service indicator MERCEDES-BENZ G500 2003 W463 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2003, Model line: G500, Model: MERCEDES-BENZ G500 2003 W463Pages: 360, PDF Size: 6.29 MB
Page 6 of 360
ContentsTires and wheels ................................ 224
Important guidelines .................... 224
Life of tire ..................................... 225
Direction of rotation ..................... 225
Checking tire inflation pressure ... 225
Rotating wheels............................ 226
Winter driving..................................... 228
Winter tires................................... 228
Block heater (Canada only) .......... 228
Snow chains ................................. 229
Maintenance ...................................... 230
Clearing the service indicator....... 230
Service term exceeded................. 230
Calling up the service indicator .... 231
Resetting the service indicator ..... 231
Vehicle care ....................................... 232
Cleaning and care of the vehicle .. 232Practical hints.................................. 237
What to do if … .................................. 238
Lamps in instrument cluster ......... 238
Lamp in center console ................ 244
Messages in the display ............... 246Where will I find ................................ 268
First aid kit ................................... 268
Vehicle tool kit ............................. 268
Vehicle jack.................................. 269
CD-changer .................................. 269
Spare wheel ................................. 270
Unlocking/locking in an emergency .. 272
Unlocking the vehicle ................... 272
Locking the vehicle ...................... 273
Changing batteries in
the SmartKey ............................... 273
Fuel filler flap ............................... 274
Manually unlocking the
transmission selector lever .......... 275
Opening/closing in an emergency ..... 276
Sliding/pop-up roof ..................... 276
Brush guard* ..................................... 277
Lowering and raising brush guard 278
Replacing bulbs ................................. 279
Bulbs ............................................ 279
Replacing bulbs for front lamps ... 281
Replacing bulbs for rear lamps..... 286
Replacing wiper blades ...................... 289
Removal ....................................... 289
Installation ................................... 289Flat tire .............................................. 290
Preparing the vehicle ................... 290
Mounting the spare wheel............ 291
Battery............................................... 295
Charging the battery .................... 295
Disconnecting the battery ............ 296
Reconnecting the battery............. 296
Jump starting ..................................... 297
Towing the vehicle ............................. 299
Transporting the vehicle .............. 301
Towing the vehicle with
various faults ............................... 301
Front towing eye .......................... 302
Rear towing eye ........................... 302
Freeing a stranded vehicle ........... 302
Fuses ................................................. 303
Fuse box in passenger
compartment ............................... 303
Fuse box in battery box................ 303
Fuse box in front passenger
footwell ........................................ 304
Fuse box in middle tunnel ............ 305
Page 185 of 360
185 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly:
following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy
if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 79) and tow-away alarm
(
page 80)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunction display. All information rele-
vant to the emergency, such as the loca-
tion of the vehicle (determined by the GPS
satellite location system), vehicle model,
identification number and color are gener-
ated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Page 187 of 360
187 Controls in detail
Useful features
Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 184)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Page 188 of 360
188 Controls in detailUseful featuresInformation button
¡
Located below the center armrest cover is
the Information button
¡
.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (
page 184)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
Page 189 of 360
189 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
Page 191 of 360
191 Controls in detail
Useful features
Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Indicator lamp
2, 3, 4Signal transmitter key
5Hand-held remote control trans-
mitter
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being injured by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
Page 230 of 360
230 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Light Truck Center, in ac-
cordance with the Service Booklet at the
times called for by the FSS (Flexible Ser-
vice System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):SERVICE A IN XX DAYS
SERVICE A IN XX MILES (KM)
SERVICE A DUE NOW!
The type of service due is indicated in the
speedometer display field:9
Minor service (A)
½
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared
after 10 seconds when you switch on
the ignition or when reaching the ser-
vice threshold while driving
after 30 seconds, once the suggested
service term has passed
You can also clear it yourself.1Reset knob
Press reset knob1.
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:SERVICE A EXCEEDED BY XX DAYS
SERVICE A EXCEEDED BY XX MILES (KM)The Mercedes-Benz Light Truck Center will
reset the service indicator following a com-
pleted service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.
Page 231 of 360
231 Operation
Maintenance
Calling up the service indicator
Switch ignition on.
The standard display of the control sys-
tem appears (
page 111).
Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Light Truck Center, you
can reset the service indicator yourself.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 111).
Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.
Press the reset knob (
page 230) for
about four seconds.
This message appears in the tachome-
ter:
DO YOU WANT TO RESET SERVICE INTER-
VAL? CONFIRM BY PRESSING R
To confirm, hold down the reset knob
(page 230) until you hear a signal.
The service indicator now displays the
reset interval.
iIf the vehicle battery is disconnected,
the days of disconnection will not be in-
cluded in the count shown by the ser-
vice indicator. To arrive at the true
service deadline, you will need to sub-
tract these days from the days shown
in the service indicator.
Do not confuse the service indicator
with the engine oil level indicator
:
.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Light
Truck Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS will cause the FSS
to incorrectly determine the next ser-
vice interval which will result in engine
damage not covered by the Mer-
cedes-Benz Limited Warranty.
Page 243 of 360
243 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
?
The yellow “CHECK ENGINE”
malfunction indicator lamp
comes on while driving.
There is a malfunction of:
The fuel management system
The ignition system
The emission control system
Systems which impact emissions
Such malfunctions may result in excessive
emissions values and may switch the engine
to its limp-home (emergency operation)
mode. Serious damage can occur to the
emission system.
Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Light Truck Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
c o d e s . I t i s l o c a t e d n e a r t h e h o o d l o c k
release on the upper left of footwell.
The fuel cap is not closed tightly.
Check the fuel cap.
Your gas tank is empty.
After refuelling, start the engine three
or four times in succession. The
limp-home mode is canceled.
<
The red seat belt warning lamp
blinks for a brief period after
starting the engine.
The warning lamp reminds you to fasten seat
belts.
Fasten your seat belt.
The yellow fuel tank reserve warning lamp
illuminates while driving.
The fuel level has gone below the reserve
mark.
Refuel at the next gas station.
Also note the messages in the multi-
function display (
page 246).
Page 325 of 360
325 Technical terms
ABS
(A
ntilock B
rake S
ystem)
Prevents the wheels from locking up
during braking so that the vehicle can
continue to be steered.
BabySmart
TM
airbag deactivation
system
This system detects if a special system
compatible child restraint seat is in-
stalled on the front passenger seat. The
system will automatically deactivate
the passenger front airbag when such a
seat is properly installed (indicator
lamp
7
in the center console lights
up). See your authorized
Mercedes-Benz Light Truck Center for
availability.
BabySmartTM
compatible child seats
Special restraint system for children.
The sensor system for the passenger
seat prevents deployment of the pas-
senger front airbag if a BabySmart
TM
compatible child seat is installed.BAS
(B
rake A
ssist S
ystem)
System for potentially reducing braking
distances in emergency braking situa-
tions. The system is activated when it
senses an emergency based on how
fast the brake is applied.
CAC
(C
ustomer A
ssistance C
enter)
Mercedes-Benz customer service cen-
ter, which can help you with any ques-
tions about your vehicle and provide
assistance in the event of a break-
down.
CAN system
(C
ontroller A
rea N
etwork)
Data bus network serving to control ve-
hicle functions such as door locking or
windshield wiping.
Cockpit
All instruments, switches, buttons and
indicator/warning lamps in the passen-
ger compartment needed for vehicle
operation and monitoring.COMAND
(C
ockpit M
anagement and D
ata Sys-
tem)
Information and operating center for
vehicle sound and communications
systems, including the radio and the ra-
dio and navigation system, as well as
for other optional equipment (CD
changer, telephone, etc.).
Control system
The control system is used to call up
vehicle information and to change
component settings. Information and
messages appear in the multifunction
display. The driver uses the buttons on
the multifunction steering wheel to
navigate through the system and to ad-
just settings.