display MERCEDES-BENZ G-CLASS SUV 2013 Owners Manual

MB Info call button
X
Open the stowage compartment under the
armrest (Y page 263).
X Press Roadside Assistance button 0043 for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp 0044 in Roadside Assistance
button 0043 flashes while the call is active.
The Connecting Call message
appears in
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient
GPS

reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
R Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at http://
www.mbusa.com
2
Log in under "Owners
Online".
i If the indicator lamp in MB Info call
button 0043 is flashing continuously and no
voice connection with
the

Response center
has been established, then the mbrace
system has not been able to initiate an MB
Info call (e.g. the relevant mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
X To end a call: press the 007F
button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the
call

is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the 007F button on the
multifunction steering wheel or the
corresponding COMAND button for ending a
telephone call.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
2 USA only.276
Features
Stowage and features

Downloading destinations in COMAND
Destination Download gives you access to a
database with over ten million points of
interest (POIs) which
can
be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
i Information on the components and
operating principles of the COMAND
system can be found in the separate
COMAND operating instructions.
X Select Yes with the 0059 or 0065 button
on COMAND.
X Confirm with the 008B button on COMAND.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No,

the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Search & Send "Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
X
Contact the following service hotlines: R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time arranged
with the Response Center.
X Press the release button on the door handle
of the rear door

for at least 20 seconds until
the indicator lamp in the SOS button
(Y page 274) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can be opened via
the Internet in the "Owner's Online" section
using your identification number and
password 3
.
i Vehicle remote opening is

only possible if
the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If the lock cylinder on the rear door is
pressed for longer than 20 seconds before
receiving authorization for remote
unlocking from the Response center, you
must wait 15 minutes before you can press
the lock cylinder on the rear door again.
Vehicle remote closing The remote closing feature can be used when
you have forgotten
to

lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be remotely locked within
four days of the ignition being turned off.
X Contact the following service hotlines:
3 USA only. Features
277
Stowage and features Z

R
USA: Mercedes-Benz Customer
Assistance Center at 1-800-FOR-
MERCedes (1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Doors Locked Remotely message appears
in the multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available
and
data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Contact the police.
The police will issue

an incident report. This
report has a number.
X Forward this number to the Response
Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm

system is active for
longer than 30 seconds, mbrace is
automatically connected with the
Customer Assistance center. Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the
received

data to decide what kind
of assistance is required. You are then, for
example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes to confirm the message.
X If the Vehicle Diagnosis: Please
start ignition message appears: turn
the SmartKey to position 2 in the ignition
lock.
X If the Please follow the
instructions received by
phone

and
move your vehicle into a safe
position message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis
activated message appears.
When the check is finished, the Sending
vehicle diagnosis data... (Voice
connection may be interrupted
during data transfer)
message

appears.278
Features
Stowage and features

The vehicle data can now be sent to the
Customer Assistance center.
X
Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis:
Transferring data... message
appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established
after
the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 24).
Information on Roadside Assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do
this,

an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the mbrace portal on the Internet. Each route can
include up to
20

way points. When a route has
been received by the navigation system, the
'Route name' has been saved to
memory card. Do you want to start
route guidance? message appears on the
COMAND display. The route is saved to the
SD memory card.
X To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded and saved data

can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this

information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded Features
279
Stowage and features Z

X
Pull oil dipstick 0043 out of the dipstick guide
tube.
X Wipe off oil dipstick 0043.
X Slowly slide oil dipstick 0043 into the guide
tube to the stop, and take it out again.
The oil level
is

correct if the level is between
MIN mark 0087 and MAX mark 0044.
X Add oil if necessary.
Checking the oil level using the on-
board computer !
Do not add too

much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
G 65 AMG: the oil level can be checked using
the on-board computer only.
On all other models, the oil dipstick must be
used to check the engine oil level.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X Press the 0041 or 0068 button on the
steering wheel to select the following
message: The measurement takes a few seconds. You
will see one
of

the following messages in the
multifunction display:
R Engine Oil Level OK
R Add 1.0 qt (Canada: 1.0 liter) to
reach maximum oil level. R
Add 1.5 qts (Canada: 1.5 liters) to
reach maximum oil level.
R Add 2.0 qts.
(Canada: 2.0 liters ) to
reach maximum oil level.
X Add oil if necessary.
If the engine is at normal operating
temperature and the Engine Oil Reduce
Oil Level message appears, the engine oil
level is too high.
X Have excess oil siphoned off.
If the Switch ignition on to check
engine oil level

message appears:
X Turn the SmartKey to position 2 in the
ignition lock (Y page 139).
If the Observe Waiting Time message
appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
X If the engine is not at normal operating
temperature: (e.g. if the engine was only
started briefly) repeat the measurement
after about 30 minutes.
If the Engine Oil level Not With
Engine On message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the
measurement.
i If you wish to cancel the measurement,
press the 0068 or 0041 button on the
multifunction steering wheel. 290
Engine compartment
Maintenance and care

Adding engine oil
H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can
obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Example: engine oil cap
X
Turn cap 0043 counter-clockwise and remove
it.
X Add the amount of oil required. Observe the specifications in the on-board
computer
when doing
so

or fill carefully to the
maximum mark on the oil dipstick.
Further information on engine oil
(Y page 353).
i The difference between the minimum
mark and the maximum mark on the oil
dipstick is approximately 2.1 US qt (2 l).
X Replace cap 0043 on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely. Additional service products
Checking the coolant level G
WARNING
In order to avoid potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of vapor or
coolant leaking from the

cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant tank if the coolant temperature is
above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant tank contains hot fluid and is under
pressure.
R using a cloth, slowly turn the cap
approximately 00C5 turn to relieve excess
pressure. If you open the cap immediately,
pressurized scalding hot fluid and vapor will
be blown out.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. Engine compartment
291
Maintenance and care Z

X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle is on a
level surface and the engine
has cooled down.
X Turn the SmartKey to position
2 (Y page 139) in the ignition lock.
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
X Slowly turn cap 0043 half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0043

further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
0087

in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0044.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0087 in the filler
neck when warm, there is enough coolant
in coolant expansion tank 0044.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0043 and turn
it
clockwise as far
as it will go.
For further information on coolant, see
(Y page 354). Adding washer fluid to the windshield
washer system/headlamp cleaning
system G
WARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine

parts, because it may
ignite and burn. You could be seriously
burned. Example: washer fluid reservoir
X
To open: pull cap 0043 upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap
0043 onto
the filler neck
until it engages.
Further information on windshield washer
fluid/antifreeze ( Y page 356).
Brake fluid level !
If you notice that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or less, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Visit a
qualified specialist workshop immediately.
Do not add brake fluid. This does not
correct the error. 292
Engine compartment
Maintenance and care

Only check the brake fluid level when the
vehicle is on a level surface.
If the brake fluid level is between MIN
mark
0043 and MAX mark 0044
on the brake fluid
reservoir, it is correct. Maintenance
Service interval display
Service messages Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The ASSYST service interval display informs
you of the next service due date.
If a service
due

date has been exceeded, you
also hear a warning tone.
The multifunction display shows a service
message for several seconds, e.g.:
Service A in 99999 Miles
Service A Due Now
Service A Exceeded By 99999 Miles Maintaining the time-dependent service
schedule:
X
Before disconnecting the battery, note
down the service due date displayed.
or:
X After reconnecting the battery, subtract
the battery disconnection periods

from the
service date shown on the display.
i The service interval display

should not be
confused with the 00B2 engine oil level
display.
The symbol and the letter indicate which type
of service is due:
0099 Minor service A
009B Major service B
The ASSYST service interval display does not
take into account any periods of time during
which the battery is disconnected.
Hiding a service message X
To hide the service message, press the
0041 back button on the multifunction
steering wheel ( Y page 31)(Y page 211).
Displaying service messages Use the buttons on the multifunction steering
wheel.
X
Switch on the ignition.
X Press 0080 or 007F to
select the standard
display menu on the steering wheel
(Y page 212).
X Select 0041 or 0068 to select the service
interval display.
The 0099 or 009B service symbol and the
service due date are displayed.
Points to note Arduous operating conditions or increased
loads on the
vehicle

will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous
conditions include regular city driving with
frequent intermediate stops and use in Maintenance
293
Maintenance and care Z

mountainous terrain or on poor road
surfaces.
For example, if the vehicle is used under
arduous operating conditions,
have
air filters,
engine oil and oil filters changed frequently
and check the wheels often. Further
information can be obtained at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center. Fuel/water separator
H
Environmental note
Dispose of service products in an
environmentally responsible manner.
! If you continue driving

without having the
fuel/water separator serviced, this could
cause damage to the engine. Any resulting
damage is not covered by the warranty.
If the fuel/water separator needs servicing,
the following message appears in the
multifunction display: You will also hear a brief warning tone.
X
Visit a qualified specialist workshop as
soon as possible. Care
General notes
Regular care of your

vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows

when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straight after cleaning

it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. 294
Care
Maintenance and care

X
Clean sensors 0043 of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clean the
camera lens and the area
around the rear view camera with a power
washer. X
Use clear water and a soft cloth to clean
camera lens 0043. Cleaning chrome parts !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental

factors may
cause flash rust to form on the surface. You
can restore the original shine of the chrome
parts by cleaning them regularly, especially in
winter and after washing.
X Clean the chrome parts with a chrome care
product tested and approved

by Mercedes-
Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the

display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents.

Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic 298
Care
Maintenance and care