service MERCEDES-BENZ G-CLASS SUV 2014 User Guide

In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the
SmartKey.
Indicator lamp :flashes. The alarm
system is armed after approximately
15 seconds.
X To deactivate: unlock the vehicle with the
SmartKey.
i If you then do not open a door or the rear
door, the alarm system switches back on
again after approximately 40 seconds.
X To stop the alarm: insert the SmartKey
into the ignition lock.
The alarm is switched off.
or
X Press the %or& button on the
SmartKey.
The alarm is switched off.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R a door using the mechanical key
R the rear door
R the hood The alarm is also triggered if:
R
the position of the vehicle is changed.
R a window is smashed.
The alarm is not switched off, even if you
close the open door that has triggered it,
for example.
i If the alarm stays on for more than
30 seconds, the Tele Aid system
automatically initiates a call to the
Customer Assistance center. The mbrace
emergency call system initiates the call if:
R you have subscribed to the Tele Aid
service.
R the Tele Aid service has been activated
properly.
R the required mobile phone, power supply
and GPS are available. 64
Theft deterrent locking systemSafety

Replacing bulbs
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric
contacts on Xenon bulbs. Therefore, never
remove the cover from Xenon bulbs.
Do not change the Xenon bulbs yourself, but
have them replaced at a qualified workshop.
Xenon bulbs
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
LED lamps
You can replace neither Xenon bulbs nor LED
bulbs. Have LED bulbs changed at a qualified
specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Before changing bulbs
Have the following bulbs changed at a
qualified specialist workshop:
R Additional turn signals in the exterior
mirrors
R High-mounted brake lamp
R High-beam/low-beam headlamps (Xenon
bulbs)
R Daytime running lamps
R Parking lamps/standing lamps
R License plate lamp i
Individual segments of the license plate
lamp LEDs may fail without a display
message appearing in the multifunction
display. Regularly check the license plate
lamp. If necessary, visit a qualified
specialist workshop.
You can replace the following bulbs:
R Fog lamp/cornering light with fog lamp
function
R Turn signal lamp (front)
R Brake/tail lamp
R Turn signal lamp (rear)
R Tail lamps/standing lamps
R Backup lamp
R Rear fog lamp
R Side marker lamps G
WARNING
Bulbs and lamps can become very hot. For
this reason, allow them to cool down before
changing them. Otherwise, you could burn
yourself when you touch them.
Keep bulbs out of the reach of children.
Otherwise, they could, for example, damage
the bulbs and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
Halogen bulbs are pressurized and could
explode when you change them, especially if
they are very hot. You should therefore wear
eye protection and gloves when you are
changing them.
Other bulbs
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Y page 86). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint- Replacing bulbs
85Lights and windshield wipers Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Notes on breaking-in a new vehicle
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying greater force
to the brake pedal. The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying
vehicle and engine speeds for the first
1,000 miles (1,500 km).
R Avoid heavy loads, e.g. driving at full
throttle, during this period.
R Change gear in good time, before the
tachometer needle is Ôof the way to the
red area of the tachometer.
R Do not manually shift to a lower gear to
brake the vehicle.
R If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
R Only select shift ranges 3,2or 1when
driving slowly, e.g. in mountainous terrain. After 1,000 miles (1,500 km), you can
increase the engine speed gradually and bring
the vehicle to full speed.
Additional breaking-in notes for AMG
vehicles:
R Do not drive faster than 85 mph
(140 km/h) for the first 1,000 miles
(1,500 km).
R Only allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
R Change gear in good time.
R Avoid driving off-road before the
differential oil change at 2,000 miles
(3,000 km).
R Ideally, for the first 1,000 miles (1,500 km),
drive in program C.
i You should also observe these breaking-
in notes if the engine or parts of the drive
train on your vehicle have been replaced.
i Always observe the respective speed
limits. AMG vehicles with rear axle locking
differential
Change the oil after a breaking-in period of
2,000 miles (3,000 km) to improve protection
of the differential. This oil change will
lengthen the service life of the differential.
Have the oil change carried out at a qualified
specialist workshop. Mercedes-Benz
recommends that you use an authorized
Mercedes-Benz Center for this purpose. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident. 96
DrivingDriving and parking

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. !
Avoid high engine speeds when the
engine is cold. The engine's service life
could otherwise be significantly shortened.
Do not use the engine's full performance
until it has reached operating temperature.
! AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the
maximum engine speed is restricted in
order to protect the engine. To protect the
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold. Key positions
g
To remove the SmartKey
1 Power supply for some consumers, such
as the windshield wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 159).
If the SmartKey is in position 0in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The
steering is then locked. To unlock, remove the
SmartKey and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock. Driving
97Driving and parking Z

G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. Switching off the engine
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Information in the Digital Operator's
Manual A description of how to switch off the engine
can be found in the Digital Operator's Manual.
Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. i
When you apply parking brake ;to brake
the vehicle, the brake lamps do not light up.
X To apply: pull parking brake ;up firmly.
Parking brake ;is applied.
When the ignition is switched on or the
engine is running, the F(USA only) or
J (Canada only) indicator lamp is lit in
the instrument cluster. Parking
105Driving and parking Z

Off-road driving
Important safety notes G
WARNING
Do not load items on the basic carrier bars. It
may cause instability during some maneuvers
which could result in an accident.
Drive slowly in unknown terrain. This will
make it easier to recognize unexpected
obstacles and avoid damage to the vehicle.
To help avoid the vehicle rolling over, never
turn it around on steep inclines. If the vehicle
cannot complete the attempted climb, back it
down in reverse gear.
Do not drive along the side of a slope. The
vehicle might otherwise rollover. If in doing so
the vehicle begins to show a tendency to roll,
immediately steer into a line of gravity
(straight up or downhill).
Never let the vehicle roll backwards in idle.
You may lose control of the vehicle if you use
only the service brake. For information on
driving downhill, see "Driving downhill".
When driving off-road, sand, mud and water,
possibly mixed with oil, for example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop. Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
X Engine oil level: check the engine oil level
and add oil if necessary.
Only then does the engine receive enough
oil when the vehicle is standing on a steep
incline.
X Tire-changing tool kit: check that the jack
is working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tire tread
depth and tire pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Carry a sound spare wheel.
Checklist after driving off-road Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident
to yourself and other road users.
X Shift the transfer case to HIGH
RANGE(Y page 130).
X Disengage the differential locks
(Y page 134).
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear license plates.
X Clean the wheels and tires with a water jet
and remove any foreign objects. 108
Driving tipsDriving and parking

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Important safety notes
G
WARNING
The driver's concentration must always be
directed primarily at road traffic.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m) per
second. G
WARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired. If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.
G
WARNING
Malfunction and warning messages are only
displayed for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance services and safety checks
performed on the vehicle. Bring the vehicle to
an authorized Mercedes-Benz Center to
address the malfunction and warning
messages. G
WARNING
All categories of messages contain important
information which should be taken note of
and, where a malfunction is indicated,
addressed as soon as possible at an
authorized Mercedes-Benz Center.
Failure to repair the condition noted may
cause damage not covered by the Mercedes-
Benz Limited Warranty, or result in property
damage or personal injury.
For an illustration of the instrument cluster,
see (Y page 142). Displays and operation
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
R Instrument cluster
R Instrument lighting
R Coolant temperature display
R Tachometer
R Speedometer with segments 142
Displays and operationOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions $(USA
only)
J(Canada
only)
Check Brake Fluid Check Brake Fluid
Level Level There is not enough brake fluid in the brake fluid reservoir. In
addition, the
$(USA only)/ J(Canada only) warning lamp
lights up in the instrument cluster and a warning tone sounds.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Ypage 104).
X Consult a qualified specialist workshop.
X Do not add brake fluid. This does not correct the malfunction. 6
SRS Malfunction SRS Malfunction
Service Required Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
6warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 40).6
Front Left Front Left
Malfunction Malfunction
Service Service
Required RequiredorFront
Front
Right Malfunction
Right Malfunction
Service Required Service Required SRS has malfunctioned at the front on the left or right. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. Display
messages
149On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions 6
Rear Left Rear Left
Malfunction Malfunction
Service Service
Required RequiredorRear
Rear
Right Malfunction
Right Malfunction
Service Required Service Required SRS has malfunctioned at the rear on the left or right. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Rear Center Rear Center
Malfunction Malfunction
Service Required Service Required SRS has malfunctioned at the rear center. The
6warning lamp
also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Left Side Curtain Left Side Curtain
Airbag Airbag
Malfunction
Malfunction
Service Required
Service Required
or Right Side Right Side
Curtain Airbag
Curtain Airbag
Malfunction Malfunction
Service Required Service Required There is a malfunction in the left-hand or right-hand window
curtain air bag. The
6warning lamp also lights up in the
instrument cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 150
Display
messagesOn-board computer and displays

Menu overview
Navi Audio Tele-
phone Video System Symbol
® ® Route settings FM/AM radio
(using HD
Radio™) Tele-
phone Video DVD Calls up the
system
menu Calls up the
Digital
Operator's
Manual
Map settings Satellite radio Address
book AUX Calls up
COMAND
and
Internet
Personal points
of interest Disc Calls up the
weather
service
SIRIUS
Weather
O
Activates/
deactivates road
name
announcement Memory card Calls up the
Mercedes-
Benz
Mobile
website
O
Audio fadeout
on/off MUSIC
REGISTER
O
Activates/
deactivates the
alternative
routes function USB storage
device
Avoids an area
Bluetooth
®
audio SIRIUS service Media
Interface
Map version AUX174
COMAND operating systemCOMAND