tailgate MERCEDES-BENZ GL-Class 2012 X164 Owner's Guide

Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors ( Y page 309).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.XSee if PARKTRONIC functions in a different location.Rear view camera
Important safety notes
The rear view camera is an optical parking aid.
It shows the area behind your vehicle in the
COMAND display.
GWARNING
Make sure that no persons or animals are in
the maneuvering range. Otherwise, they
could be injured.
The rear view camera is located in the handle
strip of the tailgate.
:Rear view camera
View through the camera
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
Driving systems199Driving and parkingZ

GWARNING
The rear view camera is only an aid and may
display obstacles
R from a distorted perspective
R inaccurately
R may not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
R very close to the rear bumper
R under the rear bumper
R above the tailgate handle
You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
GWARNING
The rear view camera will not function or will
not fully function if:
R the tailgate is open
R it is raining or snowing strongly or if it is
foggy
R it is night or if you are parking/
maneuvering your vehicle in a very dark
area
R a very bright white light is affecting the
camera
R the immediate vicinity is illuminated with
fluorescent light (the display can flicker)
R temperature changes abruptly, for example
if you drive out of the cold into a heated
garage (condensation on the lens)
R the camera lens is dirty or covered
R the rear of your vehicle is damaged
In this case, have the position and the
setting of the camera checked at a
specialist workshop. Mercedes-Benz
recommends that you consult a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. You could otherwise injure
yourself and other people and/or cause
damage - including damage to your vehicle -
while parking/maneuvering.
Activating the rear view cameraXMake sure that the SmartKey is in position
2 in the ignition lock.XMake sure that the "rear view camera"
function is selected in COMAND (see the
separate operating instructions for
COMAND).XEngage reverse gear.
The area behind the vehicle is shown in the
COMAND display with guide lines.
Guide lines in the COMAND display
GWARNING
Use of rear view camera can be dangerous if
you are color-blind or have impaired color
vision.
Only use rear view camera if you can see and
distinguish all colored guidelines shown by
rear view camera on the COMAND system
display.
GWARNING
Please note that objects that do not touch the
ground may appear to be further away than
they actually are, for example:
R the bumper of a vehicle parked behind you
R the trailer drawbar
R the ball coupling of a trailer tow hitch
R the rear end of a truck
R a slanted post
In such cases, you should not use the guide
lines to judge the distance. You may misjudge
the distance, which increases the risk of
impacting the objects.
Even if the object you approach is directly on
the ground, do not approach the object any
closer than the red guide line.
200Driving systemsDriving and parking

computer, the message disappears after
about five seconds.
The differential locks are not controlled
automatically. The steerability of the vehicle
is restricted considerably. Drive carefully and
accelerate gently for optimum traction.
! If the differential locks are activated
manually, the wheels scuff on the road
when cornering since the rotation
difference between the wheels is no longer
balanced out.
You can switch back to automatic mode at
any time. For safety reasons, the differential
locks are deactivated automatically at speeds
over 31 mph (50 km/h). If you stop the
vehicle and switch off the ignition for longer
than ten seconds, the differential locks
switch back to automatic mode.
Message in the multifunction display
Diff. lock system overheated.
Wait briefly.
The differential lock system has overheated
and briefly disengaged.XContinue driving.
The differential locks cool off and are soon
available once again.
Trailer towing
Notes on towing a trailer
Important safety notes
GWARNING
When towing a trailer, incorrect equipment
and driving style could cause you to lose
control of the vehicle.
Towing incorrectly or not observing this
Operator's Manual could lead to damage to
the vehicle and/or serious injuries. Observe
the following guidelines to ensure safe trailer
towing.
Contact a Mercedes-Benz Center if you need
further explanation of the information
contained in this Operator's Manual.
General information
R Only install an approved trailer coupling on
your vehicle.
Further information on availability and on
installation is available from any authorized
Mercedes-Benz Center.
R The bumpers of your vehicle are not
suitable for installing detachable trailer
couplings.
R Do not install hired trailer couplings or
other detachable trailer couplings on the
bumpers of your vehicle.
R To reduce the risk of damage to the ball
coupling, remove it from the ball coupling
recess when not in use.
Coupling up a trailer
GWARNING
While you are coupling or decoupling a trailer,
make sure nobody locks or unlocks the
vehicle and/or opens or closes doors or the
tailgate.
The vehicle's level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
button or the vehicle level control system
when coupling/decoupling the trailer.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian
provinces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer
coupling, not to the bumper or the axle.
210Trailer towingDriving and parking

Allow for enough play in the chains to
facilitate turning tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Check
the specific legal requirements applicable
to your federal state.
If the trailer detaches from the towing
vehicle, the safety switch applies the
trailer's brakes.
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is
equipped with an anti-lock brake system.
Doing so will result in a loss of function of
the brake systems of both the vehicle and
the trailer.
i The vehicle's wiring harness features a
line to the brake indicator lamp.XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XSelect highway level.XVehicles with the adaptive damping
system: set ADS to AUTO or COMF .XSwitch off the engine.XClose all doors and the tailgate.XCouple up the trailer.XEstablish all electrical connections.
i
Vehicles with the AIRMATIC package:
with a trailer attached, the vehicle will
always remain at highway level. When
coupling up a trailer, please observe the
following:
R if highway level has not been set
manually, the vehicle will automatically
sink to highway level as soon as it
reaches a speed of 5 mph (8 km/h).
R high-speed level is not available.
These restrictions apply to all accessories
powered through a connection to the trailer
power socket of your vehicle, e.g. a bicycle
carrier.
Towing a trailer
There are numerous legal requirements
concerning the towing of a trailer, e.g. speed
restrictions. Make sure that your vehicle/
trailer combination complies with the local
requirements not only in your area of
residence but also at any location to which
you are traveling. The police and local
authorities can provide reliable information.
Please observe the following when towing a
trailer:
R To acquaint yourself with driving with a
trailer and with the resulting changes to
handling, you should practice cornering,
stopping and reversing in a traffic-free
location.
R Before driving, check:
- the trailer tow hitch
- the safety switch for braked trailers
- the safety chains
- the electrical connections
- the lights
- the wheels
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer features electronically
controlled brakes, pull away the vehicle/
trailer combination carefully, manually
brake using the brake controller, and check
the brakes for correct function.
R Secure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
R If you couple up a trailer, regularly check
the cargo for secure fastening and make
sure that the trailer lamps and (if
applicable) the trailer brakes are
functioning correctly.
R Bear in mind that the handling will be less
stable when towing a trailer than when
Trailer towing211Driving and parkingZ

driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
R If possible, avoid abrupt braking. Depress
the brake pedal moderately at first, so that
the trailer can activate its own brakes. Then
increase the pressure on the brake pedal.
R If the automatic transmission continues to
shift back and forth between two gears
when driving up or downhill, restrict the
shift range. Select shift range 4, 3, 2, or 1.
A lower gear and lower speed reduce the
risk of engine failure.
R On long and steep gradients that are
difficult to drive down in shift range 1,
switch to the off-road drive program or
engage the LOW RANGE off-road gear.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can additionally be dissipated
by opening the windows and by setting the
blower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination, you will have to travel an
additional distance beyond the vehicle you
are overtaking before returning to the
previous lane.Decoupling a trailerGWARNING
While you are coupling or decoupling a trailer,
make sure nobody locks or unlocks the
vehicle and/or opens or closes doors or the
tailgate.
The vehicle's level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
button or the vehicle level control system
when coupling/decoupling the trailer.
XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XClose all doors and the tailgate.XApply the trailer's parking brake.GWARNING
As soon as you disconnect the electrical
connection between the trailer and the
vehicle, the vehicle will lower. To help avoid
personal injury, make sure no one is near the
wheel housing or underneath the vehicle
before the electrical connection is
disconnected.
When you decouple the trailer, the vehicle is
temporarily raised because the springs are
relieved of load. Be especially careful during
this process, as you could otherwise injure
yourself and/or others. Make sure that any
persons remaining in the vehicle do not press
the switches for vehicle level control or the
ADS.
XRemove the trailer cable and decouple the
trailer.XSwitch off the engine.212Trailer towingDriving and parking

Display messagesPossible causes/consequences and M SolutionsDoor Open
Vehicle Not In ParkThe driver's door is open and the transmission is in position R, N
or D.XShift the transmission to position P.XEngage the parking brake.Drive to workshop
without shifting
gears.You cannot change the transmission position due to a malfunction.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XNotify a qualified specialist workshop or breakdown service.Only shift to P
when vehicle is at
a standstill.The vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.EGRisk of accident
The hood or the tailgate is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood or tailgate.You have attempted to lock the vehicle with KEYLESS-GO while
the tailgate or door is open.XClose all the doors and/or the tailgate.;At least one door is open.XClose all the doors.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is defective.
You will need to use more force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.Display messages255On-board computer and displaysZ

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Loading guidelines
GWARNING
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The cargo compartment is the preferred place
to carry objects. Always use cargo tie-down
rings, and if so equipped, always use the cargo
net when transporting cargo.
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must
never be exceeded. The gross load limit and
the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door ( Y page 349).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
( Y page 349).
Further information can be found in the
"Loading the vehicle" section ( Y page 349).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R hook in the cargo net when loading.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant tie down. pad sharp edges
for protection.
Stowage areas
Stowage compartments
Important safety notes
GWARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the cargo compartment if possible.
268Stowage areasStowing and features

equipped, always use the cargo net when
transporting cargo.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.GWARNING
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
! Release and fold the seat cushion
upwards before folding the rear bench seat
forward. Otherwise, the backrests may be
damaged.
When the backrest is folded forwards, the
front seats cannot be moved to their
rearmost position. Otherwise, the front
seats and the rear bench seat could be
damaged.
The left-hand and right-hand backrests in the
second row of seats can be folded forwards
separately to increase the cargo
compartment capacity. On vehicles with a
third row of seats, you must fold down the
third row of seats beforehand (Y page 104) to
obtain maximum cargo compartment
enlargement.
Folding the rear bench seat forwards
i If the driver's or front-passenger seat is
set for a larger person, it may not be
possible to fold the rear bench seat
forwards. In this case, move the front seats
as far forward as possible.
XMove the head restraints to the lowest
position ( Y page 102).XPull release loop : of seat cushion ;.XFold seat cushion ; upwards.XPull release catch = in the direction of the
arrow.
The backrest is released.
! The backrest is heavy. Therefore, take
care when folding it down. Make sure that
the head restraints are pushed all the way
in so that the backrests and seat cushions
are not damaged.
XFold the backrest forwards until it engages
in the cargo compartment position.Stowage areas271Stowing and featuresZ

XInsert inertia reel = into mounting
elements ;.XTurn mounting element ; to & until
you feel it clearly engage in the loading rail.XPress unlocking button : on inertia reel
= and pull the cargo net out in the
direction of the arrow.XPlace the load between the securing net
and the cargo compartment side wall.XUsing one hand, press locking button : of
inertia reel =.XWith your other hand, slowly extend the net
around the load until it is secure.
Telescopic rod
The telescopic rod can be used to secure the
load against the rear seats to prevent it from
moving around.
XInsert one mounting element ; into each
loading rail.XTurn mounting elements ; in the loading
rail to =.XInsert telescopic rod : into mounting
elements ;.XTurn mounting element ; to & until
you feel it clearly engage in the loading rail.Roof carrier
Important safety notesGWARNING
Only use carriers when the crossbars have
been completely mounted. The left and right
roof rails are only stabilized by means of the
crossbars mounted.
Follow the manufacturer's installation
instructions. Otherwise, an improperly
attached carrier or its load could become
detached from the vehicle.
Do not exceed the maximum roof load of
198 lb (90 kg).
Take into consideration that when the roof is
loaded, the handling characteristics are
different from those when operating the
vehicle without the roof loaded.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
R raise the sliding sunroof fully
R open the tailgate fully
Attaching the roof carrier
Stowage areas277Stowing and featuresZ

Downloading destinations in COMAND
iInformation on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
XSelect Yes with the = or ; buttons
on COMAND.XPress the 9 button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 288) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 35
.
35 USA only.292FeaturesStowing and features