AIT MERCEDES-BENZ GL 2014 Owners Manual

Problems with the steering wheel heating
ProblemPossible causes/consequences andPPSolutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on.
The on-board voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position
buttons. This function is only available on
vehicles with memory function.
Press one of the memory function position
buttons.
GWARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Ypage 285).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when
you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in
position1
Ropen the driver's door and the SmartKey is
in position0or1in the ignition lock
iThe steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving
The steering wheel is moved to the last
selected position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition
lock
or
Ryou press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is
Steering wheel121
Seats, steering wheel and mirrors
Z

Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission has
problems shifting gear.
The transmission is losing oil.
XHave the transmission checked at a qualified specialist
workshop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.
The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDorR.
IfDis selected, the transmission shifts intosecondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist
workshop immediately.
Transfer case
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Because ESP®is an automatic system,
the engine and ignition must be switched
off (SmartKey in position0or1or Start/
Stop button in position0or1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP®
may seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
182Refueling
Driving and parking

You will see a message in the multifunction
display, for example:LoweringLowering.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
Rwhen pulling away, especially on steep
slopes
Rwhen maneuvering on steep slopes
Rwhen waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
iDo not use the HOLD function when
driving off-road, on steep uphill or downhill
gradients or on slippery or loose surfaces.
The HOLD function cannot hold the vehicle
on such surfaces.
Important safety notes
GWARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
Rthe electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
Deactivating the HOLD function
(Ypage 217).
Activation conditions
You can activate the HOLD function if:
Rthe vehicle is stationary
Rthe engine is running
Rthe driver's door is closed or your seat belt
is fastened
Rthe electric parking brake is released
Rthe transmission is in positionD,RorN
RDISTRONIC PLUS is deactivated
Activating the HOLD function
XMake sure that the activation conditions
are met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
untilCappears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
216Driving systems
Driving and parking

Active Parking Assist will only detect parking
spaces:
Rthat are parallel to the direction of travel
Rthat are at least 59 in (1.5 m) wide
Rthat are at least 51 in (1.3 m) longer than
your vehicle
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol as a
status indicator in the instrument cluster.
When a parking space has been detected, an
arrow towards the right or the left also
appears. By default, Active Parking Assist
only displays parking spaces on the front-
passenger side. Parking spaces on the
driver's side are displayed as soon as the turn
signal on the driver's side is activated. When
parking on the driver's side, this must remain
switched on until you acknowledge the use of
Active Parking Assist by pressing thev
button on the multifunction steering wheel.
A parking space is displayed while you are
driving past it, and until you are
approximately 50 ft (15 m) away from it.
Parking
GWARNING
Active Parking Assist merely aids you by
intervening actively in the steering. If you do
not brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
XStop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
XShift the transmission to positionR.
TheStart Park Assist? Yes: OK No:Start Park Assist? Yes: OK No:
8message appears in the multifunction
display.
XTo cancel the procedure:press the
8button on the multifunction steering
wheel or pull away.
or
XTo park using Active Parking Assist:
press thevbutton on the multifunction
steering wheel.
ThePark Assist Active AcceleratePark Assist Active Accelerate
and Brake Observe Surroundingsand Brake Observe Surroundings
message appears in the multifunction
display.
XLet go of the multifunction steering wheel.
XBack up the vehicle, being ready to brake
at all times. When backing up, drive at a
speed below approximately 6 mph
(10 km/h). Otherwise Active Parking Assist
will be canceled.
iIn tight parking spaces, you will achieve
the best parking results by backing up as
far as possible. When doing so, also
observe the PARKTRONIC messages.
XStop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight
parking spaces.
ThePark Assist active Select DPark Assist active Select D
ObserveObservesurroundingssurroundingsmessage appears in
the multifunction display.
XShift the transmission to positionDwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
ThePark Assist active AcceleratePark Assist active Accelerate
and brake Observe surroundingsand brake Observe surroundings
message appears in the multifunction
display.
iYou will achieve the best results by
waiting for the steering procedure to
complete before pulling away.
XDrive forwards and be ready to brake at all
times.
XStop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
228Driving systems
Driving an d parking

ThePark Assist active Select RPark Assist active Select R
ObserveObservesurroundingssurroundingsmessage appears in
the multifunction display.
As soon as the parking procedure is
complete, thePark Assist switched offPark Assist switched off
message appears and a warning tone sounds.
Active Parking Assist no longer supports you
with steering interventions. When Active
Parking Assist is finished, you must steer
again yourself. PARKTRONIC is still available.
Parking tips:
RThe way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the
position and shape of the vehicles parked
in front and behind it and the conditions of
the location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should
cancel the parking procedure with Active
Parking Assist.
RYou can also select preselect transmission
positionD. The vehicle redirects and does
not drive as far into the parking space.
Should the gear change occur too soon to
achieve a sensible parking position, the
parking procedure will be aborted.
Exiting a parking space
In order that Active Parking Assist can
support you when you exit the parking space:
Ryou need to have parked using Active
Parking Assist.
Rthe border of the parking space must be
high enough at the front and the rear. A
curb stone is too small, for example.
Rthe border of the parking space must not
be too wide, as the position of the vehicle
must not exceed an angle of 45° to the
starting position as it is maneuvered into
the parking space.
Ra maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
XStart the engine.
XSwitch on the turn signal in the direction
you are pulling away.
XShift the transmission to positionDorR.
TheStart Park Assist? Yes: OK No:Start Park Assist? Yes: OK No:
8message appears in the multifunction
display.
XTo cancel the procedure:press the
8button on the multifunction steering
wheel or pull away.
or
XTo exit a parking space using Active
Parking Assist:press thevbutton on
the multifunction steering wheel.
ThePark Assist active AcceleratePark Assist active Accelerate
and brake Observe surroundingsand brake Observe surroundings
message appears in the multifunction
display.
XLet go of the multifunction steering wheel.
XReverse the vehicle or drive forwards, being
ready to brake at all times. Do not exceed
a maximum speed of approximately
6 mph (10 km/h) when exiting a parking
space. Otherwise Active Parking Assist will
be canceled.
XStop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
XShift the transmission to positionDorRas
required while the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
iYou will achieve the best results by
waiting for the steering procedure to
complete before pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead
position.
XDrive forwards or back up the vehicle, being
ready to brake at all times.
XStop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
XDrive forwards and back up as prompted by
the PARKTRONIC warning displays, several
times if necessary.
Driving systems229
Driving and parking
Z

Display messagesPossible causes/consequences andPPSolutions
Front PassengerFront Passenger
Airbag DisabledAirbag Disabled
See Operator'sSee Operator's
ManualManual
The front-passenger air bag is disabled during the journey, even
though:
Ran adult
or
Ra person larger than a certain size is occupying the front-
passenger seat
If additional forces are applied to the seat, the system may
interpret the occupant's weight as lower than it actually is.
GWARNING
The front-passenger air bag does not deploy during an accident.
There is an increased risk of injury.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 188).
XSwitch the ignition off.
XHave the occupant get out of the vehicle.
XKeep the seat unoccupied, close the front-passenger door and
switch on the ignition.
XObserve the PASSENGER AIR BAG OFF indicator lamp in the
center console and the multifunction display and check the
following:
Seat unoccupied and ignition switched on:
Rthe PASSENGER AIR BAG OFF indicator lamp must light up and
remain lit. If the indicator lamp is on, OCS has disabled the front-
passenger air bag (Ypage 49).
RtheFront Passenger Airbag Enabled See Operator'sFront Passenger Airbag Enabled See Operator's
ManualManualorFront Passenger Airbag Disabled SeeFront Passenger Airbag Disabled See
Operator's ManualOperator's Manualdisplay messages must not be shown in
the multifunction display.
XWait for a period of at least 60 seconds until the necessary
system checks have been completed.
XMake sure that the display messages do not appear in the
multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the PASSENGER AIR BAG OFF indicator
lamp remains lit or goes out depends on how OCS classifies the
occupant.
If the conditions are not fulfilled, the system is not operating
correctly.
XVisit a qualified specialist workshop immediately.
Displaymessages301
On-b oard computer and displays
Z

Display messagesPossible causes/consequences andPPSolutions
XWait for a period of at least 60 seconds until the necessary
system checks have been completed.
XMake sure that the display messages do not appear in the
multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the PASSENGER AIR BAG OFF indicator
lamp remains lit or goes out depends on how OCS classifies the
occupant.
If the conditions are not fulfilled, the system is not operating
correctly.
XVisit a qualified specialist workshop immediately.
Lights
iDisplay messages about LEDs:
This display message will only appear if all LEDs have failed.
Display messagesPossible causes/consequences andPPSolutions
I
Check LeftCheck Left
Cornering LightCornering Lightor
Check RightCheck Right
Cornering LightCornering Light
The left or right-hand cornering light is defective.
XVisit a qualified specialist workshop.
I
Check Left LowCheck Left Low
BeamBeamorCheckCheck
Right Low BeamRight Low Beam
The left or right-hand low-beam headlamp is defective.
XCheck whether you are permitted to replace the bulb yourself
(Ypage 138).
or
XVisit a qualified specialist workshop.
I
CheckCheckTrailerTrailerLeftLeft
Turn SignalTurn Signalor
Check TrailerCheck Trailer
Right Turn SignalRight Turn Signal
The left or right-hand trailer turn signal lamp is defective.
XObserve the separate operating instructions provided by the
trailer manufacturer.
I
Check Rear LeftCheck Rear Left
Turn SignalTurn Signalor
Check Rear RightCheck Rear Right
Turn SignalTurn Signal
The rear left-hand or rear right-hand turn signal is defective.
XCheck whether you are permitted to replace the bulb yourself
(Ypage 138).
or
XVisit a qualified specialist workshop.
Displaymessages303
On-b oard computer and displays
Z

If you have questions about the activation,
contact one of the following telephone
hotlines:
RUSA:Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
iYou cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting CallConnecting Callmessage.
The audio output is muted.
Once the connection has been made, the
Call ConnectedCall Connectedmessage appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
RCurrent location of the vehicle (as
determined by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
RIf there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
TheCall FailedCall Failedmessage appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call
manually:press coverCbriefly to open.
XPress SOS buttonDbriefly.
The indicator lamp in SOS buttonD
flashes until the emergency call is
concluded.
XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
XAfter the emergency call, close coverC.
iIf the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Features357
Stowage and features
Z

!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XMake sure that the windshield wipers are
turned off.
XPull release leverCon the hood.
The hood is released.
XReach into the gap, pull hood catch
handleDup and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height
of approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Radiator
Vehicles with a diesel engine:do not cover
the radiator, for example with a winter front
or bug cover. The readings of the on-board-
diagnostic system may otherwise be
inaccurate. Some of these readings are
required by law and must be accurate at all
times.
Engine oil
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption
may be higher than this when the vehicle is
new or if you frequently drive at high engine
speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
Rif the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick
GWARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
Engine compartment371
Maintenance and care
Z

camera lens is dirty, visit a qualified
specialist workshop.
XFold down the camera cover by recessC.
XUse a soft cloth to clean the windshield in
front of cameraD.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic
surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
XHeavy soiling:use car care and cleaning
products recommended and approved by
Mercedes-Benz.
382Care
Maintenance and care