keyless MERCEDES-BENZ GL SUV 2009 Owner's Manual
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Page 251 of 309

Problem
Possible causes/consequences and
X XSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 272).
or
X Jump-start the vehicle (Y page 276).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS
GO*. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle using the key in the ignition lock. Trailer towing*
Problem
Possible causes/consequences and
X XSolutions The ball coupling can-
not be locked.
The key cannot be
removed from the ball
coupling.
G
Risk of accident
The ball coupling is dirty.
The trailer coupling is damaged.
X Remove the ball coupling and clean it (Y page 203). If the ball
coupling still cannot be locked, remove the ball coupling. It must
no longer be used to tow a trailer, as safe operation is not guar-
anteed.
X Have the entire trailer coupling checked at a qualified specialist
workshop. 248
TroubleshootingPractical advice
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Page 253 of 309

Locking/unlocking in an emergency
Emergency key element
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system* will be triggered
(Y page 54).
There are several ways to turn off the alarm:
X Press the %or& button on the key.
or
X Insert the key into the ignition lock.
or
X Press the start/stop button *in the ignition
lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS
GO*. The key must be outside the vehicle.
Removing the emergency key element
(vehicles with KEYLESS GO*) X
Push release catch :in the direction of
the arrow and at the same time remove
emergency key element ;from the key. Removing the emergency key element
(vehicles without KEYLESS GO*) X
Push release catch :in the direction of
the arrow and at the same time remove
emergency key element ;from the key. Unlocking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key or KEYLESS GO*:
X Remove the emergency key element from
the key (Y page 250). X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Firmly turn the emergency key element
anti-clockwise as far as it will go to position
1 and hold it in this position.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Pull the door handle firmly.
The locking knob pops up. 250
Locking/unlocking in an emergencyPractical advice
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Page 254 of 309

The door is unlocked.
X Turn the emergency key element back and
remove it.
X Pull the door handle again. Locking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key or KEYLESS GO*:
X Close the front-passenger door, the rear
door on the front-passenger side and the
tailgate.
X Open the driver’s door and the rear door on
the driver’s side.
X Press the locking button on the driver’s
door (Y page 59).
The locking knobs in the front-passenger
door and in the rear doors drop down.
X Press the locking knobs in the front-
passenger door and in the rear doors down
manually, if necessary.
X Close the driver's door from the outside.
X Press down the locking knob of the driver's
door by reaching in through the open rear
door.
i Make sure that you have the vehicle key
on your person and that it is not left in the
vehicle.
X Close the rear door on the driver’s side.
X Check whether the doors and the tailgate
are locked. Unlocking the spare wheel bracket*
X
Take crank :from the glove compart-
ment.
i You can also use a screwdriver, key or
similar implement.
X Insert crank :into the opening under the
spare wheel bracket.
X Push crank :up in the direction of the
arrow.
The spare wheel bracket is released. Emergency fuel filler flap release
G
Risk of injury
The edges on the inside of the vehicle body
can be sharp. You could injure yourself when
using the fuel filler flap emergency release.
Avoid contact with the edges on the inside of
the vehicle body.
The emergency release is located in the lug-
gage compartment behind the side trim on
the right-hand side, when viewed in the direc-
tion of travel.
X Open the tailgate.
X Open the right-hand side trim panel
(Y page 259). Locking/unlocking in an emergency
251Practical advice
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X
Press resetting tool :downwards until
you hear the head restraint deployment
mechanism engage.
X Pull out resetting tool :.
X Firmly press back the head restraint cush-
ion until it engages =.
X Repeat this procedure for the second head
restraint. Replacing batteries (key and remote
control) Notes
It is advisable to have the batteries replaced
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic substan-
ces. For this reason, keep batteries away from
children.
If a battery is swallowed, consult a doctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highly toxic sub-
stances.
Take discharged batteries to a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre, or to a special collection point
for old batteries. Key
Checking the batteries X
Press the &or% button.
The batteries are in working order if the
battery charge indicator lamp lights up
briefly. Changing batteries (key with KEYLESS
GO*) You require two CR 2025 3 V cell batteries.
X
Remove the emergency key element from
the key (Y page 250). X
Insert emergency key element :into the
opening in the key and push in the direction
of the arrow.
Battery tray ;is released.
X Pull battery tray ;out of the key. X
Remove old batteries :from the battery
tray.
X Insert the new batteries beneath the con-
tact spring with the positive pole facing
upwards. Use a lint-free cloth to do so.
X Push the battery tray back into the key
housing until the battery tray engages.
X Check the function of all key buttons on the
vehicle. Replacing batteries (key and remote control)
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Page 265 of 309

Rear window wiper blade
G
Risk of injury
The wiper arm could be set in motion and
injure you if the windscreen wipers are
switched on.
Remove the key from the ignition lock before
replacing the wiper blade.
Removing X
Remove the key from the ignition lock.
X Fold wiper arm :away from the rear win-
dow until it engages.
X Position wiper blade ;at a right angle to
wiper arm :.
X Hold wiper arm :and press wiper
blade ;in the direction of the arrow until
it releases.
X Remove wiper blade ;.
Fitting X
Place the new wiper blade ;onto wiper
arm :.
X Hold wiper arm :and press wiper
blade ;in the opposite direction to the
arrow until it engages.
X Make sure that wiper blade ;is seated
correctly. X
Position wiper blade ;parallel to wiper
arm :.
X Fold wiper arm :back onto the rear win-
dow. Flat tyre
Flat tyre equipment variants
Your vehicle may be equipped with:
R a TIREFIT kit (Y page 209)
R a "Minispare" emergency spare
wheel* (Y page 210)
R a spare wheel * (Ypage 210) Preparing the vehicle
X Make sure that highway level* is selec-
ted 35
(Ypage 129).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Move the DIRECT SELECT selector lever to
P.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they get out of the vehicle.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Switch off the engine.
X Vehicles without KEYLESS GO*: remove
the key from the ignition lock.
X Vehicles with KEYLESS GO*: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
35 Not on steel-sprung vehicles. 262
Flat tyrePractical advice
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Page 267 of 309

i
If TIREFIT leaks out, allow it to dry. It can
then be removed like a layer of film.
If you get TIREFIT on your clothing, have it
cleaned as soon as possible with perchloro-
ethylene. G
Risk of injury
Comply with the manufacturer's safety
instructions shown on the sticker on the elec-
tric air pump.
Your vehicle may be equipped with one of two
different air pumps. Version 1 can be identi-
fied by the flap, behind which the hose with
the pressure gauge and cable are located;
version 2 has a pressure release button in the
air hose of the electric air pump.
Version 1 X
Open flap ;on the electric air pump.
X Pull connector Awith cable and air pump
hose Bout of the housing.
X Screw air pump hose Bonto flange Cof
TIREFIT sealant filler bottle :.
X Place TIREFIT sealant filler bottle :head
downwards into recess =of the electric
air pump. X
Remove the cap from valve Eon the faulty
tyre. X
Make sure pressure release screw Fon
pressure gauge Gis fully closed.
X Screw filler hose Donto valve E.
X Insert connector Ainto the socket in the
footwell of the second row of seats
(Y page 163).
! The socket/cigarette lighter* in the front
centre console is not designed for operat-
ing the electric air pump.
X Vehicles without KEYLESS GO*: turn the
key to position 2(Y page 63) in the ignition
lock.
X Vehicles with KEYLESS GO*: press the
Start/Stop button twice (position
2 (Y page 63)). 264
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H
Environmental note
Have the used TIREFIT kit disposed of profes-
sionally, e.g. at a Mercedes-Benz Service
Centre.
X Have the TIREFIT kit replaced every four
years at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre.
Version 2 X
Pull connector ?with cable and air pump
hose Aout of the housing.
X Screw air pump hose Aonto flange Bof
TIREFIT sealant filler bottle :.
X Place TIREFIT sealant filler bottle :head
downwards into recess ;of the electric
air pump. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C. X
Insert connector ?into the socket in the
footwell of the second row of seats
(Y page 163).
! The socket/cigarette lighter* in the front
centre console is not designed for operat-
ing the electric air pump.
X Vehicles without KEYLESS GO*: turn the
key to position 2(Y page 63 )in the ignition
lock.
X Vehicles with KEYLESS GO*: press the
Start/Stop button twice (position
2 (Y page 63)).
X Press on/off switch =on the electric air
pump to I.
The electric air pump is switched on. The
tyre is inflated.
i First, TIREFIT is pumped into the tyre. The
pressure can briefly rise to around 5 bar.
Do not switch off the electric pump dur-
ing this phase.
X Let the electric pump run for five minutes.
The tyre should then have a pressure of at
least 1.8 bar.
! Do not operate the electric air pump for
longer than eight minutes at a time without
a break. It may otherwise overheat.
The air pump can be operated again once
it has cooled down.
If a pressure of 1.8 bar is not reached
after five minutes:
X Switch off and disconnect the electric air
pump and drive the vehicle forwards or
backwards approximately 10 m.
This distributes the TIREFIT more evenly.
X Remove TIREFIT sealant filler bottle :
from the electric pump.
X Pump up the tyre again. G
Risk of accident
If a pressure of 1.8 bar is not achieved after
five minutes, the tyre is too badly damaged. 266
Flat tyrePractical advice
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X
Fold the piece of cut carpet ;in the direc-
tion of the arrow.
X Adjust the right-hand front seat to its high-
est position.
X Position the right-hand front seat as far for-
wards as possible.
X Turn the key to 0(Y page 63) in the ignition
lock and remove it or make sure that no
ignition position has been selected with
KEYLESS GO*. In the instrument cluster, all
of the indicator lamps must be out. X
Remove fastening clip ?.
X Remove air duct =by pulling it in the
direction of the arrow. X
Remove protective cover Afrom battery
B. X
Disconnect negative terminal clamp D
from the battery and put it down so that it
does not touch positive terminal clamp C.
X Remove the cover from positive terminal
clamp C.
X Remove positive terminal clamp Cfrom
the battery. Removing the battery
X Disconnect the battery ( Ypage 273). 274
BatteryPractical advice
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Page 281 of 309

It is better to have the vehicle transported
than to have it towed.
When towing, observe the legal requirements
in all countries concerned.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! On vehicles with KEYLESS GO*, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N. Then
turn the key back to 0and leave it in the
ignition lock.
! Only secure the tow cable or towing bar
to the towing eyes. You could otherwise
damage the vehicle.
R Tow-starting the vehicle is not permitted.
R The vehicle may not be towed with the front
or rear axle raised.
R If the vehicle has suffered transmission
damage, have it carried away on a trans-
porter or trailer.
R If the engine does not start, try jump-start-
ing it (Y page 276).
R If it is not possible to jump-start the vehicle,
have it towed to the nearest qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
R If you are towing the vehicle, move the
automatic transmission selector lever to N
and turn the key to position
2 (Y page 63) in the ignition lock.
R Before towing the vehicle, make sure that
the battery is connected and charged. Oth-
erwise:
- you cannot switch on the ignition.
- you cannot shift the transmission to posi-
tion N.
- you have no support when braking.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 107).
Otherwise, you could be locked out when
pushing or towing the vehicle.
Deactivate tow-away protection*
(Y page 55) before the vehicle is towed. Fitting the towing eye
Vehicles with a trailer tow hitch*: if you
intend to use the vehicle for towing, fit the ball
coupling and connect the towbar to this.
Opening the covers The mountings for the removable towing eyes
are located in the bumpers. They are located
at the front and rear behind covers. 278
Towing and tow-startingPractical advice
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X
Press cover :inwards on the marking in
the direction of the arrow.
X Take cover :off the opening.
Vehicles with the off-road styling pack-
age* X
Use a suitable object such as a screwdriver
to prise off cover :at the recess and
remove it.
Securing the towing eye X
Take the towing eye and the wheel wrench
from the vehicle tool kit (Y page 209).
X Screw in the towing eye clockwise to the
stop.
X Insert the wheel wrench handle into the
towing eye and tighten it. Towing the vehicle
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/hm ust
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! You should not have the vehicle towed
with the front or rear axle raised. X
Turn the key to position 2(Y page 63) in
the ignition lock.
i On vehicles with KEYLESS GO*: use the
key instead of the start-stop button.
X Move the transmission to position N. Removing the towing eye
X Take the wheel wrench from the vehicle
tool kit (Y page 209).
X Insert the wheel wrench handle into the
towing eye and turn it anti-clockwise.
X Unscrew the towing eye.
X Replace the cover and press it until it
engages.
X Return the towing eye and the wheel
wrench to the vehicle tool kit. Transporting the vehicle
The towing eyes or trailer coupling* can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
! Only secure the vehicle by the wheels or
wheel rims, not by parts of the vehicle such
as axle or steering components. Otherwise,
the vehicle could be damaged. Recovering a vehicle that has become
stuck
Take great care when recovering a vehicle
whose drive wheels have become embedded
in loose earth or mud, particularly if the vehi-
cle is laden.
When recovering the vehicle do not use jerky
movements and do not pull it at an angle. The
chassis could otherwise be damaged.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible
using the tracks it made when it became
stuck. Towing and tow-starting
279Practical advice
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