phone MERCEDES-BENZ G500 2003 W463 User Guide

185 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly:

following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 79) and tow-away alarm
(
page 80)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunction display. All information rele-
vant to the emergency, such as the loca-
tion of the vehicle (determined by the GPS
satellite location system), vehicle model,
identification number and color are gener-
ated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.

186 Controls in detailUseful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in SOS button2 will
flash until the emergency call is con-
cluded.

Wait for a voice connection to the Re-
sponse Center.

Close the cover1 after the emergency
call is concluded.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

187 Controls in detail
Useful features
Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.

Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 184)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.

188 Controls in detailUseful featuresInformation button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (
page 184)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.

190 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and press
the tailgate lock for minimum of
20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.T h e R e s p o n s e C e n t e r w i l l t h e n u nl o c k y o u r
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio, tape or
CD) pauses. The optional cellular
phone (if installed) switches off. If you
must use this phone, the vehicle must
be parked. Disconnect the coiled cord
and place the call. The navigation sys-
tem (if engaged) will continue to run.
The display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND unit. A
pop-up window will appear in the CO-
MAND display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate lock was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the tailgate
lock again.

210 OperationDriving instructionsOff-road driving increases strain on the ve-
hicle.
We recommend that you inspect the vehi-
cle for possible damage after each off-road
trip. Recognizing any damage and a subse-
quent timely repair reduces the chance of
a possible breakdown or accident later on.
Proceed as follows:

Switch the transfer case in position
HIGH (
page 141).


Disengage differential locks
(page 146).


Remove excessive dirt from tires,
wheels, wheel housings, and under-
body.
For instance, after driving in mud, clean
the radiator, chassis, engine, brakes,
and wheels from extreme dirt using a
strong jet of water.


Inspect frame, oil pan, brake hoses,
etc., as well as vehicle underbody for
possible damage.


Check tires for possible damage and
remove foreign objects. Clean all exte-
rior lamps and conduct a brake test.


Clean all exterior lamps and check
them for possible damage.


Check for brush or branches caught in
the undercarriage.
They could increase the possibility of a
fire, as well as cut fuel and/or brake
lines, puncture rubber bellows of the
axles or drive shafts.


After continued operation in mud,
sand, water or other dirty conditions,
clean the brake discs, wheels, brake
pads and check and clean axle joints.


Conduct a brake test.Control and operation of radio trans-
mitters
COMAND, radio and telephone*Warning!
G
Do not forget that your primary responsibili-
ty is to drive the vehicle safely. Only operate
the COMAND, radio or telephone
1 if road,
traffic and weather conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
50 feet (approximately 14 m) every second.
1Observe all legal requirements.

211 Operation
Driving instructions
Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Driving abroad
Abroad, there is a widely-spread
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Light Truck Center directo-
ry, you should request pertinent informa-
tion from your authorized Mercedes-Benz
Light Truck Center.Catalytic converter
Your Mercedes-Benz is equipped with
monolithic type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.

218 OperationEngine compartmentChecking engine oil level
When checking the oil level the vehicle
must

be parked on level ground


be at normal operating temperature


have been stationary for at least five
minutes with the engine turned off
With the operating system
You can check the engine oil level on the
multifunction display.

Turn the key in the starter switch to
position2.
The standard display (
page 111) should
appear in the multifunction display.

Press button
k
or
j
on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:
ENGINE OIL LEVEL - MEASUREMENT IN
PROCESS! MEASUREMENT CORRECT ONLY
IF VEH. LEVEL
After about three seconds, this mes-
sage is displayed:
ENGINE OIL LEVEL –
MEASURING NOW!
One of the following messages will sub-
sequently appear in the indicator:

ENGINE OIL LEVEL – OK



ENGINE OIL LEVEL – ADD 1.0 QUART
(1.0 LITER)!


ENGINE OIL LEVEL – ADD 1.5 QUART
(1.5 LITER)!


ENGINE OIL LEVEL – ADD 2.0 QUART
(2.0 LITER)!
Other display messages
If there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear: ENGINE OIL LEVEL – REDUCE OIL LEVEL! 
Have excess oil siphoned.
If the key is not turned to position2 in the
starter switch:
ENGINE OIL LEVEL – SWITCH ON IGNITION!
Switch on the ignition.
iIf you want to cancel the measuring
process, press the
k
or
j
but-
tons on the multifunction steering
wheel.
!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
The oil dipstick tube allows for draining
of oil by using a suction device
(page 219).

220 OperationEngine compartmentAdding engine oil
Unscrew cap2 from the filler neck.

Add oil. Be careful not to overfill with
oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
coming into contact with the ground or wa-
ter.

Screw cap2 back on the filler neck.
Transmission fluid level
The transmission fluid level does not need
to be checked. The transmission has a per-
manent supply of automatic transmission
fluid.
If you notice transmission fluid loss or gear
shifting malfunctions, have an authorized
Mercedes-Benz Light Truck Center check
the automatic transmission.Coolant level
The engine coolant is a mixture of water
and anticorrosion/antifreeze.
When checking the coolant level

the vehicle must be parked on level
ground


the engine must be cool. The coolant
level should reach the COLD LEVEL
mark in the reservoir.
!Excessive oil must be siphoned or
drained off. It could cause damage to
the engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
The oil dipstick1 tube allows for drain-
ing of oil by using a suction device.
Warning!
G
In order to avoid any possibly serious burns:

Use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system,
or if the coolant temperature display in-
dicates that the coolant is overheated.


Do not remove pressure cap on coolant
reservoir if engine temperature is above
194°F (90°C). Allow engine to cool
down before removing cap. The coolant
reservoir contains hot fluid and is under
pressure.


Using a rag, slowly open the cap approx-
imately
1⁄2turn to relieve excess pres-
sure. If opened immediately, scalding
hot fluid and steam will be blown out un-
der pressure.


Do not spill antifreeze on hot engine
parts. Antifreeze contains ethylene gly-
col which may burn if it comes into con-
tact with hot engine parts.

254 Practical hintsWhat to do if …Display
Possible cause
Suggested solution
Category
Ñ
CRUISE CONTROL
VISIT WORKSHOP!
Cruise control is malfunctioning.

Visit an authorized
Mercedes-Benz Light Truck
Center.
2
J
DOOR OPEN!
You are attempting to drive with one
or more doors open.

Close the doors.
1
e
ENGINE AIR FILTER
VISIT WORKSHOP!
The engine filter is clogged and must
be replaced.

Visit an authorized
Mercedes-Benz Light Truck
Center as soon as possible.
2
:
ENGINE OIL LEVEL
STOP, ENGINE OFF!
There is no oil in the engine. There is
a danger of engine damage.
See also comments on the following
page.

Carefully bring the vehicle to a
halt as soon as possible.

Turn off the engine.

Add engine oil and check the
engine oil level (
page 218).
1
ENGINE OIL LEVEL
CHECK LEVEL!
The engine oil level is too low.
See also comments on the following
page.

Check the engine oil level
(page 218) and add oil as re-
quired.
2
ENGINE OIL LEVEL
REDUCE OIL LEVEL!
You have added too much engine oil.
There is a risk of damaging the en-
gine or the catalytic converter.
See also comments on the following
page.

Have oil siphoned. Observe all
legal requirements with re-
spect to its disposal.
2