automatic transmission MERCEDES-BENZ GL 2013 Owner's Manual

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
177Driving and parking
Z

Closing the DEF filler cap
X
Mount DEF filler cap 0003on the filler neck
and turn it clockwise.
X To close the fuel fille rflap, press it in the
direction of arrow 0002.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Manual message goes out after
approximately one minute.
i If the Check Additive See Operator's Manual message continues
to be shown in the multifunction display,
you must add more DEF. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contac tto
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable
materials come into contact with parts of the
vehicle which are hot. Take particular care not
to park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant function sare only available
with limitations, or not at all.T his could affect,
for example, the power steering and the brake boosting effect.Y
ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away.O therwise, the vehicle
or its drivetrai ncould be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the curb.
R on steep uphill or downhill gradients, the
front axle of an empty vehicle must be
secured, for example with awheel chock.
R on steep uphill or downhill gradients, the
rear axle of a laden vehicle must be
additionally secured, for example with a
wheel chock. Parking
183Driving and parking Z

Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
If you shift the automatic transmission to
N before switching off the engine, the
automatic transmission remains in Neven
if a door is opened.
Using KEYLESS-GO X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 163).
The engine stops and all the indicator
lamps in the instrumentc luster go out.
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically. If you the nopen
one of the fron tdoors, the automatic
transmission shifts to P.
i In the event of an emergency, the engine
can be turned off while the vehicle is in motion by pressing and holding the Start/
Stop button for three seconds. Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
i The electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal.
Applying/releasing manually X
To engage: push handle 0002.
When the electric parking brake is
engaged, the 0008(USA only) or 000D184
ParkingDriving and parking

(Canada only) red indicator lamp lights up
in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle0002.
The red 0008(USA only) or 000D(Canada
only) indicator lamp in the instrument
cluster goes out.
i The electric parking brake can only be
released:
R if the SmartKey is in position 1in the
ignition lock or
R if the ignition was switched on using the
Start/Stop button.
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake (Y page 166).
Applying automatically The electric parking brake is applied
automatically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOL Dfunction is keeping the vehicle
stationary
In addition, at least on eofthe following
conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not fastened.
R the vehicle is stationary for a lengthy
period.
The red 0008(USA only) or 000D(Canada
only) indicator lamp in the instrumentc luster
lights up.
Releasing automatically The electric parking brake is released
automatically when all of the following
conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R. R
the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission
position Por you have previously driven
faster than 2 mph (3 km/h)
Emergency braking X
While driving, push handle 0002of the electric
parking brake.
The vehicle can also be braked during an
emergency by using the electric parking
brake.
i The vehicle is braked for as long as the
handle of the electric parking brake is
pressed. The longer the electric parking
brake handle is depressed, the greater the
braking force.
During braking:
R a warning tone sounds.
R the Release Park. Brake message
appears
R the red 0008(USA only) or 000D(Canada
only) indicator lamp in the instrument
cluster flashes.
When the vehicle has been braked to a
standstill, the electric parking brake is
engaged. Parking
185Driving and parking Z

or brake discs, depends on the individual
driving style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all
circumstances. An aggressive driving style
will lead to high wear. You can obtain further
information about this from your authorized
Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying greater force
to the brake pedal. Keep this in mind, and
adapt your driving and braking accordingly
during this break-in period.
Excessive heavy braking results in
correspondingly high brake wear. Observe
the 000A brake wear warning lamp in the
instrument cluster and note any brake status
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
i Vehicles with the AIRMATIC package:
set the raised level before driving through
standing water.
Off-road fording !
Under no circumstances should you
accelerate before entering the water. The
bow wave could cause water to enter and
damage the engine and other assemblies.
! Do not open any of the vehicle's doors
while fording. Otherwise, water could get
into the vehicle interior and damage the
vehicle's electronics and interior
equipment. 0002
Fording depth Fording
depth Vehicles without the
ON&OFFROAD package
Raised level 20 in
(50 mm) Vehicles with the
ON&OFFROAD package
Off-road level 3 23.6 in
(60 cm) Driving tips
189Driving and parking Z

R
Always keep the engine running and in gear
when driving on a downhill gradient.
Activate DSR (Y page 250).
R Always keep the doors, tailgate, windows
and sliding sunroo fclosed while driving.
R Adapt your speed to the terrain. The
rougher, steeper or more ruts on the
terrain, the slower your speed should be.
R Drive slowly and at an even speed through
the water .Ensure tha tabow wave does not
form as you drive.
R Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Look out for obstacles, such as rocks,
holes, tree stumps and furrows.
R Check the depth of water before fording
rivers and streams.
R When fording, do not stop and do not
switch off the engine.
R On sand, drive quickly to overcome the
rolling resistance. Otherwise the vehicle's
wheels could become stuc kinloose
ground.
R Do not jump with the vehicle as this will
interrupt the vehicle's propulsion.
R Always keep the engine running and in gear
when driving on a slope.
R Do not shift the automatic transmission to
transmission position N.
i Do not use the HOLD function when
driving off-road, on steep uphill or downhill
gradients or on slippery or loose surfaces.
The HOLD function cannot hold the vehicle
on such surfaces.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage. X
Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the
engine oil level must be sufficiently high to
ensure a correc toil supply in the vehicle.
X DEF tank (BlueTEC vehicles): check the
fluid level and, if necessary, refill to the
maximum (13 l) (Y page 181).
X Wheel-changing tool kit: check that the
jac kis working and make sure you have the
lug wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tire tread
depth and tire pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Rims: dented or bent rims can result in a
loss of tire pressure and damage the tire
bead. Therefore, check your rims before
driving off-road and replace them as
required.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist
workshop.
X Deactivate DSR (Y page 250).
X Vehicles with the AIRMATIC package:
lower the vehicle to a ride height suitable
for the road conditions, e.g. to the
highway/high-speed level.
X Cleant he headlamps and rear lights and
check for damage.
X Cleant he front and rear license plates.
X Cleant he wheels/tires with a water jet and
remove any foreign objects.
X Cleant he wheels, wheel housings and the
vehicle underside with a water jet; check
for any foreign objects and damage. 192
Driving tipsDriving and parking

to lose tractio
nand the vehicle could then
skid
R when there is poor visibility, e.g .due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shif trange 1,2or 3in good time. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
i Cruise control should no tbeactivated
during off-road driving.
Cruise control lever 0002
To activate or increase speed
0003 To activate or reduce speed
0021 To deactivate cruise control
0020 To activate at the current speed/last
stored speed
Whe nyou activate cruise control, the stored
speed is shown in the multifunction display for five seconds. In the multifunction display,
the segments between the stored speed and
the maximum speed light up.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R
the electric parking brake must be
released.
R you are driving faster than 20mph
(30 km/h).
R ESP ®
must be active, but not intervening.
R the transmission must be in position D.
R DSR must be deactivated.
R off-road program 2 must be deactivated
(vehicles with the ON&OFFROAD package).
Storing, maintaining and calling up a
speed Storing and maintaining
aspeed X
Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever
up 0002 or down 0003.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
You can accept the current speed if you are
driving faster than 20 mph (30 km/h).
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The 196
Driving systemsDriving and parking

DISTRONIC PLU
Suses additional information
from your navigation system so that it can
react appropriately to certain traffic
situations. This is the case if, while following
a vehicle, DISTRONIC PLUS is active and you:
R approach or drive through a traffic circle
R approach a T-intersection
R turn off at a highway exit
Even if the vehicle in front leaves the
detection range, DISTRONIC PLUS
temporarily maintains the current driving
speed and does not accelerate. This is based
on the current map data in the navigation
system.
The current speed is maintained:
R approximately 10 seconds before the
traffic circle/T intersection and
approximately 1.5 seconds when driving on
a traffic circle.
R approximately 12 seconds before reaching
a highway exit and approximately
4s econds after the highway exit.
Afterwards, the vehicle accelerates back to
the set speed you specified.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a
vehicle occupan torfrom outside the
vehicle.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident. If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes yourv ehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
Depending on the specified minimum
distance, your vehicle will come to a standstill
at a sufficien tdistance behind the vehicle in
front .The specified minimum distance is set
using the control on the cruise control lever.
The electric parking brake automatically
secures the vehicle if DISTRONIC PLUS is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R a system malfunction occurs.
R the power supply is not sufficient.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
automatically be shifted into position P.
Setting aspeed Driving systems
203Driving and parking Z

accelerate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking.
DISTRONIC PLU Sis automatically
deactivated if:
R you engage the electric parking brake or if
the vehicle is automatically secured with
the electric parking brake
R you are driving slower than 15 mph
(25 km/h) and there is no vehicle in front,
or if the vehicle in front is no longer
detected
R ESP ®
intervenes or you deactivate ESP ®
R the transmission is in the P,Ror Nposition
R you switch off the radar sensor system
(Y page 281)
R you pull the cruise control lever towards
you in order to pull awaya nd the front-
passenge rdoor or one of the rear doors is
open
R you activate DSR
R you activate off-road program 2onvehicles
with the ON&OFFROAD package
R the vehicle has skidded
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off message in the
multifunction display for approximately five
seconds. Displays in the instrument cluster Displays in the speedometer
Example: DISTRONIC PLUS displays in the
speedometer
When DISTRONIC PLUS is activated, one or
two segments
0003in the set speed range light
up.
If DISTRONIC PLUS detects avehicle in front,
segments 0003between speed of the vehicle in
front 0002and stored speed 0021light up.
i For design reasons, the speed displayed
in the speedometer may differ slightly from
the speed set for DISTRONIC PLUS.
Display when DISTRONIC PLUS is
deactivated Distance display when DISTRONIC PLUS is
deactivated
0002
Vehicle in front, if detected
0003 Distance indicator, current distance to
the vehicle in front
0021 Specified minimum distance to the
vehicle in front; adjustable
0020 Own vehicle Driving systems
205Driving and parking Z

You can selec
tfrom the following:
R Off-road level 1atspeeds up to 60 mph
(100 km/h)
R Off-road level 2atspeeds up to 40 mph
(65 km/h)
R Off-road level 3atspeeds up to 12 mph
(20 km/h)
If you are driving above 50 mph (80 km/ h)or
drive between 40 mph (65 km/h) and
50 mph (80 km/h) for longer than
20 seconds, off-road level 2will be canceled.
The vehicle is lowered to off-road level 1.
You will see a message in the multifunction
display, for example: Lowering .
If you are driving above 70 mph (115 km/h)
or drive between 62 mph (100 km/h) and
70 mph (115 km/h) for longer than
20 seconds, off-road level 1will be canceled.
Depending on the vehicle's speed and the
AD Sm ode selected (Y page 212), the vehicle
is automatically lowered to highway or high-
speed level.
You will see a message in the multifunction
display, for example: Lowering .
HOLD function
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident. If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 212).
General notes The HOLD function can assist the driver in the
following situations:
R
when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
i Do not use the HOLD function when
driving off-road, on steep uphill or downhill
gradients or on slippery or loose surfaces.
The HOLD function cannot hold the vehicle
on such surfaces.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running
R the driver's door is closed or your seat belt
is fastened
R the electric parking brake is released
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated Driving systems
211Driving and parking Z