remote control MERCEDES-BENZ G500 2004 W463 Owner's Manual

32 Getting startedUnlocking
The “Getting started” section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section will help you with further in-
formation. The corresponding page refer-
ences are at the end of each segment.
Unlocking
Unlocking with the SmartKeySmartKey with remote control 1‹Lock button
2ŒUnlock button
3ÂPanic button (
page 73)

Press unlock button Πon the
SmartKey.
All turn signal lamps blink once. The
locking knobs in the doors move up.

Get in the vehicle and insert the
SmartKey in the starter switch.
For more information, see “Locking and
unlocking” (
page 86).

86 Controls in detailLocking and unlocking
In the “Controls in detail” section you will
find detailed information on how to oper-
ate the equipment installed in your vehicle.
If you are already familiar with the basic
functions of your vehicle, this section will
be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
“Getting started” section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlocking
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key. The locking
tabs for the mechanical key portion of the
two SmartKeys are a different color to help
distinguish each key unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks:

the doors


the tailgate


the fuel filler flap
SmartKey with remote controls1‹ Lock button
2Locking tab for mechanical key
3ΠUnlock button
4Battery check lamp
5Â Panic button (
page 73)
iYou can also open and close the power
windows (
page 165) and slid-
ing/pop-up roof (
page 167) using
the SmartKey.

93 Controls in detail
Locking and unlocking
Locking
Press central locking switch1.
If all the doors and the tailgate are
closed, the vehicle locks.
Unlocking

Press central locking switch2.
The vehicle unlocks.
iYou can open a locked door from the
inside. Open door only when conditions
are safe to do so.
If the vehicle was previously centrally
locked using the SmartKey, it will not
unlock using the central locking switch.
If the vehicle was previously locked
with the central locking switch

while in the selective remote con-
trol mode, only the door opened
from the inside is unlocked.


while in the global remote control
mode, the complete vehicle is un-
locked when a door is opened from
the inside.

190 Controls in detailUseful featuresTele Aid The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:


Automatic and manual emergency


Roadside Assistance and


Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
( U S A o n l y ) , y o u w i l l h a v e a c c e s s t o a c c o u n t
information, remote door unlock, profile
and more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position2 and the message
TELE AID
EMERG. CALL – NOT ACTIVATED
will be
shown in the multifunction display for
approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

194 Controls in detailUseful featuressystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button¡
Located below the center armrest cover is
the Information button¡.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position2 (together with the SOS
button and the Information
button¡).
See system self-check (
page 191)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
TELE-DIAGNOSIS –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.


197 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and press
the tailgate lock for minimum of
20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate lock was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the tailgate
lock again.

198 Controls in detailUseful featuresGarage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink® or some other systems.
You can program the signal transmitter
buttons.
Remote control integrated into the interior
rear view mirror1Indicator lamp
2 3 4Signal transmitter button
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage.
When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.

199 Controls in detail
Useful features
Programming or reprogramming the in-
tegrated remote control
Step 1:
Switch on ignition.
Step 2:

If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when the indicator light be-
gins to flash after approximately 20
seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Light Truck Center, or
call Mercedes-Benz Customer Assis-
tance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.


200 Controls in detailUseful featuresStep 3:
Hold the end of the hand-held remote
control transmitter6 of the device
you wish to train approximately 2 to
5 in (5 to12 cm) away from the surface
of the integrated remote control locat-
ed on the interior rear view mirror,
keeping the indicator lamp1 in view.
Step 4:

Using both hands, simultaneously
press the hand-held transmitter
button5 and the desired integrated
signal transmitter button (2, 3
or4). Do not release the buttons until
completing step 5.
The indicator lamp1 on the integrat-
ed remote control will flash, first slowly
and then rapidly.Step 5:

When the indicator lamp1 flashes
rapidly, release both buttons.
Step 6:

Press and hold the just-trained inte-
grated signal transmitter button and
observe the indicator lamp1.
If the indicator lamp1 stays on con-
stantly, programming is complete and
your device should activate when the
integrated signal transmitter button is
pressed and released.Step 7:

To program the remaining two buttons,
repeat the steps above starting with
step 3.
Rolling code programming
To train a garage door opener (or other roll-
ing code devices) with the rolling code fea-
ture, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:

Locate “training” button on the garage
door opener motor head unit.
iThe indicator lamp1 flashes the first
time the signal transmitter button is
programmed. If this button has already
been programmed, the indicator lamp
will only start flashing after 20 sec-
onds.
iIf the indicator lamp1 blinks rapidly
for about two seconds and then turns
to a constant light, continue with pro-
gramming steps 8 through 12 as your
garage door opener may be equipped
with the “rolling code” feature.


201 Controls in detail
Useful features
Exact location and color of the button
m a y v a r y b y g a r a g e d o o r o p e n e r b r a n d .
Depending on manufacturer, the “train-
ing” button may also be referred to as
“learn”or “smart” button. If there is dif-
ficulty locating the transmitting button,
refer to the garage door opener opera-
tor’s manual.
Step 9:

Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing step.
Step 10:

Firmly press, hold for two seconds and
release the programmed integrated
signal transmitter button (2, 3
or4).
Step 11:

Press, hold for two seconds and re-
lease same button a second time to
complete the training process.Some garage door openers (or other rolling
code equipped devices) may require you to
perform this procedure a third time to
complete the training.
Step 12:

Confirm the garage door operation by
pressing the programmed integrated
signal transmitter button (2, 3
or4).
Step 13:

To program the remaining two buttons,
repeat the steps above starting with
step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the inte-
grated signal transmitter to pick up the sig-
nal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner. If you live in Canada or if you are having dif-
ficulties programming a gate operator (re-
gardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:

Continue to press and hold the inte-
grated signal transmitter button (2,
3 or4) while you press and re-press
(“cycle”) your hand-held remote con-
trol transmitter6 every two seconds
until the frequency signal has bee-
learned. Upon successful training, the
indicator lamp1 will flash slowly and
then rapidly after several seconds.

Proceed with programming step 5 and
step 6 to complete.