Keyless MERCEDES-BENZ GL 2014 User Guide

ProblemPossible causes/consequences andPPSolutions
The engine cannot be
started using the
SmartKey.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(Ypage 394).
or
XJump-start the vehicle (Ypage 395).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.
A door is open. Therefore, the SmartKey cannot be detected as
easily.
XClose the door and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the event of sudden braking or
a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Ypage 340).
86Doors
Opening and closing

Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Ypage 66).
If the vehicle has been locked with the
SmartKey or with KEYLESS-GO, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
(Ypage 77).
XFront door:pull door handleD.
If the door is locked, locking knobCpops
up. The door is unlocked and can be
opened.
XRear door:pull up locking knobCon the
relevant rear door.
The rear door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. The buttons are located on
both front doors.
CTo unlock
DTo lock
XTo unlock:press buttonC.
XTo lock:press buttonD.
If the front-passenger door is closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a front door from inside the
vehicle even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
Rthe vehicle will be fully unlocked if it had
previously been fully unlocked
Ronly the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked
Doors87
Opening and closing
Z

opening or closing, this procedure is stopped.
If the tailgate is stopped during the closing
procedure, it will open again automatically.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when
opening and closing the tailgate.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small
fingers
Rover the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress theTbutton on the SmartKey, or
Rpress the remote operating switch on the
driver’s door, or
Rpress the closing or locking button on the
tailgate, or
Rpull the handle on the tailgate
Opening/closing manually from
outside
Opening
XPress the6button on the SmartKey.
XPull handleCand release it.
The tailgate opens automatically.
Closing
XPull the tailgate down using recessC.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with
the7button on the SmartKey or with
KEYLESS-GO.
iIf a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress theTbutton on the SmartKey.
Rpress the remote operating switch on the
driver's door.
90Cargo compartment
Opening and closing

Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
!The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
iTailgate opening dimensions
(Ypage 453).
iNotes on the reversing feature for the
tailgate (Ypage 89).
Opening the tailgate automatically
You can open the tailgate automatically with
the SmartKey or the handle in the tailgate.
XPress and hold theTbutton on the
SmartKey until the tailgate opens.
or
XIf the tailgate is unlocked, pull the handle
and let it go again immediately.
Closing the tailgate automatically
GWARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress theTbutton on the SmartKey.
Rpress the remote operating switch on the
driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate.
Closing and locking button (example: vehicle withKEYLESS-GO)
XTo close:press closing buttonCon the
tailgate.
or
XPress and hold theTbutton on the
SmartKey until the tailgate closes.
Vehicles with KEYLESS-GO: you can
simultaneously close and lock the tailgate.
XPress locking buttonDon the tailgate.
If a KEYLESS-GO key is detected outside
the vehicle, the tailgate closes and locks.
All the doors must be shut and the
SmartKey located in the vicinity of the
tailgate.
iThe tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in
the ignition.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
iIf a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Cargo compartment91
Opening and closing
Z

XMake sure that the SmartKey is in position
1or2in the ignition lock.
XTo open fully:press switchCand release.
XTo close fully:pull switchCand release.
XTo stop the closing procedure:press
switchCagain.
Both hinged side windows open fully.
iIf the hinged side windows are blocked
when closing, the closing procedure is
interrupted and the hinged side windows
open again fully.
Convenience opening
General notes
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the hinged side windows
Ropen the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
Rswitch on the seat ventilation for the
driver's seat
iThe convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the
SmartKey must be near the driver's door
handle.
Convenience opening
XVehicles without KEYLESS-GO:point the
tip of the SmartKey at the door handle on
the driver's door.
XPress and hold the6button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the6button again until
the panorama roof with power tilt/sliding
panel is in the desired position.
XTo interrupt convenience opening:
release the6button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof. There is a risk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
When you lock the vehicle, you can
simultaneously:
Rclose the side windows
Rclose the hinged side windows
Rclose the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
Side windows95
Opening and closing
Z

Proceed as follows if someone is trapped:
RRelease the7button to interrupt the
closing procedure.
RPress and hold the6button to open.
Vehicles with KEYLESS-GO:
RRelease the sensor surfaces on the exterior
door handle to interrupt the closing
procedure.
RTo open, pull the same door handle
immediately and hold it firmly. The door
windows and the sliding sunroof will open
for as long as the door handle is held but
the door is not opened.
iNotes on the automatic reversing feature
for:
Rthe side window (Ypage 94)
Rthe sliding sunroof (Ypage 99)
Using the SmartKey
The SmartKey must be in the vicinity of the
vehicle, on vehicles without KEYLESS-GO the
SmartKey must be near the door handle.
XVehicles without KEYLESS-GO:point the
tip of the SmartKey at the door handle on
the driver's door.
XPress and hold the7button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are fully closed.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XPress and hold the7button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
XTo interrupt convenience closing:
release the7button.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
XTouch recessed sensor surfaceCon the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
iMake sure you only touch recessed
sensor surfaceC.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XTouch recessed sensor surfaceCon the
door handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close.
XTo interrupt convenience closing:
release recessed sensor surfaceCon the
door handle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position1or2in the
ignition lock.
96Side windows
Opening and closing

Problems with the steering wheel heating
ProblemPossible causes/consequences andPPSolutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on.
The on-board voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position
buttons. This function is only available on
vehicles with memory function.
Press one of the memory function position
buttons.
GWARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Ypage 285).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when
you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in
position1
Ropen the driver's door and the SmartKey is
in position0or1in the ignition lock
iThe steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving
The steering wheel is moved to the last
selected position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition
lock
or
Ryou press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is
Steering wheel121
Seats, steering wheel and mirrors
Z

GWARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
!AMG vehicles:at low engine oil
temperatures below 68 ‡ (+20 †), the
maximum engine speed is restricted in
order to protect the engine. To protect the
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold.
SmartKey positions
SmartKey
ZTo remove the SmartKey
GPower supply for some consumers, such
as the windshield wipers
HIgnition (power supply for all consumers)
and drive position
ITo start the engine
iThe SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
General notes
RDo not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
-with metallic objects, e.g. coins or metal
foil
-inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Do not keep the KEYLESS-GO key in the
temperature-controlled cup holder
(Ypage 349). Otherwise, the KEYLESS-GO
key will not be recognized.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
Driving167
Driving and parking
Z

GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey with the
integrated KEYLESS-GO function must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
iYou do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle:
Rthe vehicle can be started using the
Start/Stop button and
Relectrically powered equipment can be
operated.
iThe engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for approximately
three seconds.
Key positions with KEYLESS-GO
If Start/Stop buttonChas not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Ypage 326).
XInsert Start/Stop buttonCinto ignition
lockD.
iWhen you insert Start/Stop buttonC
into ignition lockD, the system needs
approximately two seconds recognition
time. You can then use Start/Stop
buttonC.
XTo switch on the power supply:press
Start/Stop buttonConce.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
iThe power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonCtwice
when in this position.
XTo switch on the ignition:press Start/
Stop buttonCtwice.
The ignition is switched on.
iThe power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonConce
when in this position.
168Driving
Driving and pa rking

Using KEYLESS-GO to start the engine
XDepress the brake pedal and keep it
depressed.
XTo start a gasoline engine:press the
Start/Stop button (Ypage 167) once.
The engine starts.
XTo start a diesel engine:press the Start/
Stop button (Ypage 167) once.
Preglow is activated and the engine starts.
iThe Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the
vehicle.
Pulling away
Automatic transmission
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
XDepress the brake pedal and keep it
depressed.
XShift the transmission to positionDorR
(Ypage 173).
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
The electric parking brake (Ypage 189) is
automatically released.
The redI(USA only) or$(Canada
only) indicator lamp in the instrument
cluster goes out.
iIt is only possible to shift the transmission
from positionPto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged.
iThe vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Ypage 284).
iUpshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Pulling away with a trailer
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake.
XPress and hold handleC.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The redI(USA only) or$(Canada
only) indicator lamp in the instrument
cluster remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination
is held by the driving force of the engine,
release leverC.
The electric parking brake is released.
170Driving
Driving and parking