maintenance MERCEDES-BENZ G500 2003 W463 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 13
Operating your vehicle outside the
USA or Canada............................... 13
Where to find it .................................... 15
Symbols ............................................... 16
Operating safety .................................. 17
Proper use of the vehicle ............... 17
Problems with your vehicle .................. 18
Reporting safety defects...................... 19
Reporting safety defects ................ 19
At a glance.......................................... 21
Cockpit ................................................. 22
Instrument cluster ................................ 24
Multifunction steering wheel ................ 26
Center console ..................................... 27
Upper part ...................................... 27
Lower part ...................................... 28
Overhead control panel ........................ 29
Door control panel................................ 30Getting started................................... 31
Unlocking ............................................. 32
Unlocking with the SmartKey.......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38Driving .................................................. 40
Fastening the seat belt ................... 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47
Rear window wiper/washer ............ 48
Problems while driving .................... 49
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off engine ........................... 51
Safety and Security........................... 53
Occupant safety ................................... 54
Airbags ........................................... 55
Seat belts ....................................... 60
Children in the vehicle .................... 63
Blocking rear door window
operation ........................................ 69
Panic alarm .......................................... 70

ContentsTires and wheels ................................ 224
Important guidelines .................... 224
Life of tire ..................................... 225
Direction of rotation ..................... 225
Checking tire inflation pressure ... 225
Rotating wheels............................ 226
Winter driving..................................... 228
Winter tires................................... 228
Block heater (Canada only) .......... 228
Snow chains ................................. 229
Maintenance ...................................... 230
Clearing the service indicator....... 230
Service term exceeded................. 230
Calling up the service indicator .... 231
Resetting the service indicator ..... 231
Vehicle care ....................................... 232
Cleaning and care of the vehicle .. 232Practical hints.................................. 237
What to do if … .................................. 238
Lamps in instrument cluster ......... 238
Lamp in center console ................ 244
Messages in the display ............... 246Where will I find ................................ 268
First aid kit ................................... 268
Vehicle tool kit ............................. 268
Vehicle jack.................................. 269
CD-changer .................................. 269
Spare wheel ................................. 270
Unlocking/locking in an emergency .. 272
Unlocking the vehicle ................... 272
Locking the vehicle ...................... 273
Changing batteries in
the SmartKey ............................... 273
Fuel filler flap ............................... 274
Manually unlocking the
transmission selector lever .......... 275
Opening/closing in an emergency ..... 276
Sliding/pop-up roof ..................... 276
Brush guard* ..................................... 277
Lowering and raising brush guard 278
Replacing bulbs ................................. 279
Bulbs ............................................ 279
Replacing bulbs for front lamps ... 281
Replacing bulbs for rear lamps..... 286
Replacing wiper blades ...................... 289
Removal ....................................... 289
Installation ................................... 289Flat tire .............................................. 290
Preparing the vehicle ................... 290
Mounting the spare wheel............ 291
Battery............................................... 295
Charging the battery .................... 295
Disconnecting the battery ............ 296
Reconnecting the battery............. 296
Jump starting ..................................... 297
Towing the vehicle ............................. 299
Transporting the vehicle .............. 301
Towing the vehicle with
various faults ............................... 301
Front towing eye .......................... 302
Rear towing eye ........................... 302
Freeing a stranded vehicle ........... 302
Fuses ................................................. 303
Fuse box in passenger
compartment ............................... 303
Fuse box in battery box................ 303
Fuse box in front passenger
footwell ........................................ 304
Fuse box in middle tunnel ............ 305

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Light Truck Center
for service. The service advisor will record
each service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in ac-
cordance with standard program guide-
lines which include providing service to the
vehicle up to a reasonable distance from a
paved roadway. We will make every effort
to assist in a breakdown situation, howev-
er, the accessibility of your vehicle will be
determined by our authorized
Mercedes-Benz Light Truck Center techni-
cian or the tow service provider on a case
by case basis and may be a factor in our
ability to respond.Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician
and tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.

118 Controls in detailControl systemNAVI menu
The
NAVI
menu contains the functions
needed to operate your navigation system.

Press button
è
or
ÿ
repeatedly
until you see the message NAVI
in the
display.


If the navigation system is off, the mes-
sage
NAVI OFF
is shown in the display.


If the navigation system is on, the mes-
sage
NAVI ACTIVE
is shown in the dis-
play.
Please refer to the COMAND manual for in-
structions on how to activate the route
guidance system*.
Malfunction memory menu
Use the malfunction memory menu to scan
malfunction and warning messages that
may be stored in the system. The informa-
tion shown in the display depends on
whether malfunctions have actually oc-
curred.

Press button
è
or
ÿ
repeatedly
until you see the malfunction message
memory in the display.
No malfunction messages
If no malfunctions have occurred, the mes-
sage in the display is:
NO MALFUNCTIONMalfunctions have occurred
If malfunctions have occurred, you will see
the number of malfunctions in the display:
1Number of malfunctions
Press button
k
or
j
.
The stored messages will now be dis-
played in order. See the “Practical
hints” section for malfunction and
warning messages (
page 246).
Warning!
G
Malfunction and warning messages are only
indicated for certain systems and are inten-
tionally not very detailed. The malfunction
and warning messages are simply a remind-
er with respect to the operation of certain
systems and do not replace the owner’s
and/or driver’s responsibility to maintain
the vehicle’s operating safety by having all
required maintenance and safety checks
performed on the vehicle and by bringing
the vehicle to an authorized Mercedes-Benz
Light Truck Center to address the malfunc-
tion and warning messages (
page 246).

195 Operation
The first 1000 miles (1500 km)
Driving instructions
At the gas station
Engine compartment
Battery
Tires and wheels
Winter driving
Maintenance
Vehicle care

197 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:

Keep tires at the recommended infla-
tion pressures


Remove unnecessary loads


Allow engine to warm up under low
load use


Avoid frequent acceleration and decel-
eration


Have all maintenance work performed
at regular intervals by an authorized
Mercedes-Benz Light Truck Center
Fuel consumption is also increased by driv-
ing in cold weather, in stop-and-go traffic,
on short trips and in hilly country.
Drinking and driving
Pedals
Warning!
G
Drinking and driving and/or taking drugs
and driving are a very dangerous combina-
tion. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident is sharply increased when you drink
or take drugs and drive.
Don’t drink or take drugs and drive or allow
anyone to drive after drinking or taking
drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.

211 Operation
Driving instructions
Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Driving abroad
Abroad, there is a widely-spread
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Light Truck Center directo-
ry, you should request pertinent informa-
tion from your authorized Mercedes-Benz
Light Truck Center.Catalytic converter
Your Mercedes-Benz is equipped with
monolithic type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.

230 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Light Truck Center, in ac-
cordance with the Service Booklet at the
times called for by the FSS (Flexible Ser-
vice System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):SERVICE A IN XX DAYS
SERVICE A IN XX MILES (KM)
SERVICE A DUE NOW!
The type of service due is indicated in the
speedometer display field:9
Minor service (A)
½
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared

after 10 seconds when you switch on
the ignition or when reaching the ser-
vice threshold while driving


after 30 seconds, once the suggested
service term has passed
You can also clear it yourself.1Reset knob

Press reset knob1.
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:SERVICE A EXCEEDED BY XX DAYS
SERVICE A EXCEEDED BY XX MILES (KM)The Mercedes-Benz Light Truck Center will
reset the service indicator following a com-
pleted service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.

231 Operation
Maintenance
Calling up the service indicator
Switch ignition on.
The standard display of the control sys-
tem appears (
page 111).

Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Light Truck Center, you
can reset the service indicator yourself.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 111).

Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.

Press the reset knob (
page 230) for
about four seconds.
This message appears in the tachome-
ter:
DO YOU WANT TO RESET SERVICE INTER-
VAL? CONFIRM BY PRESSING R

To confirm, hold down the reset knob
(page 230) until you hear a signal.
The service indicator now displays the
reset interval.
iIf the vehicle battery is disconnected,
the days of disconnection will not be in-
cluded in the count shown by the ser-
vice indicator. To arrive at the true
service deadline, you will need to sub-
tract these days from the days shown
in the service indicator.
Do not confuse the service indicator
with the engine oil level indicator
:
.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Light
Truck Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS will cause the FSS
to incorrectly determine the next ser-
vice interval which will result in engine
damage not covered by the Mer-
cedes-Benz Limited Warranty.

308 Technical dataSpare parts serviceThe “Technical data” section provides the
necessary technical data for your vehicle.
Spare parts serviceAll authorized Mercedes-Benz Light Truck
Centers maintain a stock of original spare
parts required for maintenance and repair
work. In addition, strategically located
parts distribution centers provide quick
and reliable parts service.
More than 300 000 different spare parts
for Mercedes-Benz models are available.
Mercedes-Benz original spare parts are
subjected to stringent quality inspections.
Each part has been specifically developed,
manufactured or selected for and adapted
to Mercedes-Benz vehicles.
Therefore, Mercedes-Benz original spare
parts should be installed.
!The use of non-genuine parts and ac-
cessories not authorized by
Mercedes-Benz could damage the vehi-
cle, which is not covered by the
Mercedes-Benz Limited Warranty, or
could compromise the vehicle’s dura-
bility or safety.