maintenance MERCEDES-BENZ G-Class 2014 W463 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: G-Class, Model: MERCEDES-BENZ G-Class 2014 W463Pages: 354, PDF Size: 7.63 MB
Page 3 of 354
Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring them could result in damage
to the vehicle or personal injury to you or
others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R Model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R Equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new
owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
4635844300É4635844300,ËÍ
Page 5 of 354
Index
....................................................... 4Introduction
......................................... 20 At a glance
........................................... 27 Safety
................................................... 37 Opening and closing
...........................67 Seats, steering wheel and mirrors
....83 Lights and windshield wipers
............97 Climate control
................................. 117 Driving and parking
..........................137 On-board computer and displays
....203 Stowage and features
......................255 Maintenance and care
......................281 Breakdown assistance
.....................295 Wheels and tires
............................... 311 Technical data
................................... 341 Contents
3
Page 7 of 354
Trailer towing
................................. 149
Transmission position displa y........ 146
Automatic transmission
emergency mode ............................... 153
Axle load, permissible (trailer
towing) ............................................... 352B
Backup lamp Changing bulbs .............................. 113
BAS (Brake Assist System) .................61
Battery Checking (SmartKey) .......................70
Important safety guidelines
(SmartKey) ....................................... 70
Replacing (SmartKey) ......................71
Battery (vehicle)
Charging ........................................ 301
Display message ............................ 231
Important safety notes ..................299
Jump starting ................................. 303
Overview ........................................ 299
Blind Spot Assist
Activating/deactivating .................213
Display message ............................ 235
Notes/function .............................. 186
Brake fluid
Display message ............................ 224
Notes ............................................. 347
Brake fluid level ................................ 286
Brake lamps Adaptive .......................................... .62
Display message ............................ 227
Brakes
ABS .................................................. 61
BAS .................................................. 61
Brake fluid (notes) .........................347
Display message ............................ 221
High-performance brake system ....161
Important safety notes ..................159
Maintenance .................................. 160
Parking brake ................................ 157
Riding tips ...................................... 159
Warning lamp ................................. 244
Breakdown
see Flat tire
see Towing away Brush guard
....................................... 274
Bulbs Backup lamp .................................. 113
Brake lamp .................................... 113
Cornering light function .................110
Fog lamps ...................................... 110
Rear fog lamp ................................ 113
Tail lamp ........................................ 113
see Replacing bulbs C
California Important notice for retail
customers and lessees ....................22
Calling up a malfunction
see Display messages
Care
Carpets .......................................... 294
Car wash ........................................ 288
Chrome parts ................................. 292
Display ........................................... 292
Gear or selector lever ....................292
Headlamps ..................................... 291
Interior ........................................... 292
Matte finish ................................... 290
Notes ............................................. 288
Paint .............................................. 289
Plastic trim .................................... 292
Power washer ................................ 289
Rear view camera .......................... 291
Roof lining ...................................... 294
Seat belt ........................................ 294
Seat covers .................................... 293
Sensors ......................................... 291
Steering wheel ............................... 292
Tail pipes ....................................... 292
Trim strips ..................................... 293
Washing by hand ........................... 289
Wheels ........................................... 289
Windows ........................................ 290
Wiper blades .................................. 291
Wooden trim .................................. 293
Cargo compartment cover
Installing/removing .......................261
Notes/how to use .........................261
Opening and closing ......................261
Overview ........................................ 261 Index
5
Page 20 of 354
Switching off the off-road gear
ratio
............................................... 194
Switching on the off-road gear
ratio ............................................... 194
Transmission
see Automatic transmission
Transmission positions ....................148
Transporting the vehicle ..................307
Traveling uphill Brow of hill ..................................... 168
Trip computer (on-board computer) 208
Trip odometer Calling up ....................................... 208
Resetting (on-board computer) ......209
Turn signals
Changing bulbs (front) ...................111
Display message ............................ 227
Switching on/off ........................... 103
TWR (Tongue Weight Rating)
(definition) ......................................... 334
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking .......................75
From inside the vehicle (central
unlocking button) ............................. 74V
Vanity mirror Sun visor ........................................ 263
Variable SPEEDTRONIC
Function/notes ............................. 174
Vehicle
Correct use ...................................... 24
Data acquisition ............................... 25
Display message ............................ 240
Emergency locking ........................... 75
Emergency unlocking .......................75
Equipment ....................................... 21
Individual settings ..........................214
Limited Warranty ............................. 25
Loading .......................................... 322
Locking (SmartKey) .......................... 68
Lowering ........................................ 338Maintenance
.................................... 22
Parking for a long period ................ 158
Pulling away ................................... 140
Raising ........................................... 336
Reporting problems .........................24
Securing from rolling away ............336
Towing away .................................. 305
Tow-starting ................................... 305
Transporting .................................. 307
Unlocking (SmartKey) ......................68
Vehicle data ................................... 350
Vehicle data ....................................... 350
Vehicle data (off-road driving) Approach/departure angl e............ 351
Fording depth ................................ 350
Maximum gradient climbing ability 351
Vehicle dimensions ...........................350
Vehicle identification number see VIN
Vehicle identification plate ..............342
Vehicle tool kit .................................. 296
Ventilation Setting the airflow .........................131
Video
Operating the DVD ......................... 212
VIN ...................................................... 342 W
Warning and indicator lamps ABS ................................................ 245
Brakes ........................................... 244
Check Engine ................................. 251
Coolant .......................................... 251
Cruise control ................................ 169
Distance warning ........................... 253
DISTRONIC PLUS ........................... 253
ESP ®
.............................................. 247
ESP ®
OFF ....................................... 248
Fuel tank ........................................ 251
LIM (DISTRONIC PLUS) ..................178
LIM (variable SPEEDTRONIC )......... 175
Overview .................................. 30, 242
Parking brake ................................ 250
PASSENGER AIR BAG OFF ...............44
Reserve fuel ................................... 251
Seat belt ........................................ 24318
Index
Page 23 of 354
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) when ordering genuine
Mercedes-Benz parts (Y page 342).Operator's Manual
General notes
The printed Operator's Manual (including any
supplements) must be observed.
There is no electronic update to the Digital
Operator's Manual. Amendments are only
made to the printed Operator's Manual. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions. The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle. Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and the Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
R State warranty enforcement laws (Lemon
Laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
i If you lose the Service and Warranty
Information booklet, contact an authorized
Mercedes-Benz Center to arrange a
replacement. It will be mailed to you. Introduction
21 Z
Page 24 of 354
Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/or an authorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage to or malfunctions of the vehicle that
are covered by the contractual warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following occurs:
(1) the serious defect or damage can result in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less serious than (1) above, has already been
repaired at least four times AND
Mercedes-Benz has been informed in
writing of the necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals. Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or22
Introduction
Page 25 of 354
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator's Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other Introduction
23 Z
Page 26 of 354
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
Tampering with the electronic components,
their software or wiring can render the
operating permit invalid. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
Observe the following information when
driving your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position. Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350 24
Introduction
Page 120 of 354
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Overview of climate control systems
Important safety notes
G
WARNING
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a blocked filter replaced at a Mercedes-
Benz Center as soon as possible.
Observe the settings recommended on the
following pages. The windows could
otherwise fog up. This could prevent you from
observing the traffic conditions, thereby
causing an accident.
Dual-zone automatic climate control
regulates the temperature and the humidity
in the vehicle interior and filters undesirable
substances from the air.
Automatic climate control is only operational
when the engine is running. Optimum
operation is only achieved if you drive with the
side windows and sliding sunroof closed.
The climatic comfort deteriorates whilst the
sliding sunroof is open. The automatic climate
control cannot maintain the set temperature
with the sliding sunroof open. You have to
adjust the climate control manually. i
The residual heat function can only be
activated or deactivated with the ignition
switched off.
i The residual heat function can only be
activated or deactivated with the ignition
switched off (Y page 134).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature (Y page 78).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust, and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance
Booklet. 118
Overview of climate control systemsClimate control
Page 161 of 354
Drive sensibly – save fuel
Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work performed at
the service intervals specified in the
Maintenance Booklet or indicated by the
service interval indicator.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats. Exhaust check G
WARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine should only be
carried out by qualified and authorized
Mercedes-Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. Braking
Important safety notes G
WARNING
If you activate the LOW off-road gear while
driving on a slippery road surface, the wheels
may lose traction:
R if you remove your foot from the
accelerator pedal when driving
R if off road ABS intervenes when braking
If the wheels lose traction. the vehicle can no
longer be steered. There is an increased
danger of skidding and accidents. Driving tips
159Driving and pa rking
Z