towing MERCEDES-BENZ G-CLASS 2011 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: G-CLASS, Model: MERCEDES-BENZ G-CLASS 2011Pages: 288, PDF Size: 11.6 MB
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Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of the COMAND
system can be found in the separate
COMAND operating instructions.
Destination Download gives you access to a
database with over ten million points of
interest (POIs) which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.XSelect Yes using the = or ; button
on COMAND.XPress 9 on COMAND to confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote unlocking
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPress and hold the release button on the
rear door handle for at least 20 seconds
until the indicator lamp in the SOS button
( Y page 203) begins flashing.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
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section using your ID number and
password 20
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you press the rear door's locking cylinder
for more than 20 seconds before receiving
authorization for remote unlocking, you
must wait 15 minutes before you can press
the rear door's locking cylinder again.
Service for recovering stolen vehicles
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XForward this number to the Response
Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement is informed of the location of
the vehicle.
i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Response Center.
Brush guard (USA only)
GWarning
The brush guard is designed solely to enhance
the appearance of the vehicle and help
protect grille and headlamps from minor
mishaps, either on or off road.
Since the safety characteristics are limited in
the event of an accident, brush guard are not
intended to prevent injury or damage in the
event of an accident. Also observe state and
local regulations on installation and use.
Raise and lower the brush guard in an open
space with plenty of room.
Example: G 55 AMG with brush guard
! Only drive when the brush guard is folded
up and locked.
Only fold down the brush guard to replace
a bulb, for example.
i Keep hold of the brush guard when
releasing it. It will otherwise swing
downwards immediately.
XTo swing down: release both quick-
release fasteners ; using wrench :.XSlowly guide the brush guard downwards.20
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XTo swing up and secure: swing the brush
guard up to stop joint ? and hold it in
place.
The pins of quick-release fasteners ;
need to engage in the openings in lock =.XLock quick-release fasteners ; on both
sides using wrench :.
!
Make sure that the pins of the quick-
release fasteners are securely engaged in
the lock on both sides.
Garage door opener
Important safety notes
You can use the HomeLink ®
garage door
opener integrated into the rear-view mirror to
operate up to three different gate/garage
door opener systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you experience difficulties
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center. You can also contact the
following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
R Canada: Customer Service under
1-800-387-0100
GWarning
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
This device complies with part 15 of the
FCC requirements. Operation is subject to
the following two conditions:
1. The device must not cause harmful
interference.
2. The device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modification of this device
could void the device's operating permit.
i Canada only:
This device complies with the RSS-210
requirements of Industry Canada.
Operation is subject to the following two
conditions:
1. The device must not cause harmful
interference.
2. The device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modification of this device
could void the user's authority to legally
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Programming the remote control
Programming
Remote control in the rear-view mirror
Garage door remote control A is not part of
the garage door opener.
i To achieve the best result, insert new
batteries in garage door remote control
A of your garage door drive before
programming.
XErase the memory of the integrated remote
control ( Y page 211) before programming
it for the first time.XTurn the SmartKey to position 2 in the
ignition lock.XPress and hold one of transmitter
buttons ; to ? on the integrated remote
control.
After a short time, indicator lamp : will
start flashing. It flashes about once per
second.
i Indicator lamp : flashes immediately
the first time that the transmitter button is
programmed. If this transmitter button has
already been programmed, indicator
lamp : will only start flashing at a rate of
once a second after 20 seconds have
elapsed.
XKeep the transmitter button depressed.XPoint garage door remote control A with
transmitter button B toward the
transmitter buttons on the rear-view mirror
at a distance of 2 to 12 inches (5 to 30 cm).i The distance between garage door
remote control A and the integrated
garage door opener depends on the system
of the garage door drive. You might require
several attempts. You should test every
position for at least 20 seconds before
trying another position.XKeep transmitter button B on garage door
remote control A pressed until indicator
lamp : starts to flash rapidly.
The programming has been successful if
indicator lamp : flashes rapidly.XRelease transmitter buttons ;, = or ?
on the integrated remote control and
transmitter button B on the garage door
remote control.
If indicator lamp : goes out after
approximately 20 seconds and has not
flashed rapidly:
XRelease transmitter buttons ;, = or ?
on the integrated remote control and
transmitter button B on the garage door
remote control.XRepeat the procedure for the other
transmitter buttons. When doing so, vary
the distance between the garage door's
remote control and the transmitter buttons
in the rear-view mirror.
i If the garage door system works with a
rolling code, you must synchronize the
remote control integrated into the rear-
view mirror with the garage door system
receiver after programming.
You will find further information in the
garage door opening system's operating
instructions, e.g. the sections on
"Synchronizing the transmitter" or
"Registering a new transmitter". You can
also call the hotline mentioned above.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals a few seconds after broadcasting.
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Therefore, these signals may not last long
enough for the integrated remote control to
recognize the signal during programming.
Comparable with Canadian law, some U.S.
garage door openers also have a built-in
"interruption".
If you live in Canada or have difficulties
programming the garage door opener
(regardless of where you live) when using the
programming steps (see above), proceed as
follows:XPress transmitter button ( ;, = or ?) and
hold it down during the following steps until
the setup has been completed
successfully.XAt the same time, press transmitter button
B of the garage door remote control for
two seconds, then release it for two
seconds, then press it again for two
seconds.XRepeat this sequence on transmitter
button B of the garage door remote
control until the frequency signal has been
saved.XIf the setup procedure is successful,
indicator lamp : flashes once slowly and
goes out after a few seconds.XContinue with the other programming
steps (see above).
Problems when programming
If you have problems when programming the
integrated remote control, please note the
following:
R check the transmitter frequency of garage
door remote control A (which can usually
be found on the rear of the remote control).
The integrated remote control is
compatible with devices that operate at
frequencies between 280 and 390 MHz.
R replace the batteries in garage door remote
control A. This increases the likelihood of
garage door remote control A sending a
strong and precise signal to the integrated
remote control on the rear-view mirror.
R when programming, hold garage door
remote control A at varying distances and
angles from the transmitter button which
you are programming. Try different angles
at a distance between 2 and 12 inches (5
to 30 cm) or the same angle at varying
distances.
R if there is another garage door remote
control for the same device, perform the
programming steps again using that garage
door opener. Before performing these
steps, make sure that new batteries have
been installed in the garage door remote
control.
R align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door
Once programmed, the integrated remote
control will assume the function of the garage
door system's remote control. Please also
read the operating instructions for the garage
door system.
XTurn the SmartKey to position 2 in the
ignition lock.XPress transmitter button ;, = or ? on
the integrated remote control in the rear-
view mirror that is programmed to operate
the garage door.
Garage door system with fixed code:
indicator lamp : lights up continuously.
Garage door system with rolling code:
indicator lamp : flashes briefly and then
lights up for approximately two seconds.
This is repeated for up to 20 seconds.
i The transmitter will transmit a signal for
as long as the transmitter button is being
pressed. The transmission will be halted
after a maximum of 20 seconds and
indicator lamp : will flash. Press the
transmitter button again, if necessary.
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Clearing the remote control memoryXTurn the SmartKey to position 2 in the
ignition lock.XPress and hold transmitter buttons ;
and ? for approximately 20 seconds until
indicator lamp : flashes rapidly.
The memory is cleared.
i You should clear the remote control
memory before selling the vehicle.
Floormat on the driver's side
GWarning!
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
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GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked up.
Care of the exterior
Automatic car washGWarning
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. The exterior mirrors could
otherwise be damaged.
! In car washes with a towing mechanism,
make sure that AUTOTRONIC is in
transmission position N, otherwise the
vehicle could be damaged.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (airflow control is turned to
position 0/the à and Á buttons
are switched off).
R the windshield wiper switch is at position
0 .
The vehicle could otherwise be damaged.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
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Vehicle equipment ............................228
After an accident .............................. 229
Where will I find...? ...........................229
Flat tire .............................................. 232
Battery ............................................... 235
Jump-starting .................................... 238
Towing and tow-starting ..................240
Electrical fuses ................................. 242227Roadside AssistanceProCarManuals.com
Page 242 of 288
Towing and tow-starting
Important safety notes
GWarning
If circumstances require towing the vehicle
with all wheels on the ground, always tow with
a tow bar if:
R the engine will not run
R there is a malfunction in the brake system
R there is a malfunction in the power supply
or the vehicle's electrical system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position 2.
If the SmartKey is left in starter switch
position 0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow cable or tow bar to
the towing eyes. You could otherwise
damage the vehicle.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Your vehicles is equipped with an
automatic transmission. Therefore, you
must not have the vehicle tow-started. The
transmission may otherwise be damaged.
If the transfer case can be shifted into neutral
N , you can tow the vehicle.
If the transfer case cannot be shifted into
neutral N, you can tow the vehicle with one
axle raised. Please bear the following in mind:
R remove the propeller shaft between the
transfer case and the rolling axle.
R turn the key to position 1 in the ignition
lock.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
( Y page 165) You could otherwise be
locked out when pushing or towing the
vehicle.
Towing eye
Towing eye, front
:Towing eyes, front
Towing eye, rear
The rear towing eye is located under the
bumper, on the left-hand side when viewed in
the direction of travel.
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:Towing eye, rear
Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
( Y page 240).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XSwitch on the hazard warning lamps
( Y page 93).
i
When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again.
XTurn the key to position 2 in the ignition
lock.XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.XShift the transfer case to neutral position
N (Y page 126).XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.
i
The transmission can only change gear
when the battery has sufficient charge.
If you cannot move the selector lever to N,
you must remove the propeller shafts to the
driven axles.
Transporting the vehicle
Use the towing eyes to pull the vehicle if it
needs to be transported on a trailer or
transporter.
XTurn the key to position 2 in the ignition
lock.XMove the selector lever to N.XShift the transfer case to neutral position
N (Y page 126).
As soon as the vehicle is loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XShift the automatic transmission to
position P.XTurn the key in the ignition lock to position
0 and remove the key from the ignition
lock.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Towing and tow-starting241Roadside AssistanceZProCarManuals.com