keyless MERCEDES-BENZ GL 2016 User Guide

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 6 or
7 button.
If this does not work: X
Check the SmartKey battery ( Y
page 85) and replace it if nec-
essary ( Y
page 85). X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer
lock/unlock the vehi-
cle using KEYLESS-GO. There is interference from a powerful source of radio waves. X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 6 or 7 button.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 6 or 7 button.X
Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work: X
Check the SmartKey battery ( Y
page 85) and replace it if nec-
essary ( Y
page 85). X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well. SmartKey 87
Opening and closing Z

Problem
Possible causes/consequences and P Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary
( Y
page 394).
or X
Jump-start the vehicle ( Y
page 395).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily. X
Close the door and try to start the vehicle again.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
Problem
Possible causes/consequences and P Solutions
You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Vehicles without KEYLESS-GO or KEYLESS-GO start func-
tion: try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the SmartKey at
the driver's door handle from close range and press the 6 or
7 button.
If this does not work: X
Check the SmartKey battery and replace it if necessary
( Y
page 85). X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO was deactivated. X
Reactivate KEYLESS-GO ( Y
page 83).88
SmartKey
Opening and closing

Problem
Possible causes/consequences and P Solutions
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 85) and replace it if nec-
essary ( Y
page 85).
If this does not work: X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of
the SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function: X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary
( Y
page 394).
or X
Jump-start the vehicle ( Y
page 395).
or X
Consult a qualified specialist workshop. SmartKey 89
Opening and closing Z

You could therefore be locked out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y
page 285).
Power closingPower closing pulls the doors and trunk lid
into their locks automatically even if they are
only partly closed. X
To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed. X
To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed.
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y
page 78).X
Take the mechanical key out of the Smart-
Key ( Y
page 85).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position G .
The door is unlocked. X
Turn the mechanical key back and remove
it. X
Insert the mechanical key into the Smart-
Key.
Locking the vehicle (mechanical key) If the vehicle can no longer be locked with the
SmartKey, use the mechanical key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the tailgate. X
Press the locking button ( Y
page 91).X
Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the Smart-
Key ( Y
page 85). X
Insert the mechanical key into the lock of
the driver's door as far as it will go.92
Doors
Opening and closing

recognition with reversing feature is only an
aid. It is not a substitute for your attentive-
ness when opening and closing the tailgate.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, orR
pull or press the remote operating switch
on the driver's door or R
press the closing or locking button on the
tailgate or R
pull the handle on the tailgate
Opening and closing manually from
outside
Opening
X
Press the 6 button on the SmartKey.X
Pull handle C and release it.
The tailgate opens automatically. Closing X
Pull the tailgate down using recess C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-
GO.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate94
Cargo compartment
Opening and closing

G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
( Y
page 454).
i Notes on the automatic reversing feature
for the tailgate ( Y
page 93).
Opening the tailgate automatically You can open the tailgate automatically with
the SmartKey or the handle in the tailgate. X
Press and hold the T button on the
SmartKey until the tailgate opens.
or X
If the tailgate is unlocked, pull the handle
and let it go again immediately.
Closing the tailgate automatically
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey.R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
Closing and locking button (example: vehicle with
KEYLESS-GO) X
To close: press closing button C on the
tailgate.
or X
Press and hold the T button on the
SmartKey until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can simulta-
neously close and lock the tailgate. X
Press locking button D on the tailgate.
If a KEYLESS-GO key is detected outside
the vehicle, the tailgate closes and locks.
All the doors must be shut and the Smart-
Key located in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in
the ignition.
If the tailgate touches an object while clos-
ing, the closing procedure is interrupted
and the tailgate reopens.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.Cargo compartment 95
Opening and closing Z

X
Make sure that the SmartKey is in position
1 or 2 in the ignition lock.X
To open fully: press switch C and release.X
To close fully: pull switch C and release.X
To stop the closing procedure: press
switch C again.
Both hinged side windows open fully.
i If the hinged side windows are blocked
when closing, the closing procedure is
interrupted and the hinged side windows
open again fully.
Convenience opening
General notes
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions simultane-
ously: R
unlock the vehicle R
open the side windows R
open the hinged side windows R
open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds R
switch on the seat ventilation for the driv-
er's seat
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the Smart-
Key must be near the driver's door handle. The "convenience opening" feature is also
available on unlocked vehicles.
Convenience opening X
Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door. X
Press and hold the 6 button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. X
Press and hold the 6 button again until
the panorama roof with power tilt/sliding
panel is in the desired position. X
To interrupt convenience opening:
release the 6 button.
Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simulta-
neously close the: R
close the side windows R
close the hinged side windows R
close the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds. Side windows 99
Opening and closing Z

Proceed as follows if someone is trapped: R
Release the 7 button to interrupt the
closing procedure. R
Press and hold the 6 button to open.
Vehicles with KEYLESS-GO: R
Release the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure. R
To open, pull the same door handle imme-
diately and hold it firmly. The door windows
and the sliding sunroof will open for as long
as the door handle is held but the door is
not opened.
i Notes on the automatic reversing feature
for: R
the side window ( Y
page 98)R
the sliding sunroof ( Y
page 103)
Using the SmartKey The SmartKey must be close to the vehicle.
For vehicles without KEYLESS-GO, the Smart-
Key must be near the driver's door handle. X
Vehicles without KEYLESS-GO: point the
tip of the SmartKey at the door handle on
the driver's door. X
Press and hold the 7 button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are fully closed. X
Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel: X
Press and hold the 7 button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close. X
To interrupt convenience closing:
release the 7 button. Using KEYLESS-GO X
Touch recessed sensor surface C on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed sen-
sor surface C . X
Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed. X
Vehicles with a panorama roof with
power tilt/sliding panel: touch recessed
sensor surface C on the door handle again
until the roller sunblinds of the panorama
roof with power tilt/sliding panel close. X
To interrupt convenience closing:
release recessed sensor surface C on the
door handle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position 1 or 2 in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 98). X
Hold the switch for an additional second.100
Side windows
Opening and closing

Problems with the steering wheel heating Problem
Possible causes/consequences and P Solutions
The steering wheel
heating has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on. X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
G WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position
buttons. This function is only available on
vehicles with memory function.
G WARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off. The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter ( Y
page 285).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you: R
remove the SmartKey from the ignition lock R
open the driver's door with KEYLESS-GO in
position 1 R
open the driver's door and the SmartKey is
in position 0 or 1 in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selec-
ted position when: R
the driver's door is closed R
you insert the SmartKey into the ignition
lock
or R
you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position. Steering wheel 123
Seats, steering wheel and mirrors Z

G WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.: R
shoes with thick soles R
shoes with high heels R
slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehi-
cle stationary. Drive off immediately. Avoid
high engine speeds and driving at full throt-
tle until the engine has reached its operat-
ing temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! Mercedes-AMG vehicles: at low engine
oil temperatures below 68 ‡ (+20 †), the
maximum engine speed is restricted in
order to protect the engine. To protect the engine and maintain smooth engine oper-
ation, avoid driving at full throttle when the
engine is cold.
SmartKey positions
SmartKey
Z
To remove the SmartKey G
Power supply for some consumers, such
as the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart-
Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example,
when starting the engine.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button. Driving 165
Driving and parking Z