phone MERCEDES-BENZ EQC SUV 2022 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps ............................ 8
Overhead control panel ................................. 10
Door operating unit and seat adjustment .......12
Emer gencies and breakdowns ....................... 14 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 16 16
Calling up the Digital Owner's Manual ............ 16 Gener
Gener
al not
al notes
es............................................... 18 18
Pr otection of the environment ....................... 18
Ta ke -back of end-of-life vehicles .................... 18
Mercedes-Benz Genuine Parts ........................ 18
Operator's manual ....................................... .20
Mercedes me App ........................................ .20
Operating saf ety ............................................ 21
Declarations of con form ity and no tes on
driving in di.erent countries .......................... 23
Diagnostics connection ................................. 32
Quali/ed specialist workshop ........................ 33 Ve
hicle registration ....................................... 33
Cor rect use of theve hicle ............................. 33
Information on the REACH regulation ............. 34
No tesfo r persons with electronic medical
aids .............................................................. 34
Implied warranty .......................................... .35
QR code forre scue card .............................. .35
Data storage .................................................35
Copyright ...................................................... 38 Occupant safe Occupant safe
ty
ty............................................ 39 39
Re straint system .......................................... .39
Seat belts .................................................... .41
Airbags ......................................................... 45
PRE-SAFE ®
system ........................................ 52
Safely transporting children in theve hicle ...... 53
No tes on pets in theve hicle .......................... 72 Opening and closing
Opening and closing
...................................... 74 74
Ke y .............................................................. .74
Doors ............................................................ 77
Load compartment ........................................ 82
Side windo ws................................................ 87
Sliding sunroof .............................................. 90 Ro
ller sunblinds ............................................. 93
Anti-theT pr otection ...................................... 93 Seats and sto Seats and sto
wing
wing.........................................96 96
No tes on the cor rect driver's seat position ... .96
Seats ............................................................ 97
St eering wheel ............................................ 105
Easy entry and exitfeature .......................... 106
Memory function ......................................... 108
St owa geareas ............................................ 109
Soc kets ....................................................... 122
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 123
Fi tting/removing the 0oor mats ................... 125 Light and sight Light and sight
............................................ 127 127
Exterior lighting ........................................... 127
Interior lighting ............................................ 133
Wi ndsc reen wipers and windscreen
wa sher system ............................................ 135
Mir rors ........................................................ 139 2 2
Contents

Climat
Climat
e contr
e contr ol
ol...........................................1 43
143
Overview of climate control systems ............ 143
Operating the climate control system .......... 144 Dr
Dr
iving and par
iving and par king
king..................................... 151 151
Driving ........................................................1 51
DY NAMIC SELECT switch ........................... .161
Tr ansmission ............................................... 165
Fu nction of the 4MATIC ...............................1 66
Charging the high-voltage battery ................1 67
Pa rking .......................................................1 85
Driving and driving saf ety sy stems ............... 191
Tr ailer hitch ................................................ .241
Bicycle rack function ................................... 246
Ve hicle towing instructions .......................... 249 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 250 250
No tes on the inst rument display and on-
board computer .......................................... 250
Overview of instrument display .................... 251
Overview of buttons on the steering wheel ... 252
Operating the on-board computer ................2 52Overview of displa
yson the inst rument
display ........................................................ 253
Head-up display .......................................... 254 MBUX multimedia syst MBUX multimedia syst
em
em........................... .256
256
Overview and operation ............................... 256
System settings .......................................... 265
Drive system settings .................................. 269
Na vigation .................................................. .269
Te lephone ................................................... 278
Mercedes me app ....................................... 282
Mercedes-Benz emer gency call system ....... 291
Ra dio, media & TV....................................... 295
Sound settings ............................................ 302 Maint Maint
enance and car
enance and car e
e................................. 304 304
ASS YST PLUS service inter val display .......... 304
Engine compartment ................................... 305
Cleaning and care ....................................... 308 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 316 316
Emer gency .................................................. 316
Flat tyre ...................................................... 317 Battery (vehicle) .......................................... 322
To
w- starting or towing away ........................ 324
Electrical fuses ............................................ 328 Wheels and tyr Wheels and tyr
es
es........................................ .332
332
No tes on noise or unusual handling char-
acteristics ................................................... 332
No tes on regula rly inspecting wheels and
tyres .......................................................... .332
No tes on snow chains ................................. 332
Ty re pressure .............................................. 333
Wheel change ............................................. 336
Emer gency spa rewheel .............................. .346 T T
ec
ec hnical dat
hnical dat a
a............................................. 348 348
No tes on tech nical data .............................. 348
On-board electronics ................................... 348
Re gula tory radio identi/cation and no tes ..... 350
Ve hicle identi/cation plate, VIN and
engine number overview .............................. 350
Operating 0uids ...........................................3 52
Ve hicle data ................................................ 355
Tr ailer hitch ................................................ .357 Contents
3 3

T
T
ype of wir
ype of wir eless applications and
eless applications and speci/cations
speci/cationsin accor
in accordance wit
dance wit h 2014/53/EU
h 2014/53/EU T
T
ec
ec hnolog yF r
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m
Wi reless Powe rTr ansmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magnetic /eld
strength le vel decreasing 3dB/oct aveabove119
kHz
Ne ar-/eld communication 13.553–13.567 MHz≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y,Garage Door Opener, Tire
Pressure Monitoring 433 MHz (433.05–434.79 MHz)
≤ 10 mW ERP
Block Heater Remo teControl, Garage Door
Opener 868 MHz (868.0–868.6 MHz)≤
25 mW ERP
Block Heater Remo teControl, Garage Door
Opener 869 MHz (868.7–869.2 MHz)≤
25 mW ERP
Blue toot h, Kleer, RLAN, wireless Headphone s2.4 GHz ISM band (2400–2483.5 MHz) ≤ 100 mW EIRP
RLAN 5.1 GHz UNII-1 (5150–5250 MHz)≤ 25 mW EIRP26
26
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Interior Monitoring Radar, RLAN 5.8 GHz UNII-3 (5725–5875 MHz)≤ 25 mW EIRP
Re mo teKeyless Entr y7 .25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz EIRP mean ≤ 0 dBm/MHz
EIRP peak
76 GHz radar 76–77 GHz ≤ 55 dBm peak EIRP
Carsharing Module NFC:
NFC:
13.553–13.567 MHz
Bluet Bluet ooth
oo th®
®
:
:
2402–2480 MHz NFC:
NFC:
≤ 42 dBμA/m at 10 m
Bluet Bluet
ooth
oo th®
®
:
:
≤ +4 dBm (class 2)
Re ar Seat Enter tainment System
Bluet
Bluet ooth
oo th®
®
:
:
2400–2483.5 MHz
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
2400–2483.5 MHz
WL WL AN 5 GHz:
AN 5 GHz:
5150–5250 MHz
5725–5875 MHz Bluet Bluet
ooth
oo th®
®
:
:
-0.8 dBm
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
14.5 dBm
WL WL AN 5 GHz:
AN 5 GHz:
20.5 dBm
13.3 dBm
Tw o-w ayradio (Tel7 telephone control unit) E-GSM (900 MHz)
GSM (1800 MHz) +33 dBm
+30 dBm General no
tes
27 27

V
V
ehicle com
ehicle com ponents S
ponents SAR v
AR v alue in W/kg
alue in W/kg Applicable limit v
Applicable limit value
alue
RAMSES communication module 0.036 W/kg2 W/kg
NRCS2P 0.003 W/kg2 W/kg
NTG6 0.199 W/kg4 W/kg
NTG7 0.08 W/kg2 W/kg
NTG7RSU 0.07 W/kg2 W/kg
Ta blet PC SM-T230NZ 0.7 W/kg4 W/kg
Ra dio data transmission telephone system 0.24 W/kg 2 W/kgIm
Im
port
port er inf
er inf or
ormation f
mation f or wir
or wireless com
eless com ponents
ponents F
F
or Moldov
or Moldov a only:
a onl y:
Im
Im port
port er
er
S.C. GRAND PREMIUM S.R.L. Moldo va
mun. Chisinau, st r.Hîncesti sos., 2/2
F
F or T
or T urke
ur ke y onl y:
y onl y:
Im
Im port
port er
er
Mercedes Benz Otomotiv Ticar etve Hizmetler
A. Ş. Genel Mer kez Akçabu
rgaz Mah. Süleyman Şah Cad. No: 6/1
34522 Esenyurt/İstanbul
F F or Ukr
or Ukr aine onl y:
aine onl y:
Im
Im port
port er
er
PJ SC “AUTOCAPITAL”
Ve lyka Vasylkivska st r.15/2
01004 Kyiv
Ukraine F F
or t or t he U
he Unit nited Kingdom onl y:
ed Kingdom onl y:
Im
Im port
port er
er
Mercedes-Benz Cars UK Limi ted
Dela wareDrive, Tongwell
Milton Keynes, MK15 8BA
England
Im Im port
port er of Mer
er of Mer cedes-Benz spar
cedes-Benz spar e par
e parts
ts
Me rcedes-Benz Parts Logistics
Dela wareDrive, Tongwell 30
30
Gene
ral no tes

identi/cation number
tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, fore xa m-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv Conv enience and inf ot
enience and inf otainment functions
ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, fore xamp le:
R seat and steering wheel positions
R suspension and climate control settings
R individual settings, suchas interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. Depending on
theve hicle equipment, this
includes thefo llowing data, fore xa mpl e:
R multimedia data, suc has music, /lms or pho-
to sfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, suc has a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected. Smar
Smar tphone int tphone int egr
egr ation (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, thisincludes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system.
This integ ration allo ws the use of selected smart-
phone apps, suc has navigation or music pla yer
apps. There is no fu rther interaction between the
smartphone and theve hicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is de term ined bythe pro-
vider of the app being used. Which settings you
can make, if an y,depends on the speci/c app and
th e operating system of your smartphone. General no
tes
37 37

Online ser
Online ser
vices
vices W W
ir ireless ne
eless ne tw
tw or
ork connection
k connection
If yo ur vehicle has a wireless network connection,
it enables data tobe exch anged between your
ve hicle and additional systems. The wireless net-
wo rkconnection is made possible bytheve hicle's
ow n transmitter and receiver or bya mobile end
device that you ha vebrought into theve hicle,
fo re xamp le, a smartphone. Online functions can
be used via the wireless network connection. This
includes online services and applications/apps
pr ov ided toyouby the manufacturer or by other
pr ov iders.
Manuf Manuf actur
acturer's ser
er's ser vices
vices
Re garding the manufacturer's online services, the
individual functions are described bythe manu-
fa cturer in a suitable place, fore xamp le, inthe
Owner's Manual or on the manufacturer's web-
site, where there leva nt data pr otection informa-
tion is also given. Personal data may be used for
th e pr ovision of online services. Data are
ex ch anged via a secure connection, suc hasthe
manufacturer's designated IT systems. Any per-
sonal data which are collected, processed and used,
other than forth e pr ovision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, fore xamp le,for a legally
prescribed emer gency call system, a cont ractual
ag reement or when consent has been given.
Yo u can ha veservices and functions, some of
which are subject toafe e, activated or deactiva-
te d. This excludes legally prescribed functions and
services, suc has an emer gency call system.
Thir
Thir d par
d par ty ser
ty ser vices
vices
If yo u use online services from other pr oviders
(third parties), these services are there sponsibil-
ity of the pr ovider in question and subject tothat
pr ov ider's data pr otection conditions and term s of
use. As a general rule, the manufacturer has no
in0uence on the content exch anged.
Fo rth is reason, when services are pr ovided by
th ird parties, please ask the service pr ovider in
qu estion for information about the type, extent
and purpose of the collection and use of personal
data. Dat
Dat
a pr ot
a pr otection r
ection r ights
ights Depending on
your country or the equipment and
ra nge of functions of your vehicle as well as the
services you use and the services on o.er, you
are entitled todi.erent data pr otection rights.
Fu rther information on data pr otection and your
data pr otection rights can either be found on the
manufacturer's website or you will receive this
information as part of theva rious services and
service o.ers. There you will also /nd the contact
information forth e manufacturer and its data pro-
te ction o1cers.
At awo rkshop, fore xamp le, with the support of a
specialist and possibly for a fee, you can ha ve
data read out which is stored only locally in the
ve hicle. Cop
Cop
yr
yright
ight
Information on licences for free and open-source
soTware used in your vehicle can be found on the
data car rier in your vehicle document wallet and
with updates on thefo llowing website:
https://www.mercedes-benz.com/opensource 38
38
General no
tes

R
Only hold the steering wheel bythe steering
wheel rim. This allo ws the airbag tobe fully
deplo yed.
R Always lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R The occupants must alw ayske ep their feet on
th e 0oor. Do not put your feet on the cockpit,
fo rex ample. Your feet may otherwise be in the
deployment area of the airbag.
R Ifch ildren are tr avelling in theve hicle, obser ve
th e additional no tes (/ page 54).
R Always st owand secure objects cor rectl y.
Objects in theve hicle interior may pr event an air-
bag from functioning cor rectl y.Each vehicle occu-
pant must alw ays make sure of thefo llowing in
particular:
R There are no people, animals or objects
between theve hicle occupants and an airbag.
R There are no objects between the seat, door
and door pillar (B-pillar). R
There are no hard objects, e.g. coat hangers,
hanging on thegr ab handles or coat hooks.
R There are no accessories, such as mobile navi-
gation devices, mobile phones or cup holders,
within the deployment area of an airbag, e.g.
on the cockpit, on the door, on the side win-
dow or on the side trim.
In addition, no connecting cables, tensioning
straps or retaining straps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accessory manu facturer's ins tallation inst ruc-
tions and, in particular, the no tes on suitable
places for installation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by airbags
y airbags &
W
WARNING
ARNING Risk of injury due tomodi/ca-
tions tothe co ver of an airbag
If yo u modify the co ver of an airbag or a1x
objects such as stic kers to it,the airbag can
no longer function as intended. #
Never modify the co ver of an airbag. #
Do not attach any objects tothe co ver. The installation location of an airbag is identi/ed
by
the AIRB AGsymbol (/ page 45).
Objects in the deployment area of an airbag may
pr ev ent the airbag from functioning cor rectl y. &
W WARNI NG
ARNI NGRisk of injury from objects in
th e deployment area of an airbag
Objects in the deployment area of an airbag
can hinder or pr event the cor rect deployment
of the airbag.
The airbag may then deploy in an uncontrolled
manner and may even cause additional inju-
ri es totheve hicle occupants bydeploying. Occupant saf
ety
47
47

#
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in
th e battery compartment and on the battery
when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y Y
ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 74). #
Replace theke y batter y,if necessary
(/ page 76). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 81). #
Have theke ych ecked at a quali/ed specialist
wo rkshop.
Ther
Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour sour ce ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets) R
shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Doors
N
No
ot
tes on t
es on t he additional door lock
he additional door lock The additional door lock is only
available forve hi-
cles forth e United Kingdom. Opening and closing
77
77

%
Further information on con venience closing
(/ page 89).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 75). #
Check the battery using the indicator lamp
(/ page 74). #
Replace theke y batter y,if necessary
(/ page 76). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 81). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds. 80 80
Opening and closing