towing MERCEDES-BENZ EQE SALOON 2022 Owners Manual

Wi
ndsc reen wipers and windscreen
wa sher system ............................................ 155
Mir rors ........................................................ 157
Area permeable toradio waves on the
windscreen ................................................ .160
Inf rare d-re0ective windscreen function ........ 160 Climat
Climat
e contr
e contr ol
ol........................................... 161 161
Overview of climate control systems ............ 161
Operating the climate control system .......... 164 Dr
Dr
iving and par
iving and par king
king..................................... 176 176
Driving ........................................................1 76
DY NAMIC SELECT button ........................... .188
Tr ansmission ............................................... 191
Fu nction of the 4MATIC ...............................1 92
Charging the high-voltage battery ................1 93
Pa rking .......................................................2 12
Driving and driving saf ety sy stems ............... 217
Tr ailer hitch ................................................ .290
Bicycle rack function ................................... 295
Ve hicle towing instructions .......................... 297 Dr
Dr
iv
iver displa
er displa y
y............................................. .298
298
No tes on the driver's display ....................... 298
No tes on thera nge ..................................... 298
Ope rating the driver's display ...................... 299
Driver display menus ................................... 300
Head-up display .......................................... 300
Overview of status displa yson the driver's
display ........................................................3 02 MBUX multimedia syst
MBUX multimedia syst
em
em............................ 304 304
Overview and operation ............................... 304
System settings .......................................... 320
AMG TRACK PACE ....................................... 324
Drive system settings .................................. 329
Na vigation and tra1c .................................. 330
Te lephone ................................................... 341
Mercedes me app ....................................... 344
Mercedes-Benz emer gency call system ....... 353
Ra dio, media & TV....................................... 360
Sound settings ............................................ 366 Maint Maint
enance and car
enance and car e
e................................. 367 367
ASS YST PLUS service inter val display .......... 367
Engine compartment ................................... 368 To
pping up the windscreen washer system .. 370
Cleaning and care ....................................... 370 Br
Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 378 378
Emer gency .................................................. 378
Flat tyre ...................................................... 380
Battery (vehicle) .......................................... 385
To w- starting or towing away ........................ 388
Electrical fuses ............................................ 394 Wheels and tyr Wheels and tyr
es
es......................................... 396 396
No tes on noise or unusual handling char-
acteristics ................................................... 396
No tes on regula rly inspecting wheels and
tyres .......................................................... .396
No tes on snow chains ................................. 396
Ac tivating or deactivating snow chain
mode ......................................................... .397
Ty re pressure .............................................. 397
Wheel change ............................................. 401
Emer gency spa rewheel .............................. .410 Contents
3 3

1
B-pillar wi th:
QR code for accessing there scue card →
39
2 Safetyve sts →
378
3 ; me button →
344
G SOS button →
344
4 Towing away →
388
5 Flat tyre →
380
6 Tooperate the high-voltage disconnect device →
177
7 £ Hazard warning light system →
144 8
Fire extinguisher →
379
9 Socket 0ap with:
information label on tyre pressure →
398
QR code for accessing there scue card →
39
A Firs t-aid kit (soT sided) →
379
B Towing away →
388
C TIREFIT kit →
382
D Warning triangle →
378 At
a glance – Emer gencies and breakdowns
19
19

Syst
Syst
em limits
em limits
The system will not initia teany action in thefo l-
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The system will not initiate any braking application
in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space while
using Active Parking Assist F F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
Im
Im pulse Side
pulse Side If an imminent side impact is de
tected, PRE-
SA FE®
Impulse Side can pre-em ptively mo vethe
front seat vehicle occupant's upper body towa rds
th e centre of theve hicle. It does this by rapidly
in0ating an air cushion in the outer seat side bol-
ster of the seat backrest on the side on which theimpact is anticipated. This increases
the distance
between the door and theve hicle occupant.
If PRE-SAFE ®
Impulse Side has been deplo yed or
is faulty, thePRE-SAFE impulse side inoperative
See Owner's Manual(/ page 425) display mes-
sage appears. A
A
ut
ut omatic measur
omatic measur es
esaTer
aTer an accident
an accident
Depending on the type and se verity of the acci-
dent, and depending on theve hicle's equipment,
th efo llowing measures can be implemented, for
ex ample:
R automatic braking (post-collision brake)
R activating the hazard warning lights
R triggering an automatic emer gency call
(/ page 355)
R switching o. the drive system and high-volt-
age on-board electrical system
R unlocking theve hicle doors
R lowe ring the side windo ws
R displaying the emer gency guide in the central
display R
switching on the interior lighting
F
F unction of t
unction of t he pos
he post-collision brt-collision br ake
ake
Depending on the accident situation, the post-col-
lision brake can minimise the se verity of a fur ther
collision or even avo id it.
If an accident is de tected, the post-collision brake
can implement automatic braking. When theve hi-
cle has come toa standstill, the electric parking
brake is automatically applied.
The driver can cancel automatic braking bytaking
th efo llowing actions:
R braking more strongly than automatic braking
R fully depressing the accelerator pedal with
fo rce 58 58
Occupant saf
ety

The driven speed is adjusted when
theve hicle is
le ve l with the tra1c sign at the latest. In the case
of signs indicating entry into an urban area, the
speed is adap ted according tothe speed permit-
te d within the urban area. The speed limit display
in the driver's display is alw ays updated when the
ve hicle is le vel with the tra1c sign.
If yo u are driving on German mo torw ays and there
is no speed limit, the system uses the speed
stored for a str etch ofroad with no speed limit as
th e set speed. If you do not alter the stored speed
on a str etch ofroad with no speed limit, there c-
ommended speed of 130 km/h is adop ted.
If Ac tive Distance Assist DISTRONIC has been put
into passive mode bypressing the accelerator
pedal, only speed limits which are higher than the
set speed are adop ted.
The maximum permissible speed does not take
th ero ad condition and cur rent we ather and tra1c
conditions into account. Adjust your speed
accordingl y,when necessar y.
Obser vethe no tes on driving systems and your
re sponsibility; you may otherwise failto recognise
dangers (/ page 217). Syst
Syst em limits
em limits
The system limits of Tra1c Sign Assist apply to
th e de tection of tra1c signs (/ page 251).
Speed limits below 20 km/h are not automatical ly
adop tedby the system as the stored speed. Tem-
porary speed restrictions (e .g.fo r a cer tain time
or due towe ather conditions) cann otbe proper ly
de tected bythe system. The maximum permissi-
ble speed applying toave hicle with a trailer is not
de tected bythe system.
Ad just the speed in these situations. &
W
WARNING
ARNING Risk of accident due toActive
Speed Limit Assist ada pting theve hicle's
speed
The speed adop tedby Active Speed Limit
Assist may be too high or incor rect in some
individual cases, such as:
R at speed limits below 20 km/h
R inwe t conditions or in fog
R when towing a trailer #
Ensure that the driven speed complies
with tra1c regulations. #
Adjust the driving speed tosuit cur rent
tra1c and weather conditions. F
F
unction of r
unction of r out
oute-based speed adapt
e-based speed adapt ation
ation
When Active Distance Assist DISTRONIC is acti va-
te d, theve hicle speed will be adap ted accordingly
to thero ute events ahead. Depending on the drive
prog ram selected, theve hicle neg otiates a route
ev ent ahead in an energy-saving, comfor table or
dynamic manner. When thero ute event has been
passed, theve hicle accelerates again tothe
stored speed. The set distance totheve hicle in
front, vehicles de tected ahead and speed restric-
tions ahead are take n into account.
Ro ute-based speed adap tation can be acti vated in
th e multimedia system (/ page 238).
The following route events are take n into account:
R Bends
R Roundabouts
R T-junctions
R Turns and exits 236
236
Driving and parking

#
Obser vethe applicable legal regulations
fo rth e installation of trailer hitches. Obser
vethefo llowing no tes on theto ngue weight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi-
cle
R Perm issible gross weight of theto wing vehicle
R Perm issible gross weight of the trailer
R Maximum permissible speed of the trailer
Ensure thefo llowing before starting a journe y:
R The tyre pressure on there ar axle of theto w-
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera-
tional In
theev ent of increased rear axle load, the car/
trailer combination must not exceed a maximum
speed of 100 km/h forre asons conce rning the
operating permit. This also applies in countries in
which the permissible maximum speed for car/
trailer combinations is abo ve100 km/h. F
F
olding t
olding t he ball nec
he ball nec k out and in
k out and in &
W
WARNING
ARNING Risk of accident due tothe ball
neck not being engaged
If th e ball neck is not engaged, the trailer may
come loose. #
Always engage the ball neck as descri-
bed. &
W
WARNING
ARNING Risk of injury from ball neck
swinging outwards
The ball neck may swing outwards when
unlocking or when it has not been proper ly
engaged.
There is a risk of injury within the ball neck's
ra nge of mo vement! #
Unlock the ball neck only when its range
of mo vement is unobstructed. #
Always be sure the ball neck is engaged
when folding in wards. *
N NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball
neck or, in the case of a fully electric
trailer hitch, retract the ball nec k. *
N
NO
OTE
TE Damage totheve hicle due toincor-
re ct use of the trailer hitch When a trailer hitch is used
toreco ver a vehi-
cle, theve hicle may be damaged in the proc-
ess. #
Use the trailer hitch only for pulling a
trailer or attaching appr oved car rier sys-
te ms (e.g. a bicycle rack ). R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured against rolling away. Driving and parking
291
291

Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head
2 Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cen-
tral axis
Obser vethefo llowing information when loading
th e bicycle rack: Loading t
Loading t he bicy
he bicycle r
cle rack
ack 3 bicy
3 bicy
cles
cles 4 bicy
4 bicycles
cles
To talwe ight
of bicycle
ra ck and load Up
to75 kg Up to100 kg
Max. distance
1 420 mm 420 mm
Max. distance
2 300 mm 400 mm When transporting
four bicycles or a tota lwe ight
between 75 kg and 100 kg, alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. V V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar- anteed
forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside.
Obser vethefo llowing information:
R Perm itted towing me thods (/ page 388)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 388) Driving and parking
297
297

th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Ifth e Mercedes-Benz emer gency call centre is
not available, the 112 emer gency call is ca r-
ri ed out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 355) or man-
ual ly ( / page 356).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Indicat
Indicat or
ors in t
s in t he displa ys
he displ ays
The following message s appear onthe central dis-
play for bo themer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls can still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction of the emer gency call
system, the loudspeakers, microphone, airbag
or the SOS button, forex ample, are faulty.
Yo u can recognise a fault in the emer gency
call system bythefo llowing displa ys:
R A cor responding message will also appear
in the driver's displa y.
R The SOS button lights up red continuousl y. T T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident MBUX multimedia system
355
355

To
avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. *
N
NO OTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o.. R
The 360° Camera or there ve rsing camera is
switched o..
R The vehicle is loc ked and the door handles
re tracted.
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation and heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 6 m away
from theve hicle. Otherwise the boot lid or a
door could open unintentionall y.
R For car washes with a con veyo r system:
- Neutral iis engaged.
- The vehicle is loc ked from inside.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
WARNING
ARNING Risk of an accident when using
high-pressure cleaners with round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise the boot lid or a
door could open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V Vehicles wit
ehicles wit h decor
h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil. Maintenance and care
371
371

T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov
Ov
er
ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. If
yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle transpo r-
te d ins tead.
* N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. V
V
ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on the
gr ound Ye
s, maximum 50 km
at 50 km/h, only for-
wa rds with the driver
in the cockpit
Fr ont axle raised No
Re ar axle raised Yes, maximum 50 km
at 50 km/h 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on the
gr ound Ye
s, maximum 50 km
at 50 km/h, only for-
wa rds with the driver
in the cockpit
Fr ont axle raised No
Re ar axle raised No T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 388). #
Make sure that the 12 V battery is connected
and charge d.
Obser vethefo llowing points when the 12 V bat-
te ry is disconnected or dischar ged:
R the drive system cannot be star ted
R the electric parking brake cannot be released
or applied 388
388
Breakdown assistance

R
the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument cluster is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed #
In such cases, transpo rttheve hicle
(/ page 390). *
N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or to
we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 415).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 393). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. Breakdown assistance
389
389