ESP MERCEDES-BENZ GL 2011 Owners Manual

XTo open: pull handle : and fold the
armrest upwards.
Coin holder = is located in front of stowage
compartment ;.
Stowage compartments in the rear
Stowage compartment in the rear
center console
XTo open: press lightly on the top of the
stowage compartment.
The stowage compartment moves out
automatically.Stowage areas
Parcel nets
GWarning!
Vehicles with Occupant Classification System
(OCS)
Do not place objects with a combined weight
of more than 4.4 lbs (2 kg) into the parcel net
on the back of the front passenger seat.
Otherwise, the OCS may not be able to
properly approximate the occupant weight
category.
GWarning
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the back of the driver's and
the front-passenger seats.
Enlarging the luggage compartment
Important safety notes
GWarning!
When expanding the cargo volume, always
fully fold the corresponding seats and, if so
equipped, always use the cargo net when
transporting cargo.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
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vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.GWarning!
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
! Release and fold the seat cushion
upwards before folding the rear bench seat
forward. Otherwise, the backrests may be
damaged.
When the backrest is folded forwards, the
front seats cannot be moved to their
rearmost position. Otherwise, the front
seats and the rear bench seat could be
damaged.
The left-hand and right-hand backrests in the
2nd row of seats can be folded forwards
separately to increase the cargo
compartment capacity. On vehicles with a 3rd
row of seats, you must fold down the 3rd row
of seats beforehand ( Y page 100) to obtain
maximum cargo compartment enlargement.
Folding the rear bench seat forward
i If the driver's or front-passenger seat is
set for a larger person, it may not be
possible to fold the rear bench seat
forwards. In this case, move the front seats
as far forward as possible.
XMove the head restraints to the lowest
position ( Y page 98).XPull release loop : of seat cushion ;.XFold seat cushion ; upwards.XPull release catch = in the direction of the
arrow.
The backrest is released.
! The backrest is heavy. Therefore, take
care when folding it down. Make sure that
the head restraints are pushed all the way
in so that the backrests and seat cushions
are not damaged.
XFold the backrest forwards until it engages
in the cargo compartment position.XGuide seat belts ; under respective
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cover ; into the recess of the side trim on
the left-hand side.XGuide cargo compartment cover ; in front
of the recess on the right.XPress button : and insert the right-hand
side section into the recess of the side trim.
Cargo net
Important safety notes
GWarning!
Make sure the cargo net is properly engaged
at top and bottom position and the tightening
belts are securely fastened.
Never use a damaged cargo net.
Always use cargo net when transporting
cargo. This helps to avoid personal injury from
smaller objects being thrown around in the
occupant compartment during a collision or
sudden maneuver.
The cargo net cannot prevent the movement
of large, heavier objects into the passenger
compartment in an accident. Such items must
be properly secured using the cargo tie-down
rings in the cargo compartment floor.
Passenger use of seats behind installed cargo
net is restricted because of the footwell being
taken up by the net.
When the vehicle is loaded with objects that
extend beyond the seat backrests, using a
cargo net is particularly important. For
reasons of safety, a cargo net should always
be used when transporting cargo.
Preparing the cargo net
The cargo net can be used in two different
positions (behind the B-pillar or the C-pillar).
R The brackets behind B-pillar : are
required for the cargo compartment
enlargement ( Y page 266).
The corresponding cargo tie down rings to
tighten the net are located in the footwell
of the rear bench seat ( Y page 268).
R The brackets behind C-pillar ; are
required for the cargo compartment behind
the 2nd row of seats.
The corresponding cargo tie down rings for
tensioning the net are in the cargo
compartment or on the backrests of the
folded-down 3rd row of seats
( Y page 268).
XUndo the two Velcro fasteners of the
safety-net stowage.XUnroll and unfold the cargo net.
The upper and lower guide rods must
engage audibly.
Attaching the cargo net
Cargo net attached behind the C-pillar
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Removing the crossbars:Key;Protective cap=Sticker FRONT (or REAR)?Bolt for the clamping clawAClamping clawXUnlock protective cap ; using key :.XRemove protective cap ;.XTurn the bolts of clamping claws A
counterclockwise until the crossbars can
be removed from the roof rails.
Shortening the cover strip
The cover strips reduce the wind noise
caused by the crossbars. If additional roof
accessories are installed it may be necessary
to shorten the cover strips.
HCover stripXPull cover strip H out of the groove.XInstall the roof accessory on the crossbars.XPlace cover strip H flush with the roof
accessory and mark the end of the crossbar
on the cover strip.XCut off cover strip H at the marked
position.XPress cover strip H into the groove of the
crossbar, piece by piece.
i Cover strips are available as Mercedes-
Benz accessories. Contact an authorized
Mercedes-Benz Center.
Features
Cup holder
Points to observe before use
GWarning
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the center console
In the upper center console, there is a cup
holder and a removable support with a card
holder
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Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board voltage of the vehicle is not
within the permissible voltage range.
R the temperature of the DC/AC converter is
momentarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, the 115 V power socket :
will not supply it with power.
If indicator lamp ; still does not light up,
consult a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace 35
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 36
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 37
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
35 The system is called TELEAID in Canada.
36 USA only.
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GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
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established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.XWait for the voice connection with the
Response Center.XAfter the emergency call is ended, close
cover :.GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance call buttonXOpen the stowage compartment under the
armrest ( Y page 265).XPress and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting Call message appears in
the multifunction display and COMAND is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
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The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 38
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
XThe stowage compartment under the
armrest ( Y page 265).XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 39
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
38
USA only.
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Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. If you must
use your mobile phone, we recommend
that you do this only when the vehicle is
stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded onto
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.XSelect Yes using the = button or
select ; on COMAND.XPress the 9 button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 284) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
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section using your ID number and
password 40
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the Call
Connected message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the tailgate handle for more than
20 seconds before receiving authorization
for remote unlocking from the Response
Center, you must wait 15 minutes before
you can pull on the handle of the tailgate
again.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement authority is informed of the
location of the vehicle.
i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Customer Assistance Center.
Garage door opener
Important safety notes
Up to three different door and gate systems
can be operated using the remote control
integrated in the overhead control panel.
i Certain garage door openers are not
compatible with the integrated remote
control. If you experience difficulties with
the programming of the integrated remote
control, contact an authorized Mercedes-
Benz Center or call the following telephone
assistance service:
R USA: Mercedes-Benz Customer
Assistance Center on
1-800-FOR-MERCedes
R Canada: Customer Service
on1-800-387-0100GWarning
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
40
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