowing
options can be available:
R Connecting theve hicle with theMercedes me
user account
R Deleting a connection between a Mercedes
me user account and theve hicle
R Calling up the Mercedes me services
R Calling up apps such as, In-Car O1ce or the
we b br owser depending on availability Ov
Ov
er
ervie
vie w of In-Car
w of In-Car O1ce
O1ce Using In-Car O1ce,
you can connect your online
services with the multimedia system.
Re quirements for In-Car O1ce:
R Your mobile phone is connected with the mul-
timedia system (/ page 282).
R You ha vea user account forth e Mercedes me
Po rtal.
R The In-Car O1ce service is activated in the
Mercedes me Portal.
R You ha vea user account with an online
service, e.g. with O1ce 365 or Gmail, and
ha ve connected the user account with In-Car
O1ce.
In-Car O1ce functions R Display pending appointments in the calendar
- Reading out calendar ent ries
- Calling stored telephone numbers
- Navigating toappointments with navigable
destinations
- Deleting a calendar ent ry288
288
MBUX multimedia system

F
F
irs
irst-aid kit t-aid kit (soT
(soTsided) ov
sided) over
erview
view Fi
rs t-aid kit (soT sided) 1is in the load compart-
ment in the leT-hand st owage net. R
R
emo
emo ving t
ving t he
he/re
/re e
extinguisher
xtinguisher &
W
WARNING
ARNING Risk of accident due toan
inco rrectly secured /re extinguisher in the
driver's foot we ll
A /re extinguisher may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle.
The /re extinguisher can be 0ung around and
injure the driver or other vehicle occupants. #
Always store and secure the /re extin-
guisher in the brac ket. #
Do not remo vethe /re extinguisher while
driving. #
LeT-hand LeT-hand dr driv
ive v
e v ehicle:
ehicle: pulltab1 upwards. #
Right-hand dr Right-hand dr iv ive v
e v ehicle:
ehicle: pulltab1 down-
wa rds. #
Remo ve/re extinguisher 2. Flat tyre
Flat tyre
N
No
ot
tes on
es on 0at
0attyr
tyres
es &
W
WARNING
ARNING Risk of accident due toa 0at
tyre
A 0at tyre st rongly impai rstheve hicle's driving
ch aracteristics, as well as its steering and
braking characteristics. Breakdown assis
tance
317
317

&
W
W ARNI NG
ARNI NGRisk of accident when using
tyre sealant
The tyre sealant may be unable toseal the
tyre proper ly, especially in thefo llowing cases:
R there are lar gecuts or punctures in the
tyre (la rger than damage pr eviously men-
tioned)
R the wheel rims ha vebeen damaged
R aTer journe yswith very low tyre pressure
or with 0at tyres #
Do not continue driving. #
Consult a quali/ed specialist workshop. &
W
W ARNING
ARNING Risk of injury and poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and causes
ir rita tion. Do not allow it tocome into contact
with your skin, eyes or clo thing, and do not
swallow it. Do not inhale any vapours. Keep
th e tyre sealant away from children. Obser
vethefo llowing if you come into contact
with the tyre sealant: #
Rinse o. the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor-
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallo wed,thor-
oughly rinse out your mouth immediately
and drink plenty of water. Do not induce
vo miting and seek medical attention
immediatel y. #
Change out of clo thing which has come
into contact with tyre sealant immedi-
atel y. #
If an alle rgic reaction occurs, seek medi-
cal attention immediatel y. *
N NO
OTE
TE Overheating due tothe tyre in0ation
compressor running too long #
Do not runth e tyre in0ation compressor
fo r longer than ten minutes without inter-
ru ption. Comply with
the manufacturer's saf ety no tes on
th e stic ker on the tyre in0ation compressor.
Ha ve the tyre sealant bottle replaced in a quali/ed
specialist workshop every /ve years. #
Do not remo veany fore ign objects which ha ve
entered the tyre. #
A1x part 1ofthe TIREFIT stic kerto the
inst rument cluster within the driver's /eld of
vision. #
A1x part 2ofthe TIREFIT stic ker near the
va lve on the wheel with the defective tyre. Breakdown assistance
319 319

+
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. If
yo u ha vetodisconnect the 12 V batter y,con-
ta ct a quali/ed specialist workshop.
Comply with saf ety no tes and take protective
measures when handling batteries. Risk of
explosion. Fire
, naked 0ames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte or battery acid is cor
rosive.
Av oid contact with the skin, eyes or
clo thing. Wear suitable pr otective
clo thing, in particular glo ves, an apron
and a face mask. Immediately rinse
electrolyte or acid splashes o. with
clean water. Consult a doctor if neces-
sar y. We
ar saf ety glasses. Ke
ep children away. Obser
vethis Owner's Manual.
If yo u do not wanttouse theve hicle for a long
period of time, consult a quali/ed specialist work-
shop. N
No
ot
tes on t
es on t he high-v
he high-v olt
oltag
age batt
e batt ery
ery &
D
DAN
AN GER
GER Risk of explosion from excessive
internal pressure of the high-voltage bat-
te ry
Flammable gas may escape and ignite in the
eve nt of a vehicle /re. #
Stop thech arging process immediately
in case of unusual odours, smoke or
burn mar ks. #
Leavethe danger zone immediatel y.
Secure the danger zone at a su1cient
distance. #
Call the /re brigade. Breakdown assistance
323 323

R
the energy supply or the on-board electri-
cal system is malfunctioning. #
In such cases, do not tow theve hicle. *
N
NO OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 324). #
Connect theto wing device totheto wing eye
in order toload theve hicle. #
ShiT the transmission toposition i.
% The transmission may be loc ked in position
j intheev ent of damage tothe electrics. To
shiT toi , pr ovide the on-board electrical
system with po wer (/ page 324). #
Load theve hicle onto the transpor ter. #
ShiT the transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels. #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* N
NOOTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye1 is under the load compartment
0oor.
Depending on theve hicle equipment, theto wing
ey e may be located at a di.erent position in the
load compartment. Breakdown assistance
327 327